Dalberg Careers

About You

• We are seeking to hire a Project Officer-Change Management to join the Dalberg team for the Nairobi County Performance Management (NCPM) project. You are a development leader, and you thrive on tackling complex issues. Play a key role in driving strategic initiatives aimed at optimizing organizational processes, improving efficiency, and fostering a culture of continuous improvement to enhance the delivery of health services in Nairobi County. This position requires a deep understanding of organizational dynamics, change management principles, and the ability to implement systems changes that enhance overall effectiveness. You enjoy evolving in high-performing environments and driving the delivery of innovative and results-oriented solutions. You are independent and self-motivated and work well with others. You excel in solving problems using clear strategic and creative thinking, and you want to put your skills to work – transforming healthcare systems to ensure that everyone has access to essential quality health services when and where they need them, and without financial hardship. You are a committed self-starter with experience as a ‘top performer’ in your past roles, a passion for healthcare reforms, and an entrepreneurial spirit.

Key Responsibilities

Change Management:

•  Lead and facilitate Health Systems strengthening initiatives at county and primary care facilities to improve performance and ensure the successful adoption of new processes, systems, and methodologies.
• Collaborate with cross-functional teams to identify and roll out accountability and performance improvement initiatives; providing guidance and support to stakeholders at all levels.

Organizational Effectiveness:

• Conduct organizational assessments to identify areas for improvement and opportunities for enhanced efficiency.
• Design and implement strategies to optimize organizational structure, workflow, and resource allocation.

Systems Analysis and Implementation:

• Evaluate existing systems and processes to identify inefficiencies and propose solutions for improvement.
• Collaborate with IT and other relevant departments to implement new systems and technologies that align with organizational goals.

Data Analysis:

• Utilize data-driven insights to inform decision-making and measure the impact of organizational changes.
• Develop and maintain key performance indicators (KPIs) to track and report on the effectiveness of implemented changes.

Training and Development:

• Develop and deliver training programs to ensure Nairobi County Health staff are equipped with the necessary skills to adapt to changes.
• Provide ongoing support and resources to promote continuous learning and development within the organization.
• Support the county in developing coaching initiatives to enhance the delivery of health services

 Stakeholder Engagement

•  Developing and creating initiatives with various stakeholders aimed at improving the effectiveness and efficiency of health care delivery, and ensuring an enhanced experience for both care providers and patients
• Assist in organizing and facilitating meetings, workshops, and stakeholder consultations.
• Cultivate positive relationships with project partners, including government authorities, healthcare facilities, and community stakeholders.

Adaptability and Problem-Solving:

•  Tackle project challenges with flexibility and innovative problem solving.
• Ensure project activities remain aligned with the evolving needs and priorities of Nairobi County.

Monitoring, Evaluation, and Learning (MEL):

• Play a pivotal role in the development and implementation of MEL frameworks to assess the impact of programs and projects.
• Collect, analyze, and report on MEL data to guide project decision-making.
• Design and conduct evaluations, surveys, and assessments to measure and report on program effectiveness
• Regularly assess project activities, track progress, and identify areas for improvement.

Project Management

• Apply strong project management skills to oversee and coordinate multiple projects simultaneously, ensuring effective implementation of strategic initiatives.
• Develop comprehensive project plans outlining scope, objectives, timelines, resources, and budget.
• Monitor and manage risks throughout the project cycle

Qualifications

• A minimum of a bachelor’s degree in a relevant field, along with at least five years of experience in change management, organizational development, or a related field.
• Proven track record of successfully leading and implementing organizational change initiatives.
• Strong project management skills with the ability to manage multiple projects simultaneously.
• Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Analytical mindset with proficiency in data analysis and interpretation.
• Knowledge of relevant tools and technologies related to organizational effectiveness and systems change.
• Demonstrated expertise in project coordination and stakeholder management, particularly within the government sector.
• Profound understanding of Monitoring, Evaluation, and Learning (MEL) principles and a track record in developing and implementing MEL frameworks.
• The ability to work both independently and collaboratively within a team.
• Strong project management skills with the ability to manage multiple projects simultaneously.
• Familiarity with working alongside various donors.
• Familiarity with healthcare systems and public service delivery in Nairobi County is a plus.

About the Nairobi County Performance Management Project

Dalberg Implement in collaboration with the Bill and Melinda Gates Foundation and Nairobi County, aims to implement the Nairobi County Performance Management (NCPM) project. The project aims to support Nairobi County to improve its delivery of health services through stronger performance and accountability across its entire continuum of care. Through data-driven decision-making, better and targeted supportive supervision, mentoring, coaching, and oversight, we aim to achieve better facility performance in the delivery of health care and enhanced patient/client experience.

This 2.5-year program is seen as a key intervention towards achieving the broader County health objectives of ensuring that all residents have access to high-quality health services that are delivered consistently, without creating undue financial hardship, and that deliver both patient/provider satisfaction as well as improved outcomes for key health conditions.

About You

We are seeking to hire a Project Officer-Change Management to join the Dalberg team for the Nairobi County Performance Management (NCPM) project. You are a development leader, and you thrive on tackling complex issues. Play a key role in driving strategic initiatives aimed at optimizing organizational processes, improving efficiency, and fostering a culture of continuous improvement to enhance the delivery of health services in Nairobi County. This position requires a deep understanding of organizational dynamics, change management principles, and the ability to implement systems changes that enhance overall effectiveness. You enjoy evolving in high-performing environments and driving the delivery of innovative and results-oriented solutions. You are independent and self-motivated and work well with others. You excel in solving problems using clear strategic and creative thinking, and you want to put your skills to work – transforming healthcare systems to ensure that everyone has access to essential quality health services when and where they need them, and without financial hardship. You are a committed self-starter with experience as a ‘top performer’ in your past roles, a passion for healthcare reforms, and an entrepreneurial spirit.

Key Responsibilities

Change Management:

•  Lead and facilitate Health Systems strengthening initiatives at county and primary care facilities to improve performance and ensure the successful adoption of new processes, systems, and methodologies.
• Collaborate with cross-functional teams to identify and roll out accountability and performance improvement initiatives; providing guidance and support to stakeholders at all levels.

Organizational Effectiveness:

• Conduct organizational assessments to identify areas for improvement and opportunities for enhanced efficiency.
• Design and implement strategies to optimize organizational structure, workflow, and resource allocation.

Systems Analysis and Implementation:

• Evaluate existing systems and processes to identify inefficiencies and propose solutions for improvement.
• Collaborate with IT and other relevant departments to implement new systems and technologies that align with organizational goals.

Data Analysis:

• Utilize data-driven insights to inform decision-making and measure the impact of organizational changes.
• Develop and maintain key performance indicators (KPIs) to track and report on the effectiveness of implemented changes.

Training and Development:

• Develop and deliver training programs to ensure Nairobi County Health staff are equipped with the necessary skills to adapt to changes.
• Provide ongoing support and resources to promote continuous learning and development within the organization.
• Support the county in developing coaching initiatives to enhance the delivery of health services

 Stakeholder Engagement

•  Developing and creating initiatives with various stakeholders aimed at improving the effectiveness and efficiency of health care delivery, and ensuring an enhanced experience for both care providers and patients
• Assist in organizing and facilitating meetings, workshops, and stakeholder consultations.
• Cultivate positive relationships with project partners, including government authorities, healthcare facilities, and community stakeholders.

Adaptability and Problem-Solving:

•  Tackle project challenges with flexibility and innovative problem solving.
• Ensure project activities remain aligned with the evolving needs and priorities of Nairobi County.

Monitoring, Evaluation, and Learning (MEL):

• Play a pivotal role in the development and implementation of MEL frameworks to assess the impact of programs and projects.
• Collect, analyze, and report on MEL data to guide project decision-making.
• Design and conduct evaluations, surveys, and assessments to measure and report on program effectiveness
• Regularly assess project activities, track progress, and identify areas for improvement.

Project Management

• Apply strong project management skills to oversee and coordinate multiple projects simultaneously, ensuring effective implementation of strategic initiatives.
• Develop comprehensive project plans outlining scope, objectives, timelines, resources, and budget.
• Monitor and manage risks throughout the project cycle

Qualifications

• A minimum of a bachelor’s degree in a relevant field, along with at least five years of experience in change management, organizational development, or a related field.
• Proven track record of successfully leading and implementing organizational change initiatives.
• Strong project management skills with the ability to manage multiple projects simultaneously.
• Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Analytical mindset with proficiency in data analysis and interpretation.
• Knowledge of relevant tools and technologies related to organizational effectiveness and systems change.
• Demonstrated expertise in project coordination and stakeholder management, particularly within the government sector.
• Profound understanding of Monitoring, Evaluation, and Learning (MEL) principles and a track record in developing and implementing MEL frameworks.
• The ability to work both independently and collaboratively within a team.
• Strong project management skills with the ability to manage multiple projects simultaneously.
• Familiarity with working alongside various donors.
• Familiarity with healthcare systems and public service delivery in Nairobi County is a plus.

ABOUT YOU

You are a seasoned finance professional who can provide leadership for Dalberg Advisors’ journey to scale in a critical period of business growth. We are looking for an adaptive leader who can work with peers across our regional finance teams and to join the global management team, made up of our Partners and senior operations leadership. The ideal candidate will demonstrate the following profile:

• Experienced finance leader. You have significant experience in financial operations (15+ years preferred), including at least 3 years in a senior leadership role. You hold an advanced degree in Accounting, Finance, Business or a related field as well as a professional accounting designation (CPA or equivalent). Strong preference for experience in a professional services firm and/or complex global company. Experience leading small to medium firms through their scale trajectory and understanding of the management consulting business model are strongly preferred.
• Strategic functional leader with strong technical finance expertise. You inspire peers and build and coach finance teams toward a vision that draws on your deep knowledge, networks, and experience in finance. You have stewarded efficient and effective finance functions and can deploy best practices, such as on financial planning and analysis, treasury, tax, audits and compliance, financial regulations, risk, insurance, and foreign exchange. You are tech-savvy and have significant understanding of ERP systems.
• Creative, growth-oriented problem-solver. You are willing to be hands-on when needed but also able to see the bigger picture and assess trade-offs while tackling challenges and managing change.
• Global markets exposure. You have experience working in global financial and operational contexts in emerging markets such as Sub-Saharan Africa and South Asia and understand the financial and economic complexities of operating in a truly global environment.
• Collaborative partner. You work seamlessly and build trusted relationships at all levels and across structures, working with others to influence decision-making and achieve impact. You have demonstrated success managing high-energy, multicultural teams operating in a variety of country settings and people-centric corporate cultures. You enjoy coaching teams, engaging with peers to share best practices and challenges, and sharing and receiving feedback. You are humble and a good listener.

Open to candidates of any nationality. Fluency in English is required. Conversational ability in French, Spanish or other global languages is a plus given Dalberg’s global footprint, but not required.

WHAT YOU Will Drive

The Finance Director will serve as a member of Dalberg’s operations leadership team, and will report to Dalberg’s Chief Operating Officer. The Finance Director will oversee the end-to-end financial function for the Global Shared Services (GSS) finance team, including managing a global team of 10+ finance professionals with two direct reports. This role will also play a crucial part in shepherding Dalberg’s financial reporting and ensuring its financial processes and systems are suitable to support a dynamic global business on its growth journey, collaborating as a peer to four regional finance leads across the globe (including regional Finance Directors and regional CFOs, who report to their respective Regional Directors). This will involve helping us build a robust set of finance capabilities in financial planning and analysis, risk management, treasury, process and systems optimization and other key functions in step with our evolving firm strategy.

Responsibilities:

Work collaboratively with other members of GSS and regional finance leadership peers to drive decisions and progress on strategic initiatives for our Finance function that help achieve our business objectives. Design and/or improve processes and systems for Dalberg’s finance function that are responsive to and help achieve these business objectives. For example:

• Collaborate with regional finance leads to define priority areas for global alignment and ownership by our GSS Finance team, and identify central and/or regional capacity constraints to deliver on these priorities. You will hold accountability for driving execution and outcomes on these areas, which may include global norms/policies, risk management, design and implementation of improvements to financial systems, and ensuring accountability across the Dalberg finance landscape, among others.
• Provide strategic financial reporting, analysis and forecasting, and appraisal of investment options on a consolidated basis to support leadership discussions.
• Shepherd/support global projects such as optimization of corporate structure, implement transfer pricing policies and documentation, and optimization of revenue and cash life cycles.
• Analyze finance operations to understand areas of inefficiency, and lead initiatives to enhance financial shared services and standardization wherever it makes business sense.
• Lead efforts to optimize working capital and cashflows across the business, including recommending improvements in inter-office and cross-country funding flows.
• Serve as part of a center of knowledge on industry trends and financial regulations, driving best practice and ensuring compliance and financial risk management.

Work with regional finance leads to build, coordinate and oversee Dalberg’s global financial planning and analysis function to ensure consistency of reporting and to drive leadership decision making based on timely and accurate financial data:

• Propose and implement global standards and governance mechanisms for accounting, financial operations, tax, insurance, and reporting across the business.
• Guide key global financial activities, including annual budget and forecasting processes.
• Deploy data and adaptive systems and reporting to drive decision-making and provide an ongoing view of business needs.

Assess and propose solutions to reduce Dalberg’s financial risk exposure by developing and maintaining systems of internal controls and financial compliance including:

• Evaluate Dalberg Advisors’ business risk framework, providing suggested improvements based on best practices to mitigate risk exposure.
• Reengineer, implement, and monitor financial control systems and policies, and ensure compliance with financial governance principles and structures in line with finance best practice (IFRS, GAAP etc.)
• Support the planning and management of audit activities.

Lead and motivate Dalberg’s GSS Finance team while playing the role of thought partner to regional finance leaders.

For example:

• Provide leadership and guidance to global and regional finance and accounting teams by coaching, providing problem-solving support, guiding best practice implementation, and driving process improvements when necessary.
• Coach, mentor, and champion the GSS Finance team to develop a leadership bench capable of jointly addressing the challenges of a highly dynamic organization.
• Work closely with regional finance leads to create and reinforce a strong culture and enhance the effectiveness of collaboration across the broader finance team.

ABOUT YOU

This role sits at the heart of who we are. Dalberg Advisors is focused on bringing the best talent to the most challenging problems facing our planet and its people. Our People Director is critical to ensuring we attract talented and motivated individuals, develop their potential with inclusive and leading-edge support, and advance their careers so they are ready to lead on complex challenges.

This role requires a thoughtful leader who can drive our People function to optimize for the social impact an individual creates. You will join the Dalberg Advisors global management team, made up of our Partners and senior operations leadership, helping us to shape our talent experience across the globe.

To succeed in this role, you need to be:

• Deeply passionate about helping individuals and teams grow and perform at their best.
• A ‘builder’ who is willing to both co-create strategy as well as ‘roll up one’s sleeves’ in driving improvements, such as in how to conduct impartial recruiting, deliver training, run performance management, provide coaching, and build firm culture.
• Experienced in managing teams of HR professionals and working collaboratively with teams across the globe to develop and drive a shared People agenda.
• Excited about our firm’s mission and helping translate that into a values-based and impact-driven People strategy.
• A champion of diversity in all its forms, ensuring how we hire, train, evaluate, and coach is helping maximizing the potential of all our colleagues.
• Able to work across cultures and excited to build personal connections with colleagues.
• We expect this role may suit a wide range of profiles, from fast-growing People leaders keen to work in a mission-driven firm that matches their desire for innovation, to very senior executives looking to apply decades of wisdom on talent management to a growing social impact firm.

While we welcome a diverse pool of candidates, we expect candidates to:

• Have significant experience in HR talent operations (15+ years preferred), including at least 3 years in a senior leadership role.
• Have significant experience in professional services or other industries where high-skilled talent is the main product (strong preference).
• Have demonstrated experience working across cultures. Experience in emerging markets like Sub- Saharan Africa and South Asia, and/or social impact sectors strongly preferred, including managing HR operations in a unified manner that respects differences in working environments and local employment laws.
• Show deep experience in driving innovations within a people function and use of technology to enhance the employee experience.
• Demonstrate a strong track record of building trusted relationships across levels of an organization, building buy-in for change with humility, collaboration, and flexibility.
• Open to candidates of any nationality. Fluency in English is required. Conversational ability in French, Spanish or other global languages is a plus given Dalberg’s global footprint, but not required.

WHAT YOU WILL DRIVE

Our People Director will serve as a member of Dalberg Advisors’ global management team, helping create and drive a common vision for the talent experience across the globe. Reporting to Dalberg’s Chief Operating Officer, the People Director will oversee talent and HR functions led by our Global Shared Services (GSS) team and manage a team of ~10 talent professionals in our GSS team, including three direct reports. You will play a crucial role in shepherding Dalberg’s transformation in a critical period of business growth, and ensuring its talent base and value propositions to staff keep pace with changing needs and opportunities. This will include collaborating as a peer to four regional people leads across the globe, who report to their respective Regional Directors.

Responsibilities:

You will be a thought partner to the Dalberg Advisors leadership, including the COO and Global Managing Partner, peers in regional operations leadership, and our People and Values Committee, providing inputs on global firm-wide strategy, translating it into strategies for people management, driving accountability, managing risks that arise, and driving ongoing opportunities for improvement. This will include:

• Collaborating with regional people lead peers to define priority areas for global alignment and ownership by our GSS team, and identify central and/or regional capacity constraints to deliver these priorities. You will hold accountability for outcomes in these areas, which may include those involving global norms/policies, risk management, reporting, brand implications, among others.
• Acting as a central connector to share learnings, industry trends, and best practices globally, reinforcing a shared ownership mindset across GSS and regional people teams.

You will also oversee and hold accountability for our Global Shared Services People function, to ensure a globally cohesive and locally-relevant employee and Partner experience aligned with business objectives:

• Defining and helping us execute on best in class recruiting and onboarding approaches and work with our regional teams to make these locally relevant and compelling.
• Helping us build a stronger global alumni network. A key plank of our mission is to build future development leaders. Supporting our alumni is a key lever for achieving that mission.
• Supporting Dalberg to build an even more progressive, tech-forward global performance management and training approach. This includes managing two annual review cycles with regions to ensure accurate assessment and recognition for staff performance, organizing global cohort professional growth programs (~10/year) and tailored training resources.
• Driving ongoing improvements to firm-wide HR data and data systems to meet the evolving needs of our global firm and enable data-informed decision-making, including vendor management and negotiations, and pushing systems redesign.
• Strategically aligning and updating global HR policies and approaches to ensure our talent management approaches fit with our ambitions and values. As a talent leader, this will also include engaging in escalation if policies are violated. You will help us build transparent and compliant talent management across the firm, in coordination with regional needs (risk frameworks, compensation policies, and benchmarks etc).
• Championing a cohesive, inclusive, and inspiring employee experience that supports our values, retention, and culture in coordination with governance priorities led by our People and Values Committee, including applying a DEI lens across all aspects of our People function, implementing bi- annual staff pulse surveys, supporting regional alignment to Dalberg’s global Vision and Values, and advising on staff wellbeing efforts.
• Supporting Partner and executive-specific matters, including lateral hires, Partner reviews, Partner career development and training, elections, succession/ transition/ transfer planning, etc.
• Managing, coaching, and advocating for the GSS People team to develop a leadership bench capable of jointly addressing the challenges of a highly dynamic organization, while working as one global team alongside regions.

ABOUT YOU

You are a seasoned operations executive who can provide leadership for Dalberg Advisors’ journey to scale in a critical period of business growth. The ideal candidate will demonstrate the following profile:

• Experienced executive, with 15+ years of work experience and a significant track record in a C- Suite, director or equivalent senior leadership role (3+ years). Preference for experience in a complex global and growing firm/business unit of similar size and complexity to Dalberg.
• Deep understanding of professional services (especially strategy consulting) where highly skilled people are the main product, including business models and business development processes
• Demonstrated depth of cross-functional operations experience and ability to advise on best practices, including in finance, talent development, technology and shared IT services, knowledge management, external communications, risk management, and business development support.
• Experience across multiple regions, including emerging markets like Sub-Saharan Africa and India.
• Interest in working in an entrepreneurial organization, and track record of being a “hands-on” self- starter when necessary to drive key priorities.
• Creative, growth-oriented problem-solver, who can not only direct and ‘get hands dirty’ in day-to- day operational execution, but also co-create and drive a strategic vision for the future. Experience in change management, transformation, organizational design and structuring, and capacity building on a journey toward scale strongly preferred. Has a keen understanding of the opportunities and challenges for a small and growing multinational firm.
• Demonstrated success managing and coaching a high-energy multicultural team spread globally, including in training, mentoring, listening and taking onboard feedback, and a passion for supporting a team to achieve the skills and independence to execute their roles effectively.
• Experience working in a collaborative and people-centric environment, and able to build trust and buy-in in a diverse global management team. Able to build coalitions, listen and adapt with flexibility, manage stakeholders, surface tradeoffs and opportunities using qualitative and quantitative intelligence, and drive efficient decision-making.
• A values-driven leader, with a high bar for quality and dedicated to getting things done in an honest, efficient, and amenable manner.

Open to candidates of any nationality; role may be based out of any of our global offices. Fluency in English is required. Conversational ability in French, Spanish, or other global languages is a plus given Dalberg’s global footprint, but not required.

WHAT YOU WILL DRIVE

Dalberg Advisors is seeking a Chief Operating Officer (COO). The COO will play a crucial role as part of Dalberg’s global leadership team and will report to the Dalberg Advisors Global Managing Partner. The COO’s direct reports will include the ~5 functional leads of Dalberg’s Global Shared Services (GSS) team (who jointly oversee ~25 staff), including finance, people, knowledge management, communications, and technology. As per Dalberg Advisors’ region-based structure, regional operations leadership (e.g. regional COOs and operations directors) report to their respective Regional Directors; however, the COO will also hold accountability for select areas of central leadership across Dalberg Advisors globally, and on these areas regional leadership will be accountable to the COO.

The COO will ensure Dalberg Advisors’ operating processes, governance and/or decision processes, and risk processes are smooth and future-proof, and support the firm’s overall growth and performance. As Dalberg is a fast-growing enterprise, the COO would co-create and facilitate continuous improvement/re- design of our operational structure and strategy.

The role of the COO will continuously evolve as Dalberg’s operational functions shift in scope and structure, and as the governing bod(ies) of Dalberg refresh strategic and organizational priorities over time. Future focus areas for the COO could potentially (but will not necessarily either include or be limited to): leading the strengthening of Dalberg’s client service talent base, expertise areas, and service line areas, integrated action around Dalberg’s global commitments for climate action and DEI, and/or possible future exploration of merger or acquisition opportunities, among other possible areas.

Key responsibilities include:

• Lead, facilitate discussions, and serve as a thought partner and bridge within and across leadership teams including but not limited to matters related to operational strategy and structure. Serve as chair of global forums for dialogue, learning, problem solving, and holistic planning across pillars of operations, and contribute perspective on broader firm strategy regarding impact and client service.
• Co-create and deliver on the strategy and re-design of Dalberg’s organizational and operational vision, structure, systems, and processes in support of efficiency in our business model. To include helping to set the strategy as well as shepherding implementation.
• Provide leadership to steward Dalberg Advisors’ operations globally with high stability in coordination with regional leadership, from finance, talent and IT, to technology, knowledge management, legal/risk mgmt., and communications and marketing.
• Hold accountability for end-to end-quality assurance in execution of the firm’s day-to-day Global Shared Services (GSS)-led operating functions, and oversee alignment with central priorities by relevant regional leads, both internal (e.g. Dalberg statutes and cooperation agreements), and external (e.g. statutory and tax). Collaborate with regional leadership to define these priority areas for central alignment and ownership, which may include areas involving global norms/policies, economies of scale, data and reporting, brand implications, and/or shared risks and inefficiencies.
• Ensure smooth processes related to budgeting, and developing and reporting on operations key performance indicators (KPIs), in close consultation with GSS and regional operations leads, especially the finance leads.
• Advise on optimal capacity in operations functions to serve firm-wide requirements and cultivate a “one operations team” culture, proactively identifying and working to close gaps in capacity based on a consultatively defined vision/plan for the future structure of the operations team. This will include advising on both global and regional operations capacity.
• Serve as an empowering leader, role model, and mentor for a team of dedicated and loyal operations employees globally and locally, who take pride delivering on-time high-quality products. Translate the firm vision and strategies to teams, delegate responsibility, and lead from behind to empower their delivery and professional growth through strong counsel and mentorship.

Responsibilities may also include an initial focus on finance alongside an incoming Finance Director. This may include is not limited to the following:

• Serving as a strategic partner and chair of financial governance discussions with leadership teams to understand and anticipate overall business performance and to craft strategies for optimizing working capital and investments accordingly.
• Co-create financial strategies and plans and oversee planning, implementation, management, and controlling of all global financial-related activities. Specifically, responsible for the accounting, budgeting, forecasting, reporting, controls, financial risk monitoring, and compliance for Dalberg Advisors’ GSS finance function and global agreement (DGDA Association).
• Oversee and report on financial governance, controls, and compliance with applicable external laws and regulatory legislation in jurisdictions in which DA does business.
• Oversee and report on compliance with internal policy including but not limited to financial and cash management policies/order of payments, statutes, cooperation agreements, and contracts.
• Provide recommendations and support to enhance global financial performance, data systems, processes, reporting, policies, and controls. This will include facilitating changes to corporate structure as required.
• Provide support on international and cross-border tax, audit and compliance issues.
• Ensure accurate, timely, balanced and clear consolidated financial reporting (including financial position, performance, outlook and cash flows) and other relevant KPIs.

ABOUT YOU

MINIMUM QUALIFICATIONS AND EXPERIENCE REQUIREMENTS:

• Bachelor’s degree in data science or related field with 5 years of experience or equivalent master’s degree in the same field with at least 2 years of experience.
• At least 2 years of professional experience with machine learning, neural networks / deep learning and statistics is a requirement, as is experience handling large databases for modelling and data analysis.
• Advanced R programming skills: programming expertise in other languages (Python) and cloud- based computational environments such as Google Earth Engine are an asset.
• Familiarity with data visualization methods and interactive dashboards (e.g., R shiny apps) is highly desirable.
• Demonstrated expertise with spatial data and spatial modelling; experience with remote sensing, geostatistics, and/or spatial econometrics are an asset.
• Demonstrated expertise in machine learning prediction methods, as well as other branches of applied statistics, are essential; knowledge of econometrics is a strong asset.
• Ability to integrate data from multiple sources (e.g., open data, crowd-sourcing, and remote sensing).
• Prior experience with collection, assembly, processing and visualization of large datasets to describe population demography and socio-economic factors.
• In-depth knowledge about GIS data formats like shapefiles, and geospatial exchange data formats such as GeoJSON, KML e.t.c.

SKILLS AND KEY COMPETENCIES:

• Training in data science, geographic information science, computer programming, statistics or other relevant methods in the context of interpolating, extrapolating, disaggregation and prediction of data.
• Strong oral and written communication skills to provide clarity to staff, stakeholders, and contractors – all of whom may have very low to very high ranges of technical expertise.
• Unquestionable integrity, open inclusivity, culturally aware and respectful.
• You must also be able to demonstrate a genuine interest in and commitment to the field

WHAT YOU WILL DO

Reporting to the Location Analytics Director and Senior Location Analytics Executive, you will be tasked with the successful implementation of the deliverables undersigned to the project.

Key Responsibilities:

• Assessing the current methodology and project the national census variables updating it to the current date and extrapolate to the future.
• Disaggregate the census information to the smallest possible administrative unit/grid.
• Assessing the livelihood impact of electricity and predicting poverty using satellite imagery and household surveys].
• Acquisition, processing, modelling, quality control, integration, and management of spatial and tabular data, coordinating data delivery.
• Maintain scientific credibility through applied research, peer reviewed publications, and collaboration with diverse research partners/users.
• Automate and document analytical routines and contribute to capacity development of Location Analytics as needed.
• Ensuring that risks management are considered in the delivery of the assigned duties and responsibilities.
• Improve our data science pipelines.
• Stay up to date with the most recent literature on data science specifically in data interpolation, data extrapolation and predicting new data through modelling.
• Other tasks as assigned as relevant to expertise and ongoing or future projects.

ABOUT YOU

We expect you to be a high-level technical lead tasked with managing projects within the analytics team. The successful candidate will efficiently and effectively organize projects, coordinate and assign resources, track the logistics of projects, and deliver high-quality results for our clients.

Minimum Qualifications and Experience Requirments:

• Bachelor’s degree in Statistics, Mathematics, Actuarial Science, Computer Science or related field. Master’s degree in related field is desired.
• Minimum 6 years of relevant experience with at least 2 years in a supervisory role.
• Advanced knowledge of Microsoft Office Suite – advanced Excel, Word and PowerPoint skills.
• Expertise with at least one data analysis software such as IBM SPSS Statistics, R, Stata or SAS.
• Expertise with statistical methods that includes descriptive and inferential statistics.
• Advanced knowledge of data visualization tools such as Power BI, R Shiny Dashboard or Tableau.
• Communicating clearly via written and spoken English.

Skills and Key Competencies:

• Practical knowledge of descriptive and inferential statistics.
• Excellent written and oral communication and presentation skills.
• High accuracy and attention to detail factoring every piece that might alter the validity of data.
• Ability to provide gainful insights and pragmatic solutions to Dalberg Research clients with a bias towards action and resolving issues quickly.
• Ability to handle multiple tasks and meet tight deadlines.
• Excellent creative and innovative problem-solving skills.
• Natural ability to get along with people and establish strong and meaningful relationships with others.
• Be self-motivated and proactive in executing the assigned roles.
• Unquestionable integrity, confidentiality and respect.

WHAT YOU WILL DO

The Senior Data Analyst will be reporting to the Data Processing Manager and will supervise a team of data processing executives and junior data processing executives who perform high-level data management and analytical work, and complete high-priority projects across an array of domains and subject matter.

In addition, you will be an active member of the internal team, contributing to internal knowledge sharing, best practice development and team engagement. This is a great opportunity to use your existing data analysis and team leadership skills, while growing your capabilities within a rapidly expanding company.

KEY RESPONSIBILITIES:

• Responsible for the delivery of projects within the analytics team in liaison with the Data Processing Manager (DPM).
• Provide innovative analytical insights to Dalberg Research clients.
• Work closely with the DPM in ensuring constant compliance with standards and to effect change where merited within the data processing department.
• Break down project problems in a clear and concise manner to the junior staff for execution.
• Oversee the activities of the junior staff within the analytics team and ensures efficient execution of their duties.
• Identify, evaluate, and document potential data sources in support of project requirements.
• Advise clients and project teams on relevant statistical approaches such as descriptive statistics, hypothesis testing, diagnostic analysis as well as predictive modelling.
• Use statistical tools to interpret data sets, paying attention to trends and patterns that could be valuable for diagnostic and predictive analytics efforts.
• Ensure that data analysis processes are properly documented to improve transparency and for future references.
• Create data visualizations to effectively convey findings using Power BI, R Shiny Dashboard or Tableau.
• Document data analysis results in a clear and concise manner.
• Present data analysis findings to project teams or clients whenever requested.
• Develop and implement data processing quality control procedures that optimize efficiency and quality.
• Liaise with client service team during proposal writing to inform on data quality control procedures, data cleaning processes and data analysis.
• Work closely with the data processing manager to train junior data processing staff on statistical methods and generation of insights from data.
• Improve existing SOPs and standardize Data Processing operations that are not yet standardized.

ABOUT YOU

As a Research Executive, you will participate in projects from commission to completion, including research design, questionnaire development, qualitative and quantitative research. You will be part of an exciting team charged with the implementation, analysis and interpretation of qualitative and quantitative research studies and undertake desk research where necessary, ensuring that all findings and conclusions are clearly and accurately presented and fulfil the required project objectives.

In addition, you will be responsible for recruiting research participants, contributing to the design of research instruments, undertaking primary fieldwork and data analysis, and contributing to final research reports. You will report to the Primary Research Manager within the Primary Research Department.

Preferred Qualifications, Knowledge and Experience:

• A minimum of two (2) years working experience gained in a research role.
• Bachelor’s degree in Economics, Statistics, or a related field.
• Great knowledge of handling large data and data analysis fundamentals.
• Advanced knowledge of Statistical analysis software such as Microsoft Excel, SPSS, and STATA and/or qualitative research analysis tools such as NVivo.
• Data cleaning, data manipulation and data linkage.
• Knowledge and exposure to qualitative and quantitative market research methodologies.
• Working knowledge in undertaking face-to-face interviews and focus group discussions.
• Ability to manipulate, analyse, interpret and develop materials to support the communication of complex information in a client friendly fashion using written and visual presentations.
• Experience in designing online, telephone and street surveys plus discussion guides.
• Advanced computer skills, knowledge of Microsoft Office Suite, advanced excel skills.

Desired Competencies:

• Organizational and execution skills to effectively manage and prioritize work assignments under tight schedules.
• Good networking and influencing skills.
• Good numerical skills and an appreciation of statistical analysis techniques.
• Good communication skills, both verbal and written including report writing.
• Flexible with ability to plan own work activities and able to contribute to several projects simultaneously.
• Team orientation and high interpersonal skills.
• Logical and insightful thinking, demonstrating high attention to detail.
• Willingness to undertake continuous professional development.
• Ability to guide and train field teams.
• Unquestionable integrity, confidentiality and respect..

Key Responsibilities:

• Scoping research projects with clients, developing ideas of your own for external research projects, and delivering those projects.
• Take part in the planning of research projects, data analysis, interpretation and reporting the results, drawing conclusions and making recommendations where appropriate.
• Implement research protocols for field testing and field surveys.
• Develop tools for sampling and data analysis specifications.
• Create surveys and questionnaires and distribute them to the intended audience.
• Organise, set up and undertake fieldwork including telephone and in-person interviews.
• Undertake literature reviews as necessary to guide the approach and research methodology.
• Supervise the work of research support/ field staff (e.g. data capture staff), ensuring that the research data produced is accurate through regular quality control checks.
• Guide quantitative and qualitative data analysis providing descriptive and inferential statistical analysis, suggesting appropriate statistical tests to establish the significance of results and/or developing personas, customer/user journeys, story boards.
• Tabulate and/or chart data to aid interpretation and reporting making recommendations to clients about how resulting information could be used
• Contribute to the generation of new business through scanning for appropriate tendered opportunities and supporting the development of research proposals and quotes.
• Support initiatives that drive development of new technical capabilities and or process improvements.

ABOUT YOU

Reporting to the Primary Research Manager, you will be tasked with the successful delivery of research projects by undertaking research design, data collection and analysis and producing insightful, stimulating reports. You will take the lead in managing and delivering research projects, from scoping through to methodology and report writing, including managing, and developing client relationships.

In addition, you will be an active member of the team, contributing to internal knowledge sharing, best practice development and team engagement. This is a great opportunity to use your existing team engagement and technical skills, while growing your capabilities within a rapidly expanding company.

Minimum Qualifications and Experience requirements

• Bachelor’s degree in Economics, Statistics, Social Science or a related field with current membership/accreditation to at least one relevant national/international professional body.
• At least 7 years’ experience with at least 2 years at a supervisory level managing and leading the execution of large research projects.
• High level knowledge and exposure to quantitative and qualitative research methods and practices.
• Experienced and skilled in research methodologies, analysis, working with web analytics data and tools.
• Research design, such as devising interview and focus group topic guides, questionnaires, surveys, and evaluation frameworks.
• Able to determine, synthesize and develop research solution to deliver insights to client.
• Ability to drive documentation of processes to ensure utmost accountability to client expectations, highest level of integrity and upholding practice code of ethics throughout project execution.
• Knowledge of Microsoft Office Suite, advanced excel skills, project management tools and techniques.
• Expertise with Excel, PowerPoint, preferably SPSS/SAS and time-series analysis tool, NVivo.
• Hands on experience in managing end to end project.

Skills and Key Competencies

• Ability to provide gainful insights and pragmatic solutions to Dalberg Research clients with a bias towards action and resolving issues quickly.
• Good research, problem analysis and reporting skills.
• Team supervisory skills: the ability to inspire, direct and review the work of staff with strong technical skills and insights.
• High level of pro-activity, initiative, energy, enthusiasm, and professionalism.
• Well organized, detail oriented, able to prioritize and manage multiple tasks simultaneously and coordinating efforts of different project teams.
• Effective networker, persuasive with the ability to influence people positively.
• Strong oral and written communication skills to provide clarity to staff, stakeholders, and contractors – all of whom may have very low to very high ranges of technical expertise.
• Unquestionable integrity, open inclusivity, culturally aware and respectful.
• You must also be able to demonstrate a genuine interest in and commitment to the field.

WHAT YOU WILL DO

The Research Manager role covers a range of ad-hoc projects, typically involving quantitative and qualitative research, working with clients locally and internationally. With our focus on developing new and better research methods and sophisticated analysis techniques, this role offers the opportunity to gain experience of several novel and exciting approaches to conducting research and interpreting data.

• Take the lead on the day-to-day management of a range of client accounts and be the first point of contact for these accounts - ensuring that customer expectations are managed and fulfilled in a pro- active manner.
• Deliver a wide range of social research expertise; qualitative research such as focus group discussions, key informant interviews, ethnography and observational research; quantitative research such as longitudinal research, monitoring and evaluation as well as quasi methodology research.
• Work with the Primary Research Manager and Research Director in business development from new and existing clients and proactively identify new business opportunities both in terms of research services and policy markets. Lead proposal and concept development and regularly update the projects Quals to support competitive proposal development.
• Plan and manage resources effectively, including financial budgets.
• Design quantitative and qualitative research tools and methods as well as conduct primary qualitative research and source secondary research.
• Analyze, interpret, report and deliver qualitative and quantitative data. This includes producing insightful reports and other final outputs of projects (e.g. client presentations) to guide client decision-making process.
• Develop and maintain our positive relationships with clients, acting as the main point of contact for the assigned projects.
• Take an active part in / lead workshops and other collaborative sessions to analyze and model findings and develop conclusions.
• Coordinate and organize teams and tasks, ensure project remains on task; and provide regular follow-up to on tasks to ensure that all project deadlines are met.
• Contribute to the development and profile of our research expertise with clients, partners and key influencers.
• Lead a team of junior researchers through supporting them in managing projects and training on research methodologies.
• Keep up to date with new technologies and encourage the professional growth and development of staff in emerging areas of research where DR operates.