Senior Registration and Identity Management Officer

nairobi cityKE

full-time

bachelor

5 months ago11/11/202312/11/2023

- closed

The SRIMO coordinates closely with registration operations, Bureau and advises on identity management of POCs, and will support, monitor and advise on registration or enrolment-related activities, whether conducted by UNHCR, partners or Governments. S/he is responsible for ensuring that registration/enrolment activities in the region/ country follow global registration and identity management practices, policies, standards and guidance and will also advocate for the strengthening of human resource capacity building in the areas of registration, identity management and digital identity. The position supports the operationalization of identity management and digital identity strategies such as the inclusion of refugees and asylum-seekers into host States¿ population registers and digital identity systems and the registration of birth, marriages, deaths and other vital events of forcibly displaced persons in the host Government¿s civil registries. The incumbent will also ensure that identity management systems and practices are actively leveraged to support all UNHCR activities, including identification of specific needs, targeting and delivery of assistance, support to protection intervention, fraud mitigation and response, data protection, case management and conduct of durable solution processes.

The incumbent will also support digital identity activities (including contributing to standard setting, pilots, projects or programmes) with the aim of increasing the trust in the identity credentials of POCs to increase access to humanitarian assistance, protection, solutions and public and private sector services (including connectivity and financial services) whilst ensuring the appropriate protection of their privacy and personal data. The SRIMO must also ensure there is reliable data and analysis relating to POCs¿ registration, identity management and digital identification at global, regional and country levels (as appropriate) including for strategy development and monitoring and evaluation. 

The SRIMO is a key custodian of UNHCR¿s refugee registration, identity management and assistance delivery systems, which include global, regional and country applications (as relevant and applicable), biometrics systems and offline solutions. S/he supports field operations with alignment of registration and case management standard operating procedures to global refugee registration systems applications, guidance and digital identity technical standards. As delegated, the SRIMO may assist with strategy development and implementation, negotiation and discussions related to granting access to or sharing of personal data with partners and external systems. The SRIMO liaises with relevant technical counterparts on technical troubleshooting and management in refugee registration and case management systems in close coordination and collaboration with the relevant entities at country, regional and global levels. 

The SRIMO promotes the implementation and interoperability between UNHCR¿s digital registration and identification systems and third parties¿ digital identification systems, including those of governments, partner humanitarian organisations and privates sector systems, as appropriate. 

The incumbent coordinates closely with registration operations in the Field as well as other SRIMO in Bureaux and the Global Data Service to promote regional and global consistency in practices relating to registration, identity management and digital identification. The SDIRO also works closely with Government, key UN and international organizations, NGOs and partners to establish the parameters for UNHCR¿s support in registration, identity management and digital identity activities. 

Duties

  • Oversee the design, implementation and monitoring of registration/enrolment, identity management and digital identity strategy/ies for populations of concern in compliance with global and regional protection and inclusion objectives and priorities, ensuring that global standards are met, and appropriate methodologies, tools and technologies are implemented. 
  • Advise and provide technical support to staff on planned registration, identity management and digital identity activities. 
  • Respond to field requests for technical support and capacity building in emergency and ongoing displacement situations, including development of registration, identity management and digital identity strategies, logistical planning, budgeting and resource management.
  • Promote the prioritisation of registration, identity management and digital identity in operations across the region/ country during the Annual Programme Review and emergency response.
  • Develop and disseminate specific operational guidance, instructions and capacity-development initiatives, in accordance with policy and guidance disseminated by the Global Data Service in headquarters. 
  • Design appropriate procedures and systems for assurance of quality registration data and conduct regular data quality and audit checks to monitor the accuracy of data collected, as well as developing processes systems for identification and prevention of registration and identity fraud.
  • Provide support for maintenance of global refugee systems, including technical capacity-development and support to internal and external users, partner access management and adjudication considerations as may be required. 
  • Support the country team to establish and strengthen internal digital identity, registration and identity management capacity and/or that of government counterparts to manage registration, identity management and digital identity programmes and maintain population data. 
  • Advocate with and support government authorities to establish and strengthen fair and efficient registration and digital identification procedures and systems and that POCs¿ identity documents or credentials are recognised for the purposes of accessing humanitarian, public and private sector services 
  • Establish linkages with key partners to implement appropriate case and data management approaches for efficient, accountable and standardized targeting and delivery of assistance and other programming and protection needs.
  • Support the negotiation and operationalization with government and UN partners related to interoperability of external digital identification systems with UNHCR digital refugee registration and identity management systems. 
  • In close coordination and collaboration with relevant entities at the country, regional and headquarters levels liaise and actively engage with government, humanitarian and development actors, and the private sector to promote the inclusion of refugees and asylum-seekers into host States¿ population registers and digital identity systems and the registration of birth, marriages, deaths and other vital events of forcibly displaced persons in the host Government¿s civil registry. This can include promoting the inclusion of POCs in national development programs related to strengthening Civil Registration and Vital Statistics systems, national population register or digital identification systems. 
  • Support the collection of reliable data and the availability of effective analysis relating to POCs¿ registration, identity management and digital identification at global, regional and country levels (as appropriate) including for the purposes of strategy development and monitoring and evaluation. 
  • Monitor, document and report on registration, identity management and digital identification activities at the regional/ country level, and report on the impact of support interventions. 
  • Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level

  • For P4/NOD 9 years relevant experience with Undergraduate degree; or 8 years relevant experience with Graduate degree; or 7 years relevant experience with Doctorate degree

Field(s) of Education 

  • Law;    
  • Development;
  • Social Sciences;   
  • Information Technology (with focus on Database development, Data management and Analysis);
  • Demography;   
  • Geography;  
  • Political Science;    
  • Business Administration;
  • Humanities;   
  • Statistics;   or other relevant field.
  • (Field(s) of Education marked with an asterisk* are essential) 

Interested and qualified? Go to United Nations High Commissioner for Refugees (UNHCR) on unhcr.wd3.myworkdayjobs.com to apply

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