ICANN Careers

Key Responsibilities & Duties:

• Relay and support Technical Engagement opportunities in the region in coordination with Regional Stakeholder Engagement (GSE) and Government Engagement (GE) teams.
• Promote the Security, Stability and Resiliency best practices for the Internet’s systems of unique identifiers in the region.
• Coordinate, plan and deliver training and capacity building programs across the region in line with the regional engagement strategy.
• Monitor published technical documents, blogs, social media postings, etc., and relay relevant and significant content to the regional community.
• Contribute to processes for consulting and collecting inputs from internal and external technical stakeholders at the regional level. This includes contributing to regional strategy development processes.
• Maintain all necessary equipment and materials relevant to an effective delivery and measurement of training and capacity building activities.
• Liaise with regional Communications, Global Stakeholders Engagement (GSE) and Government Engagement (GE) teams to identify capacity building needs and effectively communicate key ICANN technical messages.
• Follow-up on execution of technical cooperation agreements with partner organizations or third parties.
• Monitor regional technical events calendars and identify events where ICANN technical mission/work can be promoted, and coordinate with Speaker Bureau to secure participation as appropriate.
• Contribute to the regular and consolidated Technical Engagement reporting process.
• Relay technical topics that need close attention and/or a formal position from ICANN to the Vice President for Technical Engagement.
• Support any other activities as identified by the Vice President for Technical Engagement.
• Study publications, periodicals, mailing lists, and other news sources to stay informed of relevant changes in the Internet industry and apply that knowledge to work.
• Ensure the production of a report after every training event within four (4) weeks after the conclusion of the event. 
• Other duties as assigned or requested.

Required Knowledge, Skills, and Abilities (KSAs):

• Excellent understanding of the Internet Protocol (IPv4 & IPv6) technology and associated services such as DNS, DNSSEC, WHOIS, and other relevant protocols and technologies.
• Be a seasoned facilitator and trainer capable of imparting knowledge and skills to meet ICANN technical capacity building objectives.
• Ability to quickly grasp technical concepts, particularly those related to the operation of the Internet.
• Good understanding of ICANN’s technical ecosystem.
• General understanding of the Internet Governance ecosystem.
• Sound judgment, diplomatic skills, and tact when interacting with various stakeholders.
• General project management skills including the ability to effectively manage multiple projects with overlapping tasks.
• Self-motivated, ability to work independently.
• Excellent interpersonal, collaboration, and communication skills, including the ability to work and interact in a highly diverse, multi-cultural, and globally distributed team.
• Ability to remotely coordinate project/work with team members using online tools.
• Ability to clearly communicate complex and sometimes controversial information, concepts, policies or positions, both verbally and in writing, to internal and external audiences.
• Proficiency in Microsoft Office products and Google Apps services.

Education and Experience Requirements:

• Bachelor's Degree required, with study in Computer Science or a related field
• Minimum of five (5) years of relevant experience in a technology driven organization
• Minimum three (3) years of operational experience in Internet services delivery
• Experience in delivering technical training
• Prior international experience is strongly preferred along with working for a Community driven Organization
• Experience within an Internal Technical Coordination Organization strongly preferred.
• Candidate must be based in the particular region where this job is located, preferably in country where ICANN already has presence.

Languages:

• Fluency in both written and spoken English is required.
• Fluent written and spoken language skills in any of the other official United Nations languages is strongly preferred.

Key Responsibilities & Duties:

• Oversee, lead and execute, organization's engagement in Africa region with all stakeholders, including governments, and senior officials, academic, business and legal communities, and non-commercial interests.
• Facilitate engagement in Eastern, Southern Africa & Indian Ocean countries on the Coalition for Digital Africa program, in collaboration with the Coalition Secretariat and other ICANN org staff.
• Monitor, identify and analyze Internet related developments, public policy issues and trends, and impact on strategy in Africa region, and translate into practical plans.
• Develop organizations work in region, including internal coordination and external partnerships.
• Analyze local and regional developments and create reports and communications such as position papers and reports to communicate ICANN's global strategy.
• Engage in regional and international Internet governance dialogues, including strategy to address issues affecting organization.
• Work in partnership with appropriate internal organizations to develop and carry out educational and outreach activities.
• Support a disciplined communications and reporting system between the regions and the organization on issues and events relevant to ICANN's responsibilities.
• Negotiate effectively and influence resolution on issues in an environment with conflicting stakeholder views.
• Provide internal counsel and input on issues relevant to the region.
• Seek internal alignment on issues relevant for regional success.
• Empower regional stakeholders to become active participants in the !CANN community.
• Maintain favorable relations with the regional media, shareholders, employees and the general public.
• Serve as spokesperson for the organization in this specific region, maintain area expertise and prepare and give speeches, reports, briefs, presentations and media releases.
• Maintain and expand network of all stakeholders in the region, including governments, internet industry, and media and communications professionals.
• Strengthen stakeholder engagement and participation, specifically government, business, technical and civil society.
• Engage with regional and international intergovernmental forums.
• Direct organizations policies and objectives in the region.
• Serves as a focal contact for projects related to the Coalition for Digital Africa program.
• namely the DNSSEC roadshows; the support to African association of parliamentarians and the Universal Acceptance project for business and public sectors in the Eastern, Southern Africa and Indian Ocean region.
• Represents ICANN’s vision in the Coalition projects being deployed in Eastern, Southern and Africa and Indian Ocean countries.
• Participate in project teams of the relevant projects under the Coalition programme.
• Attend and contribute to the Coalition programme team.
• Contribute to reporting on the Coalition programme.
• Identify public policy influences, political issues, trends, that impact organizations work.
• Identify and implement improvements for organization's global work in region.
• Other duties as assigned or requested by the manager.

Required Knowledge, Skills, and Abilities (KSAs):

• Knowledge of the internet, Domain Name System and common related issues required.
• Proven ability to communicate complex and often controversial information, concepts, policies and positions, both verbally and in writing, to internal and external audiences.
• Ability to work in a global environment with strong awareness and ability towards engaging with all cultures and interests.
• Ability to work in globally distributed organization.
• Ability to work with highly diverse workforce.
• Able to work independently (self motivated).
• Must have excellent communication skills.

Education and Experience Requirements:

• Bachelor's Degree required, Study in International Relations, Policy, Law, International Business and/or an appropriate technical fields desired.
• Minimum six (6) years of experience working in an international legal, governmental and/or multi-stakeholder environment.
• Prior experience at senior level in government preferred.
• Prior international experience strongly preferred.

Language

• Fluency, both written and spoken, in English is required.
• Ability to read and write and converse in at least one of the languages of the region other than English at a level sufficient to conduct job-related business transactions required.
• Fluent written and spoken language skills in any of the other official United Nations languages is strongly preferred.