Housekeeping Supervisor

As a Housekeeping Supervisor, you will demonstrate the essence of creating an exceptional guest journey, by being committed to taking care of the guests from the moment they arrive through to their departure.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

• Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service
• Conduct room and public area inspection
• Record room status in allocated section accurately
• Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
• Ensure employees are informed daily about priorities to personalize service
• Report unusual behavior/activities on floors to Assistant Housekeeping Manager
• Comply with hotel’s health, safety and hygiene policies

Your experience and skills include:

• Work experience as a Housekeeping Supervisor or similar role
• Diploma in Hotel Management or related field
• Warm and caring personality; previous experience in the same leadership role is an asset
• Prior experience working with Opera or a related system
• Ability to anticipate and focus attention on guest needs, being professional and welcoming
• Excellent organizational skills and time management
• Strong interpersonal and problem-solving abilities and the ability to lead by example 

Your team and working environment:

• Dynamic working environment.
• Defined development career path.
• Friendly and supportive team