Customer Sales Representative

As Customer Sales Representative, you will drive KOKO’s growth in business volume and profitability by selling KOKO Cookers and leading sales activities in assigned neighborhoods. You will meet with potential household and kibanda customers to understand their cooking needs and pitch them on KOKO's superior solution, as well as organize and attend sales and marketing activation events to close further sales.

Responsibilities

• Demonstrate the benefits of the KOKO Cooker and pitch it to potential customers.
• Achieve daily, weekly, and monthly targets for KOKO Cooker and KOKO Fuel sales.
• Use KOKO sales tools to record customer details and report daily sales activities.
• Act as a brand ambassador during field activations events and routine sales activities.
• Communicate openly and honestly with KOKO customers throughout the sales process.
• Build, manage, and maintain strong, positive customer relationships.
• Escalate customer queries and issues to management, as appropriate.

Requirements

• University degree or equivalent.
• Previous sales experience, preferably with consumer goods or durables.
• Passion for selling consumer products that improve lives.
• High degree of self-motivation.
• Results orientation and comfort in a performance-driven work environment.
• Strong written and oral communication skills.