Cargill Careers

Job Purpose and Impact

• This role supports the Grain Business within the country by coordinating the executional functions and ensuring other related supply chain day to day activities are running efficiently

Key Accountabilities

• Inventory management and reconciliations
• KYC documentation review for farmers and other counterparties.
• Procurement controls including payments processing and sales invoicing.
• Reporting of daily, weekly and monthly activities across the sites.
• Support Business digitalization projects.
• Contribute towards Improvement initiatives – Process, Cost reduction, Working capital and Revenue improvement

Qualifications
Minimum Required Qualifications

• Strong Analytical skills
• Attention to detail
• Business Degree, preferably an Accounting qualification.
• Advanced proficiency in standard business applications (e.g., MS Office Suite), particularly Excel

Job Purpose and Impact

• The Transportation and Logistics Coordinator will conduct production activities in a manufacturing or field site to optimize resource use, minimize costs and maintain quality standards. In this role, you will contribute to conducting data management, reporting and analysis, shipping, client interaction, business partnership and people, resource, budget and project management.

Key Accountabilities

• Contribute to development, maintenance and execution of regulatory compliance procedures.
• Solicit, collect and organize documentation and data and enter routine data into one or more systems.
• Plan, manage and review production operations to achieve output and quality objectives. .
• Perform administrative or clerical duties in support of the shipment execution process and complete tasks using industry standard procedures.
• Handle complex clerical, administrative, technical or customer support issues under minimal supervision, while escalating only the most complex issues to appropriate staff.

Qualifications
Minimum Qualifications

• Minimum Diploma in Logistics or related field
• Extensive knowledge in customs clearance, Freight Forwarding and Warehousing
• Minimum four years' work-related experience in preferably in Tea Export Logistics environment 

Preferred Qualifications

• East Africa Community Freight Forwarding proficiency certificate (EACFFPC)
• Working knowledge of KRA's integrated customs management system (ICMS), KPA's KWATOS, Biller Direct Systems and Kentrade's single Windows Systems

Job Purpose and Impact

The Supply Chain Coordinator based at our Tea Business in Mombasa-Kenya, will engage with our customers and internal team members to ensure we are providing outstanding customer service from contract entry through final product deliveries. We seek a professional to coordinate customer account activities with Cargill as well as highlighting business opportunities for the customer to increase their profitability and enhance their experience with Cargill. In this role you will be responsible for key compliance controls related to the customer contracts.

Key Accountabilities

• Maintain accounts information to accurately perform customer updates.
• Pre-shipment & Post-shipment documentation processing, Shipment Booking confirmations, completion of required processes and sourcing of support documentation to ensure business goal of 100% Adherence to plan is met.
• Direct follow-up discussions with customers on contracting activities for both private and Auction Teas.
• Problem solving of customer complaints, ensuring timely resolution, active engagement with customers and internal team members to prevent future issues.
• Perform outbound calls to customers creating awareness of Shipping and Customs requirements and Proactively Communicating and updating Customers on Tea Shipments status and other issues in a timely, accurate and professional manner.
• Provide Cargill’s customers with direct customer service call support by answering basic market and risk management product questions, customer specific account and contract related questions and supporting customer interactions together with system updates.
• Participate in customer planning meetings with our Commercial and Operations team in an effort to bring forward account management items and coordinate the customer follow through.
• Handle complex clerical, administrative, technical or customer support issues under minimal supervision, while escalating only the most complex issues to appropriate staff.
• Other duties as assigned.

Qualifications

Minimum Qualifications

• Degree or other qualification in Shipping or Supply Chain Management.
• Advanced proficiency in standard business applications (e.g. MS Office Suite), particularly Excel
• Problem solving with Clear Communication Skills
• Strong Time Management skills

Key Accountabilities

• Build lasting relationships with farmers, aggregators, and other traders.
• Build lasting relationships and networks with flour millers, feed millers and other processors.
• Collaborate with supply chain, quality assurance, customer managers and credit team to ensure efficient grain and execution.
• Work closely with OPS and SC to ensure all controls are observed at buying centres.
• Plan purchases and transportation to maximize origination volume and profitable use of storage facilities.
• Work closely with other sales merchants to ensure sales budgets (volume and margin) are met.
• Support collection efforts and ensure no doubtful or bad debts.
• Ensure all new counterparties provide KYC documents, are fully onboarded and relevant limits in place before concluding business.
• Ensure all trades limits are in place, renewed annually and that approved limits are not breached.
• Enter routine data and run specialty reports (daily trading position and Pnl) from our contract management databases and systems MBS.
• Work directly with suppliers and customer business counterparts to meet their needs in solving routine problems and addressing complaints and concerns.
• Independently solve moderately complex issues with minimal supervision, while escalating more complex issues to appropriate staff.
• Other duties as assigned.

Qualifications

Minimum Qualifications

• Bachelor’s degree in a related field or equivalent experience.
• Minimum of five years of related work experience.
• Thorough understanding of the agricultural industry in Kenya as well in-depth knowledge of the production patterns and/or areas. Willingness to travel to various growing regions.
• Good interpersonal and communication skills both internal and external.

Key Behaviors

• Make sense of complex and sometimes contradictory information to effectively solve problems.
• Build strong farmer and miller customer relationships and deliver customer-centric solutions.
• Strong analytical and negotiating skills.
• Effectively build formal and informal relationship/networks inside and outside the organization.
• Curious and willing to learn beyond the Job Description.