Assistant Talent & Culture Manager




about 2 months ago08/16/202209/15/2022

- Accepting Applications

Are you a passionate Talent & Culture professional who wants to take colleague engagement to the next level?  Then, we have the job for you, as Assistant Talent & Culture Manager at our magnificent Fairmont Mount Kenya Safari Club.

What is in it for you:

  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies and the opportunity to earn qualifications while you work
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21 

What you will be doing:

Reporting to the Director, Talent & Culture, the inclumbent will provide support in all Talent & Culture related activities and services including employee relations, colleague events, health & safety, workers compensation, compliance with policies/procedures/laws, recruitment and selection, learning & development: 

  • Support the Director, Talent & Culture in implementing hotel strategy, including coaching, counseling, hiring and retaining the best colleagues. 
  • Lead the day-to-day operation of the Talent & Culture Department, focusing on maximizing the capabilities of the team and ensuring all Talent & Culture Core Standards are being adhered to.  
  • Assist in assessing organizational needs, developing aligned human resource solutions and implement strategies in the areas of employee relations, compensation and benefits, recognition, administration and colleague wellness.
  • Assist Departmental Leaders with the development of specific action plans to address issues and concerns identified in colleague feedback.
  • Ensure that the Talent & Culture department delivers a high standard of service for both our internal guests and external clients, guests and community.
  • Oversee and drive recruitment strategies within the hotel to ensure sufficient and proactive sourcing.
  • Ensure the Talent & Culture department complies with all corporate, regional and hotel policies and procedures; and governmental regulations pertaining to all colleagues.
  • Support the hotels Diversity, Equity & Inclusion commitments and goals
  • Counsel and coach all colleagues on job related issues, career development and performance management.
  • Be a role model within the hotel and demonstrate professional leadership skills that are fully aligned and in support of our culture.
  • Lead all the organization of colleagues.
  • Chair the Heartist Recognition Committee driving engagement and recognition throughout the hotel.
  • Other duties as assigned

Your experience and skills include:

  • University/College degree or diploma in Human Resources Management
  • Either local or internationally acclaimed certification in Human Resources
  • Minimum of 3 years of experience in Human Resources roles, with experience in a  Leadership level position
  • Knowledge of local labour laws and employment law requirements;
  • A proven manager with excellent decision making skills, who's passionate about quality and guest service
  • Results oriented, analytical and proactive with proven organizational skills
  • Successful track record in professionally addressing & resolving difficult and challenging issues at all levels
  • Ability to develop and encourage an open, stimulating and trusting environment that reflects our Company Values
  • Excellent interpersonal, relationship building and communication skills, complimented by professional maturity, strong leadership skills and business acumen
  • Energetic, enthusiastic, self-motivated and dynamic
  • Self-confident, creative and proactive, able to prioritize and make effective decisions
  • Computer literate in Microsoft Window applications required
  • Previous experience with Taleo would be a benefit


Fairmont Hotels & Resorts

Fairmont Hotels & Resorts

In 1907, history was made when Fairmont San Francisco, Nob Hill's grand dame, opened its doors. The iconic hotel soon became the city's venue of choice for glittering balls, presidential visits and po...