Client Analyst

Responsibilities:

Client & Industry Research and Analysis

• Conduct research on clients within specified sector.
• Guidance on trends in specific industries within the Sector or as requested by the different stakeholders.

Client Relationship Management

• Compile and analyse information regarding sales activity and business pipeline for the allocated Sector
• Interact and liaise with clients with the purpose of providing or requesting information, to assist in the deal execution or for critical information for the bank.
• Support the Sector Head and Manager Client Coverage as and when required from an overall Client Engagement/ Insights perspective.

 Information Management

• Ensure that the client information is updated in all the relevant information systems.
• Compile and analyse reports on client profitability, product profitability and provide input to the budget planning and performance management process.

Support the Credit Process

Support Sector Heads and Managers: Client Coverage in the credit process including;

• Credit Applications
• NBAC
• Excess Management
• Compliance related issues to achieve zero write-off of debt
• Zero operational loss issues.
• Support the Sector Head to ensure satisfactory Audit ratings.

Qualifications

• Bachelor’s degree in business- or business-related field.
• A post graduate business degree will be considered an advantage.

Experience

• 1 to 2 years in the Banking, Financial Services or Business Consulting.
• Experience in conducting research and analytics, supported by strong computer proficiency skills.