MKOPA SOLAR Careers

• In this pivotal role, you will be the architect of strategic direction and operational excellence in our warehouse and logistics operations.
• As the coordinator behind our inbound logistics, you will orchestrate seamless coordination with clearing agents, customs authorities, and government bodies to ensure the smooth flow of goods across borders.
• Your expertise will be instrumental in executing duty remission schemes, maximizing cost-saving opportunities, and ensuring the utmost accuracy in import-related financial transactions.
• But that is just the beginning - You will also set the gold standard for warehousing and inventory management practices across our organization's operations in five African markets. Your strategic vision will drive continuous improvement initiatives, enhancing efficiency, accuracy, and transparency in our inventory management processes.
• As a champion of efficiency and cost optimization, you will identify opportunities to streamline warehouse operations across multiple countries, implementing strategies to minimize operational expenses without compromising on quality or service. Your leadership will extend to outbound logistics, where you will establish and enforce global standards to ensure timely and accurate delivery of products to our customers.
• And let's not forget about your team. You will lead, mentor, and develop our warehouse team, fostering a culture of excellence, collaboration, and continuous improvement. Your guidance will empower them to enhance their skills and capabilities in warehousing and logistics management, driving our collective success forward.
• As the primary point of contact for senior stakeholders, you will provide regular updates on key performance metrics, strategic initiatives, and challenges. Your effective communication skills will foster strong relationships with internal and external stakeholders, ensuring alignment on our strategic objectives and swift resolution of any issues that may arise.
• But it's not just about efficiency and excellence—it is also about compliance and safety. You will ensure that all warehouse and logistics activities comply with health and safety regulations and company policies, prioritizing the well-being of our team and the integrity of our operations.

• In this pivotal role, you will be the architect of strategic direction and operational excellence in our warehouse and logistics operations.
• As the coordinator behind our inbound logistics, you will orchestrate seamless coordination with clearing agents, customs authorities, and government bodies to ensure the smooth flow of goods across borders.
• Your expertise will be instrumental in executing duty remission schemes, maximizing cost-saving opportunities, and ensuring the utmost accuracy in import-related financial transactions.
• But that is just the beginning - You will also set the gold standard for warehousing and inventory management practices across our organization's operations in five African markets. Your strategic vision will drive continuous improvement initiatives, enhancing efficiency, accuracy, and transparency in our inventory management processes.
• As a champion of efficiency and cost optimization, you will identify opportunities to streamline warehouse operations across multiple countries, implementing strategies to minimize operational expenses without compromising on quality or service. Your leadership will extend to outbound logistics, where you will establish and enforce global standards to ensure timely and accurate delivery of products to our customers.
• And let's not forget about your team. You will lead, mentor, and develop our warehouse team, fostering a culture of excellence, collaboration, and continuous improvement. Your guidance will empower them to enhance their skills and capabilities in warehousing and logistics management, driving our collective success forward.
• As the primary point of contact for senior stakeholders, you will provide regular updates on key performance metrics, strategic initiatives, and challenges. Your effective communication skills will foster strong relationships with internal and external stakeholders, ensuring alignment on our strategic objectives and swift resolution of any issues that may arise.
• But it's not just about efficiency and excellence—it is also about compliance and safety. You will ensure that all warehouse and logistics activities comply with health and safety regulations and company policies, prioritizing the well-being of our team and the integrity of our operations.

• In this pivotal role, you will be the architect of strategic direction and operational excellence in our warehouse and logistics operations.
• As the coordinator behind our inbound logistics, you will orchestrate seamless coordination with clearing agents, customs authorities, and government bodies to ensure the smooth flow of goods across borders.
• Your expertise will be instrumental in executing duty remission schemes, maximizing cost-saving opportunities, and ensuring the utmost accuracy in import-related financial transactions.
• But that is just the beginning - You will also set the gold standard for warehousing and inventory management practices across our organization's operations in five African markets. Your strategic vision will drive continuous improvement initiatives, enhancing efficiency, accuracy, and transparency in our inventory management processes.
• As a champion of efficiency and cost optimization, you will identify opportunities to streamline warehouse operations across multiple countries, implementing strategies to minimize operational expenses without compromising on quality or service. Your leadership will extend to outbound logistics, where you will establish and enforce global standards to ensure timely and accurate delivery of products to our customers.
• And let's not forget about your team. You will lead, mentor, and develop our warehouse team, fostering a culture of excellence, collaboration, and continuous improvement. Your guidance will empower them to enhance their skills and capabilities in warehousing and logistics management, driving our collective success forward.
• As the primary point of contact for senior stakeholders, you will provide regular updates on key performance metrics, strategic initiatives, and challenges. Your effective communication skills will foster strong relationships with internal and external stakeholders, ensuring alignment on our strategic objectives and swift resolution of any issues that may arise.
• But it's not just about efficiency and excellence—it is also about compliance and safety. You will ensure that all warehouse and logistics activities comply with health and safety regulations and company policies, prioritizing the well-being of our team and the integrity of our operations.

You can join our journey too.

• As the Strategy and Operations Analyst will use M-KOPA’s internal data resources and external customer data to uncover and share insights and inform business decisions throughout the company. The Analyst combines technical skills, creativity, and business acumen to improve the understanding of our customer, the market, and company, deliver on operational data processes and increase transparency and accountability. Analytical findings and actionable recommendations are communicated clearly and concisely to the business, with follow-on support to ensure the proper measurement and evaluation.

To achieve this, you will:

• Proactively identify opportunities where analysis can drive valuable business and departmental results.
• Collect user requirements on key analytic/reporting needs for key departmental data needs.
• Query data from various internal and external databases using database languages (e.g., SQL, U-SQL)
• Clean, interpret, analyze data, and build models using various statistical techniques.
• Build models, analysis, and transformations on internal data using Excel, SQL and R Test and QA code to ensure high-quality analysis.
• Design user-friendly, clear, and impactful presentations of analytic findings.
• Improve and streamline technical and business processes.
• Work within the department and other support functions to ensure we are enabling data-driven decision making on the most important business questions.
• Participate in product, customer and sales agents’ surveys as needed.

Experience:

• 3+ years in data analytics roles, including strong experience doing analysis using excel and querying using SQL.
• Strong field research experience as a lead added advantage.
• BSc in Statistics, Mathematics, Data Mining, Computer Science, Economics, or related fields preferred but not required.
• Preferred additional skills include R, Python, DAX, and/or PowerBI or other data visualization tools (e.g., Tableau)
• Good working knowledge with MS Office packages such as MS PowerPoint, MS Word, MS Excel.
• Excellent communication skills, discussing and describing data related analysis and ability to work across functions and geographies.
• Agility – able to work in a fast-moving environment with frequent change and a sense of urgency.
• High integrity and openness combined with commitment to good governance.
• Ability to work independently as well as in larger teams.
• Experience and a high capacity in managing multiple problems and assignments at the same time and delivering high quality outputs.

About the Role: 

As the Group Senior Manager, you will orchestrate inbound logistics, establish and enforce global inventory standards, and optimize warehouse operations for efficiency and cost-effectiveness across multiple markets. You'll be the key liaison with government regulators and stakeholders to ensure compliance with customs and trade regulations.

Key Responsibilities:

Strategic Inbound Logistics Management:

• Oversee all aspects of inbound logistics, including coordination with clearing agents, customs authorities, and government bodies.
• Execute and optimize duty remission schemes, ensuring compliance with regulations and maximizing cost-saving opportunities.
• Lead reconciliation efforts to ensure accuracy and transparency in import-related financial transactions.

Global Standards Setting:

• Define and implement global standards for warehousing and inventory management practices across our organization's operations in five African markets.
• Drive continuous improvement initiatives to enhance efficiency, accuracy, and transparency in inventory management processes.

Efficiency and Cost Optimization:

• Identify opportunities to drive efficiency improvements and cost reductions in warehouse operations across multiple countries.
• Develop and implement strategies to streamline inventory management processes and minimize operational expenses.

Outbound Logistics Leadership:

• Establish and enforce global standards for outbound logistics operations, including transportation management and order fulfillment.
• Collaborate with cross-functional teams to ensure timely and accurate delivery of products to customers.

Team Leadership and Development:

• Provide leadership and guidance to the warehouse team in Kenya, fostering a culture of excellence, collaboration, and continuous improvement.
• Mentor and develop team members to enhance their skills and capabilities in warehousing and logistics management.

Stakeholder Communication and Reporting:

• Serve as the primary point of contact for senior stakeholders, providing regular updates on key performance metrics, strategic initiatives, and challenges.
• Communicate effectively with internal and external stakeholders to address concerns, resolve issues, and drive alignment on strategic objectives.

Compliance and Safety-

• Ensure compliance with health and safety regulations and company policies in all warehouse and logistics activities

Third Party Management-

• Manage relationships with Third Party providers and negotiate contracts to optimize costs and service levels.

What We're Looking For:

• Education: Degree in business administration, logistics, supply chain management, or related field.
• Experience: Minimum 7 years in warehousing, logistics, and supply chain management, with at least 3 years in senior leadership.
• Expertise: Inbound logistics in Kenya and Uganda, across the African continent preferred.
• Extensive experience in customs clearance, duty remission schemes, and reconciliation processes
• Proven track record of success in setting and implementing global standards for warehouse and inventory management practices.
• Good knowledge of Kaizen and 6S principles
• Certification: Logistics and Supply Chain Management certification (e.g., CIPS, CPSP-K) is a plus.
• Skills: Strong analytical and problem-solving skills, with the ability to identify opportunities for process improvement and cost optimization.
• Leadership: Excellent leadership and communication skills, with experience in leading cross-functional teams.
• Technology: Proficiency in warehouse management systems (WMS), Microsoft Excel, and other relevant software.

Responsibilities

• Monitor and deliver set sales targets within the designated territory.
• Achieve and surpass sales targets of M-KOPA products by developing local networks.
• Uphold the brand values of M-KOPA, including ensuring the M-KOPA retail point standard and guidelines are adhered to.
• Recruit, train, coach, mentor & supervise a field-based team of Direct Sales Representatives (DSR) to meet the set targets in line with M-KOPA business goals.
• Keenly monitor and evaluate the performance of DSRs to meet the performance standards.
• Manage DSR inventory and resolve audit recommendations in line with M-KOPA audit resolution guidelines.
• Design Sales and Marketing Strategy for the team to ensure Weekly, Monthly, and Quarterly sales targets are reached.
• Monitor and analyze the performance of Marketing campaigns.
• Report writing

Requirements

• B.Sc. or a Higher National Diploma Holder in any related field
• 2 years of Sales experience in FinTech Microfinance, Insurance, Telecommunications, Mobile-Money, FMCG, or other products/services in Nigeria.
• Excellent sales and negotiation skills
• Ability to motivate and lead a team.
• Planning, Organization, and Conflict-resolution skills
• Excellent Presentation, Communication, Coaching, and People Skills
• Great at leading a wide array of people to perform.
• Ability to work calmly under pressure.
• Should have a process-oriented mindset.

Working as a Senior Product Manager in our Retention Group offers the chance to collaborate with very talented groups of inhouse Engineers, Designers and Data Scientists solving real world problems that have a huge scale of impact across Africa.

It's an opportunity to work in a company where progress and humility are valued as highly as technical excellence? At M-KOPA we use the latest technologies and tools to build fantastic customer experiences with a socially and environmentally conscious mission that echoes throughout the organisation.

Retention are responsible for retaining our customers by continuously providing them with life changing products such as cash loans, insurance, and buy-now-pay-later products.

• Digital Financial Services – We are dedicated to offering our customers financial services, such as cash loans, through our M-KOPA App and across our key markets.
• Eligibility -Collaborate with data scientists to implement real-time eligibility decisioning, enabling M-KOPA to determine if a customer is eligible for financial services.
• Identity - Responsible for ensuring M-KOPA users can seamlessly and securely authenticate across our suite of apps.
• Customer Interactions - Responsible for direct interactions with customers, including the native Android app, SMS, and USSD services.

We have a data-driven approach to the incremental improvements of our products and a focus towards excellence.

We foster a very low-ego environment at M-KOPA, a place where diversity, innovation and collaboration sit comfortably with commercial growth and social impact. The team prizes psychological safety above all. We have a Discovery first approach. Meaning you get to make very clear cases for prioritisation of the solutions we develop.

Recognised twice by the Financial Times as one Africa's fastest growing company (2022 and 2023) and by TIME100 Most influential companies in the world 2023 , we've served over 3 million customers, unlocking $1 billion in cumulative credit for the unbanked across Africa.

At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.

Your application should include;

• Evidence of Data Driven Product Development leading a squad
• Successful collaborations with cross-functional team members
• Achievements building B2C Fintech Products
• Success in Retention in one of the African markets
• Expectations of travel
• Mentoring exp

• Maybe you're a Product Manager working with a Data Science or Analytics team already or perhaps you're a Data Scientist on the cusp of becoming a Product Manager or Owner, practically doing this job in all but title?
• In both cases this could be a really exciting role pushing the boundaries in Credit risk and reporting, in a company where progress and humility are valued as highly as technical excellence? At M-KOPA we use the latest technologies and tools to build fantastic customer experiences with a socially and environmentally conscious mission that echoes throughout the organisation.

Data Science

• As one of Africa’s leading fintech lenders, M-KOPA issues millions of micro-loans to our customers every year. Each of these loans is based on a rigorous credit risk assessment. Each of these loans needs to be authoritatively tracked. The results of that tracking is aggregated into M-KOPA’s management accounting systems, continuously stress-testing and re-forecasted. These core objectives are delivered and supported by our Analytics and Data Science (ML) teams.

Your application should include;

• Success working in a Product with ML and Analytics Engineers
• Successful collaborations with cross-functional team members
• Achievements when building B2C/B2B Products
• Experience delivering insights from a strong Analytical standpoint using modern data visualisation tools and methods

• We are looking for Senior Backend Engineers to join our Retention and Portfolio Management product groups as we grow and expand our market impact and reach. We use the latest technologies and architectures to build fantastic solutions that help us provide digital and financial inclusion to our customers across our operational markets.
• As an engineer in either of the groups, you will work as a collaborator, more senior members will coach and contribute placing an emphasis on high quality output observability and monitoring as well as automated testing in all environments, including production. One team in particular uses infrastructure as code demonstrating the unique nature of some of our work.

Expertise

• Our expectations are that you would be comfortable working as part of a team which owns the entire software stack, including the supporting infrastructure, throughout the entire software lifecycle from inception, through production and right the way to decommissioning under a DevOps culture.
• If you also value the constraints that continuous delivery places upon engineering processes and embrace testing and observability as first order concerns in the development of software, you probably have what it takes to join one of the teams and help shape our future.