Customer Service Assistant

kiambuKE

full-time

bachelor

5 months ago11/11/202312/11/2023

- closed

Qualification

  • Bachelor’s degree in relevant area of specialization

OR

  • Higher National Diploma in relevant area of specialization
  • 3 years’ experience in a similar position in a recognized institution.

OR

  • Diploma in Public Relations/Marketing/Mass Communication or in any other relevant area of specialization.
  • 5 years’ experience in a similar position in a recognized institution.
  • Must be Computer Literate.

Key responsibilities also include

  • Interact with clients on the phone, internet, and face-to-face in a professional manner.
  • Attracting potential customers by answering product and service questions and suggesting information about other products and services;
  • Resolving customer complaints effectively;

Closing: 24 Oct, 2022

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