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(JOB REF: NC/AFBM/03/23)

Purpose of the job

This role is responsible for supervising the F&B Dining outlets, outdoor/indoor events, room service and bar team in a rotational basis as well as for ensuring that members receive fast, friendly and efficient service during their stay.

Key Measurable Goals

• Carry out Members feedback analysis and share weekly summary with action plan
• Enforce Control System on F&B expenses
• Improve F&B Sales levels and achieve the stated Financial goals for the department
• Achieve desired employee motivation in F&B
• Conducting appraisals for F&B Service & Bar Staff
• Developing popularity indexes of F&B product items
• Managing the service processes efficiently
• Managing functions diary and follow ups
• Monitor staff discipline issues and manage appropriately
• Timely responses to members complaints and complements

Duties & Responsibilities

• Responsible to F&B Manager
• Compiles annual budget, variance reports, weekly department reports, comp and any other reports deemed necessary.
• Monitors work of employees to ensure that established policies and procedures are being followed.
• Oversees all follow-up work to ensure non-recurrence of errors; works closely with Business Office and Internal Audit to ensure compliance with established procedures.
• Counsels, guides and instructs assigned personnel in the proper performance of their duties.
• Prepares and coordinates the periodical performance reviews of assigned personnel.
• Recommends changes including hiring, promotion, demotion and release of personnel; recommends wage and salary adjustments for personnel within established guidelines.
• Interview potential employees who have been recommended by HR.
• Establishes and administers training programs within the outlet, including new employee’s orientation.
• Directs the development and administration of controls for all phases of the outlet in an economical and profitable manner while maintaining established standards.
• Coordinates the maintenance and development methods for high-quality Service of food and drink
• Maintains an efficient program of scheduling to ensure a high standard of service with the use of minimum man-hours in all outlets.
• Maintains and instructs assigned personnel as to safety policies and procedures and follows up to ensure hazards are eliminated.
• Acts immediately on all customer complaints to ensure that corrections are made when possible.
• Directly supervises reception and all functions in the Club.
• Recommends to the Food & Beverage Manager operational efficiencies that may be adopted to enhance smooth operations of the department.
• Ensure kitchen, restaurant, and bar operations are opened and closed according to policy
• Responsible for ordering supplies, and inventory control and establishing relationships
• Responsible for food hygiene, and health and safety issues
• Responsible to assist in menu planning, development and meal specials

Key Skills

• Supervisory skills
• Interpersonal skills
• Communication (oral/written)
• Proactivity
• Ability to handle pressure
• Computer proficiency
• PR Skills
• Ability to work long hours

Qualifications and Experience:

• Diploma/Advanced Certificate in Hotel Management/F&B Service from a reputable institution.
• Degree in Hospitality an added advantage
• Over Three years’ experience in the Hospitality Industry two of which must be in a supervisory position.

The Role: The Project Manager of Technology Business Services plans, organizes, manages, and tracks projects and operations for software systems including, but not limited to Finance, HR, Payroll, CRM, grant management and business intelligence. The Project Manager supports the management of systems and data interfaces for internal and external systems. The Project Manager manages project staff including internal resources and external professional services.  

The Project Manager also translates business needs into technology solutions, builds trusted partnerships with Center users to maximize the value of systems and corresponding information assets. This individual will collaborate directly with key stakeholders and decision makers across all departments to develop, implement, and support cost-effective technology solutions for all aspects of the organization. The Project Manager supports the Global Operations and Technology Unit and the Technology Business Services team to drive change across operations as needed to ensure data and systems integrity.  

 

The position will be based in Nairobi in a hybrid work model.

Primary Responsibilities: 

Project Management 

• Oversees the development, implementation, and execution of multiple projects through all phases of project lifecycle.
• Coordinates with internal project stakeholders and external vendors to define timeline, budget, schedules, scope while controlling scope and budget creep. 
• Defines project goals and objectives, and then oversees development, tracking, and monitoring of project plans, reporting out to project leadership.
• Spearheads business analysis functions throughout the project lifecycle including defining business requirements, business process development and/or re-design, and testing functions
• Delivers defined, approved projects on-time, on budget and within scope.
• Steers projects and initiatives around potential resources and other conflicts.
• Defines and implements the communication approach for projects risks and issues.
• Manages the project team, including internal and external resources.
• Drives technology and services evaluation process to determine value-add to the organization. 

Change Management 

• Directs and creates capability building and systems training for end-users. 
• Collaborates with the Technology Support Services for end-user support plans. 
• Provides training on systems. 
• Acts as the point of contact for third party vendor professional services.  

Technology Collaboration  

• Collaborates with the business stakeholders to identify projects to meet business goals and priorities, and continually improve the organization  
• Develops and maintains strong relationships with stakeholders that promote trust and increase efficiency and effectiveness.  
• Works closely with stakeholders to ensure systems and data integrity. 
• Maintain current knowledge of industry trends, concepts, practices, and procedures for effective technology business services.
• Develop and maintain relationships with external IT vendors and service providers. 

Qualifications:

• 6 or more years of experience in technology or business and industry. 
• 4 or more years leading and managing complex, enterprise-wide technology implementation projects.
• Bachelor’s Degree in Information Science, Business Management or a related field required.
• Solid understanding of current and emerging infrastructure & operations technologies and practices, and how other enterprises are employing them.
• Demonstrated ability to deliver technology solutions that are aligned to business needs.
• Proven analytical and problem-solving skills, oral and written communication skills, and ability to direct simultaneously multiple priorities. 
• Strong understanding of software development lifecycle and principles of application and data architecture. 
• Experience in a global, multicultural environment with multiple stakeholders and priorities.
• Proven ability to effectively manage people. 
• Experience evaluating, selecting, and managing external vendors.
• Able to work collaboratively across the entire organization with a focus on global inclusivity. 
• Experience in a non-profit setting.  

Critical Competencies:

• Strategic thinking: Applies big-picture thinking while also focusing on the details of implementation.
• Decisiveness: Consistently makes sound decisions in a timely manner supportive of the Center's mission, core values, and strategic objectives. Blends vision and judgment.
• Collaboration: Brings a track record of working effectively with various and diverse individuals and groups, and a willingness to actively listen and invite different views and opinions across all levels of the institution to build alignment in support of a common goal.
• Receives and Provides Direct Feedback: Actively gives and requests feedback to and from peers, supervisors and direct reports (if applicable) about work products, behaviors, values, style and approaches with a view on how this impacts self, other individuals and teams.
• Transparency: Consistently applies openness and honesty in communicating decisions and plans to team members.
• Commitment to learn: Applies a growth mentality to their own and their team’s (if applicable) development. Promotes a culture of learning by modeling inquisitiveness and an openness to viewing mistakes as an opportunity to learn and improve.
• Passion for Coaching, and Mentoring Staff: Empowers and motivates employees and creates opportunities for learning, development, and leadership, with a focus on harnessing skills for the future development of team members. (if applicable)
• Accountability: Follows through on each commitment made to individual contributors, teams and partners and proactively informs others of any delays that occur along the way. Holds team members accountable.
• Integrity: Possesses impeccable integrity and personal and professional values that are consistent with the Center’s high standards and mission.
• Empathy: Serves as an empathetic, approachable leader who engenders trust and confidence. (if applicable)
• Adaptability/Flexibility: Demonstrates comfort with ambiguity and calculated risk.

Compensation: The salary for this position is competitive, commensurate with experience.

How to Apply: Please complete the application below to apply. A cover letter and resume must be included in your application. Please include these application materials as attachments.

Deadline for applications: Applications will be reviewed on a rolling basis until the position is filled. Applicants are strongly encouraged to apply as soon as possible.  

What is in it for you?

You will be a part of a diverse work environment that provides equal learning opportunities and challenges to help you launch your career.

What makes you an excellent fit?

Fresh or recent graduate in either of the following disciplines:-

1. BSc Telecommunication & Information Engineering
2. Bachelor of Communication & Public Relations
3. Bachelor’s degree in Commerce with a major in Finance/Accounting and CPA qualification from section II and above.
4. Bachelor of Laws with Diploma in Law (KSL)

Skills & capabilities

• Strong communication skills,
• Ability to engage at all levels,
• Attention to detail combined with strong analytical abilities,
• A well-organized team player who thinks creatively and acts independently,
• individual who is inquisitive and eager to learn with knowledge of Microsoft applications.

We are looking for suitably qualified candidates to ensure that any test administered by the British Council runs smoothly on the test day/s and that all assigned test day duties and standards are met. The post holder will be part of Kenya Exams team. The post holder will be part of a wider pool of test day personnel, contracted to support the delivery of a variety of tests on behalf of the British Council across various locations in the country. The post holder will be required to work very closely with a team of other test day personnel and test day service providers.

Essential Requirements: 

• English language level of B1 (Listening, Speaking, Reading, Writing skills) or equivalent (e.g. Cambridge English PET, IELTS 5)
• Diploma or equivalent qualification 
• Customer Service: Experience of responding to children/ young adults and parents' needs (as customers) in a professional manner, to a high level of quality

Desirable Requirements: 

• Previous invigilator experience 
• Awareness of safeguarding and promoting the welfare of children 

Job Description:

We are looking for an experienced and creative Social Media Coordinator with understanding of  Social Media SEO and web traffic metrics; good understanding of social media KPIs, to join our Digital Media team.

As a Social Media Coordinator, you will be responsible for implementing our Social Media strategy in order to increase our online presence and improve our marketing and engagements efforts. The Social Media coordinator, will contribute to our overall goal of awareness and reputation building through social media.

You will be working closely with the Television, Radio, Marketing and Sales departments.

Experience Required:

• 2-3 years

Qualifications:

• Excellent knowledge of Facebook, Twitter, LinkedIn, Instagram, YouTube, and other social media best practices.
• Diploma or Degree in Digital Marketing or similar relevant field.

Job Responsibilities:

• Manage and oversee social media content.
• In charge of platforms management, monitoring, issue escalation, content planning and trendspotting.
• Work with producers, presenters, and creative designer to ensure content is informative and appealing.
• Keep abreast of the latest social media best practices and technologies.
• Use social media marketing tools.
• Monitor SEO and user engagement and suggest content optimization.
• Reach audience through email marketing and newsletters.
• Repurposing of content for various digital platforms.
• Respond to questions and comments on the social media platforms

Added advantage:

• Photography

Objective of the Assignment

The consultant will work as part of a larger project team composed of other full-time staff and consultants, and is expected to make contributions to an ongoing product design process. This process will involve working with Busara’s internal team and its client to work down from a long list of product design ideas, to the development of a select few medium fidelity prototypes that the client can develop and roll out into the market. The designs can vary from product iterations to communication campaigns based on their relevance and priority to the client as well as the potential for impact for end users. All potential designs will need to address specific previously identified behavioral problems, as well as incorporate behavioral economics principles to further optimize them.  

Specific Responsibilities

• Communicating and demonstrating the value of Design - Thinking research approaches through exceptional problem-solving skills
• Conducting training Busara staff in how to use Design Thinking principles in their work. 
• Contributing to thought leadership initiatives and activities related to qualitative research and experimental design
• Keeping abreast of developments in design thinking, and promoting design thinking research capability within Busara through knowledge sharing and training activities and the development of new approaches.
• Collaborating effectively with Busara projects team members at all stages of projects; maintaining responsibility for your own time and deliverables
• Leading design engagement from a customer behavioral lens - from customer research to ideation, prototyping, and user testing: Be able to quickly identify behavioral change levers. 
• Engaging in multiple large-scale research projects at a given time.
• Effectively facilitating behavioral research and design workshops and trainings
• Sharing knowledge and developing the design and innovation capabilities of the team.
• Developing user profiles, personas and task matrix, task lists, process flows, user journey maps and wireframes
• Working with analytics and data science, designing and analyze A/B tests
• Conducting UX research using the full range of UX research techniques: surveys, usability testing, text/structured data analysis, qualitative interviews and focus groups.

Requirements: Experience and skills

• A Bachelor’s degree in Experience Design, Human Centered Design (HCD), Design, Social Sciences e.g. Anthropology, Sociology, Psychology, International Development and Humanities,  Economics, Public Policy, or related fields.
• Experience conducting design research within a business setting
• Experience planning and facilitating co-design workshops. 
• Experience in building and testing wireframes, prototypes and mockups
• 2+ years experience in UX/ UI design or design strategy, including customer behavioral research, ideation, prototyping, and user testing
• Deep skill-set and proven track record in one or more of the following design disciplines: Product design, service design, digital design & prototyping and/or information visualization.
• Expert knowledge of HCD and Design Thinking methods and tools such as ethnographic or contextual research, concept generation, prototyping, usability study, information architecture, interaction design, etc.
• Experience working with low-income populations in emerging markets and/or experience working on the continent.
• Experience of applying behavioral or psychological constructs and theories to design approaches.
• Strong research, synthesis, ideation and visual storytelling skills. Strong ability to present information in a concise, insightful, structured and provocative manner, both in written and oral forms.
• Flexible, self-motivating, able to manage multiple tasks efficiently and a team player.
• Interest and experience working in a fast-paced working environment.
• Strong ability to communicate the power of design to stakeholders from varied backgrounds.

Job Summary

The Full Stack Engineer is responsible for developing and maintaining the front- and back-end of the company's website, and web applications. This role requires a high level of technical knowledge and expertise in web development, and programming, as well as a deep understanding in building RESTful Services, web applications and maintaining them.

Responsibilities

• Design and develop web applications and mobile applications that meet user requirements and adhere to design standards.
• Create and maintain databases for web applications and mobile applications.
• Develop, test, and deploy web applications and mobile applications.
• Troubleshoot and debug web applications and mobile applications.
• Collaborate with other team members and stakeholders to ensure the successful delivery of applications.
• Ensure the security and performance of web applications.
• Monitor and track web application and mobile application usage.

Qualifications

• 3+ years of experience in software development.
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience with developing REST APIs and programming Java, Springboot, Go or any other languages
• Proven experience with web development and programming, including HTML, CSS, JavaScript, and related technologies.
• Experience with Test Driven Development
• Knowledge of application performance and monitoring
• Knowledge of continuous integration and continuous deployment
• Knowledge of cloud platforms (AWS, Azure or GCP)
• Proficient in database design and development.
• Experience with mobile application development.
• Excellent problem-solving and communication skills.
• E-commerce experience is an added advantage.

Summary

We are looking for an experienced ML Engineer to join our team and help create innovative solutions for our company. The successful candidate will have a strong background in machine learning, data engineering, and software development. They will be responsible for developing ML models, integrating data sources, and creating pipelines for data acquisition and analysis.

Responsibilities

• Design and develop ML models to address business needs
• Develop automated pipelines for data acquisition and analysis
• Develop data engineering solutions to integrate data sources
• Develop software solutions to support ML models
• Develop and maintain a suite of tools and processes to test, deploy, and monitor ML models
• Collaborate with stakeholders to understand requirements and deliver solutions

Qualifications

• Bachelor's degree in Computer Science, Engineering, Mathematics, or related field
• 3+ years of experience in ML engineering and data engineering
• Proven experience developing ML models and software solutions
• Strong understanding of data engineering and software development best practices
• Ability to work independently and in a team environment
• Experience with cloud computing platforms (Azure, AWS, Google Cloud Platform) is a plus

Job Purpose/Mission 

To develop, lead and manage all commercial activities of their designated territory. To implement an innovative, growth focused commercial strategy, focusing on its existing product line, new product areas and existing and emerging markets. To ensure that profitable business growth is accelerated and that commercial success is achieved

Responsibilities

• Responsible for recruiting, managing, training and motivating new & existing sales Team to drive revenue growth.
• Ensure quality leads are collected and uploaded from the field activities.
• Ensure agents recruitment and retention targets are met as per shared monthly/quarterly/annual targets.
• Ensure leads are converted with time period determined and at the acceptable recommended ratio of sales conversion.
• Ensure proper mapping and route planning shared with functional head and requisite support provided to sales field teams on a weekly and monthly basis.
• Ensure that customers in the assigned territory regularly keep up to date with payments and achieve set targets on PAR threshold as asset out by company.
• Ensure proper and timely feedback provided on competitor activities in relation to price, field activities, new product offering to assist management team in supporting activities to counter competition.
• Ensure sales target at a territory level are met to drive revenue from a particular territory with high level of integrity.

At EEA, we have high expectations for our managers. Each manager plays a key role in creating an exceptional experience not only for our customers but for every person on our team. Our managers help A2E realize our ambitious goals while developing their own leadership skills and facilitating growth for their direct reports.

Knowledge and skills 

Experience:

• At least 3 years working experience in a similar position within B2B, B2C with proven performance record.
• Business Negotiation skills
• Training and Development Skills
• Customer Relationship Management Skills
• Commercial Acumen
• Knowledge of the Renewable Energy Industry is an added advantage.

Qualifications:

• A university Degree or its equivalent from a recognized institution

Language(s): 

• English
• Kiswahili is a plus

 Technology:

• Experience in technology required for the role

Job Purpose: 

• Reporting to the Agriculture Sector Leader and being responsible for implementation of the growth strategy of the Agriculture sector at Equity Bank (K) ltd.
• Involved in developing agribusiness growth strategies for the agriculture sector and meeting the set targets set by the sector strategy at Head office
• Prospecting for new SMaE businesses or high net worth clients in the agriculture sector
• Participating in presentations to clients, partnership and marketing drives and other relationship management activities
• Customer service management as part of relationship building and actively responsible to the management of existing clients

Key duties & responsibilities for the new staff.

• Proactively map the allocated sectors and develop commercial approach for F&A department.
• Continually identify opportunities under the sector of specialty and develop strategy to mine from such opportunities.
• Identify & enroll new F&A Business clients under specific F&A sectors allocated.
• Build the capacity of all staff in the Bank to understand the allocated sectors and how to mine and manage those sectors’ businesses
• Jointly with branch management, develop business cases for F&A client within the sector of specialty and support on Relationship Management for such clients
• Perform due diligence and preliminary credit appraisal for F&A business within the allocated sector(s) during onboarding
• Present credit business cases to F&A credit analysis team for allocated sectors
• Growth of F&A business lines within the sectors of specialization;
  • Deposits
  • Loan book
  • Treasury
  • Trade finance
  • Insurance
  • Payments & payroll management
• Keep updated new developments within the allocated F&A sectors
• Organize and participate in F&A business forums and events

Desired academic & professional qualifications.

• Holder of a Degree in agricultural economics/agriculture/agribusiness, Food sciences/technology, agriculture finance or related field.
• Professional background in Accounting, Finance, Financial Analysis and/or Economics will be an added advantage
• Proof of specific Agricultural Sector specialization
• At least six (6) years of relevant experience in the sector of specialization three (3) of which must be in technical level of the sector and three in mid- to senior management level within the sector.
• Experience in delivering high quality economic and technical analysis, research advice on specific F&A sector in support of the Bank’s business growth and development,
• Competence in the use of standard Microsoft Office applications (Word, Excel, Access, PowerPoint, Sector analysis tools, etc.).
• Excellent communication skills

Skills/ experience required.

• Self-motivated
• Strong interpersonal skills
• Desire to succeed
• Confident, commercial, and outgoing
• Demonstrated ability to analyse and solve problems
• Demonstrated ability to work with minimum supervision
• Commitment to working with Agriculture based segment of the economy
• Flexibility to work in different geographical locations and to frequently travel.
• Previous experience in a similar working environment will be an added advantage

Role profile:

Reporting to the Head of Finance and Operations but with a functional link with the Programme Manager We Can Work (WCW) Programme, the role ensures in-country implementation of agreed financial processes and in particular related to the We Can Work Programme.

The role holder will prepare the annual financial plan for the programme based on a good understanding of the work-plan and activities, in alignment with the accounting and programme team. The role holder will ensure in-country monitoring and financial analysis, as well as collaboratively steering of the We Can Work project together with the programme team and contributes to a good quality of data in compliance with international, accounting and donor standards.

The role will also ensure strong collaboration and alignment with the in-country programme department; with focus on financial data, including internal reports (e.g. programme team, management team) and external reporting (e.g. donors).

Lastly, the role contributes to Risk Management, and will update programmes and the organization on any kind of risks that we might encounter.

Key responsibilities:

Implementation of agreed financial processes and systems

• Ensure in-country implementation of agreed internal financial processes, as well as financial processes in relation to the programmes particularly WCW.
• Ensure in-country controlling processes are aligned with accounting standards.
• Application of and compliance with agreed organisation systems.

Ensures collaboration with accounting & programmes

• In alignment with the programme department, feed activity planning into financial planning.
• Provide feedback to programme team on the performance on project, contribute to steering grants and projects; and ensure good information flow between the programme team and the finance team.
• Support the accounting team with the organizational financial audits and other cross-cutting topics between accounting and controlling.

Conducts financial planning, monitoring and analysis

• Maintain overview of the financial situation of the country (e.g. current and planned activities).
• Ensure that financial planning is conducted according to agreed processes.
• Ensure monitoring of programme budget v actuals.
• Monitor the liquidity situation of specific grants under their area of responsibility.
• Ensure data of the financial transactions is of high quality.
• Review partner reports and provide feedback.

Financial reporting

• Prepare donor reporting, in compliance with donor requirements.
• Prepare donor audits.

Ensuring internal & external compliance on financial aspects

• Ensure financial compliance of the donor contracts, incl. sub-grants for partners.
• Responsible for the financial aspect of the partner assessment.
• Responsible for capacity strengthening of partners on financial aspects.
• Ensure financial compliance with donor regulations and international standards for reporting - for both country office programmes and implementing partners.

Required Skills and Qualifications

• A Bachelor’s Degree or Master’s degree in accounting, finance or related field with additional qualifications such as CPA or CFA certification.
• 4-7 years of professional work experience, with some knowledge or background in non-profits or grant making and/or project management systems.
• Experience in budget management
• Financial or business management and analysis skills
• Experience managing large scale projects.
• Computer literacy with a high level of knowledge and practice using Microsoft Office, notably Word, Excel and PowerPoint and financial software packages.
• Knowledge of post-award compliance best practices.
• Good interpersonal skills.
• Ability to explain policies and procedures/rules and regulations clearly and their implications.

Role profile:

The Disability Inclusion Advisory Unit Manager (DIAU Manager) will be responsible for supporting and enabling Light for the World to develop the role as expert organization on disability inclusion, with the Disability Inclusion Facilitator (DIF) Model as a key feature.

The DIAU Manager will report to and work under the guidance of the Country Director, directly manage the Disability Inclusion Advisors (DIAs) and ensure quality of the work of the Disability Inclusion Facilitators (DIFs). He/ she will work in close coordination with the other Teams.

Key Duties & Responsibilities

The DIAU Manager will focus on managing partnerships on disability inclusion in the country that will look at enhancing disability inclusive practices amongst civil society, public and private actors while ensuring compliance with Light for the World’s policies, donor requirements and national laws. S/he will also oversee the implementation of disability inclusion capacities within the Kenya office of LFTW across multiple project

The role includes:

• Maintaining existing partnerships on disability inclusion and actively identify opportunities for new partnerships.
• Quality control of the Disability Inclusion Facilitator (DIF) model represents LFTW in meetings to share information about the DIF model and ensure the model is implemented with quality and rigor.
• Manage and provide technical supervision to the DIA and DIF teams ensuring cross-project support and learning while maintaining regular checks so that they develop in line with their potential.
• Co-ordinate inclusion support amongst project teams by responding to technical requests.
• Ensure development, follow-up and support of DIFs in implementation of their individual action plan and achieve their key performance indicators
• Ensure close linkages with disability structures in country and beyond in the space of policy and advocacy
• Line management of the DIAU team and provision of supportive supervision to the DIAs in their support to the DIFs
• Manage and expand the portfolio of consultancies through identifying opportunities, developing narrative and financial proposals, manage contracting and ensure quality and timely deliverables.
• Ensure the smooth implementation of Disability Inclusion component within the Projects of LfTW. This includes, but not limited to; the Planning, Monitoring, and reporting on the project(s) under your jurisdiction.

Requirements

• Master’s degree in Business, development studies, International Development, Sociology, disability, Social Sciences, Programme Management or related field.
• Knowledge and at least 10 years’ experience of disability inclusion and/or working with organizations of persons with disabilities. Priority is given to persons with lived experience.
• Minimum of five years’ project management experience in a similar size of an organization or larger, projects could be grant funded or corporately funded foundations.
• Excellent people skills with experience in collaborating in a diverse and dynamic team
• Experience in partnership management, including government, civil society and private sector liaisons.
• Proven effectiveness in leading and coaching professionals.
• Professional intensive experience and hands-on knowledge on broader capacity building, with excellent facilitation skills.
• Innovative and strategic thinker always ready to adapt and learn.
• Technology savvy with proficiency in the use of MS Office software packages, and other digital workspace platforms.
• High levels of integrity, accountability, and honesty.
• Commitment to Light for the World’s mandate and values

Role profile:

Reporting to the Country Director, the Head of Learning and Innovation will support a range of activities related to communications, documentation, learning and innovation; namely behavioural change communication as designed and implemented under the We Can Work program, leading in-country communications with local internal and external program stakeholders, fulfilling communications and documentation targets within the program, building visibility and recognition of the brand and its work in the country, and highlighting key program achievements and learnings (to a local and international audience).

The role also facilitates effective and systematic brainstorm and "Think-Tank" activities around a specified challenge, leading to development of products, materials and pilot projects. This is a management role and the candidate will have direct line management over the team of MnE specialists. This is to ensure harmonization and a high quality of documentation and learning across projects, therefore the information therein is useful for reporting, and providing input into national policies, and bodies that lobby for inclusion of persons with disabilities in compliance to the UNCRPD.

Key responsibilities:

Developing and implementing strategies for learning and innovation on strategic thematic areas

• Synthesising learning pathways and developing indicators that strategically measure progress made in line with the organisations mission and vision.
• Identifying the learning needs of the organisation for internal processes as well us for external thematic areas, and coming up with processes of fulfilling those learning needs.
• Critical thinking on resource planning and mobilisation, -allocating resources to the learning needs that deserves the highest attention and investment according to the value it adds to the organisation and its partners within the system actors.

Behavioural Change Communication; Content development and management for print and digital media (social media, website)

• Using design thinking principles guide the development of behaviour change campaigns around specific topics within programs of focus of LFTW and developing roll out plans which are SMART.
• Provide guidance on measures of success around the internal and external communication and develop tools and processes that guide the team on performance measurement on avenues used in communicating within behaviour change campaigns.
• Provide support for communications on We Can Work for local and international social media channels and website.
• Develop creative impact reports on communication that is working, based on verifiable indicators.

Manage program-related communications, branding press, media, and PR

• Map stakeholders and channels and ensure periodic communication through the communication strategy and plan.
• Ensure correct application of the Light for the World and We Can Work brand on all external facing products (word documents, ppts, banners, t-shirts, etc.).
• Achieve in-country program-related targets regarding PR and communication. Being smart in developing in country communication plan that resonates with the agendas as envisioned in the strategic plan, as well the real issues relevant in the day
• Ensure all communication has gone through DTP (Desktop Publishing) process, is presentable and is in UNCRPD compliant language.
• Ensure donor-related visibility guidelines are implemented.
• Ensure cordial relations with media for meaningful distribution of information.
• Write press releases that are relevant to current topics and the project, on a regular basis.

Lead the Co-creation, Brainstorm and "Think-Tank" activities

• Leading the design and overall facilitation of co-creation processes and learning events around specified challenges and an agreed learning agenda relating to disability inclusion/ We Can Work.
• Support other brainstorm and "Think-Tank" activities by ensuring the use of creative facilitation techniques and participatory methodologies to drive these processes in a systematic and effective way.
• Ensuring that the output ideas are run through and feasible ones are implemented by the program team.

Development of knowledge products, and communication and resource materials

• Lead content development to feed quarterly Disability Inclusion Insight Briefs
• Lead the development of knowledge products that document good practices, lessons learned and key resource materials to support disability inclusion in Young Africa Works
• Support the good practice data collection process with the YAW partners in the process of development of the knowledge products
• Provide technical input into National policies that are relevant to the result framework of the organisation, paying keen attention to compliance with UNCRPD

Support the MERLA team with documenting qualitative data that illustrate system change and impact

• Document stories of change in different formats like print, clips, animation or photo narratives, ensuring supportive visual content and accessibility of all products

Required Skills and Qualifications

• Degree in Public Relations, Project management, Social Sciences, International relations, international development, Communications, or a related field. Masters level highly preferred.
• Minimum Eight (8) years’ professional experience in communications, public relations, public policy, or a similar field.
• Demonstrable experience in writing engaging print and digital content e.g. case studies, summary reports, blogs, and stories of change, for technical audiences and/or other stakeholders.
• Proven track record of distilling complex information into engaging content that has been used in influencing decisions, and behaviour change.
• Experience in designing and implementing knowledge management strategies.
• Strong team player with an interest in co-creating engaging content. Photography skills desired but not a must.
• Must be a self-starter with proven analytical, and problem-solving skills and the ability to work with minimum supervision.
• Must have an experience managing teams, is teachable, and understands how to get the most out of a dedicated team.

Qualifications

Key duties & responsibilities for the new staff.

• Conducting visits to assess and report on Livestock performance for clients and regions financed by the bank for production.
• Advise the bank on potential areas and timings for Financing Livestock farmers and traders based on forecasted weather and rainfall patterns.
• Advise the bank on Emerging trends and opportunities  in livestock production systems.
• Monitor Livestock performance and trigger compensation by underwriters.
• Liaison with key stakeholders in the industry.
• Any other assignment as directed by the team leader.

Desired academic & professional qualifications.

• Bachelor’s Degree with a major In livestock production ,nutrition or breeding.
• Minimum of 2 years practice as a Vet and registered by Kenya Veterinary Board.
• Strong proficiency in MS Office and general computer use,

Skills/ experience required.

• Self-motivated
• Strong interpersonal skills
• Desire to succeed
• Demonstrated ability to analyse and solve problems
• Demonstrated ability to work with minimum supervision.
• Commitment to working with Agriculture based segment of the population.
• Ability to conduct thorough analysis of livestock status/performance, offer relevant advisory service  and develop a farm status / performance report.