KWAL Kenya Wine Agencies Careers

JOB PURPOSE

The job holder will assist in managing the success of departmental tasks and projects relating to Internal Audit.

RESPONSIBILITIES AND ACCOUNTABILITIES

• Assist in carrying out Internal Audit Reviews and Adhoc assignment as per the audit plan.
• Assist in stock taking and analysing data.
• Assist in controls reviews.

Closing Date: 08/05/2024

JOB PURPOSE

Under the general guidance of the Assistant Systems Administrator, the intern will ensure proper administrative operation of the IT department and assist in managing the success of department tasks and projects relating to system and network infrastructure administration issues at KWAL.

RESPONSIBILITIES & ACCOUNTABILITIES
Area 1: System Administration

• Technical and operation support directly to business units for application rollouts and other projects, including planning, implementation and vendor coordination.
• Implement, support and administer intranet, internet, network and servers to ensure business effectiveness.
• Setup, maintenance and troubleshooting of enterprise level backups including daily backups of data, program tools, IP telephony systems among others;
• Ensures security of company data by documenting and implementing back-up, installing anti-virus software, and disaster recovery procedures;
• Coordinate Preventive maintenance
• Track and manage ICT Assets.

Area 2:  Helpdesk Services 

• Provide first-tier support for the efficient resolution of end user IT related issues.
• Maintain, troubleshoot and repair, work station, and ICT equipment, hardware and software support and serves.
• Participate in rollout, installation, implementation, and support of new hardware and software technologies.
• Provide helpdesk support on workstations, handheld devices and Microsoft Office to facilitate seamless business operations.
• Provide first-tier support for the efficient resolution of end user IT related issues with the agreed Service Level Agreement (SLA’s).
• Efficiently manage all helpdesk incident tickets through prioritization and scheduling of problems including escalations as and when required. 
• Record, track and document the help desk request problem solving process to identify trends and propose remedial interventions.

Qualification :

• BACHELOR OF TECHNOLOGY

Job Description:

The job holder will be responsible for developing, driving, and managing corporate and regulatory affairs, and sustainable growth strategies and programs whilst future proofing KWAL & HEINEKEN Beverages International (HBI) business, manifesting in top quartile trust within the FMCG sector across the EAC region.

Stakeholders Management

• Map key strategic stakeholders, develop and implement a pro-active stakeholder engagement and relationship management strategy that enhances the strategic intent of the corporate strategy.
• Identify and leverage strategic relationships to secure optimal strategic positioning in the industry to maximise KWAL performance.
• Engage Senior Internal Stakeholders on external developments that impact the business to ensure understanding, awareness, and impact on commercial priorities to enhance informed business decisions making.
• Work closely with the MD and other Directors in the establishment and management of relationships with key KWAL stakeholders including Government Agencies, Regulators, other industry players, key clients, and regulators.
• Working closely with HR to build internal communications/engagement plans and Employer Value Proposition (EVP) strategies and content.
• Set up frameworks and procedures to support appropriate and timely communication approaches to enhance communications with key stakeholders.
• Manage stakeholder satisfaction research projects, including developing and implementing strategies for continually improving stakeholder satisfaction.
• Coordinate stakeholders contact through the implementation of a stakeholder contact management system including planning and management of stakeholder forums, meetings and special events.
• Implement KWAL projects with the aim of building stakeholder engagement to secure new business for the company.

Public Policy, Advocacy & Regulatory Affairs Management

• Proactively assesses, anticipate and map key risks and opportunities related to market, excise/ fiscal and regulatory environment that will affect business climate, short and long-term business goals.
• Maximise government goodwill to attain an optimal country taxation regime.
• Liaise closely with KWAL stakeholders to provide timely advice to the Managing Director and Board of Directors on emerging issues and any policy or regulatory changes impacting on KWAL’s business.
• Build understanding of how country specific excise, import laws and corporate concessions impact KWAL business and devise strategy on how to be most cost effective.
• Achieve license to trade victories including understanding taxation regimes, maintaining business license, and responding to government needs and requirements.
• Identify and assess business exposure to risk(reputational, regulatory, relationship, external environment, and sustainability impact) as well as design and implement plan for mitigating risks.
• Engage regional trading blocks to understand the threats and opportunities involved in regional politics and develop a plan to influence decisions that will be made in these blocks to the                        advantage of KWAL.

Corporate Affairs / Communications and Reputation Management

• Define a clear, desired reputation for the company and build an integrated communication plan (corporate, brand, internal/employee) with measurable KPI’s:
• Set up meetings with government, media, and influential community members, attend association meetings and carry out planned communication.
• Appropriately identifying local needs and programmes for social investment; setting up and carrying out educational experiences to build stakeholder awareness.
• In charge of developing and socialising KWAL’s message house and managing all external communications both content and channels.
• Monitor and address any negative publicity and initiate the appropriate corrective actions.
• Ensure KWAL’s readiness to deal with crisis situations, leading communications and advising the business during any potential crisis.
•  Influence government, communities, and other stakeholders in perceiving KWAL to be an exemplary corporate citizen.
• Liaise with specific government stakeholders to help build KWAL corporate brand awareness and thus facilitate the expansion of KWAL.
• Leverage industry associations, local partners, communities, in promoting responsible drinking.
• Monitor competitor’s innovation initiatives and develop new approaches that match or exceed local best practice.
• Ensures the optimal execution of all Corporate Affairs processes by using common management tools, monitoring and benchmark methodologies and best practices from the global team / OpCos / companies /industries.

Media and Public Relations Management

• Manage media relationships to best communicate the KWAL’s story to the external target audience.
• Facilitate good media coverage of the Company by developing and maintaining good media relations through lobbying, engagement and availing relevant information to the members of the press as requested.
• Support the RTC & brand team to develop and execute Brand PR strategies to optimise brand strategy/brand campaign through- earned media.
• Manage interface to brand and product complaints, customer and consumer care line, develop appropriate response for dissemination via brand/product/BU or corporate as appropriate.

KWAL Sustainability Management/Functions

• Formulate company’s long-term sustainability vision, mission and operating principles and lead the development of a high-level strategy to support them.
• Support the development of the HEINEKEN Brewing a Better World (BaBW) strategy and governance and coordinate sustainability policies and initiatives to deliver our BaBW agenda.
• Lead the development and execution of a broad-based, company-wide strategic sustainability initiatives, integrating sustainability throughout KWAL and in all areas where it has a footprint.
• Ensure that the company’s sustainability effort enhances business performance and supports the long-term interests of the company.
• Identify relevant information technology to build corporate brand reputation and prevent and/or manage potential issues and conflicts.
• Identifying individuals and groupings who may, in future, influence decisions that impact KWAL’s business.
• Partner to attract, develop, engage, and retain talented individuals and create an environment where they can realize their full potential and contribute to the attainment of departmental and organizational goals.

Qualification :

BACHELOR OF LAW

Job Description:

• Assist in drafting of legal correspondence and legal documentation.
• Assist in carrying out legal research and preparing legal advisories.
• Maintain and keep updated the contracts register.
• Maintain the litigation schedule and support LD on litigation management.
• Assist in the organization and support of sensitization/training events (such as on laws and policies).
• Support the team on Department projects.
• Attend meetings and offer support with minutes and action logs as required.
• Review the KIPI journal monthly.
• Prepare and submit reports and presentations as required.
• Bachelors of Law (LLB) Degree, Upper Second or above
• Ms Office – Word, Excel and Powerpoint
• Willingness to learn

Job Description:

The purpose of the role is to plan in conjunction with the Internal Audit Manager and lead in carrying out specific audit exercises both on a continuous basis and on periodic scheduled audits mainly involving regular reviews of the KWAL’s operational processes and related financial records and transactions to ensure accuracy, completeness and compliance with related policies, standards, guidelines, procedures and statutory requirements while also addressing efficiency, economy and effectiveness.

Area 1: Audit Planning

• Prepare and implement audit plans, strategies, policies &procedures in consultation with the Internal Audit Manager to ensure all risks in the assigned auditable areas are fully addressed and periodic audits are completed within the agreed schedule as set out in the annual audit plan.
• Conducting preliminary surveys (risk assessments) to guide in preparation of the audit plan for the audit engagements.
• Supervision of assistants and their work while at the same time contributing to their development by helping them to be conversant with internal audit best practices and standards, broad and specific audit objectives and detailed audit procedures in order to guarantee a functional and resourceful audit staff.
• Carry follow up reviews to ensure that earlier raised audit issues are closed with the agreed timelines.

Area 2: Risk Management & Control

• Carrying out audit reviews to assess the effectiveness of risk management and adequacy of internal controls.
• Develop appropriate risk assessment matrices to be used as a guide in the process of identifying inherent risks and internal/management control risks within the assigned auditable areas.
• Develop appropriate audit tests aimed at addressing identified risks and achieving the desired audit objectives taking the shortest possible time with a view to provide assurance to the Board of Directors that such risks are effectively managed or mitigated.
• Draft suitable reports on key control weaknesses, detected non-compliance with KWAL policies, guidelines, statutory requirements and procedures and discuss with relevant managers obtaining their comments then review with Internal Audit Manager before issuing as final necessary corrective action.

Area 3: Team management

• Support the head of department in managing the human capital in the section through day to day supervision, performance management, training needs assessment and overall staff motivation.

Job Description:

•  Conduct client visits for existing and potential outlets in the assigned territory in order to achieve the territory given sales targets and ensure sustained business growth.
•  Achieve product availability targets for the assigned territory through identifying and negotiating listings and targets for strategic focus brands to drive and maintain numeric distribution by brand category.
•  Enhance product accessibility through identifying and negotiating SOVI (Forward Share Inventory and limit Out of Stocks) and achieving cold and ambient space targets by channel and brand category.
•  Promote product affordability on price by ensuring adherence to Recommended Retail Price (RPP) guidelines per strategic focus brand by channel and outlet type.
•  Identify, negotiate, plan and execute activation opportunities such as promotions and tastings with customer in line with the territory sales plan.
•  Achieve required customer visit hit rate; call effectiveness and minimum order quantities and/ or values in order to drive sales in volume and value.
•  Pro-actively manage the cash and credit resources of the customer to drive growth of KWAL brands in terms of volume and value.
•  Monitor and manage company assets such as fridges, vehicles within the KWAL policies and procedures to ensure optimal use.
•  Receive, follow up and resolve all customer queries and complaints in collaboration with the customer service team in an efficient manner.
•  Prepare and submit accurate and timely reports to the territory manager to facilitate proper planning.

Job Description:

S&OP Automation:

• Develop databases for S&OP metrics, Sales (pre-SYSPRO), Availability and Inventory.
• Utilize forms to automate the process of information gathering and capture with stakeholders.
• Work with ICT to automate S&OP dashboard, Sales History, Availability and inventory into Power BI.

Time and Motion Studies for OPI improvement:

• Sample Time and Motion Studies performed on the Production Lines.
• Capture Downtimes and Shut-Down Losses.
• Prepare Comprehensive Analytics on opportunities for Root Cause Analysis and Action Planning

Minimum Requirements:

• BSc Mathematics and Statistics, Computer Science OR Mechanical Engineering
• Business Intelligence (e.g. Power BI, Tableau etc.)
• Advanced Excel for Business Analytics & Reporting

Job Description:

• Provide reliable, accurate and timely administrative support to the Talent &Performance Manager in ensuring the execution and coordination of all Talent management initiatives e.g. Talent Review Forums, Performance review sessions, Culture Forums and Learning and Development programs.
• Prepare job advertisements and all related interview documentation onetime including management of recruitment logistics. 
• Liaise with the CARA department to ensure that all job advertisements are posted on all company social and are well maintained and up-to-date.
• Ensure employee data is accurate and updated in a timely manner in the Human Resources Information System (HRIS) and the E-learning platform.
• Responsible for coordinating training/ meeting events including logistical arrangements, coordination with NITA for reimbursements, training evaluations and provision of training materials.
• Mange the onboarding of new hires and the preparation of the induction program and related communication with the aim of ensuring all new hires go through the end to end induction program as per policy.
•  In liaison with the HR Business Partners, ensure that employee’s key talent cycle dates are completed and communicated to all Heads of Departments and necessary paperwork completed. Dates include but are not limited to probationary dates, exit dates and managing of employee exit interviews.
• Assist in the monthly payroll input collation, payroll processing, payroll validation and filing of payroll records within the set deadlines.
• In liaison with the Talent & Performance Manager deliver on the employee experience and employee value proposition by coordinating and executing various initiatives.
• Analyse metrics, report emerging trends and provide statistical information on request including standard reports derived from KWAL’s HRIS and E-learning platform.
• Ensure the employee Resource Centre and Training Rooms are well maintained for use by employees. 
• Ensure full utilization of the Resource Centre by employees by initiating and executing on campaigns to promote usage including ensuring the centre is fully resourced.  
• Any other duties as assigned.

Qualification :

• BACHELOR OF BUSINESS

Brief description of duties and responsibilities

The Procurement intern will primarily be tasked with managing Import documentation and delivery schedules/monthly call offs and additional assistance to other operational jobs in the department.

Competence/Skills required for task/job

• Degree in procurement, logistics or any supply chain related course
• Proficiency in Ms Office
• Attention to detail and well organized.
• Strong interpersonal and communication skills.