Sendy Careers

Directly accountable to the Group Financial Planning and Analysis Manager you'll be coordinating, and reviewing financial & data analysis, research & data gathering, and supporting the automation of analysis.

The role is also responsible for supporting the preparation and review of internal reporting workstreams. Work with the FP&A team to support the OpCo finance teams and business units through Business Partnerships, supporting the relevant Executives and Managers with Project Management, Idea Generation, Cost reviews & Budget vs. Actual reviews.

You will be responsible for:

Financial Analysis and Reporting:

• Assist in the preparation of reporting materials in support of Monthly Reporting Close, Quarterly Business Reviews, and Executive/Board level presentations.
• Participate in month-end close activities; identify variances in close procedures for further action or intervention by management.

Support informed decision-making through quality data and automation:

• Support the FP&A function in providing Business Unit leaders with in-depth analysis of financial information to communicate key business trends and highlight key opportunities for growth and operational improvements.
• Support the FP&A function to Identify and drive process improvements, including the creation of standard and ad-hoc reports, tools, and Excel / Power BI dashboards.
• Support the FP&A function in creating automated reports in Dynamics / Power BI.

Business partnering and support to OpCo finance and operations teams:

• Providing operational support to OpCo Managers during the month-end close.
• Synthesize clear takeaways from complex information into clear takeaways and recommendations using both qualitative and quantitative methods.
• Comply with all organization policies, procedures, and statutory guidelines. Minimize and mitigate risks to the organization and enforce zero-tolerance for non-compliance.

We know you are the best because you have;

• Bachelor’s degree in Business related field.
• Professional qualification in ACCA/CPA / CFA.
• Minimum five years experience as a Financial/Business Analyst or as a Finance Planning & Analysis Specialist/Accountant.
• Good understanding of International Financial Reporting Standards (IFRS).
• Advanced knowledge of Excel, proficient with reporting tools (Dynamics, Power BI).
• Strong quantitative and analytical competency.
• Good grasp of Financial & Management Accounting.
• Knowledge of accounting principles and practices.

About The Role:

The overall purpose of this job is to build and maintain the systems that support front-end and middleware applications in a scalable and secure way.

What you will do:

• Build application-programming interfaces (APIs) to interact with front-end and middleware applications.
• Build applications that interact with the databases.
• Optimize existing systems to ensure front-end and middleware applications are running.
• Build integrations with third applications and ensure smooth communication between various applications.
• Store data for use in decision making in the business.
• Document backend systems for future reference.
• Participate in activities that promote continuous learning and value addition for end users.
• Any other duties that may be assigned by the supervisor.
• Work with Product Managers to frame a problem, both mathematically and within the business context.
• Designing and developing advanced Sendy applications for the backend stack
• Participate in the evolution of company level best practices, standards, and policies as it related to software development.

What you should have:

• Bachelor’s degree in Computer Science, Information Technology, Software Engineering or other Technology related fields.
• Minimum of five years’ experience in software development and preferably in backend engineering.
• Solid understanding of the full backend development cycle.
• Proven working experience in software development.
• Knowledge of backend programming languages such as Java and Python among others.
• Ability to interact with databases.
• Ability to build secure and scalable applications.
• Ability to design and implement APIs.
• Ability to grow junior & Mid Level engineers to be senior engineers.
• Unit-testing code for robustness, including edge cases, usability, and general reliability.
• Maintain code quality, organization, and automatization.
• Automate tasks through appropriate tools and scripting.
• Ability to work effectively with different personalities and across all levels in an organization.
• Must be a self-starter and highly organized.
• High level interpersonal and cross-cultural skills.
• Ability to work well with people at all levels in the organization.
• Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
• Analytical, critical thinking and problem solving skills.
• Flexibility and adaptability.
• Open to change.
• Calm under chaos.

About the career opportunity:

Directly accountable to the VP Growht & Data and working together all stakeholders- the engineering, product and data team, you  will be in charge of expanding and optimizing our data architecture and data pipeline with the purpose of improving data analysis and ML predictions. The data engineer will be handling the design and construction of scalable data systems and also research new use cases for data acquisition.

You will be responsible for:

• Develop and update the data storage strategy in line with the overall business strategy.
• Create and maintain optimal data pipeline architecture with focus on ML.
• Improving existing setup with Snowflake.
• Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.
• Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL and other ‘big data’ technologies.
• Work with stakeholders including the Product, Data and Growth teams to assist with data-related technical issues and support their data infrastructure needs.
• Improve access speed and optimize data storage for ML tasks.
• Build high-performance algorithms, predictive models, and prototypes.
• Any other duties that may be assigned by the supervisor.

We know you are the best because you have:

• Bachelor’s degree in Computer Science, Statistics, Informatics, Information Systems or another quantitative field.
• Minimum two years’ experience in a data engineer role or similar.
• Experience with cloud data warehousing like snowflake.
• Advanced working SQL knowledge and experience working with relational databases, SQL as well as working familiarity with a variety of databases.
• Experience building and optimizing ‘big data’ data pipelines, architectures and data sets: i.e. Hadoop, Spark, Kafka, etc.
• Experience with relational SQL and NoSQL databases, including Postgres.
• Experience with data pipeline and workflow management tools: i.e. Azkaban, Luigi, Airflow, etc.
• Experience with object-oriented/object function scripting languages: i.e. Python, Java, etc.
• Strong analytic skills related to working with unstructured datasets.
• Strong project management and organizational skills.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• High-level interpersonal and cross-cultural skills.
• Must be a self-starter and highly organized.
• Analytical, creative thinking and problem solving skills.
• Flexibility and adaptability.
• Open to change.
• Calm under chaos.

About the Role

The overall purpose of this job is to ensure that the company’s products provide a good user experience and meet user requirements.

What you will do

• Understanding the flow of code and how it interacts with different components
• Setting up and maintaining test automation frameworks on multiple application platforms such as Mobile and Web
• Developing Software applications with the Software development team.
• Performing Test Automation and setting up frameworks on multiple application platforms like Web & Mobile.
• Working with teams during deployment, resolving level issues for systems
• Creating, managing bug reports and communicating with the team.
• Test the system to verify that it gives a good user experience to the end user.
• Building different test scenarios and acceptance tests.
• Create automation scripts for the company products to allow reusability of test scripts and quick execution.
• Work with deployment teams in resolving any level issues for the system.
• Set up, maintaining, and operating test automation frameworks.
• Any other duties that may be assigned by the supervisor

About you

• Bachelor’s degree in Computer Science, Information Technology, Software Engineering or other Technology related fields.
• Certification in International Software Testing Qualification Board (ISTQB).
• Minimum of five years’ experience as a quality assurance Engineer.
• Previous experience as a developer – excellent programming and design skills
• A passion for testing, development and design
• Sound software programming ability – object oriented design and coding skills
• Exposure to agile and Devops
• Along with programming experience – experience with automation frameworks and tools
• Excellent understanding of the company’s software products.
• Good knowledge of databases and API testing
• Experience of database testing including designing and manipulating test data.
• Understanding of Quality Assurance methodologies, life cycle, and processes.
• Ability to perform automated testing of the product for robustness, including edge cases and general reliability.
• Must be a self-starter and highly organized.
• Should be able to understand implications and adjust their approach based on the impact and risk
• Ability to optimize beyond the QA team by driving cross-team or cross-discipline initiatives.
• Ability to work effectively with different personalities across all levels in an organization
• Mentorship – actively level up less experiences members of the team by providing guidance
• High level interpersonal and cross-cultural skills
• Ability to work well with people at all levels in the organization.
• Proven work experience as a Software Development Test Engineer
• Advanced knowledge in debugging code
• Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
• Analytical, critical thinking and problem solving skills.
• Flexibility and adaptability.
• Open to change.
• Calm under chaos.

Key Stakeholders:

• Directly accountable to the Quality Assurance Lead
• Required to work within a multifunctional product development team.

Why we offer

• Comprehensive health insurance – Inpatient / Outpatient / Dental / Optical
• Data Allowance
• Office lunch, also available to remotely.
• All risk Insurance
• Opportunity for company stock options

We believe that Africa does better when everyone has room to grow and thrive. No one should be left out because the distance between seeing an opportunity and making a living from it is too great.

We started by delivering small packages but haven’t stopped there. Today, we’re empowering businesses to send raw materials to their production facilities and finished goods to their customers. We’re helping small scale farmers get their produce to the market. We’re making it possible for the hardworking delivery driver to earn a decent living.

We are here to make it easy to trade in Africa so that everyone has room to grow. Join us.

About The Role

The overall purpose of this role is to oversee our company’s lending process. As a credit manager, you will be responsible for evaluating the creditworthiness of potential customers, creating credit scoring models, approving and rejecting loans, negotiating payment terms, and updating the company’s credit policy.

Key Duties and Responsibilities

• Assist in the production of monthly credit risk data, analytics and commentary used for quarterly earnings preparation, Investor presentations and reporting
• Perform portfolio analysis of the Sendy’s Credit Risk exposure in support of key external reporting and reporting to senior risk management. Including bad debts
• Be encouraged to think creatively, challenge the status quo, and deliver across a multitude of strategic objectives
• Stay up to date on the latest Risk related news and trends across the financial services industry, markets, politics, etc. to anticipate potential impact(s) on Sendy, our loans, and our AR position
• Creating credit scoring models for risk assessments. & Evaluating the credit worthiness of potential customers
• Enhance and implement financial and accounting systems, processes, tools and control systems with the goal of maximum utility to other executive team and departmental leaders
• Manage part of the cash flow planning process and ensure funds availability
• Monitor debt and credit, and pursue collections
• Lead and manage all AR activities, procedures, monitoring standard, reporting, etc with the AR team for the Business units allocated to you

About You

• Bachelor’s degree in Business, Finance or Accounting
• 3-4 years of experience in risk and/or financial reporting. 6-10 years of overall combined accounting and finance or Credit analysis experience.
• Understanding of credit risk (i.e. traditional credit products and counterparty risk)
• Excellent interpersonal skills needed for working within a team environment as well as communicating across departments
• 3+ years of people management
• Experience in a startup or other fast-changing environment
• Proven working experience as a Financial controller
• BA in Business, Accounting or Finance, CPA or CFA (or equivalent) required.
• Experience leading process optimization and financial systems implementations
• Excellent written and oral communication skills to effectively interact with Executive management and cross-functional teams
• Ability to explain complex or technical financial subjects to a non-technical audience

What we offer

• Comprehensive health insurance – Inpatient / Outpatient / Dental / Optical
• Flexible vacation
• All risk Insurance
• Data
• Office lunch
• Opportunity for company stock options

About The Role

The overall purpose of this job is to support Sendy’s growth and acquisition across East and Southern Africa through development and implementation of Digital strategy in alignment with Sendy’s business strategy.

The holder of this role will set up and manage impactful lead acquisition campaigns and continually optimize driving lower CACs month on month.

Key duties and responsibilities

• Assist in enhancing business efforts through digital acquisition and customer retention
• Develop and execute social media campaigns
• Drive search and display advertising campaigns
• Run reengagement and app install campaigns
• Support email marketing and work with lead qualifiers for prompt lead conversion reporting
• Monitor digital campaigns to deliver within budget
• Prepare accurate reports on the performance of all digital campaigns and continually improve results
• Support to evaluate and act on important metrics that affect our website traffic, app downloads, lead generation/ conversion
• Conduct A/B experiments to drive better results
• Manage and optimize within campaigns to ensure KPI are met
• Implement Hubspot marketing automation and flow
• Implement SEO and SEM strategies
• Work with the team to brainstorm new and innovative growth strategies
• Keeping abreast of the latest consumer and marketing trends and advancements in performance marketing
• Guide the creative team on creatives required for social media and display campaigns
• Any other duties that may be assigned by the supervisor

About You

• Bachelor’s degree in Marketing, Business Administration or any other business related fields.
• 3+ years’ media buying experience
• Google Ad words, Facebook blueprint certifications are a plus
• Programmatic buying/Planning/Strategy, Performance Marketing
• PPC Advertising
• E-Commerce
• Display Advertising
• Search Marketing
• Mobile Advertising
• Web & Analytics
• Media Planning/ Buying
• Social Media Advertising
• Understanding of HTML code
• Outstanding communication and interpersonal skills
• Up-to-date on the latest trends and technologies in digital marketing
• Personal motivation and drive exhibited through commitment to hard work, continuous improvement, and achievement of goals
• Problems are tactical, affecting more than one function in the company. Solutions will involve moderate risk as decisions are made through a consultative process with stakeholders
• Superior analytical, evaluative and problem-solving abilities
• Excellent financial and analytic abilities
• Ability to work remotely
• Flexibile and adaptable
• Calm under chaos

What we offer

• Comprehensive health insurance - Inpatient / Outpatient / Dental / Optical
• Flexible vacation
• All risk Insurance
• Office lunch
• Opportunity for company stock options

About the Role

The purpose of this role is to drive high brand equity through highly impactful campaigns.

What You’ll Do

• Drive strategic brand positioning, brand building and high brand awareness activities with measurable outcomes and return on investment.
• Manage all aspects of brand advertising campaigns & strategy ensuring integrated 360 campaigns.
• Accelerate brand awareness with innovative campaigns across multiple platforms.
• Increasing advertorial presence with key media by planning and executing multi-channel communications and media campaigns (TV, newspapers, magazines, websites, direct mail, and email campaigns).
• Implement brand activities that deliver Sendy’s brand promise and experience across retail outlets (space, products and service).
• Implement and drive Sendy’s promotion and sponsorship strategy.
• Drive strategic partnerships to boost brand visibility.
• Plan and implement brand positioning strategies to ensure that Sendy is top-of-mind across markets.
• Drive brand and product launches.
• Develop tactics to create awareness and drive acquisition and retention of customers.
• Customer insights - Lead and review surveys, brand and product positioning data and use insights for growth. Guide teams with insights resonating with current and potential customers.
• Develop delightful brand experiences across all touch points.
• Brand love - Promote brand love by driving emotional connection with Sendy’s target audiences.
• CSR - Execute impactful social impact initiatives to enhance brand identity, awareness and visibility.
• Culture - Plan, develop and implement and monitor impactful initiatives that shape Sendy’s culture and drive high employee engagement.
• Capacity building - Support staff training so that they understand the brand message and how to deliver it to their audiences.
• - Work with the creative team to ensure all style guides, guidelines and templates are in place for a consistent brand identity across all markets.
• Oversee the development of all PoS and promotional items to support the brand; as well as provide final sign-off to guarantee all content is brand compliant.
• Plan contextualized visual libraries for all countries.
• Maintain relationships with advertising agencies and drive campaigns.
• Performing other duties when needed.

Internal Relationships:

The Brand and Communications Manager will be:

• Directly accountable to the Head of Brand & Communication.
• Required to work with the marketing and business teams.

External Relationships:

• Advertising agencies
• Clients

Knowledge, experience and qualifications required

• Bachelor’s degree in journalism, communications, marketing, or a related field.
• 7 years+ proven success designing and executing brand strategies that drive high brand equity.
• Demonstrated experience managing brands.
• Creative agency experience is a plus.
• Understanding of marketing-related concepts, such as advertising, marketing analytics, and consumer behavior.
• Certificate and demonstrated experience in brand storytelling.
• Excellent consultative skills and ability to communicate effectively across varied stakeholder audiences, including senior organizational leaders.
• Ability to lead and manage others.
• A strong team player who can collaborate effectively with different stakeholders.
• Ability to manage deadlines and deliver results in a fast-paced environment.
• Proven ability to be self-directed and work with minimal supervision.
• Strong attention to detail.

What we offer

• You get a lot of autonomy and flexibility to build a style of working that is optimal for you.
• Flexibility to work remotely.
• Office lunch.
• Comprehensive health insurance - Inpatient / Outpatient / Dental / Optical
• All risk Insurance
• Opportunity for company stock options

About The Role

To build and maintain a brand that is recognizable, up to date and exciting to customers.

Key duties and responsibilities

• assets - both online and offline. This also entails supervising the sign off of merchandise and ensuring the designs and assets are aligned to the company brand guidelines and branding consistency
• Support the development of disruptive creative campaigns, brand content, and brand promotions to be executed across traditional, digital, social and physical spheres. Contribute to collaborative efforts and organize promotional events
• Market/ product launches - Support go-to-market execution of product launches and events; and also undertake a coordinator role for all events undertaken/ assigned to the department in ensuring smooth planning and execution
• Provide executional support in planning, executing and evaluating the brand strategy in line with the marketing strategy
• Work collaboratively with the larger marketing team to execute digital & social communication, packaging & collateral updates & promotions
• Customer insights - Track consumer trends & competitive activity through regular market research, focus groups, market intelligence and feedback calls in order to continually improve brand positioning and identify new business growth opportunities
• Undertake internal surveys to unearth the market and staff brand perceptions.
• Brand love and awareness - Promote brand love, build initiatives and support creation of the brand story for emotional connection across the company’s audiences
• Communicate our brand personality internally and align the company around foundational ideas
• Ensure the brandbook is up to date and relevant across markets
• Ensure that preferred voice and tone is consistent across all messaging.
• Support product and spaces naming
• Provide executional support in video and photoshoots for effective brand storytelling
• Any other duties that may be assigned by the supervisor

About You

• Bachelor’s degree in Marketing, Business Administration or any other business related fields
• Minimum four years’ experience in brand management
• Demonstrated ability to support a research-led brand strategy
• Ability to identify and interpret consumer and market trend analysis
• Sound knowledge of marketing, branding and advertising best practices
• Demonstrated experience organising product launches and promotional events
• Working with advertising agencies to manage the brand’s marketing campaigns
• Outstanding communication skills
• Demonstration of strong execution ability
• Ability to think creatively and innovatively
• Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals
• Problems are routine in nature and solutions will involve low risk as decisions are made through a consultative process
• Strong analytical and problem solving skills
• Flexibility and adaptability
• Open to change and learning
• Willing and able to get their hands dirty
• Strong planning skills
• A high degree of business acumen and being street smart

What we offer

• Comprehensive health insurance - Inpatient / Outpatient / Dental / Optical
• Flexible vacation
• All risk Insurance
• Office lunch
• Opportunity for company stock options

About The Role

The Risk and Compliance Analyst will assist in performing day-to-day compliance, governance, and risk management operations in Sendy Holding Company and its business subsidiaries.

Key Duties and Responsibilities

• Assist in the design and operationalization of the Company Risk Framework and Compliance Program.
• Continuously evaluate the adequacy and sufficiency of the Company’s internal control environment towards accomplishing its goals and objectives.
• Collaborate with Risk Champions and assist to define processes, guidelines standards in development of the organization’s  policies and procedures
• Assist in monitoring of risk treatment actions by Control Implementing Owners to ensure risk mitigation efforts are proceeding as required.
• Recognize, assess and communicate important policy issues to stakeholders.
• Assist in risk and compliance training and integration of the same in the day-to-day decision making in the Company.
• Assist in assessment of stakeholder compliance with Company’s policies and procedures on an ongoing basis.
• Support internal and external audit processes/ assessments for relevant compliance concerns.
• Contribute to the development of customer-facing materials covering topics related to security, privacy, and compliance features of our products and service.

About You

• Bachelors’ degree.
• 1-3 Years of relevant work experience.
• Eloquence in French and experience in e-commerce will be an added advantage.
• High attention to detail, accuracy and risk awareness.
• Strong risk & quantitative analysis, organizational and interpersonal skills.

What we offer

• Comprehensive health insurance - Inpatient / Outpatient / Dental / Optical.
• Flexible vacation.
• Data
• All risk Insurance.
• Office lunch.
• Opportunity for company stock options.