Mpharma Careers

Position Description

• The Pharm Tech will work closely with a diverse set of mPharma team members to set up and operate community pharmacies. 

Key Responsibilities

• Providing advice about health issues, symptoms, and medications in response to customer inquiries
• Developing workflow; verifying preparation and labeling of pharmaceuticals; verifying order entries, charges, and inspections.
• Tracking inventory and supporting the Pharmacist with ordering and selling medicines and other stock
• Complying with regulatory requirements by maintaining records for controlled substances; removing outdated and damaged drugs from the pharmacy inventory; supervising the work results of support personnel; maintaining current registration; studying existing and new legislation; anticipating legislation; advising management on needed actions.
•  Contributing to any other initiatives that are critical to the pharmacy's continued success. 

Our Ideal Candidate  

• An entrepreneurial spirit with a passion for mPharma’s mission to increase the accessibility and affordability of high-quality medicines  
• A strong leader who can model the highest work standards and motivate their team members to maintain those standards 
• An energetic communicator eager to organize and share knowledge in an easily understandable way
• A self-starter who can multitask while consistently producing high-quality deliverables for a diverse set of concurrent initiatives
• Flexible and able to adapt to new roles and responsibilities as may be assigned by the supervisor. 
• Must be a team player
• Background in managing a retail pharmacy.

Qualifications

• Diploma in Pharmacy
•  Minimum of 1 year of relevant experience in retail pharmacy 
• Advanced Microsoft Office user, particularly in Excel 
• Fluent oral and written English
• Enrolled with PPB, valid practicing license. 

Position Description

• The Pharm Tech will work closely with a diverse set of mPharma team members to set up and operate community pharmacies.

Key Responsibilities

• Providing advice about health issues, symptoms, and medications in response to customer inquiries
• Developing workflow; verifying preparation and labeling of pharmaceuticals; verifying order entries, charges, and inspections.
• Tracking inventory and supporting the Pharmacist with ordering and selling medicines and other stock
• Complying with regulatory requirements by maintaining records for controlled substances; removing outdated and damaged drugs from the pharmacy inventory; supervising the work results of support personnel; maintaining current registration; studying existing and new legislation; anticipating legislation; advising management on needed actions.
• Contributing to any other initiatives that are critical to the pharmacy's continued success.

Our Ideal Candidate

• An entrepreneurial spirit with a passion for mPharma’s mission to increase the accessibility and affordability of high-quality medicines
• A strong leader who can model the highest work standards and motivate their team members to maintain those standards
• An energetic communicator eager to organize and share knowledge in an easily understandable way
• A self-starter who can multitask while consistently producing high-quality deliverables for a diverse set of concurrent initiatives
• Flexible and able to adapt to new roles and responsibilities as may be assigned by the supervisor.
• Must be a team player
• Background in managing a retail pharmacy.

Qualifications

• Diploma in Pharmacy
• Minimum of 1 year of relevant experience in retail pharmacy
• Advanced Microsoft Office user, particularly in Excel
• Fluent oral and written English
• Enrolled with PPB, valid practicing license.

Position Description

• mPharma is looking for a responsible and trustworthy nurse with exceptionally high work standards to join our Health Services team. You would be responsible for continuous client care and follow-ups under our various primary health care initiatives.    

 Key Responsibilities

•   Educating, coaching, and mentoring of patients under specific disease management programs, following a standardized yet personalized approach, with regular specified interactions to assist patients with adherence.
•   Track all client progress and outcomes for appropriate follow-up.
•   Submission of accurate weekly, monthly, and quarterly reports on all activities.
•   Ensure test results are recorded following protocols and alerting providers about abnormal results.  
• Carry out activities related to ensuring patients obtain optimal clinical outcomes.
•   Recording and submitting Adverse Event reports within a defined time period.
•   Liaise with other business/functional units to ensure all resources and requirements are met to ensure the smooth running of all programs.
•   Lead activities to increase client enrolment under disease management programs .
•   Ensure inventory is available and in good condition for all health services programs.
•   Assist and support the unit in the implementation of other programs
•   Perform other related duties as assigned by the Health Services Manager.

 Our Ideal Candidate

•   Exhibit enthusiasm to work with an early-stage start-up, commitment to helping mPharma grow, and passion for healthcare in Africa.
•   Possess a dynamic and energetic personality.
•   A strong work ethic and a “can-do” attitude that requires minimal supervision.
•   Fluent English with excellent writing, verbal, analytical, and organizational skills.
•   Detail Oriented – Ability to pay attention to the minute details of a project or task.
•   Flexibility – Ability to adapt easily to changing conditions and work responsibilities.  
•   Works effectively as a team member and promotes collaboration within and outside the immediate team.
•   Multitasker and have the ability to work under pressure with little supervision.
•   The ability to thrive in a matrix environment which requires working with multiple teams internally (this role will liaise with our Finance, Technical and Supply Chain teams

 Qualifications

•   Diploma in Nursing/Registered Nurse , Diploma certificate/ Bachelor's degree in human nutrition and dietetics, food nutrition, or equivalent field of study.
•   Current Practicing License. 
•   At least 2+ years experience working in Primary care health

 Admin

•   This position reports to the Health Services Manager.

Description

• The PharmTech Trainee Program (PTP) is a 4-month internship program that offers aspiring pharmacy professionals hands-on experience and a solid foundation in the field of pharmacy. Each trainee will be matched to a manager and a mentor throughout the program. Our trainees will have the unique opportunity to learn and apply skills in various facets of pharmacy operations, from dispensing medications, to customer service and clinical pharmacy services.

Key Responsibilities

• Support pharmacists in daily tasks such as dispensing medications, managing inventory, and providing patient counseling.
• Prepare and dispense prescription medications accurately following established protocols and under the guidance of the pharmacist.
• Provide medication counselling to patients, including instructions on proper dosage, administration, and potential side effects.
• Assist in reconciling medication lists to ensure accuracy and continuity of care for patients transitioning between healthcare settings.
• Dispense and update the DDR/Dangerous Drug Register in real time. 
• Receive, review, and bill prescription orders through the pharmacy system, ensuring completeness and accuracy of information.
• Learn to dispense and process insurance prescription orders, and all billing requirements attached to them.
• Assist in compounding medications, including sterile and non-sterile preparations, following established guidelines and safety protocols.
• Assist in managing pharmacy inventory, including ordering, receiving, and restocking medications and supplies to ensure availability and minimize waste.
• Educate patients on medication adherence, proper use of medical devices (e.g., inhalers, insulin pens), and lifestyle modifications to support their overall health and well-being.
• Ensure the safety of Inventory from the elements of wastage such as expiry/theft.
• Maintain accurate and up-to-date patient records, including Chronic Client File record.

Eligibility

• A recent Diploma or Degree graduate in pharmacy.
• Fluent in the English Language.
• Must have the legal right to live and work in Kenya.
• Not more than 2 years of years of relevant experience.

Our Ideal Candidate

• Adept at working in a fast-paced and dynamic environment.
• Possesses strong analytical and problem-solving skills.
• Demonstrates excellent attention to detail and organizational abilities.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Excel and other relevant software.
• Effective written and verbal communication skills.
• Has the ability to work independently and collaborate with cross-functional teams.

Position Description

• mPharma is looking for a Cashier in its Retail Franchise division to manage customer transactions accurately and efficiently. This role is located at Mlolongo, Kenya.

Key Responsibilities

• Process customer transactions accurately and efficiently using cash registers or point-of-sale (POS) systems.
• Accept cash, credit, and debit payments and provide accurate change to customers.
• Maintain a clean and organized workspace, including the cash register area and surrounding areas.
• Provide friendly and helpful customer service, including answering questions and resolving customer concerns.
• Assist with stocking shelves, organizing merchandise, and maintaining inventory levels as needed.
• Follow company policies and procedures regarding cash handling, refunds, and returns.
• Collaborate with team members to ensure a positive shopping experience for customers.
• Stay up-to-date on product knowledge and promotions to effectively assist customers.
• Adhere to all safety and security procedures to protect company assets and minimize loss.
• Perform other duties as assigned by management.

Our Ideal Candidate

• Strong communication and interpersonal skills.
• Ability to handle cash accurately and efficiently.
• Basic math skills and attention to detail.
• Ability to work in a fast-paced environment and multitask effectively.
• Flexibility to work evenings, weekends, and holidays as needed.
• Ability to stand for extended periods and lift to 12 kgs.
• Positive attitude and willingness to learn.
• Ability to work effectively both independently and as part of a team.

Qualifications

• Minimum of CPA 1, Diploma or equivalent.
• At least 1 year experience in the same or similar role
• Previous experience in a retail or customer service role is preferred.
• Must have the legal right to work in Kenya.
• Must live at or within Mlolongo.

Position Description

• mPharma is seeking a diligent Data Analyst Intern to undertake analytical responsibilities within our Franchise healthcare division. Your primary responsibility will be to manage and analyze vast amounts of ordering and inventory data, helping to drive decisions that optimize our data accuracy, efficiency, and strategic insight. The preferred candidate will possess a background in finance, proficiency in Excel analysis, and exemplary communication abilities.

Key Responsibilities

• Collate ordering data for supply chain.
• Assist in deriving inventory management slow movers and moving showing where to allocate them.
• Conduct quantitative analysis to identify trends, anomalies, and opportunities for improvement.
• Creating approved orders in the system.
• Help streamline data processes and automate repetitive tasks to improve efficiency.
• Perform ad-hoc analysis and provide support for special projects as needed.
• Collaborate with cross-functional teams to gather requirements and deliver data-driven solutions.
•  collecting, cleaning, and analyzing financial data to derive actionable insights.

Our Ideal Candidate

• Adept at working in a fast-paced and dynamic environment.
• Strong understanding of financial concepts and principles.
• Demonstrates excellent attention to detail and organizational abilities.
• Proficiency in data analysis tools such as Excel, SQL, and/or Python.
• Familiarity with data visualization tools like Tableau, Power BI, or similar.
• Strong attention to detail and ability to work with large datasets.
• Effective written and verbal communication skills.
• Has the ability to work independently and collaborate with cross-functional teams.

Qualifications

• Currently pursuing, or have recently graduated with a Bachelor's or Master's degree in Statistics, Finance, Economics, Business Analytics, or a related field.
• Prior internship or coursework related to data analysis and finance is a plus.
• Must have the legal right to live and work in Kenya fulltime.

Position Description

• mPharma is looking for a responsible and trustworthy individual with a strong entrepreneurial mindset and exceptionally high work standards to join our Primary Care team. This role will be central to driving our primary care strategy by increasing access to healthcare to improve the health status of individuals and communities through our community pharmacies. The nurse will be primarily responsible for offering basic health screenings and counselling to clients visiting our community pharmacies to utilise our virtual doctor service, mutti Doctor.

Key Responsibilities

• Lead the day-to-day operations of mutti doctor at the pharmacy level
• Own the implementation of weekly community-based screening for the assigned pharmacy and lead a small team of community nurses
• Educate individuals on test results and diagnoses, and provide general health education to improve health literacy and encourage healthy lifestyle choices.
• Ensure timely, appropriate and accurate data collection and entry 
• Work collaboratively with a team to increase registration and footfall to community pharmacies by promoting the availability of healthcare services.
• Participating in pop-up clinics held at community pharmacies, providing health screenings and health education services to attendees.
• Establishing and maintaining strong relationships with local community organizations, clinics, and hospitals to ensure the provision of quality healthcare services.
• Monitoring and evaluating the effectiveness of the healthcare services provided and making recommendations for improvements.

Our Ideal Candidate

• Passionate about healthcare and developing better health outcomes for individuals and communities
• Good knowledge of disease conditions and their management.
• Strong interpersonal skills with the ability to communicate effectively with patients, families, and healthcare team members.
• Fluency in local languages, excellent written and verbal English skills
• Detail-oriented with a demonstrated ability to consistently and effectively produce quality work.
• Works effectively as a team member and promotes collaboration within and outside the immediate team. 

Minimum Qualifications

•  Diploma in Nursing/Registered Nurse or Bachelor's degree in Nursing.
•   Current Practicing License. 
•   At least 1year experience working in Primary care health

Position Description

• We are seeking an experienced Sales Specialist to join our Franchise business (QualityRx) team at mPharma. The ideal candidate should have fieldwork experience, excellent interpersonal skills, and a strong desire to deliver on targets. You will be responsible for engaging client businesses (B2B) to increase the network and footprint of franchise businesses. This role is located in Nairobi and would require a lot of traveling within Kenya.

Responsibilities

• Provide guidance, support, and mentorship to the junior sales team. 
• Develop and maintain strong relationships with clients, understanding their needs and offering appropriate solutions.
• Meet and exceed sales targets through proactive prospecting, networking, and closing deals.
• Collaborate with marketing and product teams to develop effective sales strategies and campaigns.
• Conduct market research to identify new business opportunities and stay updated on industry trends.
• Prepare and deliver compelling sales presentations to potential clients.
• Negotiate contracts and agreements with clients, ensuring favorable terms for both parties.
• Provide timely and accurate sales reports and forecasts to management.

Our Ideal Candidate

• Sales-driven with a results-oriented mindset.
• Data-driven, passionate about metrics, and intellectually honest.
• Demonstrates a strong passion for healthcare and technology
• Possesses excellent interpersonal and communication skills.
• Strong interpersonal and communication skills, with the ability to build rapport and trust with clients.
• Solid understanding of sales techniques and strategies

Qualifications

• Minimum of 4 years of relevant experience in healthcare sales or marketing.
• Must have at least a Diploma or Degree in marketing, sales, or related fields.
• Fluency in the English language is required.
• Must live within Nairobi.
• Must have the legal right to live and work in Kenya.
• A healthcare background is a plus.

Position Description

• The Pharm Tech will work closely with a diverse set of mPharma team members to set up and operate community pharmacies.

Key Responsibilities

• Providing advice about health issues, symptoms, and medications in response to customer inquiries
• Developing workflow; verifying preparation and labeling of pharmaceuticals; verifying order entries, charges, and inspections.
• Tracking inventory and supporting the Pharmacist with ordering and selling medicines and other stock
• Complying with regulatory requirements by maintaining records for controlled substances; removing outdated and damaged drugs from the pharmacy inventory; supervising the work results of support personnel; maintaining current registration; studying existing and new legislation; anticipating legislation; advising management on needed actions.
• Contributing to any other initiatives that are critical to the pharmacy's continued success.

Our Ideal Candidate

• An entrepreneurial spirit with a passion for mPharma’s mission to increase the accessibility and affordability of high-quality medicines
• A strong leader who can model the highest work standards and motivate their team members to maintain those standards
• An energetic communicator eager to organize and share knowledge in an easily understandable way
• A self-starter who can multitask while consistently producing high-quality deliverables for a diverse set of concurrent initiatives
• Flexible and able to adapt to new roles and responsibilities as may be assigned by the supervisor.
• Must be a team player
• Background in managing a retail pharmacy.

Qualifications

• Diploma in Pharmacy
• Minimum of 1 year of relevant experience in retail pharmacy
• Advanced Microsoft Office user, particularly in Excel
• Fluent oral and written English
• Enrolled with PPB, valid practicing license.