Spa and Gym Trainee

nairobi cityKE

full-time

bachelor

5 months ago11/11/202312/11/2023

- closed

Spa & Gym Trainee

Reporting to the Training Manager, the trainee will be responsible for learning and familiarizing with various activities and operations within their departments. He/She will be required to uphold company policies and requirements at all times.

Key Responsibilities: 

Under the supervision of the Departmental Trainer and Training Manager, the trainee shall learn to: 

  • Ensure clients receive treatments according to the spa`s standard operating procedures and policies. 
  • Perform spa treatments to a high standard. 
  • Maintain hygiene and cleanliness of treatment rooms. 
  • Manage levels of professional stock and supplies. 
  • Refer and abide by the spas standard operational procedures, policies and form manuals 
  • Conduct treatments according to Kempinski the spa menu, standards and outlined protocols 
  • Have knowledge of the process, benefit and outcome of all practiced techniques and treatments 
  • Have good working knowledge in related treatment products and the ability to be flexible in the same with regards to guests requests 
  • Be confident working with and fully understanding the health assessment, able to work with discretion to ensure that any necessary precautions are taken
  • Confirm the scheduled treatment with the guest before starting the treatment 
  • Ensure all treatment and preparation areas are set up to standard and any discrepancies have been resolved immediately 
  • Ensure treatment room should is in order before welcoming any guest, or handing over to your colleague 
  • Ensure products must are in place and refilled as per standard and act on any discrepancies 
  • Serve post treatment drinks, having the knowledge of the properties of the refreshment 
  • Make product recommendations. 
  • Deliver personalized, individual service to all guests in the Spa and Fitness area. 
  • Provide instructions and classes for a safe and inspiring fitness practice. 
  • Conducting cardio test, health / fitness assessments, and flexibility tests with assigned clients. 
  • Creating a workout plan/program with assigned client.

Desired Skills & Qualifications:- 

  • Degree/ Diploma in Massage therapy /Gym operations from a recognized learning institution 
  • No work experience is required 
  • Less than one year since completion (2021/2022) 
  • Kenyan Citizen 
  • Completed coursework (If even if not graduated) 
  • Ability to work and communicate in a multinational environment 
  • Excellent grooming skills and must be well versed in professional and personal etiquette 
  • Good Communication skills 
  • Out going with a positive learning attitude

Interested and qualified? Go to Kempinski Hotels on hdbr.fa.em2.oraclecloud.com to apply

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