HR Business Partner

About the Role

Reporting to the Head of People & Culture, SunCulture is seeking a HRBP to work with the People and Culture team to build our organizational capacity & ensure we are creating an environment in which our staff can realize their full potential. To be successful in this role, the right candidate will bring knowledge & experience in providing support for SunCulture Kenya across key functional areas, including employee relations & engagement, compensation & benefits.

Key Responsibilities

Recruitment

• Continually develop and iterate the hiring process to cooperate best practices and eliminate bias in order to recruit the best people for SunCulture.
• Ensure all roles at SunCulture are properly documented through JDs by drafting JD’s, updating the recruitment tracker, and getting budgetary approval for roles above budget
• Collaborate with all departmental heads to align on their requirements for each role and agree on timelines for execution
• End to end publishing, shortlisting, and vetting of candidates through online and/or onsite interviews with clear back thought to fantastic candidate experience
• Follow best practice through handling viable and extensive background checks to ensure that due diligence is handled when dealing with hires

Service Delivery & Information

• Ensure day-to-day operations of People-related functions are addressed in a timely, efficient, and proactive manner. The objective is to deliver transactions in alignment with agreed HR service standards specifications. 
• Maintain a response timeline of 24 hours and a resolution timeline for employee requests of 3 working days.

Data Integrity:

• Ensure data integrity of SunCulture HRIS tools and systems
• Ensure 95% completeness and accuracy of employee data on Fresh Teams.
• Ensure 95% completeness of employee documentation uploaded to Fresh Teams.
• Work with the Head of People & Culture to track and update the People dashboard with departmental metrics, monthly and quarterly expenses.

Employee Engagement

Onboarding

• Create and update an onboarding process document to guide the onboarding processes of new hires.
• Manage the onboarding of new hires to ensure seamless integration and optimize new hire productivity.
• Maintain an on-boarding rating of 8/10.
• Run 30, 60, and 90-day check-ins for new hires and use this data to enhance the onboarding process from time to time.
• Maintain a satisfaction rating of 7/10 for each check-in period.
• Collaborate with the Head of People & Culture on the improvement of the onboarding process
• Identify process improvements regarding onboarding at least once bi-annually.

Offboarding

• Work with the Head of People & Culture to manage the offboarding process for employees.

Organization Design

• Coordinate the creation & tracking of process templates to aid business continuity within the People team.
• Assist in the development & implementation of SunCulture policies & procedures in collaboration with the Head of People & Culture.
• Update local intranet sections with policies, birthday & general employee information/data.

Performance Management

• Manage the on-boarding sessions with new hires on Performance Management
• Develop content, conduct presentations & facilitate learning sessions for staff on the performance management process.
• Coordinate PIP processes

Does This Sound like you?

• Bachelors degree in social science, or other HR-related fields.
• At least Kenya HR certification - KNEC or CHRP
• Interact with diplomacy & tact & follow-up on requests in timely & efficient manner.
• Must exhibit high levels of professionalism, integrity & ethical values at all times.
• Ability to maintain confidentiality on all issues & use judgment to execute duties & responsibilities.
• Experience in HRIS, HR analytics, and other relevant computer applications.
• Working knowledge of in-country employment regulations, e.g. Kenyan labor/employee relations statutes & capacity to apply them to SunCulture Kenya.
• Ability to intervene with all levels of staff, partners & contractors, individuals from diverse cultures, & the public with diplomacy & firmness.
• Excellent written, oral & interpersonal communication skills with the ability to work as a team member.
• Objectivity & the ability to apply People's rules & regulations in a fair & consistent manner.
• Ability to plan & prioritize own work under tight deadlines, be organized, take ownership of your work
• An agile trainer capable of training and being trained and be very resilient and flexible