Academic Affairs/Time Tabling Officer - Grade 14

KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED FOR TIMETABLING OFFICER (1) POST

• Undergraduate degree or equivalent experience
• Experience of working with timetabling databases
• Having worked within higher Education & Experience of office Administration
• Advanced level of MS office and Excel
• Excellent written and oral communication skills
• Effective time management skills
• Advanced problem-solving skills
• Strong analytical and problem solving skills

DUTIES & RESPONSIBILITIES

• Deliver a high quality exam timetable to all students and academic staff across designated schools and services by proactively understanding their timetable requirements and making sure they fit with the overall University timetable plan.
• To lead regular meetings with Dean’s/COD’s, programme leaders and academics collating information and advising and guiding colleague’s through the timetable procedures and scheduling processes.
• Be the first point of contact for all allocated schools and services timetable and room bookings across the University. Responding to queries making sure issues are dealt with in a timely manner keeping customers informed of progress and escalating issues where resolution cannot be found.
• To lead on collating data from various sources to input, analyze and manipulate data to produce a quality timetable (Student system, Timetabling system, room bookings and Schools).
• As a business partner for allocated schools liaise and negotiate with senior academic members of staff regarding time table changes and requests often under pressure and within stressful situations.
• To lead and analyze detailed reports based on forecasts, student enrolment and programme structures. Analytical and judgement skills are required to make decisions based on best fit for students whilst dealing with complexed and confidential information.
• To develop and maintain an in-depth understanding of their school and programmes whilst understanding the Timetabling and student system.
• Ensure accurate record and data entry onto all systems, as required by management to enable accurate and full reporting.
• To support ARSA/Timetabling managers in the scheduling stage of the timetable.
• To manage and organize their schools data, making sure deadlines of key milestones are met.
• As required deal with the wider general room bookings requests making sure that these are dealt with efficiently and effectively and run seamlessly with the timetable operation keeping the timetable manager aware of major issues and concerns. .
• Liaise with external venues regarding possible room bookings arrangements keeping line managers informed and seeking their approval to proceed when campus facilities are not available.
• Contribute to enhancing the student experience and outcomes by working with University wide colleagues to create a student driven timetable.
• Any other duties as assigned by your supervisor