Programme Delivery Lead

Key duties & responsibilities for the role include:

Work in a highly effective and collaborative manner with our global programme delivery and operations staff to support the Head of Programmes in the following key areas:

Programmatic Excellence

• Lead on the implementation of the SFDM, policies, procedures and tools, continuous improvement, and operational excellence
• Ensure the school feeding programme operations are delivered efficiently and effectively in line with the SFDM
• Lead on planning and managing school feeding expansions activities
• Lead on monitoring and evaluate data across all key areas of the programme delivery in collaboration with Programme Development and in line with the global MEL Strategy
• Proactively contribute to programmatic planning, risk management and reporting
• Ensure an ongoing strong communication with Programme Development Team is maintained and delivered so that all stakeholders are well informed on relevant programmatic information
• Ensure robust collaboration with Operations Team in terms of fleet usage, food ordering and deliveries Lead on continually building staff capability to deliver effective programmes through a structured and detailed learning and development approach

Quality Assurance

• Continually review and refine system and process in collaboration with MMI Programme Delivery and Operations Team
• Define and implement detailed programme delivery reports and dashboards for various management levels, ensuring regular monitoring and clear actions, learnings and recommendations are identified and acted upon
• Provide support and technical advice on the implementation of Mary’s Meals’ SFDM and the Global MEL Strategy together with the Development Team
• Provide support and technical advice to the audit and risk function

Working with others

• Effectively engage key stakeholders and to contribute strongly on the development and implementation of delivery and monitoring processes
• Ensure robust implementation and continual improvement of SFDM tools that lead to enhanced effectiveness and efficiency of our feeding programmes
• Ensure strong, ongoing training and coaching for all stakeholders of Programme Delivery, in close collaboration with our MMI Programme Delivery and Operations Team
• Regularly benchmark other relevant organisations for best practices and emerging opportunities for optimising effectiveness and efficiency of our programme delivery
• Facilitate information sharing across MMK and our global programmes through the Programme Delivery Forum

Other

• Coordinate responses to external audits conducted by MMI Risk & Assurance, liaising with MMI Programme Delivery and Operations and Programme Development as required
• Develop a high-performing, innovative, resilient, and sustainable delivery team through constant coaching, mentoring and role modelling
• Any other duty as assigned from time to time.
• The role will require to travel to locations in which Mary’s Meals programmes operate

Essential qualifications, skills and experience:

• Degree qualification (e.g., social sciences, business administration, logistics) or demonstrable significant experience in a similar role, with 5 years relevant post qualification experience.
• Strong commitment to Mary’s Meals vision, mission, and values
• Excellent organizational skills with the ability to focus on and prioritize key tasks and effectively drive forward and implement agreed actions
• Very good computer literacy with high proficiency in Excel and relevant data processing computer applications.
• Well-developed, interpersonal skills, with the ability to network widely, persuade and influence others
• Highly resilient, self-reliant, and motivated, with the ability to organize own work and prioritize tasks
• Cultural sensitivity and the ability to work effectively with a wide range of people in different countries and settings.
• Has a warm, engaging, and inspiring personality, with good networking and interpersonal skills
• Team management experience, including engaging and motivating a team of staff
• Experience of monitoring and reporting against agreed strategy

Desirable qualifications, skills and experience:

• A postgraduate degree in a relevant subject is desirable
• Experience of a flexible approach to managing and prioritizing a high workload and multiple tasks in a fast-paced environment with tight deadlines