Underwriting Officer

nairobi cityKE

full-time

bachelor

5 months ago11/11/202312/11/2023

- closed

The Underwriting Officer  plays a key role in co-ordination of staff and ensuring the section’s business objectives for premium debiting & collection, customer service & retention, automation of business, compliance and personal growth are achieved.

Key responsibilities: 

  • To ensure the Company’s Group Risk portfolio is efficiently serviced through effective staff co-ordination and performance of the following activities:

Records Maintenance:

  • Keep an up to date renewal and premium status report for group schemes allocated for servicing.
  • Maintain up to date legal document files i.e. policy document and endorsements copies
  • Maintain an up to date work position report
  • Ensure prompt filing of all documents and correspondences

Scheme Servicing:

  • Preparation of claims experience data 75 days to renewal date.
  • Process and dispatch renewal invitation promptly upon receipt of renewal terms.
  • Follow up the renewal data to ensure prompt debiting of the accounts and collection of premium.
  • Implement the agreed renewal terms and underwriting terms to ensure that the Company exposure on group risk business is correctly maintained.
  • Prompt update of scheme members’ benefits and premium, upon compliance with medicals and midyear salary adjustments.
  • Send the acceptance terms to clients upon receipt from underwriting
  • Ensure prompt issuance of endorsements in respect renewals, riders and change of scheme name, anniversary etc.
  • Monitor the scheme members register and promptly update all movements in and out of the schemes in order to maintain accurate list of members and reconciled premium statements
  • Integrate the scheme members where all necessary information is available and follow up the outstanding details in order to achieve full integration. A report for integration status of each scheme should be maintained.

Tracking and timely collection of premium:

  • Prompt follow up of deposit/debited premium through monthly reminders.
  • Send premium reconciliation statements with debit balances to clients monthly.
  • Co-ordinate the collation, update and dispatch of the monthly outstanding premium statements for group risk business

Commission settlement:

  • Co-ordinate processing and settlement of commission due to Brokers/Agents upon receipt of the premium.
  • Reconcile the commission statements monthly and pay any commission due subject to fulfillment of the registration requirement

Compliance and Returns:

  • Filing as per deadline dates

Computerization:

  • Identify and report system gaps through emails to helpdesk.
  • Testing the solutions suggested by the system developers before implementation

Requirements

  • Bachelor Degree in business related field from a reputable university.
  • Professional qualification(s) in insurance e.g. ACII, FCII or equivalent would be an added advantage
  • Three (3) to five (5) years’ post qualification experience
  • Strong analytical and fact-based decision-making skills.
  • Must be a self-starter, highly organized, and able to work well with people at all levels in the organization.
  • Strategic thinking and problem-solving skills.
  • Analytical and creative thinking skills.
  • Project management skills.
  • Strong persuasion and negotiation skills.
  • Strong business acumen / business orientation.
  • Good customer relationship management skills (internal and external customers)

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