DT One Careers

About the role

Reporting directly to the CTO, this role will be based in Nairobi, Kenya.  You will be an expert in quality assurance and be instrumental in the creation and oversight of our QA and automation team.

Your focus will also be to lead the strategy and implementation of our integration and user acceptance testing and automation. In addition, you will facilitate releasing quality software with high confidence in the adherence to business requirements. You will collaborate closely with solution architects, engineering leads, project managers, infrastructure leads, and other partners to launch new features/applications and drive enhancements to existing products.

Personality of a Ezra Senior Manager

You will be:

• Passionate about deploying innovative customer centric products that exceed customer expectation in terms of quality and delivery
• Proud of your work but always believing the best is yet to come
• Able to take criticism positively and to learn from mistakes
• Able to self critique and analyse and be motivated to constantly improve and develop both professionally and personally
• High attention to detail
• See process, procedure and documentation as tools to support excellence
• Customer focused and understands the business we are operating in.
• Shows leadership and enthuses others to achieve their potential and create a positive atmosphere.
• Passionate about growing talent and motivating others to produce their best work.

Responsibilities | What you’ll do

• Build and lead a high-performing team of QA engineers working in an Ae development process with continuous integration/continuous deployment (CI/CD) model
• Plan and manage QA resources, effort distribution, and progress tracking
• Define and drive project, product and market test strategies, test planning and design, tooling, execution, and reporting.
• Develop and enforce a standard process for testing all software releases that include automation into the software build, test, and release process
• Establish a data-driven approach to ensure software quality can be tracked, together with the ability to communicate metrics that provide clarity on product performance.
• Establish a robust and consistent process of reporting and tracking issues through a formal bug tracking system and work with the engineering teams to help isolate, debug, and resolve issues.
• Track industry trends related to software testing tools and methodologies to drive continuous improvement to the development and deployment of test technologies, automation framework, test tools, or methods

Requirements | What we are looking for

Essential Experience

• 5+ years of experience in leading quality assurance testing teams, including manual and automated testing
• Experience in designing and creating automated QA tests and infrastructure in a CI/CD environment.
• Ability to balance project work at the ‘start up’ stage while also driving longer-term QA strategy in support of a scaling business
• Excellent written and verbal communication skills
• B.S. or M.S. in Computer Science/Engineering or Electronics Engineering or equivalent experience.

Desired experience

• Solid experience with languages/frameworks/tools (Java, Clojure, Python, Puppet, Ansible)
• Experience in management of containerised and orchestration solutions such as Kubernates/Docker.
• Experience in Linux OS variants such as Debian and SQL (PostGresDB).
• Experience in testing server based applications with complex integrations into Mobile Networks, Banking Systems and other third part applications relating to credit scoring and loan book management to identify software defects and end-to-end issues.
• Knowledge of Data Security, Secure Coding, Encryption, Multi-tenancy, Scalability, and High Availability
• Solid understanding of payment industry and multi-channel commerce space
• Technical hands on skills, ideally in multiple technology stacks for web development, APIs on diverse platforms (cloud, on prem)
• Analyzing network console data using tools such as Wireshark.
• Load/stress testing and tools such as Jmeter
• Database performance optimisation tools such as PGCluu.
• Knowledge of CI/CD tools such as Jenkins
• At least one SCM tool (Git, Bitbucket, etc)

Responsibilities | What you’ll do

• Own, manage, drive and innovate the cloud admin and related products
• Work with development teams, product managers to plan & prioritize, architecture, build, advance, and scale software solutions
• Participate in strategic technical decisions related to technology, definition, and implementation of digital products
• Deliver high quality, testable, secure, readable, and documented software with a focus on the customer
• Develop system architecture, requirements specifications, modularize features, etc
• Advocate, advise and develop best industry standards such as CI/CD, Agile, responsive design, containerization, TDD, peer reviews, etc
• Troubleshoot, debug and upgrade software
• Mentor junior developers
• Write documentation and provide technical training

Requirements | What we are looking for

Essential Experience

• 5+ years of working experience handling multidisciplinary complex systems
• Solid experience in backend technologies such as Java, Clojure, Python, Javascript, or other scripting languages
• Experience with creating aesthetic user experience and interfaces
• Working experience in an Agile environment
• Experience with containerization and orchestration technologies: Docker & Kubernetes is a plus
• Excellent communication and teamwork skills
• Strong organizational and analytical mind
• Solid understanding of CI/CD and code versioning tools

Desired experience

• Experience with frontend technologies such as Angular, React, Vue, etc
• Being familiar with the Linux environment as a user and developer (Debian is a plus)
• Solid experience and understanding in No/SQL databases
• Great attention to detail
• Willingness to learn new technologies
• Team management and mentorship skills are a plus

You Will Be

• Passionate about cyber safety and protection from active or potential threats
• Proud of your work but always believing the best is yet to come
• Able to take criticism positively and to learn from mistakes
• Able to self-critique and analyze and be motivated to constantly improve and develop both professionally and personally
• High attention to detail
• See process, procedure, and documentation as tools to support excellence
• Customer-focused and understands the business we are operating in.
• Shows leadership and enthuses others to achieve their potential and creates a positive atmosphere.

Key Roles and Responsibilities

• Monitor and respond quickly and effectively to requests received through the IT helpdesk, monitoring, determining, and troubleshooting web, email, and other Internet applications problems
• Design and implement IT security systems to protect the organization's computer networks from cyber attacks
• Install and upgrade security systems and measures to enable security within company
• Assist to develop organization-wide best practices for IT security
• Support audit plans and the audit process as facilitated by our contracted third-party partners (external auditors).
• Monitor computer networks for security issues, install security software and document all security issues or breaches
• Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority
• Walk team members through troubleshooting and problem-solving processes.
• Modify configurations, utilities, software default settings, etc. for the local workstation
• Utilize and maintain the helpdesk tracking software JIRA
• Document internal procedures
• Assist in onboarding users and maintenance by providing each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment
• Relocate IT equipment and/or move workstations and maintain the peripherals, such as printers, that are connected to the network.
• Identify areas of operation that need upgraded equipment such as Computer, Drop Cables (UTP), fiber optic cables, Hub, Switch, etc.
• Install the software, configure and repair IT systems and workstations.
• Train users in the use of equipment, hardware, or software, including printing, installation, word processing, and email.
• Gather feedback from end-users to continue to improve systems
• Analyze IT requirements and provide objective advice on the use of IT security requirements
• Maintain inventory of all equipment, software, and software licenses
• Properly escalate unresolved queries to the next level of support and follow up with users, provide feedback, and see problems through to resolution.
• Produce reports on help desk activity as appropriate to support Service Level Agreements (SLAs)
• Support annual IT audit in line with the requirements specified within the ISO 27001:2013 standards

Qualifications

• Degree in computer science, programming, or a related field, or;
• At least 2 years of experience configuring, deploying, and supporting client systems in a highly managed environment.
• Have experience with Windows, Mac, and Linux OS support,
• Experience with Windows Server 2012, Active Directory, Office 365, Symantec Endpoint Protection, and basic networking (DCHP, vLANs, and Wireless Network Configuration).
• Experience with virtual desktop delivery platforms, such as VMWare View, as well as Linux-based research applications beneficial but not required.
• A strong background in hardware and software troubleshooting
• Experience in process automation (Ansible)
• Working knowledge of automated monitoring tools (PRTG, SolarWinds & Zabbix)
• Experience with configuring and management of Security Incident and Event Management tools such as Alien Vault, OSSEC, or Snort IDS.
• Knowledge of security testing and vulnerability assessment tools.

Key Skills & Abilities

• Excellent analyzing and critical thinking
• Must have superb troubleshooting skills
• Able to prioritize effectively and meet strict deadlines
• Ability to work with a wide variety of customers and colleagues, delivering exemplary technical support.
• Ability to work independently and as part of team
• Maintains confidentiality of sensitive materials.
• Strong customer service orientation and excellent interpersonal, verbal, and written communication skills.
• Ability to present technical materials clearly to both technical and non-technical audiences.
• Ability to explore and learn new technologies.
• Exhibit strong end-to-end troubleshooting skills for the system, network, or application
• Positive “can do attitude” with a high energy level required

You Will Be

• Passionate about DevOps, Automation and Infrastructure as Code
• Proud of your work but always believing the best is yet to come
• Able to take criticism positively and to learn from mistakes
• Able to self critique and analyze and be motivated to constantly improve and develop both professionally and personally
• High attention to detail
• See process, procedure and documentation as tools to support excellence
• Customer focused and understands the business we are operating in.

Key Role Responsibilities

• Design, develop and deploy systems that improve the stability, scalability, availability, and security of our solutions.
• Design, build, test, deploy and maintain standardized tooling and process automation in an environment where infrastructure is defined in code.
• Support and enhance infrastructure including: CI/CD, DNS, service discovery, identity and access control, auditing, scheduling and orchestration, data persistence, network, monitoring, alerting and observability
• Improve the quality of deployment, monitoring, and security automation tooling to improve reliability and velocity.
• Design and develop improvements, focused on resilience, to our production systems to achieve and surpass SLAs.
• Help improve our operational practices to minimize service disruptions.
• Resolve issues with our production systems and build solutions to prevent them from reoccurring.
• Debug production issues across services and levels of the stack.
• Plan the growth of Lendtech infrastructure.
• Designing and implementing, monitoring and logging systems at scale.
• Evolving systems towards improved reliability and scalability.

Essential Experience

• Working proficiency with Clojure, Python or any other programming or scripting language (additionally to SQL or R)
• Working proficiency with any RDBMS (PostgreSQL is a plus).
• Experience with using development tools for version control namely GIT and CICD tools namely Jenkins, Drone.
• Being familiar with the Linux environment as a user and developer (Debian is a plus).
• Broad-based IT experience with technical knowledge of Networks, virtualization, Hardware, Storage, Operating systems, and Applications.
• Knowledge in Technology Stacks (Cloud, Containers, Kubernetes etc.)
• Working knowledge of ITIL / Cobit / Agile (certification an advantage)

Desired Experience

• Knowledge of Data Security, Secure Coding, Encryption, Multi-tenancy, Scalability, and High Availability
• Experience with software development best practices - include handling and logging errors, monitoring the system, building fault-tolerant pipelines, understanding how to scale up, addressing continuous integration
• Solid understanding of payment industry and multi-channel commerce space
• Experience with, and preference for, leveraging open source solutions
• Experience with a mix of large enterprise customers as well as small, high-value customers

About the Role

The Senior Data Engineer will be reporting to the Data Engineering Team Lead. 

Key Role Responsibilities

• Developing data processing pipelines
• Participate in the design, implementation, and release of data science initiatives
• Deliver high quality, testable, secure, readable, and documented software
• Collaborate effectively in English, with local and remote peers
• Assist in the evaluation of new technologies and initiatives

Essential Experience

• Working proficiency with Python or any other programming or scripting language (in addition to SQL or R)
• Advanced working proficiency with any RDBMS, including deployment and performance optimizations.
• Experience with GIT, automated testing and CI/CD.
• Being familiar with the Linux environment as a user and developer (Debian is a plus).
• Minimum 3+ years working experience 

Desired Experience

• Deep understanding of PostgreSQL database
• Experience with software development best practices - include handling and logging errors, monitoring the system, building fault-tolerant pipelines, understanding how to scale up, addressing continuous integration
• Knowledge of database administration
• Working proficiency in Java or Clojure is a plus
• Willingness to learn new technologies
• Modelling and data science is a plus
• People management skills are a plus

About The Role

Reporting to the Senior Manager - Infrastructure Operations, this role will be based in Nairobi, Kenya. The incumbent will be working closely with our Data Engineering, BI and RA teams to support current and new deployments and support the business move the platform and products forward. This position is required to be hands-on, while equipped with the necessary technical expertise.

You Will Be

• Passionate about Data, Database performance and the impact it has on business decisions
• Proud of your work but always believing the best is yet to come
• Able to take criticism positively and to learn from mistakes
• Able to self critique and analyze and be motivated to constantly improve and develop both professionally and personally
• High attention to detail
• See process, procedure and documentation as tools to support excellence
• Customer focused and understands the business we are operating in.

Key Role Responsibilities

• Responsible for installing and management of database engines.
• Mapping out the conceptual design for a planned database outline (database design and development)
• Responsible for configuring, monitoring and improving PostgreSQL databases.
• Performing query analysis to understand how teams are using the data and if system queries are optimal.
• Review and Optimize database queries to manage database optimal performance.
• Measure and optimize database performance.
• Run the production environment by monitoring availability and taking a holistic view of the database system health
• Improve reliability, quality, and time-to-market of our services.
• Implement automated tools to monitor query performance on the database (PgAnalyze, PgCluu)
• Controlling access permissions and privileged
• Implement database management best practices when managing the Databases.
• Maintaining data standards, including adherence to the data protection act
• Planning backup and recovery of database information and managing data replication.
• Developing managing and testing backup and recovery procedures by Ensuring storage, archiving, backup and recovery procedures and functioning correctly.
• Writing database documentation, including data standards, procedures and definition of the data dictionary (metadata)

Daily and Monthly Responsibilities

• Gather and analyze metrics from the database to assist in performance tuning and fault finding
• Partner with development teams to improve services through query analysis and optimization.
• Create sustainable systems and services through automation, DB optimization and uplifts

Essential Experience

• A Bachelor's degree in computer engineering or a related field.
• 5 or more years' field in technical efficiency experience in Postgres SQL DBA role.
• Strong experience as a Database Administrator / DBA including performance tuning and optimization
• Expert knowledge of database structure languages, such as PostgreSQL
• Experience of building and deploying PostgreSQL clusters into production
• Experience with Process automation using Python Scripts
• Excellent proficiency in Linux systems administration
• Understanding of and experience with server-client computing and relational database environments.
• Experience with data management and data flowing techniques.
• Knowledge of reporting and query tools and practices.
• Experience of working with high availability, scalable environments
• A proactive approach to spotting problems, areas for improvement, and performance bottlenecks
• Collaborative with strong communications skills, comfortable liaising with the business to understand user needs
• Strong analysis and problem-solving skills

Desired Experience

• Knowledge of Data Security, Secure Coding, Encryption, Multi-tenancy, Scalability, and High Availability
• Experience with software development best practices - include handling and logging errors, monitoring the system, building fault-tolerant pipelines, understanding how to scale up, addressing continuous integration
• Knowledge in Technology Stacks (Cloud, Containers, Kubernetes etc).
• Working knowledge of ITIL / Cobit / Agile (certification an advantage).
• Solid understanding of payment industry and multi-channel commerce space
• Experience with, and preference for, leveraging open source solutions
• Experience with a mix of large enterprise customers as well as small, high-value customers

About The Role

Reporting to the Senior Manager - Infrastructure Operations, this role will be based in Nairobi, Kenya. The incumbent will be working closely with our Engineering and Client Delivery teams to support current and new deployments and support the business move the platform and products forward. This position is required to be hands-on, while equipped with the necessary technical expertise.

Personality of a LendTech Engineer

You Will Be

• Passionate about DevOps, Automation and Infrastructure as Code
• Proud of your work but always believing the best is yet to come
• Able to take criticism positively and to learn from mistakes
• Able to self critique and analyze and be motivated to constantly improve and develop both professionally and personally
• High attention to detail
• See process, procedure and documentation as tools to support excellence
• Customer focused and understands the business we are operating in.

Key Role Responsibilities

• Design, develop and deploy systems that improve the stability, scalability, availability, and security of our solutions.
• Design, build, test, deploy and maintain standardized tooling and process automation in an environment where infrastructure is defined in code.
• Support and enhance infrastructure including: CI/CD, DNS, service discovery, identity and access control, auditing, scheduling and orchestration, data persistence, network, monitoring, alerting and observability
• Improve the quality of deployment, monitoring, and security automation tooling to improve reliability and velocity.
• Design and develop improvements, focused on resilience, to our production systems to achieve and surpass SLAs.
• Help improve our operational practices to minimize service disruptions.
• Resolve issues with our production systems and build solutions to prevent them from reoccurring.
• Debug production issues across services and levels of the stack.
• Plan the growth of Lendtech infrastructure.
• Designing and implementing, monitoring and logging systems at scale.
• Evolving systems towards improved reliability and scalability.

Essential Experience

• Working proficiency with Clojure, Python or any other programming or scripting language (additionally to SQL or R)
• Working proficiency with any RDBMS (PostgreSQL is a plus).
• Experience with using development tools for version control namely GIT and CICD tools namely Jenkins, Drone.
• Being familiar with the Linux environment as a user and developer (Debian is a plus).
• Broad-based IT experience with technical knowledge of Networks, virtualization, Hardware, Storage, Operating systems, and Applications.
• Knowledge in Technology Stacks (Cloud, Containers, Kubernetes etc.)
• Working knowledge of ITIL / Cobit / Agile (certification an advantage)

Desired Experience

• Knowledge of Data Security, Secure Coding, Encryption, Multi-tenancy, Scalability, and High Availability
• Experience with software development best practices - include handling and logging errors, monitoring the system, building fault-tolerant pipelines, understanding how to scale up, addressing continuous integration
• Solid understanding of payment industry and multi-channel commerce space
• Experience with, and preference for, leveraging open source solutions
• Experience with a mix of large enterprise customers as well as small, high-value customers

Who is LendTech?

LendTech provides B2B digital lending solutions for emerging markets in partnership with mobile and digital wallet operators and financial service providers. LendTech supports 24 operations in 23 countries, across Africa, the Middle East, and Asia. Our headquarters are in Nairobi, but we have a global, diverse team in over 6 countries (Kenya, UAE, Singapore, EU, Latin America, APAC)

Our flagship products are Advance Credit Service (ACS) and Micro-lending Service (Nano). ACS is an airtime or data advance offered to pre-paid mobile subscribers at the point of low credit whereas Nano is a micro cash or utility advance offered to digital wallet users on demand.

Legal Department

The Legal Department targets both critical and low-level tactical legal situations to recommend the most efficient and cost-effective legally compliant solutions in alignment with company objectives and overall business requirements.

About The Role

The person will be responsible for legal & regulatory compliance as well as risk management in relation to the trading companies; reviewing laws and regulations applicable to the business and will also serve as a business partner for the HR & Finance Departments.

The personality of a Senior Legal Counsel is as follows:

You will be:

• Proud of your work but always believing the best is yet to come
• Able to self-critique and analyze and be motivated to constantly improve and develop both professionally and personally.
• See process, procedure, and documentation as tools to support excellence
• Customer-focused and understands the business environment LendTech operates in
• Shows leadership and enthuses others to achieve their potential and creates a positive atmosphere.

Key Roles and Responsibilities

1. Advising the Commercial and Product teams on legal & regulatory issues relating to LendTech’s products/services in all markets, including potential risks and measures that can be taken to mitigate such risks related to the products to avoid disputes and losses.
2. Research regulatory issues relating to LendTech’s products/services in all markets and ensure compliance with applicable laws, regulations, contracts, and company policies.
3. Give proactive, prompt, and proper legal & regulatory advice to the management and user departments and keep them informed of the latest legal and regulatory developments as well as best practices.
4. Drafting and review of commercial IT and Telecommunication contracts
5. ESG compliance and sanctions monitoring in countries that LendTech operates in.

Qualifications

• Hold a Bachelor of Laws university degree in law from an accredited institution. A Master’s Degree will be an added advantage.
• Certificate of admission to the role of advocates of the High Court of Kenya. Must possess a current practicing certificate
• 5-7 years post-admission work experience, with a minimum of 2 years at a top-tier commercial law firm in Kenya within the corporate or commercial department, and in-house experience in a fintech or financial institution.
• Strong contractual skills with demonstrated experience with drafting, negotiating and reviewing commercial-IT contracts.

Desired experience

• Experience in the IT industry, banking, or financial services will be an added advantage.
• Experience in handling cross-border commercial transactions including projects, corporate/ M&A, commercial contracts, litigation, ESG compliance, data privacy, sanctions, and investigations.
• Experience working with international teams

Key Skills & Abilities

1. Attention to detail is indispensable
2. Experience in ESG Compliance, Risk Management & Audits.
3. Good communication, presentation, writing, research, and analytical skills
4. Good grasp of the law, in interpretation as well as application
5. Excellent interpersonal skills and ability to work with cross-functional teams
6. Proactive and self-motivated
7. Excellent organizational skills
8. Ability to deliver good quality work under strict deadlines and with little or no supervision
9. Keenness to learn more and take up new challenges and possess the attitude to make that extra effort
10. Interest in commercial awareness

Who is LendTech?

LendTech provides B2B digital lending solutions for emerging markets in partnership with mobile and digital wallet operators and financial service providers. LendTech supports 24 operations in 23 countries, across Africa, the Middle East, and Asia. Our headquarters are in Nairobi, but we have a global, diverse team in over 6 countries (Kenya, UAE, Singapore, EU, Latin America, APAC)

Our flagship products are Advance Credit Service (ACS) and Micro-lending Service (Nano). ACS is an airtime or data advance offered to pre-paid mobile subscribers at the point of low credit whereas Nano is a micro cash or utility advance offered to digital wallet users on demand.

THE POSITION:

The responsibility of the HRBP - Performance Management is to develop an Agile per­for­mance man­age­ment created for our brave new world that is faster, more social and more communicative and to oversee all activities related to performance management to ensure the effectiveness of our process.

Duties and responsibilities

1. Design, implement and monitor an Agile Performance Management process specifically through managing the performance cycle, reg­u­lar con­ver­sa­tions, and con­tin­u­ous feed­back that is linked to the business goals and objectives.
2. Cre­ate a dynam­ic goal set­ting process - Work in liaison with key stakeholders to establish and support the link between strategic business objectives and people’s day-to-day actions and tasks by implementing a process for tracking progression from goal-setting to career conversations, and evaluations.
3. Pro­vide the right train­ing to all stakeholders and manage organization-wide efforts to ensure that performance management and performance improvement programs are developed and managed and timely evaluated in line with ongoing strategic imperatives.
4. Pro­vide devel­op­ment oppor­tu­ni­ties though talent management initiatives to address performance gaps related to capacity/knowledge gaps among staff and overall talent sourcing, management, and mobility programs.
5. Collaborate and advise on the design of the performance system in Lendtech
6. Drive and share best practices, tools/materials, and ongoing communication activities for performance improvement by developing guidelines and manuals that serve as reference documents.
7. Oversee the implementation of key performance measures, core competencies, and core values into the performance appraisal system.

Selection Criteria

Including desirable skills, knowledge, and experience

1. Hold at least a relevant University Degree
2. Additional professional qualification/certification in Human Resources Management, or in performance management/knowledge in the Agile framework will be an added advantage
3. Have a minimum of five (5) years of relevant experience in Human Resources
4. Having Fintech experience will be an added advantage
5. Experience in leading performance improvement programs.