Talent Manager

ABOUT VILLAGEREACH

VillageReach transforms health care delivery to reach everyone, so that each person has the health care needed to thrive. We develop solutions that improve equity and access to primary health care**.** This includes making sure products are available when and where they are needed and primary health care services are delivered to the most under-reached. Radical collaboration with governments, the private sector and other partners strengthen our ability to scale and sustain these solutions. Our work increases access to quality health care for more than 58 million people in Africa. VillageReach in incorporated in Washington State and has offices in Seattle (USA), Democratic Republic of Congo, Malawi, and Mozambique.

DESCRIPTION

Summary

The Talent Manager, People is a new position to support and sustain VillageReach’s global growth and impact. This person will be an integral part of our small but mighty People Team as we build and strengthen our talent strategy. This member of our global People team is primarily responsible for VillageReach’s global talent strategy, its implementation and its continuous improvement. This key member will have the opportunity to build something new while at the same time supporting our amazing teams by providing better access to development and growth. The ideal candidate loves all things about talent management; is deeply rooted in values of Diversity, Equity, Inclusion and Belonging (DEIB) and thrives in a collaborative and distributed environment. This is a remote position with the individual residing in and eligible to work in a location where VillageReach has an established staff presence: DRC, Kenya, Malawi, Mozambique, South Africa or the USA.

Description

Essential Duties and Responsibilities include the following. Other duties, responsibilities, and activities may change or be assigned at any time.

• Primarily accountable for VillageReach’s talent management strategy and program that includes full cycle recruitment and sourcing, employee professional development and learning, VillageReach’s performance Check-In process and succession planning.
• Pro-actively manage the annual hiring plan and its implementation with support from organizational leadership and other People team members.
• Develop and manage VillageReach’s talent procurement and sourcing strategy and pipeline management including collaborative engagement with universities, research initiatives and other institutions.
• In cooperation with other members of the People team and organization leadership, develop, implement and evaluate training programs for our global staff that may include manager training, compliance training, leadership development and technical capacity development.
• Spearhead workforce retention and wellbeing strategies.
• Enhance VillageReach’s culture of curiosity and continuous learning through e-learning, e-campus and other initiatives.
• Work collaboratively across the organization, managing stakeholders and setting expectations
• As a key member of the Human Resources Community of Practice at VillageReach, contribute content and resources to the community.
• Other projects and duties as assigned.

Competencies:

The following competencies reflect what is expected of all VillageReach employees; including examples of how one might demonstrate each of these competencies in one’s role.

• Personal Motivation and Drive: Is self-directed in one’s approach to work, but asks for help when needed; holds oneself accountable; undertakes self-development activities; seeks to build and master new skills; looks for and takes advantage of opportunities within the organization
• Collaboration & Effective Communication: Establishes and maintains effective relations with coworkers, partners & stakeholders and external parties; works collaboratively with others to accomplish organizational and team goals and objectives; works actively to resolve conflicts; expresses ideas and thoughts effectively; selects and uses appropriate communication methods and maintains meaningful communication with virtual coworkers and other parties to keep them informed
• Commitment to Diversity & Inclusion: Takes personal responsibility for and supports others across the organization in creating and sustaining a diverse work environment where individuals are welcomed, valued, respected and supported; personally committed to attaining cultural competency including self-awareness of one’s own attitudes about culture and cross-cultural interactions; exhibits the willingness and ability to engage openly and respectfully around issues of race, colonialism, identity and culture; upholds equity in access to sharing of information, ideas, and opportunities throughout VillageReach
• Commitment to Excellence: Produces a high output of work, both in terms of quality and quantity; looks for ways to improve and promote quality; monitors work to ensure quality; has a personal commitment to the mission of VillageReach
• Solution Orientation & Innovation: Focuses on results and desired outcomes and how to best achieve them; gets the job done; sees opportunities for creative problem-solving while staying within the parameters of good practice; sees old problems in new ways and has novel approaches to solving those problems; contributes original and/or resourceful ideas to their area of responsibility; is able to consider and articulate risks and consequences of proposed innovations and factor these into decision-making

REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Supervisory Responsibilities:

This position currently has no direct reports but may supervise up to two employees. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; monitoring performance; rewarding and disciplining employees; and addressing complaints and resolving problems.

Education & Experience:

• Bachelor’s Degree in a related field or equivalent education and experience
• Five to seven years of experience in progressively more responsible human resource functions including recruitment with preferably at least 1-2 years in an international context.
• Relevant experience leading recruitment, performance management, succession planning, employee engagement programs and talent review with a strong grounding in DEIB.
• Demonstrated experience managing projects with diverse stakeholders at all levels of an organization.

Other Qualifications:

• Comply with VillageReach’s COVID-19 vaccination policy which requires full vaccination for in-person work or travel.
• Established cultural competency in partnering with racial, cultural and linguistically diverse groups.
• Demonstrated understanding of challenges with working in rural, underserved and low-income context; experience living in and/or working in a low-income country a plus.
• Proficient in Microsoft Office Suite (Word, PowerPoint, Outlook, Excel) and comfortable in a fast-paced technical environment.
• Fluency in verbal and written English required, French and/or Portuguese preferred.

Environment and Physical Demands:

VillageReach has no private offices, employees work in a shared, open environment with task and conference rooms accessible to employees for privacy and meetings. The noise level in the work environment is usually quiet. Due to the time zone differences between our USA office and our Country Offices and location of other global staff, US based staff are expected to be available for early morning meetings starting at 6am. In addition, our Regional Africa based staff and Country office staff are expected to be available for late afternoon/evening meetings up to 6pm.

Role will involve significant time at a computer using keyboard and mouse. Should be able to lift 15lbs. There will be some in person presence required for training facilitation as needed.

COMMITMENT TO DIVERSITY & INCLUSION:

VillageReach is an Equal Employment Opportunity Employer committed to workforce diversity. We believe that diverse, equitably weighted perspectives foster an organizational capacity to create novel solutions that improve health in the most underserved and hard-to-reach areas. To align our values, innovations and impact, VillageReach is committed to recruiting and retaining a diverse global workforce.

APPLICATION INFORMATION:

This is an immediate hire and therefore resumes will be reviewed on a rolling basis until November 30, 2022. To apply, please submit your resume and a cover letter to our online portal: http://www.villagereach.org/join-us/

Safeguarding:

VillageReach is committed to promoting the welfare of children, young people, adults, and beneficiaries with whom it engages. We expect everyone working with us to share this commitment through our code of conduct.All offers of employment will be subject to satisfactory references and appropriate screening checks, which may include criminal records. VillageReach participates in the Misconduct Disclosure Scheme and, in line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse, and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By applying, the job applicant confirms his/her understanding of these recruitment procedures.

How to apply

APPLICATION INFORMATION:

This is an immediate hire and therefore resumes will be reviewed on a rolling basis until November 30, 2022. To apply, please submit your resume and a cover letter to our online portal: http://www.villagereach.org/join-us/