nairobi cityKE
full-time
bachelor
6 months ago11/11/202312/11/2023
- closed
Role Purpose
The overall objective of a Customer Services and Sales Officer is to ensure the smooth running of the British Council’s Exams and Customer Services operations in Kenya by delivering high-quality customer service and sales targets in line with corporate standards and policies.
The post holder will act as British Council’s ambassador to provide a seamless customer experience to all relevant stakeholders, handle enquiries about British Council Exams Services and meet agreed targets, objectives, and Key Performance Indicators (KPIs).
Main accountabilities but not limited to the following:
Role specific knowledge and experience:
Minimum requirements:
Desirable:
Interested and qualified? Go to British Council on careers.britishcouncil.org to apply
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The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We help young people to gain...