Innovative Software Technologies Ltd Careers

Responsibilities

Exhibits Lean-Agile leadership:

• Exhibits the behavior's of a Lean-Agile Leader with a Lean-Agile Mindset
• Helps the team embrace SAFe Core Values, adopt and apply SAFe Principles, implement SAFe practices

Champions adopted Agile practice:

• Demonstrates, champions and enforces the use of Agile practices adopted from the SAFe framework. These may include the rules of Scrum, Built-In Quality practices, Work in Process limits from Kanban, and any other process the ART or the team has agreed to adopt

Facilitates the team’s progress toward team goals:

• Acts as a team facilitator and is continuously engaged in challenging the old norms of development to improve performance in the areas of quality, predictability, flow, and velocity.
• Helps the team focus on creating increments of value each iteration and achieving daily and Iteration Goals in the context of the current Program Increment (PI) Objectives.

Leads team efforts in relentless improvement:

• Helps the team improve and take responsibility for their actions; facilitates the team retrospective.
• Teaches problem-solving techniques and helps the team become better problem-solvers for themselves.

Facilitates events:

• Facilitates team events, including the Daily Stand-up, Iteration Planning, Iteration Review, Iteration Retrospective, Backlog rRefinement and the team’s PI Planning activities and ensures they are productive and kept within the timebox

Supports the Product Owner:

• Helps the Product Owner in their efforts to manage the backlog and guide the team while facilitating a healthy team dynamic with respect to priorities and scope.
• Facilitates the removal of impediments:
• Helps the team in addressing and eliminating impediments and issues to improve the likelihood of achieving the objectives of the Iteration.

Promotes SAFe core competencies:

• Helps the team to excel at the SAFe core competencies of Agile Product Delivery, and Team and Technical Agility.
• Builds a high-performing team:
• Focuses on ever-improving team dynamics and performance and coaches the team in self-management.
• Helps the team resolve interpersonal conflicts and challenges and identify opportunities for growth.
• Escalates team problems to the RTE when necessary, but only after internal team processes have failed to resolve the issue; helps individuals

Responsibilities to the RTE and Agile Release train

• Supports the RTE who is leading a team of Scrum Masters within the ART to achieve the best outcome for the ART
• Helps coordinate inter-team cooperation and helps the team to operate seamlessly alongside other teams with the ART
• Helps the RTE and other Scum Masters to achieve their goals
• Leads the team in managing external dependencies and the on time delivery of dependencies others have on the team

Coordinates with other teams

• Supports the team’s efforts to continuously improve communications and relationships with other teams
• Represent the team in the Scrum of Scrums, helping the team remain aware of opportunities to engage and improve program effectiveness
• Helps the team build effective relationships with the System Team, User Experience, Architecture, and Shared Services.

Supports SAFe adoption

• Supports the overall adoption of SAFe across the enterprise by coaching stakeholders and other non-agile teams on effective interactions with agile teams, participating in the Scrum Master Community of Practice, and supporting the organization’s Value Management Office

Enables organizational effectiveness

• Works with other Scrum Masters and stakeholders to help the team contribute towards improving the overall development Value Stream
• Facilitates preparation and readiness for ART events
• Assists the team in the preparation and contribution to ART events, including PI Planning, System Demos, and the Inspect and Adapt Workshop

Supports estimating:

• Guides the team in establishing normalized estimates and helps the team understand how to estimate Features and Capabilities

Qualifications

Minimum

• Bachelor’s degree required, an MBA or master’s degree (Finance) in a related field preferred
• Relevant certified Scrum Master qualification, for example, SAFe Scrum Master or equivalent
• Agile Experience including international suppliers or markets – minimum 3 years
• Communication and relationship management experience to executive level –minimum 2 years
• Hands-on experience of working with international stakeholders and teams

Preferred:

• Demonstrable knowledge of international remittances, fintech and financial services
• Technical Mobile Payment or Financial Payment Service Experience – 2 years
• Service Operations Qualification – ITIL
• Regulated service industry experience

Responsibilities and Duties

• As a React Native Developer your main responsibilities will include:
• Build high-quality, responsive mobile apps using React Native on time
• Collaborate with cross-functional teams to identify and prioritize app features
• Write clean, maintainable, testable, reusable, effective, as well as scalable JavaScript code and create interchangeable front-end modules
• Ensure that the app is responsive and performs well on both iOS and Android platforms
• Optimize the app for maximum speed and scalability
• Troubleshoot and debug issues that arise during development
• Stay up-to-date with the latest trends and technologies in mobile app development

As a React Native Developer your skills and qualifications will ideally include:

• Bachelor's degree in Computer Science, Computer Engineering, or a related field
• 3+ years of experience in mobile app development using React Native
• Experience building scalable, enterprise-grade mobile apps
• Familiarity with RESTful APIs and integration of third-party libraries
• Experience with JavaScript libraries such as Redux to make API calls
• Strong understanding of mobile app design patterns and best practices
• Familiarity with Git for version control
• Strong problem-solving skills and attention to detail
• Ability to work independently as well as part of a team
• Strong communication skills

Preferred Qualifications:

• Experience with Firebase or other cloud services
• Hands on experience with React tools like Webpack, Enzyme, React.js, Flux and Redux
• Experience with CI/CD pipelines and tools such as Jenkins or CircleCI
• Familiarity with containerization and deployment tools such as Docker and Kubernetes.
• Good troubleshooting skills

Candidate Skill sets required

1. Proven experience working with Idemia MBSS
2. Good understanding of IT infrastructure and architecture,
3. Working experience with containerization and orchestration (Docker, Kubernetes, etc.),
4. Expert in Linux scripting and commands
5. Good understanding of databases and best practices
6. Knowledge of scripting and programming language (Java, Javascript, Bash, python, etc.),
7. Working experience with Rabbit MG, Java multi-threadind

Job Description

• The candidate will be tasted with the following activities
• Work on daily operation of the installed MBSS application ensuring 99.99% uptime
• Perform daily health checks on the system to ensure optimal performance
• Carry out switch over of the MBSS application from one site to another
• Analyze the logs for MBSS in order to pick up any errors
• Interface with Idemia team to escalate any errors
• Improve and automate the monitoring of the MBSS solution

Application Support Engineer

• To provide Software Application Implementation & support services for Innovative Software Technologies customers.

Experience 

• 2 years System Implementation activities
• Respond to 1st & 2nd level support tickets raised by clients
• Provide Pre Sale support to Sales resources
• Solution Proposal making and Documentation.
• Preparing and delivering Presentation
• Personal characteristics:
• Eager to Learn
• Self-Motivation/Drive
• Sociable
• Quick to Adapt to a working environment
• Effective Communication & Presentation skills
• Problem Solving skills
• Creative thinking

Job Overview

• To Prospect, identify, Qualify and close Sales opportunities/
• Target selling into specific accounts
• Experience in selling into Financial Institutions
• Sales experience in Information Technology, Software Applications, IT services
• Solution Proposal making and Documentation.
• Prepare and deliver Presentation

Personal characteristics:

• Eager to Learn
• Self-Motivation/Drive
• Sociable
• Quick to Adapt to a working environment
• Effective Communication & Presentation skills
• Problem Solving skills
• Creative thinking

Detailed Description

• Candidate with minimum 10 years experience in Telecommunications/Information Technology industry

Key accountabilities and decision ownership: Strategy

• Develop, define and implement the overall projects demand management structure & prioritization processes
• To ensure project requests/demand prioritizations are carried out in line with organization’s strategic goals and based on defined parameters
• To initiate, participate and contribute (at a high level) to any ongoing business activity which will affect the projects demand pipeline.
• Build an overall demand pipeline on an annual basis as well as in an ongoing basis (mapped against annual plan).
• Manage list of project demand pipeline on an annual basis as well as in an ongoing basis

Digital Transformation across Enterprise Business

• Oversee all interactions and items driven by Group and impacted stakeholders through managing the output and owning the relationship.
• Contributes to develop the overall EBU strategy and direction through in-depth knowledge and expertise of business improvement drivers / continuous improvement initiatives
• Re-set and rethink our ambition as we progress in the transformation
• Foster and build relationships within Enterprise Business to ensure the readiness, adoption and embedding of a digital change within the areas of impact
• Facilitate best practice sharing and knowledge transfer
• Develop and Implement agile adoption. Foster an understanding of and adherence to agile principles.
• Supporting the Change from a Telco to Techco i.e. digital change management
• Monitor external trends to assess current focus and identify new areas.
• Use techniques that increase collaboration, predictability, transparency and promote a culture of experimentation and innovation

Project Management Operations / Customer Facing

• Manage the EBU programme (consolidation of multiple projects – both strategic and operational)
• Prioritise projects in line with the business strategy and carefully manage the implementation to ensure minimum disruption in the business
• Develop a project dashboard which will outline the key projects in the EBU, status and project risk
• Establish project governance and reporting guidelines to better manage projects in the EBU
• Partner with business leaders at all levels to identify short and long-term divisional and enterprise wide projects.
• Develop and maintain a project and enhancement Methodology aligned with business priority, delivery capacity, technical dependencies and ongoing project portfolio.
• Promoting project management within the organization across waterfall and agile principles.
• Resolve issues and conflicts related to the interdependency of projects
• All processes and procedures of the departmental to ensure proper service delivery and alignment to ISO processes.
• Coordinate the development of SLA between business units and other support functions i.e. Enterprise Technology, Enterprise Commercial, Risk, HR, Supply Chain, Legal and Regulatory

Benefit Management

• Review and assist project teams in developing the Business Case
• Ensure tangible/intangible benefits of projects are identified and documented
• Ensure project KPIs are identified, tracked, and documented
• Ensure benefit registers are updated and documented

Reporting and Dashboard

• Ensure status of all project delivery across all phases, project issues, project risks, and project plans are tracked and communicated
• Ensure resource allocation, utilization, knowledge transition and resource availability are tracked and communicated
• Ensure benefit realization after project implementation

Role purpose:

Define, improve and maintain the project quality gates for Mobile Money projects. Liaise with customer project quality assurance team on the implementation of quality gates. Management of business as usual (BAU) Releases for Mobile Money, associated services, and infrastructure. Maintain a forward schedule of operational acceptance testing. Coordination of deployment of changes in non-production environments. Manage the business configuration management process. Manage and maintain the MPesa Operations repository for the project and patch-related documentation on Sharepoint.

Key performance indicators :

• Adherence of Mobile Money projects to agreed project quality gate criteria and processes
• Improvement of project quality gates based on lessons learned
• Release management of patches for Mobile Money, associated services, and infrastructure
• Proactive management of the testing and deployment of patches
• Coordination with transition managers and the operational acceptance testing (OAT) team to maintain the forward schedule for OAT
• Maintain the business configuration management process
• Maintain the Sharepoint repository of project and patch documentation
• Support with management of ad hoc patching-related activities.

Knowledge and experience

• Strong Project Management, stakeholder, and vendor management.
• Project quality assurance.
• Demand & release management
• Software test management.
• Subject matter knowledge of mobile payments applications and infrastructure delivery.
• Off-shore service delivery experience and use of remote working communication tools.

Essential
• Project Management with international suppliers or markets – minimum 3 years
• Project Management certifications - PRINCE 2, APMP, or equivalent
• Experience in software release management and testing of highly available and high throughput financial systems.
• Strong experience in collaboration tools e.g. MS Teams and MS Sharepoint as well as trouble ticketing systems e.g. BMC Remedy
• Communication and relationship management experience to Executive level – 3 years
• Excellent time management and problem-solving skills

Desirable
• Mobile Payment or Financial Services Experience
• Service Operations Qualification – ITIL
• Degree Qualification - STEM
• Experience in working in dynamic and high-growth environments
• Experience in working with multi-cultural geographically distributed teams