Haleon Careers

Job Purpose:

• MEA Analytical Lead is accountable for leading the Analytical activities in Supply Chain for Haleon Commercial products.
• The Analytical Lead is responsible to provide support as Subject Matter Expert (SME) for analytical topics with a focus on Analytical method transfers to CMO, LOC and Haleon sites in MEA BU

Key Responsibilities:

• Provide analytical expertise to the Supply Chain organization.
• Provide expertise in the areas of Laboratory Analytics to the MEA Supply Chain organization to ensure that analytical methods are fit for purpose and in compliance with regulatory expectations.
• Collaborate with the CMO Quality, LOC Quality and Haleon site Quality teams and laboratories to ensure that analytical methods are adequately developed, validated, transferred, maintained and support Issue Management as required.
• Serve as analytical SME for method transfers as executed by the Supply Chain network.
• Provide direction during lab troubleshooting and lead internal Haleon analytical troubleshooting efforts as required.
• Utilize proactive thinking to generate creative solutions to complex technical problems.
• Serve as the analytical SME for Health Authority queries during regulatory interactions.
• Drive analytical strategy with a focus on continuous improvement, laboratory efficiency gains and implementation of state-of-the-art technical solutions across MEA BU.
• Provide training on Analytical related topics to other functions.
• Provide expertise to support laboratory maturity improvement and digitization programs across MEA BU.

Qualifications & Skills

• Bachelor’s Degree in Analytical Chemistry or equivalent,
• MS, Ph.D. in Analytical Chemistry is preferred.
• 8 -10 years in the pharmaceutical industry with operational experience in an analytical laboratory; profound experience in analytical technology.
• Pharmaceutical industry with operational experience in an analytical laboratory
• Profound experience in analytical technology.
• Good understanding of pharmaceutical quality management systems / quality process, standards, and compliance through past hands-on operational experiences such as participating in the design, implementation, and practical use of the Analytical Laboratory Systems.
• Excellent communication and negotiation skills (oral and written).
• Proficient in technical writing skills, strategical thinking and influencing without direct authority.
• Understanding and appreciation of diversity with the local, regional, and global culture, inclusive leader.
• Demonstrates leadership boldness but not losing the participative and engaging management style.
• Results-driven individual with a strong customer and quality focus.
• An established individual who can demonstrate his/her ability to drive quality performance across functions and globally.
• Computer literate (Microsoft Office) with demonstrated skills in the use of word processing, spread sheets, databases & information management systems.
• Highly flexible and possesses relevant experience in working in an international and multidisciplinary environment.
• Excellent interpersonal and leadership skills.

Job Purpose:

MEA Analytical Lead is accountable for leading the Analytical activities in Supply Chain for Haleon Commercial products.

The Analytical Lead is responsible to provide support as Subject Matter Expert (SME) for analytical topics with a focus on Analytical method transfers to CMO, LOC and Haleon sites in MEA BU

Key Responsibilities:

• Provide analytical expertise to the Supply Chain organization.
• Provide expertise in the areas of Laboratory Analytics to the MEA Supply Chain organization to ensure that analytical methods are fit for purpose and in compliance with regulatory expectations.
• Collaborate with the CMO Quality, LOC Quality and Haleon site Quality teams and laboratories to ensure that analytical methods are adequately developed, validated, transferred, maintained and support Issue Management as required.
• Serve as analytical SME for method transfers as executed by the Supply Chain network.
• Provide direction during lab troubleshooting and lead internal Haleon analytical troubleshooting efforts as required.
• Utilize proactive thinking to generate creative solutions to complex technical problems.
• Serve as the analytical SME for Health Authority queries during regulatory interactions.
• Drive analytical strategy with a focus on continuous improvement, laboratory efficiency gains and implementation of state-of-the-art technical solutions across MEA BU.
• Provide training on Analytical related topics to other functions.
• Provide expertise to support laboratory maturity improvement and digitization programs across MEA BU.

Qualifications & Skills

• Bachelor’s Degree in Analytical Chemistry or equivalent,
• MS, Ph.D. in Analytical Chemistry is preferred.
• 8 -10 years in the pharmaceutical industry with operational experience in an analytical laboratory; profound experience in analytical technology.
• Pharmaceutical industry with operational experience in an analytical laboratory
• Profound experience in analytical technology.
• Good understanding of pharmaceutical quality management systems / quality process, standards, and compliance through past hands-on operational experiences such as participating in the design, implementation, and practical use of the Analytical Laboratory Systems.
• Excellent communication and negotiation skills (oral and written).
• Proficient in technical writing skills, strategical thinking and influencing without direct authority.
• Understanding and appreciation of diversity with the local, regional, and global culture, inclusive leader.
• Demonstrates leadership boldness but not losing the participative and engaging management style.
• Results-driven individual with a strong customer and quality focus.
• An established individual who can demonstrate his/her ability to drive quality performance across functions and globally.
• Computer literate (Microsoft Office) with demonstrated skills in the use of word processing, spread sheets, databases & information management systems.
• Highly flexible and possesses relevant experience in working in an international and multidisciplinary environment.
• Excellent interpersonal and leadership skills.

• The role of the Sub-Saharan African Marketing Director is responsible for leading the marketing function and activities across all markets in scope. He or she drives the creation of value and our customers by executing the category portfolio strategy making us indispensable to its customers in driving category growth- measured in sales value & profit growth.

Key Responsibilities

• Champion the shift the new Consumer Healthcare culture and 3 key behavior’s – Do what matters Most, Keep it Human and Go Beyond
• Development and implementation of the portfolio and brand strategy inspired by area/global guidelines in Sub-Saharan African Hub
• Works closely with the area teams on developing adequate marketing mixes for innovations and continuously assesses and revises existing brands for Sub-Saharan African markets
• Working closely with the rest of the commercial leadership team to ensure adequate volume forecasting on the short, medium and long terms to achieve business targets and market share gain
• Ensuring that the marketing objectives are implemented in line with the overall portfolio strategy
• Undertake continuous analysis of competitive environment and consumer trends and ensures adequate response to competitive activities to safeguard market share and achieve business targets
• Ensure the presence and implementation of an effective innovation pipeline to address marketing objectives, portfolio strategy and support business growth
• Collaborates with the area insights team to commission and conduct market and consumer research to guide the development of successful marketing mixes in Sub-Saharan African Hub
• Ensures all marketing activities are implemented in adherence to the company’s regulatory and compliance guidelines
• Responsible and accountable for brand activation in the markets in scope in order to deliver brand growth by:
• Custodian of local consumer/customer insights/needs
• Lead the team to prepare inputs to MAPs
• Own and execute annual MAPs
• Lead the team to adopt annual media plans with local media agency
• Conduct regular business reviews and proactively manage business performance
• Lead the team to review media and promotional plans regularly and propose adjustments as needed
• Share assets with customer marketing and Expert field force for tailoring
• Manage markets A&P budget ensuring resources are allocated in line with the approved SRA
• Lead the Marketing organization in markets
• Develop the functional and core skill of direct reports through regular coaching and mentoring
• Set personal objectives, targets, guidelines and assess all direct reports
• Inspire, lead and drive a performance culture within the team
• Manage key talents' career and succession planning
• Lead the team to provide business case inputs for commercial and product innovation to the Area Marketing Team and enable LOC approval on DRM
• Ensure self and team have in-depth knowledge of the portfolio of products and the consumer/expert/shopper journeys to equip the Sales Force with the knowledge they need to win in market
• regulatory expectations.

Essential
Qualifications and skills

• Bachelor’s degree of Business Administration with marketing focus or equivalent
• 10+ years of proven B2C marketing experience, preferably within an FMCG environment
• 5+ years of experience in a management/leadership position, incl. managing teams and developing talent
• Cross functional experiences, particularly successful experiences partnering with Sales and Commercial Excellence functions to customize winning tactics to win in market
• Proven experiences in omni-channel marketing, strong knowledge and understanding of the changing media landscape (particularly digital) and impact on the consumer, shopper and expert journeys
• Strong analytical skills and business acumen
• Ability to work effectively and influence stakeholders to drive business agenda effectively.
• Proven experience in building and managing a high performing team and developing talent
• Experiences in market leadership teams preferred

Preferred

• Set Direction & Inspire
• Work across boundaries – must have excellent collaboration skills
• Release Energy
• Develop Capability & Talent
• Drive Performance
• Live our Values.

About the Role:

• As the Expert Marketing Manager, you will be responsible for the development and deployment LOC Expert Marketing Strategy including Where To Play, How To Win and Expert Activation Plans for priority brands in collaboration with BU Expert Marketing, LOC Marketing, Omni-CH, Media, CBIA, Medical and Comex (where relevant) teams.
• Setting high performance standards with a growth mindset, your role will be crucial to improve Key Expert Brand Performance Measures: Average Weekly Recommendation (AWR), Share of Recommendation (SOR) and Brand Recommended Most Often (BRMO). The role involves being the ambassador to drive the recognition of value add of Expert Marketing in LOC level and deliver our overall company goals consistently demonstrating 3 key behaviours of Haleon– Keep it human, Do what matters most and Go beyond.

Responsibilities:
Expert Strategy and Planning

• Owns, develops, and deploys the LOC Expert Marketing Strategy for related brands and categories in line with BU and Global Expert Programme.
• Develops Expert RGM IaB (Situation Assessment, Where To Play, How To Win, Connection Planning) for a set of Priority Brands in partnership with BU Expert Marketing, LOC Omnichannel, Marketing, Medical and Media teams.
• Provides market input for expert strategy and plans, develops, and represents LOC during BU/ global market visits.

A&P Management and Brand Activation:

• Owns A&P Management in line with brand objectives, ensures strong ROI and sufficiency of spent in every activity.
• Leads the adoption/adaptation of relevant content and manages the approval process for a set of priority brands to achieve expert targets.
• Builds brand cycle plans and collaborates with Omni-CH Activation Lead to transform plans into consistent expert journeys via multiple channels.
• Owns the creation of Digital, Media and Social Media assets for both Halo and Hero campaigns.
• Leads the launch of key innovation on expert channel following BU Expert Marketing guidance.
• Maximizes sampling pressure for categories and manages sampling activities to drive conversion.

Market Analysis, Expert Data and Insights:

• Identifies Expert insight gaps for a set of Priority Brands and develops action plans to address these gaps.
• Manages the implementation of quant and qual market research (IPSOS, IQVIA Medical Index, ad-hock surveys etc.) and conducts in-dept analysis to transform insights into actions.
• Owns the accurate expert net sales uplift calculation (ENSUM etc.) for his/her brands and ensures expert contribution is properly reflected into brand performance.

HHP and Digital Enhancement:

• Enhances HHP content (brand/category) and drives assets for campaign activation including webinars, e-mails etc.
• Collaborates with Omni-CH Activation Lead and Media teams to build the digital ecosystem per priority brands in line with brand objectives.
• Designs the theme, content and speakers to drive successful webinars.
• Owns successful Expert Media Activation (SEM-Paid search, social media, Programmatic Display and Video etc.) in collaboration with BU Expert Marketing, Media Teams and Media Agencies via effective and efficient media plans with the right set of KPI tracking in line with campaign objectives.
• Ensures proper investment and activation to increase sample orders via HHP supported with proper media activation.
• HCP and HCO Partnership:
• Develops strong networking with Key External Experts (KEEs) / HCOs (associations, societies, universities etc.) and collaborates with them for marketing activities leading speaker advocacy.
• Participates on Conferences and Congresses on exhibition stand and leads the implementation of scientific programmes, organises conferences, workshops, webinars for HCPs to drive trust and equity.
• Supports brand marketing team on appropriate KEEs engagement on DTC activities.

Drive performance with FF team:

• Collaborates with BU SFE and LOC Medical and Training teams to support creation and planning of training material for LOC Expert Field Force.
• Engages & energizes field team (F2F and Remote) on the Expert strategy and cycle plans for a set of Priority Brands across the market.
• Supports FF teams for L&L activations.

Compliance and Security:

• Maintains compliance with relevant regulations and industry standards.
• Delivers management monitoring and reporting on the application and tracking of appropriate governance policies across global expert engagements such as HCP interactions and payments, audits/assessments, contracts, data disclosure, HCP payments, metrics, etc. Leads the Management Monitoring for Scientific Engagements, KEE Engagements, and Sampling in line with SOPs (Standard Operating Procedure).
• Manages the end-to-end process of TPRM (Third Party Risk Assessment) and Contract Management of all expert activations; owns the monitoring, implementation and tracking process (webinar, workshop, events, focus groups etc.) and ensures all expert activities are in line with related SOPs.

Qualifications And Skills

• Bachelor’s degree in marketing, Health Science, or related discipline.
• 5 years business experience with 3+years’ experience in Marketing including HCP and/or Medical Marketing preferably with different market operations experience.
• Experience in digital marketing is a plus.
• Brand/product marketing experience, from developing brand strategy to implementing marketing & sales programs with evidence of performance, ideally for an HCP audience.
• Ability to understand science and work with medical and R&D to co-create, understand, and communicate (verbal and written) scientific information to both professional and commercial audiences.
• Significant experience in developing differentiated content by working with insights and creative healthcare agencies and adapting this content across multiple markets and channels-such as eSales aids, journals, conferences, and digital platforms.

Additional Qualifications:

• Developing and maintaining relationships with various stakeholders and quickly establishing trust-based, credible relationships.
• Ability to manage complex, matrix environments including global relationships and integrating stakeholder perspectives to encourage, brand vision, execution and full “Buy In” both at LOC, BU, and senior stakeholder level.
• Good understanding of digital capabilities and KPI’s
• Data gathering and analysis skills.
• Ability to think strategically, effectively manage projects & timelines and communicate through strong verbal and presentations skills.
• Ability to lead through collaboration, networking, and influence.

Responsibilities:

• Purchasing Activities - Generates POs (Purchasing Orders) and BAFs for Marketing, Trade Marketing and Expert with monthly Tracker, Quote Archive, Credit Note Management (around 2,000 POs generated every year)
• Invoicing Process - Ensures all invoices have been approved by respective business owner before Fiori approval. Performs periodic invoice reconciliation with Finance (around 5,000 invoices approved/reviewed every year)
• Processing MOH Fee Payments - Process within 10 days via MOH website, submit and approve receipts for HSBC card statement monthly + maintain and update MOH Tracker for Marketing, Trade Marketing and Expert to avoid fines (around 300 transactions every year)
• Price Structure - Secure approval through Adobe Sign & Organize/Archive approved Price Structures in dedicated repository with audit trail (universe of 2,400+ SKU/Market combinations)
• HCP management for Webinars/conference - Complete HCP payment submissions with supporting audit related documents to Finance and approve them in Fiori system. Documenting HCP payment request in PO tracker
• Vendor management - Register vendors/HCPs in Fiori & update information, as required.
• Monitoring the A&P Tracker - Maintain accurate Advertising and Promotional spend tracker to facilitate internal monitoring of expenditure related to each brand.

Basic Qualifications & Key Strengths:

• University degree + experience in sales/marketing, project management, supply chain
• Key strengths of ideal candidate – problem solver, attention to details, command on processes (SAP, Ariba, Fiori) and comfortable with numbers (Excel)
• Requires active engagement across functions (sales, COMEX, finance, expert)

In this position you will:

• Carry out continuous in process inspection for the product during production processes, and ensure all parameters are within specification.
• Coaching operators/technicians on GMP requirement, quality issues and ensures non-compliances to GMP are addressed on timely manner by working with line manager, quality and technical team.
• Identify areas to drive out operational waste and cost reductions thereby optimizing the Manufacturing and packaging processes.
• Make detailed observations, analyze data, and interpret analytical result. Manage towards, and report monthly against Quality KPI targets.
• People Leadership – full people leadership for a team of staff working within a production environment.
• Conduct effective risk assessments.

Qualifications & Skills:                 

• The job holder should have a degree in Pharmacy (Registered with Pharmacy and Poisons Board)
• Manufacturing experience/background preferable pharmaceuticals and/ or FMCG organizations.
• Experience in multi-product operations.
• Experience with people management.

Advantageous Qualifications & Skills:                 

• Excellent interpersonal and facilitation skills
• Analysis and Problem Assessment
• Planning and Organizing
• Desire and ambition to Improve Systems and Process
• Strategic Thinker: - ability to think outside the box.

In this position you will:

• Responsible for general oversight in managing Haleon local sales teams as well as distributor relationships in West Africa
• Advise General Manager on pricing, and contractual terms with customers
• Responsible for implementation of sales strategy, customer contract obligations, commercial terms, and third-party field force
• Oversees Net Sales delivery for all channels with adequate discount budget management with special attention to effectiveness and control over budgets that are approved and signed off by General Manager
• Excellence in trade initiatives execution with delivery of main KPIs. Ultimate success measure - growing market share of key brands, achieving overall customer satisfaction
• Supports the CCC process with quality input and market insights to ensure continuous demand fulfilment with no stock out and excess inventory build-up
• Representing Haleon in West Africa and is the custodian of Haleon’s reputation. Using sound judgement and is accountable for the Haleon’s Culture and Behaviours and ethical standards, as well as local laws, to ensure we operate with the highest level of trust and integrity. Always doing the right thing
• Together with the team, the role maintains a strong and responsible link with the community where Haleon operates, through work with consumers, distributors, healthcare professionals, trade associations

Essential Job Responsibilities:                 

Drive and manage the business:

• Provide inspiration to the local community and Haleon in terms of creation & successful management of market channels thanks to sound development of best-in class team
• Development and sound execution of channels, and Key Accounts strategy driving Haleon brands market share growth
• Improvement and constant challenge of RTM in the face of market change and dynamics
• Creation of clear competitive advantage long term for Haleon brands
• Monitor market dynamics, customer, and shopper insights to anticipate changes and ensure timely reaction on them
• Working with third parties in market partners to drive excellence of in-store execution to ensure best visibility, product availability and consumption growth of Haleon brands. Ensuring that right KPIs are set, tracked, and evaluated
• Delivery of high-quality input to demand forecast positively influencing Forecast Accuracy and OTIF
• Significant contribution to net revenue management process providing valuable input to brand pricing, price pack architecture, promotional strategy based on customer insight, driving rigorous G2N management
• Building relationships with distributors and key customers, particularly at senior levels and utilizing these relationships to influence decisions being made in the Haleon categories
• Building know-how and ROI mindset within the team so we constantly improve ROI
• Development of local organization quality and competencies as a team and as individuals, especially on key account management, in-store performance, financial acumen, and negotiations skills

People & performance culture:

• Represent Haleon internally. Role model and embed the Haleon culture and behavior’s, demonstrate cultural awareness, and drive the Modern Employer agenda
• Inspire, engage, empower, and align the organisation with the Winning in Market growth strategy
• Manage change, lead through transitions
• Leverage and energize the matrix, influence, and collaborate to find solutions for the business and the enterprise

Qualifications:                

• Bachelor’s degree of Business Administration with marketing focus or equivalent
• Commercial Leadership in Sales, Expert, Trade Marketing
• 10+ years of experience in FMCG/consumer healthcare company
• Strong knowledge and understanding of different markets and channels
• Significant experience in key accounts management, developing key accounts strategies and activation plans

Other Job Factors:                 

• Excellent and proven negotiations skills
• Evidence of defining business strategy and execution at a senior level
• Ability to lead and develop a team to achieve given targets
• Demonstrable leadership abilities, empowering and developing a large business to execute with excellence along path to purchase
• Experience of influencing senior business stakeholders through strategic thinking and planning, communication and influencing Cluster acumen and budget management
• Experience in driving cross functional alignment namely with Category and Shopper Marketing team and Consumer Marketing team
• Proven ability to translate global, regional and category strategies to local needs
• Understanding of country/cluster trade across all channels, current dynamics, and evolution
• Expertise managing and motivating sales teams
• Need to be based in Kenya

Job Purpose and Key Responsibilities:

The T&S manager will be the key contact for tax and stats activities for the Kenya market. They will work with wider Finance/P2P/Finance Director to ensure tax and stats compliance is performed effectively. 

Key responsibilities & Deliverables:

Tax & Statutory activities

•  Responsible for preparation of all tax and statutory compliance deliverables   (VAT/Corporate tax/Statutory Accounts/Group tax Reporting/Oversight of Operational Transfer Pricing)
• Be a tax partner to business including legal entity structure, products and business change with support from advisors where necessary.
• Providing support to the Tax & Stats GPO projects team
• Act as a key point of contact for local tax authorities and handles all tax audits & filings not outsourced
• Coordinates and manages relationships with outsourced tax consultants and wider Global Tax Haleon team
• Preparation and lead delivery of training in relation to Tax matters
• Work with Global tax Costa Rica team, regional Global Tax contacts, as well as FD to deliver operational transfer pricing activities
• Coordinate and work with external consultants as required for TP Doc process
• Responsible for delivery of Group tax reporting process and tax packs
• Responsible for delivery of all Statutory Accounts, as well as end to end audit coordination with Statutory Auditors in market
• Key point of contact for Financial Statement delivery, including coordination with FC/FD/wider finance teams/P2P
• To be consulting Point Of Contact for VAT/WHT coding of invoices for Genpact/P2P as required
• Consider the difficulty of the problems and the extent to which judgement and analysis to fully comply with the company’s polices/standards, and the laws and regulations.
• Ensure all business activities comply with relevant Global SOPs , local laws and of high ethical standards.

Requirements

• Bachelor's degree
• Strong systems and analytical skills;
• Knowledge of local Tax and Stats requirements (preferably a qualified Accountant)
• Highly organized with the ability to complete multi-tasks in a timely manner
• High attention to detail, proficient in Microsoft Office packages
• Supervisor/Manager experience is required and a strong team player
• Knowledge of accounting treatment and basic taxation
• ERP experience is preferred
• 4-5 years in tax practicing and payable management experience are preferred
• Good understanding of controls and compliance requirements
• Ability to effectively manage time and resources against agreed deadlines for Tax & Statutory deadlines

About The Role

We are looking for a Demand & Supply Planner for SSA whose purpose will be to support in optimization of service, costs and inventory for all SKUs imported & locally manufactured into SSA. They will actively use the agreed Demand Forecast and various supply-parameters as inputs which is a critical role supporting Demand & Supply Planning Mgr SSA.

Key Responsibilities

• Integrate Demand & Supply plans to Generate Supply Plans with production sites to deliver stock to support sales forecast. Ensure on-time order placement aligned with contractual agreement.
• Leverage on SAP for Open Order Book, ensuring alignment with manufacturing plant production plans and tracking goods released plus in transit with close collaboration with logistics team.
• Liaise with in-market supply coordinators/Demand Planners to understand the forecasted requirements, NPI and promotional activities, seasonality and manage supply to achieve and maintain high levels of customer service whilst meeting inventory targets.
• Proactively identify key supply/demand imbalance, assess the risk, run root cause analysis, evaluate options, and propose solutions. Ensure corrective/preventive actions are in place. Review weekly supply issues (Out of stocks, predicted stock outs and risks on overstocks), and provide necessary input for weekly SCIM
• Manage supply planning horizon, outside the manufacturing lead-time, ensuring weekly load levelling of supply plan against available capacity & inventory targets, considering agreed campaigns
• Review existing KPI's & lead/lag measures to prevent undesirable effects of supply & demand changes. Action agreed performance improvement plans & integrate new improvements into current std ways of working
• Drive KPI’s Sales Forecast Accuracy/Bias and OTIF delivery for SSA Haleon sites only and support in preparation and coordination of data building into Pre-DRM and DRM meetings.
• Liaise with Customer Service & Logistics on shipment plans & Logistics requirements.
• Support in preparation and coordination of data building into Pre-DRM and DRM meetings.
• Optimize stock holding levels within the total supply chain through a detailed understanding of the key planning parameters and E2E process (Safety stock, lead times, supply reliability, demand variability, service objectives and in line with W Cap Target)
• Liaise with hubs master data team to provide input with the correct supply planning parameters set up per SKU.
• Be responsible for the regular review, maintenance, and improvement plan of basic supply planning parameters to reflect current supply chain performance indicators and protect customer service level targets.
• Work closely with Hub NPI coordinator & provide timely information as necessary (eg first production date), to allow effective tracking, risk identification & issue resolution of NPIs and Artworks.
• Work closely with sites to mitigate product write offs.

Essential

Qualifications and skills

• University bachelor’s degree & Supply chain qualification in Supply chain. Logistics, Finance, Engineering or Commerce to manage the optimization and balance required between cost, cash, and service.
• 5-7 years’ experience in FMCG environment or working in an in-Market Demand Planners/supply planner role to have a clear understanding of how demand & imports supply planning works is needed since this is the core of the function.
• High proficiency in excel use, exposure in SAP & general planning capability is required.

Preferred

• Ability to work with and coordinate diverse teams to reach a common goal and manage a wide variety of Stakeholders.
• Some knowledge of shipping and freight terms would be advantageous.