Bancassurance Corporate Relationship Manager

The Position:

Reporting to the Senior Manager-Corporate business, KCB Bancassurance Intermediary Ltd. (KBIL), the position is responsible for:

• Development and growth of corporate business through corporate sales channels
• Effectively support Bank Corporate business team on all insurance matters
• Ensure a “wow” customer experience for internal and external customers at all the contact points
• Ensure prompt engagement on and collection of premiums towards achievement of a cash and carry business

Key Responsibilities:

• Ensure business retention by daily monitoring of expiring policies, ensuring advance renewal engagements, giving relevant advice or seeking required support and timely reporting.
• Responsible for business performance and delivery of set targets.
• Develop and implement strategies to drive more corporate insurance business including through up sales and cross sales.
• Leverage key marketing initiatives being undertaken by the Corporate RMs and the Agency while working closely with the RMs to spot and seize insurance business opportunities.
• Support in training all stakeholders and expend appropriate knowledge in identification of insurance opportunities from the Bank’s insurance registers.
• Responsible for timely collection of realized premiums and ensure debt levels are kept within set levels.
• Manage the day-to-day insurance operations at the corporate division including timely booking, ensuring placement among others.
• Efficiently and effectively resolve all insurance inquiries/issues from clients and corporate team
• Share and discuss all related reports with different stakeholders periodically and as and when required

The Person:

For the above position, the successful applicant should have the following:

• Bachelor's degree in a business-related field from a recognized university.
• A professional certification in Insurance (CII/IIK)