Girl Effect Careers

Context of the Role

• The Evidence & Insights team within Girl Effect conducts formative research, monitoring & evaluation to support the organisation in designing and developing our work to create the greatest impact for girls. We also work closely with the programmes and social behaviour change (SBC) teams to measure and evaluate our work against our specific objectives and demonstrate our impact to existing and potential donors as well as other stakeholders such as governments and community partners. The team plays a key role in ensuring we are a learning organisation, collecting and using data and insights to understand how we can maximise our reach & impact, and feeding that learning back into the organisation.
• As Girl Effect continues its implementation in Kenya, across Sexual reproductive health and Economic empowerment, we have an exciting and varied portfolio of research, monitoring and evaluation planned in Kenya. So we are looking for an experienced monitoring, evidence, research and learning manager to join our team and to manage the delivery of this range of work in Kenya.

What you’ll do

• Working with the local and global team, implement the market research and knowledge building strategy that effectively informs, monitors and evaluates the design and delivery of the Kenya program portfolio.
• With support from the Evidence and Insights team, lead research projects across Girl Effect Kenya product portfolio, including tool design, data collection, data management and analysis, and report writing.
• Work closely with programmes, SBCC and create managers and communications teams throughout the research process to ensure MERL meets their needs and that findings are shared in engaging and impactful ways.
• Manage the research budget and prioritise resources to maximize the value of research and evidence generation activities
• Support the commissioning of research projects and manage research agencies to conduct research activities; write requests for proposals and Terms of Reference for studies, review research tools, advise on sampling strategies and methodologies, and review analysis and reporting.
• support with quality assurance during fieldwork, with on-site visits' or something, as I think this will be a key aspect of the role
• Provide technical expertise to research, monitoring and evaluation projects, working alongside our global MERL team as required. You will advise on fit-for purpose designs suggesting qualitative and/or quantitative methodologies or other approaches (e.g. using digital methods or secondary data sources) as appropriate.
• Ensure that Girl Effect’s ethical and safeguarding standards are upheld, and that field implementation is conducted to the highest standards, through training and oversight of field research partners.
• Ensure that research outputs are accessible, readily understandable and useful, ensuring they are utilised as much as possible.
• Develop research partnerships with local and international research organisations to maximise opportunities for cost-sharing and joint learning

Who you are

• Substantial experience (minimum 5 years) in applied research and/or monitoring and evaluation in Kenya or a postgraduate degree in a relevant field and at least 4 years of work experience
• Passionate about working with adolescent girls and young women and truly supporting them thrive in challenging environments.
• Demonstrated experience in implementation of high quality qualitative and quantitative research design, fieldwork, data analysis and reporting.
• Experience of commissioning and managing research agencies throughout projects, ensuring deliverables are completed on time and meeting the organisational needs.
• Strong qualitative and quantitative data analysis skills; proficient with digital adaptations.
• Demonstrated experience in uncovering new insights and translating these into exciting, engaging reports and research outputs.

Experience in strategic planning and knowledge management

• Strong communication skills; able to work effectively across functions and countries.
• Excellent organisation and project management skills; able to develop and drive research processes and timelines.
• Strong cultural awareness and sensitivity about the cultures within which Girl Effect operates.
• Creative and inquisitive mindset with strong communication and organisational skills.
• Commitment to realising the potential of girls and to the vision and values of Girl Effect.

Desirable

Expertise working with girls on sensitive issues in Kenya with experience in participatory engagement approaches

• Technical/theoretical knowledge in one or more of Girl Effect’s thematic areas (e.g. gender, sexual and reproductive health, mental health or economic empowerment)
• Experience working with digital analytics data (e.g. META analytics, Google Analytics etc)
• Background in evaluating programmes that relate to women and girls
• Hands-on experience of applied research in emerging markets or developing contexts.
• Experience in training and mentoring others in research methods, data analysis and reporting.
• Fluent in English, with a high level in writing as well as speaking

Context of the role

• Girl Effect has big ambitions to deliver significant change for adolescent girls around the world. To achieve our goals, we need to develop partnerships with a wide variety of supporters, including foundations, institutions, corporations and philanthropists.
• The Senior Manager, Partnerships will work within the Partnerships team to implement our fundraising strategy. Critical for success will be an ability to share the work of Girl Effect through compelling, sophisticated and technically excellent proposals, business cases, funding bids, presentations, etc. They will coordinate across departments, ensuring that all aspects of the proposal process are completed, and for successful proposals, any further donor management needed for the life of the engagement such as reporting, marketing and communications, etc.
• The Senior Manager, Partnerships reports to the Senior Director of Partnerships and is part of the organization's global partnerships team. They will work closely and collaboratively with the partnerships, create, programs, finance and impact teams, the communications team, and other external stakeholders. However a key aspect will be to work closely with the on the ground teams in Africa and India.

What you will do

• Lead and support in the development of concept notes and proposals for funding opportunities
• Work with our partnerships, program, create, finance, human resources and impact teams, and girls themselves, to develop proposals for girl-centered social behavior change communications programs around health, education and economic empowerment in South Asia and Africa using youth brands, digital tools and media
• Work closely with country teams in our current and future markets across Africa and South Asia including Ethiopia, Tanzania, Kenya, South Africa, Nigeria and India, increasing/improving their capacities in proposal development
• Develop pitch decks, reports and other promotional materials for donors
• Lead the development and implementation of prospect plans, keeping abreast of the sector trends to maximize opportunities for the organization
• Provide technical assistance and perform spot checks to verify compliance with donor rules and regulations
• Engage in strategic networking to expand the organization's positioning and enhance the organization's image and visibility

Who you are

• A proven wealth of experience working in the development sector with a strong programmatic understanding, particularly in the areas of adolescent girls and young women, sexual and reproductive health rights, gender, social behavior change communications, etc
• You have experience working with key donors such as USAID, FCDO, SIDA, Bill and Melinda Gates Foundation, UN agencies etc
• You are a development generalist and have a track record of securing funding from a wide range of donors and social impact investors
• You have experience working in a diverse team
• You care about creating shared impact and have experience developing, designing, and implementing high value partnerships – and bring with you a network of relationships relevant to our work
• You are brilliant at external engagement and have experience in coalition and consortium building
• You are a positive and solution-oriented strategic thinker
• You are a collaborative problem-solver, able to work flexibly as part of a global team in a fast-paced and changing environment
• You have excellent communication skills (verbal and written)
• You have demonstrable influencing skills at a senior leadership level and with high profile stakeholders
• You have strong interpersonal and influencing skills, able to manage conflict and handle sensitive issues, particularly in cross-cultural and cross-departmental contexts
• You have a strong commitment to realizing the potential of girls and to the vision and values of Girl Effect

Objectives

• The aim is to develop a proof-of-concept chatbot that can handle open-ended user inquiries using Girl Effect content developed by a health and gender team. This content will draw from years of Q&A sessions with real girls in our target markets. This content, combined with data on local services such as health clinics or mental health services, will help equip young people, when ready, to access these resources, ensuring their physical and emotional needs are met.
• Within this piece of work, we'll set up the foundational infrastructure to support and possibly deploy the chatbot. It's important to note that scaling this infrastructure and releasing the chatbot to the public aren't included in this phase. Instead, we'll rely on internal users and focus groups for evaluation and testing to validate our proof of concept.

Key Deadlines
We will be taking a phased approach to delivering conversational AI. This TOR defines the first Phase to be delivered within 6 months of the project start.
Within this 6 month deliverable, we will focus on a proof of concept to ensure that we can provide a relevant, safe and engaging conversation chatbot. For this phase, we have identified three key learning questions that will inform our understanding of the viability of available vendor and open source models to perform the specific capabilities to the performance standards required by Girl Effect.

• Tone, language and Relevance: Can the latest technologies in NLP and Large Language Models deliver a highly personalised experience in tonality, language and relevance and enhance personalised experience by directly providing users with the content they request in a tone and language that meets their cultural preferences?
• Safeguarding: Can the latest technologies continue to provide a safe environment for our users and enhance our ability to detect sensitive disclosures and direct users to resources and services when they need them?
• User Engagement: Will integrating Gen AI and switching from a menu-based experience to a conversationally-led experience enhance our user engagement?

Deliverables

• You will deliver a proof-of-concept chatbot that can handle open-ended user inquiries using Girl Effect-approved content, vetted GenAI models, and chatbot and infrastructure frameworks.
• We aim to rigorously evaluate various open-source and proprietary language models. Our research methodology will be meticulously crafted to address each learning objective, fulfill all requirements, and encompass the entire project scope.
• We will handpick models for testing based on their proven efficacy, general recognition in the field, and substantiated outcomes. An initial set of models will be established at the project's outset, anticipating iterative refinements over the six months, influenced by emerging insights and model availability.
• The vendor will employ an evidence-based testing framework to assess each model's Accuracy, Efficiency, and Cohesiveness, considering factors like tone, language adaptability, and contextual relevance. We expect the vendor to implement a suite of automated tests, enabling precise and consistent comparative analysis of each model's performance.
• Your role also entails delivering expert recommendations for model hosting, maintenance infrastructure, chatbot frameworks, and the necessary supporting infrastructure. You are to utilize evidence-based methods for all evaluations. You will be accountable for identifying and detailing all associated costs for each recommended framework and infrastructure solution, whether Cloud, SaaS, or other related expenses.

Requirements

• Chatbot Framework: It's essential to evaluate the chatbot platform and framework to choose the best-fit solution. You will be responsible for accessing and selecting the appropriate framework for our next-generation conversational GenAI chatbots.
• Vetted Content: Ensuring our chatbots disseminate exclusively verified information is crucial. Your task is to build a chatbot infrastructure that guarantees user responses are confined to content sanctioned by Girl Effect, encompassing approved knowledge and service-related data. Employ and rigorously test suitable methodologies to ensure the model delivers safe and vetted content consistently.
• Technical safeguarding: The infrastructure must incorporate mechanisms for identifying safeguarding disclosures and initiating the correct response protocols. The proof of concept (POC) needs to showcase the ability to recognize safeguarding instances and seamlessly integrate them into the appropriate action-oriented workflows.
• Mix-code Languages: Girl Effect operates in areas where low-resource languages prevail. (languages that lack large monolingual or manually crafted linguistic resources sufficient for building statistical NLP applications). Not only are users in these regions speaking in low-resource languages, they also often mix languages and local slang, speaking in what is termed mix-coded languages. Relevant techniques should be employed and evaluated to facilitate conversations in specific mixed-code languages. Specifically in scope will be Hinglish for the Indian market and Sheng for Kenya.
• Culture and Tone: The design of Girl Effect's chatbot user experience must mirror the local cultural context and resonate with the user's tone. Employ and evaluate effective techniques to capture the youthful essence that aligns with the Girl Effect brand identity.
• Speech to Text and Text to Speech: Understanding the capability of speech-to-text and text-to-speech chatbots for integration into IVR or other lo-fi systems for processing and communication through voice notes. This scope should include testing speech-to-text and text-to-speech for the specified low-resource and mix-coded languages.
• Production infrastructure: Based on the POCs implemented in this workstream, a production infrastructure should be created capable of supporting and testing the relevant models and chatbot infrastructure.

What you will do 

• Lead and support in the development of concept notes and proposals for funding opportunities
• Work with our partnerships, program, create, finance, human resources and impact teams, and girls themselves,  to develop proposals for girl-centered social behavior change communications programs around health, education and economic empowerment in South Asia and Africa using youth brands, digital tools and media
• Work closely with country teams in our current and future markets across Africa and South Asia including  Ethiopia, Tanzania, Kenya, South Africa, Nigeria and India, increasing/improving their capacities in proposal development
• Develop pitch decks, reports and other promotional materials for donors
• Lead the development and implementation of prospect plans, keeping abreast of the sector trends to maximize opportunities for the organization
• Provide technical assistance and perform spot checks to verify compliance with donor rules and regulations
• Engage in strategic networking to expand the organization’s positioning and enhance the organization’s image and visibility

Who you are

• A proven wealth of experience working in the development sector with a  strong programmatic understanding, particularly in the areas of adolescent girls and young women, sexual and reproductive health rights, gender, social behavior change communications, etc
• You have experience working with key donors such as USAID, FCDO, SIDA, Bill and Melinda Gates Foundation, UN agencies etc
• You are a development generalist and have a track record of securing funding from a wide range of donors and social impact investors
• You have experience working in a diverse team
• You care about creating shared impact and have experience developing, designing, and implementing high value partnerships – and bring with you a network of relationships relevant to our work
• You are brilliant at external engagement and have experience in coalition and consortium building
• You are a positive and solution-oriented strategic thinker
• You are a collaborative problem-solver, able to work flexibly as part of a global team in a fast-paced and changing environment
• You have excellent communication skills (verbal and written)
• You have demonstrable influencing skills at a senior leadership level and with high profile stakeholders
• You have strong interpersonal and influencing skills, able to manage conflict and handle sensitive issues, particularly in cross-cultural and cross-departmental contexts
• You have a strong commitment to realizing the potential of girls and to the vision and values of Girl Effect

Context of the role 

• In the coming months Girl Effect has an ambitious roadmap of launching large media campaigns, testing new digital innovations, and piloting entirely new programs across our markets in Africa and South Asia. The Global Create team is responsible for the execution and delivery of these programs -  building brands that girls love and trust, producing amazing content in the forms of TV dramas, talk shows, online content etc, delivering products that our audiences find value in and engage  with on a regular basis.
• The Create team archives this via a process that brings together both internal and external stakeholders, co-ordinating across a diverse network of writers, designers, researchers and technologists in order to deliver the products on time, on budget and effectively. 
•  Your role would be to support the Create team in achieving its aims and strategic objectives.  This is an excellent opportunity for a motivated problem solver who is excited to work with a multi-disciplinary and high performing team.

What you will do

Tracking priorities

• Attend all meetings of Create, noting new tasks that arise and ensuring that they are prioritized and assigned to the right person, with agreed-upon timelines. Follow up with individuals on their priorities and timelines if needed. 
• Assist the Creative Partnership Lead with the resourcing and hiring of Create team members. 
• Support the Creative Partnership Lead in assessing the urgency and importance of requests, build a pipeline of work and help in resourcing the team.
• Regularly review the tasks of the Create team and flag potential issues or delays, working with the Creative Partnerships Lead and Production Director  to troubleshoot where necessary.

Creative resourcing and networking

• Expand our existing black book to boost contacts in Girl Effect geographies, including brand and creative strategists, art directors and graphic designers, UX and UI designers, photographers and videographers, illustrators, animators and copywriters.
• Work with the Creative Partnership Lead to scope out established and emerging talent in Girl Effect geographies, freelancers, and Agencies.
• Ensure timely documents are kept up to date and filed correctly.
• Drive the day-to-day execution of the Talent Roster project according to project plans. Lead internal coordination efforts for the team.
• Support the Production Director and Partnerships Lead in identifying and filling resource gaps regionally and globally. Support the building of a  ‘global network’ of creatives, encouraging connections and collaborations where possible. Make recommendations around bringing people together and fostering community and contribution. 
• The Create team is constantly auditing its creative practices and figuring ways to better these internal practices. By working closely with our Creative Partnerships Lead you will be supporting this work by preparing briefing notes ahead of important meetings, outlining what we know about their background, booking and scheduling meetings and note taking.

Create Team Coordination

• Manage the Create channel on Slack, posting and curating stories, drawn from your online research, that inspire and challenge members of the Create team. Take note of any news or environmental changes in our markets that might affect our programs, teams, and future work and ensure the team is up to date on these channels.
• Help coordinate the Create team rituals both global and with our local Create teams. Prepare for these meetings beforehand, setting up agendas, facilitating them and taking note of actions.
• Suggest new tools, systems and processes that could improve coordination and communication for our teams (is there a new Slack plugin we should be using? Is there a new presentation tool we should try out?)
• Help tell the story of Create finding and capturing communication moments of Create’s success and learnings to share with the wider Girl Effect team and leadership.

Who you are

• A curious and enthusiastic learner who loves to dive into a topic to learn as much as you can as quickly as you can
• A strong communicator and confident writer who strives for clarity and simplicity
• A visually sensitive person who is able to provide helpful creative feedback or to construct intelligently organized slides and documents with a clear hierarchy
• An organizer who enjoys getting things done and making sure others do the same
• A critical thinker and proactive problem solver
• A fan of pop culture who tracks trends in digital technologies and media
• Committed to our mission to inspire and equip girls to make life-changing decisions

Minimum experience required

• Bachelor's degree
• 4+ years full-time work experience with project management responsibilities
• Experience working in the media, design or non-profit sectors
• Demonstrate a strong sense of creativity and ability to generate fresh ideas and innovative content that captivate girls and women.
• Effective organization and project management skills to ensure smooth task execution, meet deadlines, and coordinate with global team members.
• Ability to work well in a team, collaborate with others, and communicate ideas and feedback effectively in the collaborative environment of media production.
• Quick thinking and the ability to troubleshoot issues that arise during production, ensuring projects stay on track and deliver high-quality results.
• Strong attention to detail to ensure accurate execution and high-quality output in media production projects.
• Willingness to get experienced fairly quickly with our internal tools, Google suit, Asana and Slack. Familiarity or experience with tools is an added bonus.
• Experience working with clients or external stakeholders is a plus
• Experience working in sub-Saharan Africa or South Asia, even multiple countries in these regions, is highly desirable
• Solid presentation skills that extend across Keynote, Miro, PowerPoint and Google Slides
• Comfort and basic proficiency using content management systems
• Proficiency in English is a must. 

The Scope

For both components of the study, the successful agency will be responsible for: 

• Designing a compelling and youth-friendly online community, including baseline, endline and tools for the offline component. 
• Translate and back-translate the tools.
• Ensuring the sampled girls get exposed to the intervention (a WhatsApp-based chatbot, USSD service, and other modes of content - radio, social media, website) through fun and engaging tasks and activities.
• Providing an inception report, including the plans for tool design, final sampling strategy,  agreed research plan and timeline, data quality and management, research ethics and safeguarding processes. 
• Gaining ethical approval for this study from the required bodies 
• Advising on sample design within specification and agreeing on the final design with Girl Effect 
• Recruiting communities and participants according to the provided purposive sampling  criteria 
• Piloting of tools, including debriefing and working sessions with Girl Effect  to refine and finalise the tools before the research
• Any testing and scripting required for the community, baseline/endline surveys and off-line component
• Obtaining informed consent from all participants 
• Managing the online community for the duration of the research 
• Facilitating any off-line FGDs or methodologies proposed
• Ensuring quality control and data management 
• Full data analysis 
• Maintaining a database of respondents for future research re-contact 
• Cleaned, labelled, securely stored, and correctly coded datasets in English for any quantitative data and complete qualitative data transcripts. Agency to provide details on what will be available. 
• Final evaluation report of the differences between baseline and endline surveys. 
• Final qualitative report sharing user feedback and qualitative user impact stories.
• To ensure all work is conducted according to the Girl Effect Girl Safeguarding Policy and an agreed safeguarding agreement. 
• A wrap-up session with Girl Effect to debrief the online community. 

Girl Effect will be responsible for the final sign-off of all steps involved in the above process. 

Research objectives 

• Primary: To evaluate the effectiveness of Binti Stawi content to shift psychological drivers and intention to complete the target behaviour (accessing SRH services).
• Secondary: To collect detailed user responses to the content experience and products available (chatbot, USSD, radio, website, social media etc), including qualitative impact stories.
• Additional: We would also like to check our USSD feedback from online communities with low-fi audiences, i.e. those without access to the internet.

Methodological Approach 

Girl Effect welcomes recommendations on the best possible approach to deliver against our research objectives and would like to receive your approach design as a  core component of the proposal. 

We imagine this may take the form of a 6-8 weeks long online research community and must include the following: 

• A baseline survey, in which participants will be questioned on their knowledge, outcome expectations and intention to access service before interacting with the chatbot or USSD.  
• Participants will engage with the chatbot, USSD, radio, website, social media etc, through a range of online community activities/tasks. The research will explore likes and dislikes, the relevance of content etc. 
• An endline survey would be run after participants have had enough time to engage with content. Participants will repeat the baseline survey to measure the impact of the content. 

Who You Are

Skills and Expertise

• Experience in designing and conducting online communities 
• Access to a suitable online community platform 
• Capacity to deliver all areas expected of this research, from recruiting to our sampling  criteria to developing and managing the online community, ensuring quality assurance  and working in line with research ethics principles 
• Experience in designing and conducting online communities in Kenya, especially  with children/girls, preferably in multiple regions 
• Experience in research with minors and adolescents and in safeguarding policies and  procedures 
• Excellent and demonstrated understanding of Child Protection/ Safeguarding and ethical  issues in research 
• Excellent online community management and data quality control strategies 
• Ability to conduct a risk assessment and mitigation plans for research
• Proven record of effectively managing relationships with research partners 
• Excellent interpersonal skills and demonstration of effectively managing relationships  with research partners 
• Exceptional communication and organization skills 
• Ability to respond to comments and questions in a timely, appropriate manner 
• Experience in delivering outputs on time and on budget 

Proposal Submission

Your proposal, should you be interested (Max 10 pages), should cover:

• Your understanding of the brief and why you feel you are well-placed to advise us on this
• Credentials/Profile/CV - Please showcase any previous work that you consider relevant to what we are trying to achieve and how we approach our work, and the audience we cater to. Describe the qualifications, experience, and capabilities of the firm or consultant in providing the requested services.
• Methodology and Workplan - including your proposal for the research methods and a detailed sample recommendation with an explanation.
• Reference-Provide at least three references for similar contracts with a description of the service provided, the value of the contract, and the contract periods of performance.
• Breakdown of Costs provided with applicable taxes and other charges clearly identified in USD. Consultants should provide their daily or hourly billing rate or their proposed fixed fee for the requested deliverables. 
  • All applicable taxes should be quoted separately;

Context

Girl Effect has begun a co-design process that draws on girls’ lived experiences, particularly their journeys to access SRH services and products, and harnesses their creativity and determination. The process is also designed to equip girls with the skills and tools needed to take a seat at the table with donors, providers, and tech experts to build the tools and services they want.

Scope Summary

Girl Effect is looking for a Production Agency to produce ongoing content for the MSD Kenya chatbot. The scope of work would include:

• Working with our Kenya Create team to understand the project brief.
• Onboard or collaborate with experienced producers, writers, illustrators, influencers and animation artists who will work on the project.
• Coordinating with the Kenya Create team to lock all concepts, scripts, and influencers.
• Coordinating with the Kenya Create team to lock storyboards and animatics for any animation-based video
• Ideate and create two shorter cuts/teaser/shoulder content for each of the episodes; to be distributed on Instagram reels and YouTube shorts. Each cut should be under 60 seconds.
• Working with the Kenya Create team to get approval at every stage of the production process. From writing to post-production.

Deliverables

• End-to-end production of 15 short VoxPop style videos for Social Media (TikTok, Instagram, Facebook) for the campaign. Each episode will last 3-5 minutes for live-action videos.
• 5 animated videos in different formats and sizes to go across different platforms - Visually, this animated video series will focus on the main character - the Girl. The focus of movement will be on her expressions and feelings, i.e., obvious and sometimes exaggerated movement of frown lines, eyes, lips, shoulders etc. Depending on the story, background settings will be still images, illustrations or plain colors. Each video is to be 3 - 5 minutes long.
• 2 Shorter cuts/shoulder content for each episode for Instagram reel and YouTube Shorts - a Total of 40 shorts/clips.
• Recruit and contract 6 influencers (this list would have to be agreed upon by the GE team) to deliver the following:
• 4-5 reels/short video content. This would be creatively run by and agreed upon with the Girl Effect team.
• 6 static posts, this would be for the influencer’s social media channels, and this would be created by them.
• 2 podcast appearances by each influencer (the influencers would be matched for a podcast recording by the Girl Effect team).

Expected Commitment

• The assignment is expected to take approximately 2 months to complete, with the possibility of an extension.
• The consultant will be expected to liaison with the create team and other stakeholders.
• The consultant's assignment period is from August and September, with a possibility of extension.

Procurement Timelines

• Terms of reference published: July 27th 2023
• Deadline for responses: August 8th 2023
• Consultant selection, contracting and briefing: Mid-August

Who You Are:

Skills and expertise:

• You have been working on similar projects with social media influencers as needed. Passionate about making a positive difference in the life of young people.
• Project Management: Ability to effectively manage projects, coordinate teams with diverse skill sets, develop project strategies, and ensure successful execution from start to finish. Have a strong work ethic to execute all projects in the intended timeline with support from the GE team.
• Local Market Knowledge: Strong understanding of local trends, media landscape, and cultural nuances to tailor creative solutions that resonate with the target audience in the country you are working (India, South Africa, Tanzania, Kenya or Ethiopia). Experience creating content, content and campaigns for youth audiences, especially Kenyan girls from low-middle income backgrounds. Social Media + radio experience would be a bonus.
• Time and Budget Management: Proficiency in delivering projects on schedule and within budgetary constraints, ensuring efficient allocation of resources and adherence to financial targets.
• Creative Ideation: Skill to generate innovative and unique ideas aligned with our objectives and target audience(girls and women), fostering creativity and pushing boundaries to deliver outstanding creative work. You will have a proven ability to work with subject matter experts and ‘translate’ their expertise into appropriate content for the target audience.
• Strategic Thinking: Ability to analyse client goals, target audience preferences, and market trends to develop a strategic approach that drives results and provides effective creative solutions.
• Multi-platform Expertise: Proficiency in creating content for diverse platforms such as digital, social media, print, TV, radio, and emerging media channels (chatbots), leveraging each platform's unique features to engage the target audiences. Experience in health-related content/Behavior change content production in the field of Sexual and Reproductive Health and Rights would be a massive bonus.
• Branding and Storytelling: Capability to craft compelling brand narratives and storytelling techniques that effectively communicate the Girl Effect message, create emotional connections, and build brand loyalty.
• Visual and Design Skills: Strong aesthetic sense and knowledge of design principles encompassing graphic design, photography, videography, and visual effects, enabling the creation of visually appealing and impactful creative assets.
• Technical Proficiency: Familiarity with the latest creative production tools, software, and technologies, including design software, video editing tools, and content management systems, to ensure efficient and high-quality output.
• Collaboration and Teamwork: Demonstrated ability to collaborate effectively with clients, creative teams, copywriters, designers, and stakeholders to bring ideas to life, fostering a collaborative and productive work environment.
• Language: Effective communicator and writer in English and Kiswahili with the ability to synthesize, communicate and simplify complex language concepts per the needs of girls and young women.
• Safeguarding: Experience working with young adults and understanding of policies involved when working with minors.

Scope Summary

Girl Effect is seeking an Audio Production Agency to produce ongoing audio content for the MSD Kenya chatbot. The scope of work would include:

• Working with our Kenya Create team to understand the project brief.
• Assist in audio producing an original track
• Assist in producing radio spots and vox pop content.
• Assist in developing and planning community activations (small community-based events).
• Learn and consistently apply Girl Effect’s editorial policies and values, production standards, and safeguarding procedures.
• Assist with other production needs.
• Comply and adhere to our Safeguarding policies.
• Working with the Kenya Create team to get approval at every stage of the audio production process. From writing to post-production.

Deliverables

• 1 original music track - 90 seconds
• 6 radio spots - 30 seconds each
• 6-8 radio segments - talk shows or others
• 6 Podcast recordings sessions(video and audio)

What do we want the podcast & song to achieve?

Listeners should:

• THINK: This content is relatable and speaks to me
• FEEL: I really like how this is a space that addresses issues affecting me
• DO: Because of this content, I want to share what I have learned and my thoughts with my peers.’

Expected Commitment

• The assignment is expected to take approximately 2 months to complete, with the possibility of an extension.
• The consultant's assignment period is from August to October, with a possibility of extension.

Procurement Timelines

• Terms of reference published: July 27th 2023
• Deadline for responses: August 8th 2023
• Consultant selection, contracting and briefing: Mid-August

Who You Are:

Skills and expertise:

• You have been in the audio production space for 5+ years, with a background in creating original music soundtracks. You’ll have a well-built portfolio of audio work. Any SBCC work is an added plus.
• Project Management: Ability to effectively manage projects, coordinate teams with diverse skill sets, develop project strategies, and ensure successful execution from start to finish. Have a strong work ethic to execute all projects in the intended timeline with support from the GE team.
• Local Market Knowledge: Strong understanding of local trends, landscape, and cultural nuances to tailor creative outcomes that resonate with the target audience in the country you are working. Experience creating audio content, for youth audiences, especially Kenyan girls from low-middle income backgrounds. Passionate about making a positive difference in the life of young people.
• Time and Budget Management: Proficiency in delivering projects on schedule and within budgetary constraints, ensuring efficient allocation of resources and adherence to financial targets.
• Creative Ideation: Skill to generate innovative and unique ideas aligned with our objectives and target audience(girls and women), fostering creativity and pushing boundaries to deliver outstanding creative work. You will have a proven ability to work with subject matter experts and ‘translate’ their expertise into appropriate content for the target audience.
• Multi-platform Expertise: Proficiency in creating content for diverse platforms such as digital, social media, print, TV, and radio, leveraging each platform's unique features to engage the target audiences. Experience in health-related content/Behavior change content production in the field of Sexual and Reproductive Health and Rights would be a massive bonus.
• Branding and Storytelling: Capability to craft compelling narratives and storytelling techniques that effectively communicate the Girl Effect message, create emotional connections, and build brand loyalty.
• Technical Proficiency: Proficiency with audio editing software, like ProTools, Adobe Audio, Logic Pro X to ensure efficient and high-quality output.
• Collaboration and Teamwork: Demonstrated ability to collaborate effectively with clients, creative teams, copywriters, designers, and stakeholders to bring ideas to life, fostering a collaborative and productive work environment.
• Language: Effective communicator and writer in English and Kiswahili with the ability to synthesize, communicate and simplify complex language concepts per the needs of girls and young women.
• Safeguarding: Experience working with young adults and understanding of policies involved when working with minors.

Attitudes we are looking for:

• Comfortable with complex organizational structures and multiple stakeholders
• Comfortable with shared decision making
• A ‘do-er thinker’
• Enthusiastic about talking to and interacting with people across cultures and geographies - this role will require extensive conversations, presentations, documentation and fire-fighting
• Highly empathetic and context-sensitive - able to balance conflicting needs and priorities decisively
• Mission-driven and cares about making a difference in the lives of young people and vulnerable sections of society.

Proposal Submission

Your proposal, should you be interested (Max 10 pages), should cover

Technical Proposal

• Your understanding of the brief and why you feel you are well-placed to advise us on this
• Credential/Profile/CV
  • Please showcase any previous work that you consider relevant to what we are trying to achieve, how we approach our work, and the audience we cater to. Describe the qualifications, experience, and capabilities of the firm or consultant in providing the requested services.
• Samples- Links to samples of works you’ve done before in relation to our requirements
• **Reference-**Provide at least three references for similar contracts with a description of the service provided and the contract periods of performance.

Financial Proposal

• Breakdown of Costs with applicable taxes and other charges clearly identified in KES. Consultants should provide their daily or hourly billing rate or their proposed fixed fee for the requested deliverables.
  • All applicable taxes should be quoted separately;

In their proposal, the bidder must demonstrate an understanding of the requirements described in the RFP and demonstrate how the bidder will meet the requirements of the evaluation criteria.

Technical and Financial proposals will need to be submitted as separate documents. Financial bids will not be opened until the technical evaluation and then only for those proposals deemed qualified and responsive.

GE is not liable for any cost incurred during the award/contract preparation, submission, or negotiation of the award/contract. All submitted documentation and/or materials shall become and remain the property of GE.

VALIDITY of the proposal shall be for 90 days from the date of bid closure.

Evaluation Criteria

The criteria against which proposals will be evaluated are listed below.

Technical Evaluation

• Interpretation and understanding of this TOR - 10%
• Quality of work samples provided, including those of similar assignments-20%
• Experience in public outreach using songs, video documentaries, docu-drama, podcasts, etc-10%
• Showcases relevant experience in having done previous similar work with relevant agencies or organizations - 10 %
• Geographical Experience in Kenya-5%
• Evidence of a minimum of three contactable references - 5%
• Experience and Qualification, share your CV/Profile/Credentials- 10%

Financial Evaluation

• Value for money/proposed budget breakdown - 30%

Who we are

Girl Effect is an international non-profit that builds media that girls want, trust and need. From chatbots to chat shows and TV dramas to tech, our content helps adolescent girls in Africa, and Asia make choices and changes in their lives.

We create safe spaces for girls, sharing facts and answering questions about health, nutrition, education, and relationships, empowering girls with the skills to negotiate and redefine what they are told is possible “for a girl”.

Our reach is 50 million and counting. And we’re using technology to reach girls at scale so every girl can choose to be in control of her body, her health, her learning and her livelihood.

Because when a girl unlocks her power to make different choices that change her life, it inspires others to do so too. She starts a ripple effect that impacts her family, community, and country.

That’s the Girl Effect.

Background

For over a decade, Girl Effect has been building technology that aims to create a safer and more accessible world for women and girls, using the insights and experiences girls share with us.

From websites and chatbots to IVR services, innovation for us is about using the right tech in the best way to reach girls and meet their challenges. As technology evolves and girls’ habits change, we adapt and improve the platforms, processes, and infrastructure that underpin everything we do.

Context

Girl Effect’s Global Technology Team oversees the management, maintenance and delivery of our technology infrastructure backlog using agile practices, and the delivery of key digital innovations within the organisation, such as our AI-driven chatbots.

We have recently moved into an exciting period of tech development in Kenya - growing our internal technology team, establishing relationships with new technology vendors, and migrating our technology to new homes. We are now looking for a Digital Delivery Consultant to join us and facilitate the delivery of our growing technology roadmap, our backlog and projects, whilst playing a key role in helping the team achieve its strategic objectives. The successful candidate will join a cross-functional, international team working at the cutting edge of tech-for-good.

Responsibilities Include:

• Support our teams with scope refinement, design and delivery of technical projects, incl:
  • application of agile software delivery methodologies
  • sprint planning, ticket/backlog management and maintaining delivery momentum,
  • capacity planning and resourcing
  • management of a selection of technology partners and creating clear visibility of their work
  • ensuring work meets acceptance criteria, is correctly documented, reported, run, on time and within budget
  • providing regular progress updates to stakeholders across multiple departments
• Create technical and business documentation on Notion and Google Drive, incl:
  • briefs, scopes, reports and other project and product planning documentation
  • risk reporting
  • TORs, PRFs, RFPs
• Support the Digital Delivery Manager and Director of Technology to define roadmaps and manage the org-wide technology backlog, including logging requests from teams.
• Work with the broader organisation to modify our ways of working for efficient delivery processes and continuous improvement.

Expected commitment

• The assignment is expected to take approximately five months.
• The consultant will be expected to spend up 24 hours or 3 days a week on this project.
• The consultant's assignment period starts in July 2023 and ends in December 2023

Who You Are

Skills and expertise:

• 3-5 years of experience in project management, ideally with the delivery of multilingual projects and technology infrastructure (hosting and data platforms, CMS, etc).
• Substantive working knowledge of CMS e.g. Wagtail, WordPress, Drupal, or other open-source technologies.
• Experience using Jira and Confluence to manage project delivery; ideally, also working experience setting up boards, forms, epics, processes, etc.
• Working knowledge of Google Analytics, Facebook Ads Manager, or other analytics/insights tools and how to use data to influence decision-making.
• Experience working in a software development team.
• Agile methodology experience or certification.
• Experience managing technology backlog.
• Prioritization with stakeholders.
• Experience managing third-party software vendors.
• Designing and inputting into roadmaps.
• Experience with Content Management Systems.
• Product / Project Management experience of at least 2 years. Core project management principles related to stakeholder management, briefing, scoping, status updates, risk & mitigation planning.
• Must have experience with web & mobile development.

Nice to have

• Experience in the ICT4D space.
• Understanding of managing & planning technical maintenance / technical debt strategies.
• Experience working alongside Site Reliability Engineering / Hosting Services.
• Understanding of data protection legislation impacts in technology.
• Experience working in a global setting.
• Interest in Social Development & Girls Empowerment.
• A big bonus for chatbot exposure.

Behavioural strengths

• A fast learner.
• Someone who is willing to take the initiative ·
• Someone who is methodical in their approach and values technology development processes like Agile.
• Someone who is passionate about social development and global issues.
• A positive attitude.
• Good communication skills.
• Time and task manager.
• Good team player.
• End-user focused.

Reporting

The consultant will report to Girl Effect’s Director of Product and Technology.

Tentative Timelines

• Terms of reference published: April 30th 2023
• Deadline for responses: June 12th 2023
• Consultant selection, contracting and briefing: End of June
• Start Date: July 1, 2023

Location

The consultant must be based in Kenya (remote) and must be conducive to working with teams in South Africa, Tanzania, Ethiopia, the UK, the USA, and India.

Proposal Submission

Your proposal, should you be interested (Max 5 pages), should cover

• Your understanding of the brief and why you feel you are well-placed to advise us on this
• Credential/Profile/CV
  • Please showcase any previous work that you consider relevant to what we are trying to achieve, how we approach our work, and the audience we cater to. Describe the qualifications, experience, and capabilities of the firm or consultant in providing the requested services.
• **Reference-**Provide at least three references for similar contracts with a description of the service provided and the contract periods of performance.
• Breakdown of Costs with applicable taxes and other charges clearly identified in KES. Consultants should provide their daily or hourly billing rate or their proposed fixed fee for the requested deliverables.
  • All applicable taxes should be quoted separately;

In their proposal, the bidder must demonstrate an understanding of the requirements described in the RFP and demonstrate how the bidder will meet the requirements of the evaluation criteria.

GE is not liable for any cost incurred during the award/contract preparation, submission, or negotiation of the award/contract. All submitted documentation and/or materials shall become and remain the property of GE.

VALIDITY of the proposal shall be for 90 days from the date of bid closure.

Evaluation Criteria

The criteria against which proposals will be evaluated are listed below.

Technical Evaluation

• Interpretation and understanding of this TOR - 10%
• Showcases relevant experience in having done previous similar work with relevant agencies or organizations - 20 %
• Geographical Experience in Kenya -10%
• Evidence of a minimum of three contactable references - 10%
• Experience and Qualification, share your CV/Profile/Credential - 20%

Financial Evaluation

• Value for money/proposed budget breakdown - 30%

Equal Opportunities

Girl Effect is committed to equal opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity, or expression. We are proud to be an equal opportunity workplace.

We are committed to building an organization that is truly representative of the communities that we serve. To this end, due regard will be paid to procuring consultancy services of organizations and individuals with a deep understanding and experience of our programming markets and diverse professional, academic and cultural backgrounds.

Safeguarding

You may be required to undertake safeguarding checks. Shortlisted consultants will be assessed on our organizational values at the interview stage. The successful consultant will be expected to adhere to our safeguarding policy. We encourage you to read and understand our safeguarding policy, the executive summary of which can be found here. We have zero tolerance for all forms of violence against children, beneficiaries and staff.

Tax

. Applicants are advised to ensure that they have a clear understanding of their tax position with regard to provisions of the Kenya jurisdiction tax legislation when developing their proposals.

Disclaimer

GE reserves the right to determine the structure of the process, the number of short-listed participants, the right to withdraw from the proposal process, the right to change this timetable at any time without notice, and reserves the right to withdraw this tender at any time, without prior notice and without liability to compensate and/or reimburse any party. GE shall inform the ONLY successful applicant(s). The process of negotiation and signing of the contract with the successful applicant(s) will follow.

How to apply

To apply for this opportunity, please submit your proposal by email with the subject line Digital Delivery Manager Consultant to [email protected] by June 12th 2023, 5 PM EAT.