Business Development Personnel– Retail Business - Thika

Main Responsibilities

• Tapping and servicing retail business.
• Promptly providing and sending competitive quotations to prospects.
• Providing risk details for purpose of underwriting.
• Consulting on the most effective cover for a particular need, while taking a number of factors into account.
• Setting up meetings, preparing and delivering presentations to potential clients.
• Developing and maintaining good working relationships with intermediaries and existing customers.
• Ensuring credibility with clients by maintaining detailed knowledge of current market conditions and competitors products.
• Delivering good customer service by responding swiftly to queries and concerns from clients.
• Providing management with market feedback and intelligence.
• Sending out renewal instructions two months in advance.
• Maintaining a regular and accurate updated database of all prospective and closed business and submitting a monthly report to managers.
• Ensuring strict adherence to practices, procedures and policy stipulated in the business development operational manual including the Code of Ethics.
• Maintaining and updating all forms of business contacts.
• Gathering customer service feedback and reporting on intellectual and operational issues raised by clients.
• Preparing regular management reports.

Requirements

Prospective Candidates Will Possess Or Demonstrate The Following Qualities

• An undergraduate degree in a business or social science related field.
• At least 4 years’ experience in marketing of general solutions to organized groups or individuals.
• Good business sense.
• Appreciable understanding of the Kenya insurance market, the prevailing business environment and products by the competition.
• Good communications skills, both written and verbal.
• Self-motivated but able to work as part of a team.
• Good organizational and time-management skills.
• Positive attitude, self-motivated, self-driven and able to work with minimal supervision.
• Good negotiation skills and persuasiveness.
• Confidence presenting to large groups of people.
• Trustworthiness and discretion when handling confidential information.
• A smart appearance and professional manner.