World Bank Careers

Job Description:

The HoA is one of the most vulnerable regions of the world, characterized by complex development challenges and varying degrees of conflict and fragility, food crises, and social, political, and economic conditions. High poverty levels are most prevalent in the northern parts of Kenya, Somalia, and Sudan. A large portion of households remain vulnerable to poverty, with consumption levels only marginally exceeding the poverty line. Food crises remain ubiquitous across the region, with pockets of famine particularly in countries like Somalia. Food insecurity in the HoA is primarily driven by armed conflict and violence, economic shocks and macroeconomic challenges, climate change-induced erratic or below-average rainfall, and desert locusts.

The region is characterized by high levels of fragility, conflict, and violence (FCV). According to the World Bank Group (WBG), Somalia is experiencing a high intensity conflict, and Ethiopia is experiencing medium-intensity conflict. Kenya and Djibouti are heavily affected by FCV-associated stresses. The current situation in Ethiopia’s Tigray region with its spillover effects over neighbor countries, and the tensions between Kenya and Somalia around the Beled-Hawo area, add additional challenges to the region’s growth and development pathway.  As a consequence of these conflicts, but also due to key climate risks (i.e., drought and floods), the HoA is home to a large number of forcibly displaced people. Transboundary spillover effects from local conflicts can trigger a further increase in forced displacement.

Climate change and variability constitute the main drivers of this regional Program: disrupted climatic patterns, changes in the water source and increased uncertainty have elevated the urgency for building resilience and for tapping into stable groundwater resources to cope with drought, among other shocks and stressors. The region has been affected by longer dry periods since the second half of the 20th century. Climate shocks are key sources of vulnerability, and act as a threat multiplier in FCV situations. In 2011, the East Africa drought killed more than 250,000 people, displaced almost one million, and devastated the agriculture and livestock sectors. Average temperatures in the region could rise by up to 1.5°C in the next 20 years, and up to 4.3°C by the year 2080 due to climate change. Droughts are expected to intensify in the 21st century with longer dry spells and increased evaporation, while a greater proportion of precipitation will come in heavy rainfall events. As recognised by the United Nations Convention to Combat Desertification, climate impacts are also heightening the region’s desertification, land degradation and drought, as it relates to soil carbon loss. These shocks are going to be felt more deeply in the borderlands, due to their high level of vulnerability. 

The Horn of Africa Ground Water for Resilience Project (HoAGWRP), a new multi-phase project benefitting from $385 million in International Development Associatio financing that will boost the region’s capacity to adapt to the impacts of climate change.

The project fosters cooperation with Ethiopia, Kenya, Somalia, and the Intergovernmental Authority on Development (IGAD), who will work together to tap into the region’s largely untapped groundwater resources to cope with and adapt to drought and other climate stressors impacting their vulnerable borderlands. Djibouti and South Sudan have also expressed interest in joining the program in subsequent phases.

This first phase of the HoA Groundwater for Resilience Program (GW4R) is estimated to reach 3.3 million direct beneficiaries, of whom at least 50 percent are women, through interventions designed to increase access to water supply and reduce vulnerability to climate change impacts. It will also contribute to improving food security in a region undergoing a severe drought. Project beneficiaries also include institutions responsible for groundwater management, including line ministries, government agencies, national authorities, and agencies at the national and sub-national levels.

In the short term, the project will establish the building blocks that will enable the medium and long-term agenda of improving transboundary water management in the Horn of Africa. IGAD will play a central role as the main promoter and facilitator of the long-term regional strategy, including data and information sharing. First-phase activities will include constructing medium and small-scale infrastructure to provide sustainable access to groundwater resources in the borderlands, developing information and knowledge on regional aquifers, and building institutional capacity on groundwater management and governance.

The ‘Untapping Resilience: Groundwater Management and Learning the Horn of Africa’ (HoA) ASA (P178786) aims to enhance the HoA's institutional capacity and knowledge base on sustainable groundwater management in the region’s borderlands. Translating knowledge into implementation, and implementation into knowledge, is at the core of this initiative. Supported by the Cooperation in International Waters in Africa (CIWA) program, the project plays a key role in ensuring that state of the art research, shared knowledge and emerging experience strengthen the implementation of the HoA Groundwater for Resilience (GW4R) regional program (P174867). Implemented in Somalia, Kenya, Ethiopia, and by the Intergovernmental Authority in Development (IGAD) in Phase I, the GW4R project seeks to enhance the sustainable access and management of groundwater in the HoA, contributing to the resilience of marginalized and remote borderland communities.

Responsibilities:

The ETC – Water Specialist is expected to provide technical and operational expertise to support the implementation of the HoAGWRP and its parallel CIWA learning Agenda. The candidate is expected to carry out specific duties which will include, but are not limited to:

• Support the task team in coordination of project supervision activities, tracking tools, procurement processes, monitoring and evaluation, in close coordination with country and regional TTLs.
• Provide technical expertise in the review of project documentation (ToRs, technical specifications) linked to project activities and participate in supervision of works.
• Provide hands on support to the different PIUs and sub PIUs, including trainings on technical matters related to management of rural water supply schemes.
• Support the CIWA learning agenda, and contribute to applied research in the context of sustainable and resilient service provision of groundwater in rural FCV environments such as the borderlands of the HoA. Contribute to the different CIWA reports related to this agenda. Special focus should be placed on both adaptation and mitigation - by adopting global best practices.
• Support the Task Team in the application of lessons learned in the preparation of subsequent phases of the MPA in other Horn of Africa countries that may join the program in the future.
• Coordinate the project monitoring platform or MIS, in close collaboration with GIS experts, that is used to assess progress of project activities in component 1 on infrastructure delivery, by participating in trainings of M&E staff, and providing quality control of the information uploaded, ensuring the tool is also up to date with latest project information.
• Contribute to facilitation of regional events in hydro-diplomacy dialogue with clients on transboundary project activities.
• Help supervise quality of deliverables from other CIWA consultants supporting the learning agenda, at both national and regional levels.
• Participate in field missions in the areas of specialization, provide technical inputs and guidance to client counterparts as required by operational and analytical task team leaders. Preparing project briefs, Aide Memoires, but also funding proposals for additional TFs to enhance the learning agenda and capacity building linked on groundwater management matters.
• Support the reporting of Trust Funded activities and manage the activities.
• Participate and support knowledge sharing activities across countries in the region and contribute specific knowledge both within the assigned countries and in the World Bank.

Selection Criteria

• Master’s degree in technical fields relevant to water, groundwater and water service provision, such as civil engineering, hydrology, physical sciences, urban infrastructure and planning, environmental planning, public management, or equivalent, and a minimum of 5 years of relevant experience in project management or infrastructure supervision.
• Experience in leading an interdisciplinary strategic planning exercises around water, or on a related topic (rural development, climate change, disaster risk planning or infrastructure planning).
• Extensive knowledge of water issues and rural development, climate change (adaption/mitigation), disaster risk management and local government in Africa.
• Experience working on complex risk programs involving multi-stakeholder coordination.
• Experience working in FCV environments.
• Demonstrated skills to engage and effectively lead dialogues with both local communities affected by rural risks as well as community leaders and decision makers charged with action.
• Strong conceptual and research/analytical skills with the ability to rapidly analyze and integrate diverse information from varied sources into conclusion and recommendations.
• Demonstrated effective communication skills, speaking and writing, and outstanding interpersonal skills, effective team member.
• Experience in donor-funded projects and/or project management in water / governance, sustainable landscapes, territorial development, or regional planning dimensions.
• Excellent interpersonal skills and the ability to lead teams and function effectively as a member of a multi-disciplinary team.
• Proven track record of delivery of high-quality outputs while working under pressure, in a multi-sector environment, and within tight deadlines.
• Knowledge of World Bank operational policies, practices and procedures is an asset.
• Excellent and effective command of English in verbal and written forms required.

Scope of work
Under the overall guidance of the GEID Operations Manager, the Lead GBV Operations will be responsible for GEID operations related to GBV and child safeguarding. The Lead GBV Operations will be responsible for the design and implementation of a scale-up of IFC GBV operations, initially in Africa, to support the private sector in addressing GBV and child safeguarding, through:

• Consulting with internal and external stakeholders. Internal stakeholders may include GEID GBV staff and consultants, GEID regional and thematic leads, the Environmental, Social and Governance team (CEG), country management units, industry gender specialists, staff and consultants, and the World Bank. External stakeholders may include IFC private sector clients, governments, business networks including chambers of commerce, stock exchanges and professional organizations, UN agencies, CSOs, trade unions, and other GBV and child safeguarding actors.
• Understanding the GBV and child safeguarding ecosystem at select country, regional, and global levels as relevant and identifying strategic opportunities for private sector GBV and child safeguarding interventions.
• Leveraging IFC investment and exploring capital market instruments such as thematic bonds, blended finance, and impact investment as potential sources of funding, expanding support to survivors, and catalyzing action.
• Collaborating with internal and external stakeholders to design and implement the Africa GBV and child safeguarding scale-up.
• Ensuring effective collaboration with the World Bank and alignment with the GBV risk-related work led by CEG.
• Monitoring, evaluating, and learning from interventions.

It is envisaged that the scale-up of IFC GBV Operations will include a strategic focus on enhancing IFC client capacity to mitigate and respond to GBV, alongside broader market-level work to generate greater progress towards addressing GBV through the private sector. Key areas of work are expected to include:

• Internal and external capacity building through cost to business research, case studies, tools and training.
• Continuing the implementation of IFC’s Respectful Workplaces Program with IFC clients and non-clients, including expanding to selected countries across the region and through working strategically with lead firms to address GBV in their global supply chains.
• Embedding child safeguarding in GEID’s work on childcare.
• Working with financial institutions to detect and address financial abuse.
• Working with men and boys to address GBV and child safeguarding.
• Working with start-ups or disruptive technology companies to innovate new solutions for GBV, including to address online violence.
• Developing standard indicators to capture the outcomes and impact of GBV and child safeguarding activities.
• Collaborating with the World Bank. This may include:
• Joint programming in select countries.
• Designing sector-specific interventions with public and private sector actors, for instance in addressing online violence, GBV and child safeguarding in informal work, or in the transport sector.
• Advocacy and technical assistance for legal reform including supporting countries to ratify and implement ILO Convention 190 on Violence and Harassment in the World of Work.
• Building the ecosystem for support of victim-survivors by for instance, enacting regulatory reforms, allocating adequate budget for those actors in charge of GBV and child safeguarding response, and relevant training to engage with the private sector.
• Strategic communication aimed at raising awareness and changing social norms.

Other duties will include:

• Managing GBV staff, consultants, and contractors.
• Project management activities including developing concept notes and implementation plans and undertaking regular reporting.
• Liaising with IFC’s Gender Based-Violence Environmental and Social Governance team to ensure that all GBV operational activities are aligned with IFCs Sustainability Framework.
• Representing IFC in public speaking engagements to share experience, lessons learned and to advance the role of the private sector in addressing GBV.

Selection Criteria

• Masters degree in International Development, Gender Studies, or a related field;
• Minimum of 10 years experience in leading research and advisory services to the private sector on GBV/child protection in emerging markets;
• Strong theoretical base in gender, gender-based violence, and the private sector and ability to translate theory into practical applications in context of private sector focused interventions/operations;
• Good knowledge of global standards and ethical guidelines for prevention and response to GBV and of key standards and resources on GBV in in development settings;
• Familiarity with child safeguarding, rights, emerging issues in diversity and inclusion as well as broader gender issues, including women’s employment good practice in private sector;
• Work experience in emerging markets, ideally in fragile and conflict environments;
• Strong analytical skills, ability to think strategically, analyze and synthesize diverse information sources;
• Pragmatic, solution-oriented, problem solver with a high degree of responsiveness and proactivity, coupled with the ability to recognize when a solution is not available; and,

Behavioral Competencies

• Excellent interpersonal, listening and communication skills and demonstrated ability to lead and leverage internal and external relationships to foster innovation and work effectively across boundaries in a fast-paced multicultural and virtual environment.
• Positive and collaborative attitude and dedication to excellence and professionalism; significant attention to detail and decisive decision-making.
• High personal integrity and emotional intelligence, with demonstrated ability to handle sensitive matters in a discreet and respectful manner. Diplomatic approach and calm under pressure;
• Excellent strategic vision and ability to see the “big picture” of country, regional, and global private sector context and translate it into the goals and activities.
• Strong focus on proactive, consistent, and timely delivery of results and solutions for clients, governments, and donors, with minimal supervision and a strong focus on creating business value and development impact.

Duties and Responsibilities

• The Transport Specialist reports to the Practice Manager, Transport, Eastern Africa. They are expected to work on the overall transport portfolio in Kenya, with a focus on urban transport engagements both in Kenya and across the region. The transport portfolio in Kenya currently consists of two regional integration projects focused on roads, and a large urban transport and a rural roads engagement under preparation, along with a variety of analytical work across topics such as intelligent transport systems for public transport, climate-resilience, and transit-oriented development. The urban transport engagement is growing and requires an additional country-based specialist to help design urban investment projects, programmatic approaches and reform policies contributing to robust projects and policies, work with the transport team to strengthen the narrative and analysis of World Bank urban transport engagements, and contribute to country analytical work such as the Country Climate and Development Report, Country Partnership Framework, and public expenditure reviews.

The objectives of the assignment will be to:

• Co-lead and/or support task teams in the design, preparation and implementation of urban transport projects in Kenya, covering the core elements (planning, financial and economic analyses) while also incorporating key cross-cutting issues such as gender, climate change, road safety, and private sector participation.
• Support the design, preparation and implementation of new non-lending, analytical activities as part of larger regional transport programs, especially on urban mobility.
• Engage with clients in designing and advancing sector policy and institutional reforms and capacity building programs, seeking to develop capacity in the implementing entities to plan, develop, and manage urban transport projects under their jurisdiction, with gender opportunities and climate resilience embedded.
• Participate in the policy dialogue under the guidance of the Country Director, Practice Manager and Operations Manager, with external stakeholders/development partners in the country and region.
• Provide support and guidance to improve the quality of transport projects in general, through peer reviews, technical advice, quality assurance.
• Advise government counterparts on technical matters associated with urban transport projects, including assessment of investment and policy options and measures to strengthen regulatory and institutional arrangements.
• Supervise the work of consultants and technical specialists to ensure quality and consistency with the World Bank standards.
• Conduct sector work such as the identification and analysis of transport sector development trends, economic analysis for regional and country-specific sector studies and analytical work.
• Participate in cross-sectoral teams responsible for preparation of policy notes, Country Partnership Frameworks, public expenditures reviews, sectoral studies, and research and policy development activities on topics/sections pertaining to transport, urban development, trade and competitiveness, and agriculture sectors.
• Support the World Bank-wide professional community of staff engaged in the transport practice by participating in a selected number of thematic technical groups (Global Solutions Groups or Communities of Practice) and drafting of technical notes, and supporting cutting-edge work in collaboration with other global practices to enhance knowledge creation and dissemination, and expanding the existing knowledge base.
• Stay abreast of recent developments in the transport sector world-wide, and on cross-cutting issues, in relation to the topics of specialization for this position; identifying knowledge gaps and disseminating relevant knowledge to clients.
• Represent the World Bank as designated by the Practice Manager, the Country Director or the Regional Director at public events relevant to the sector

Selection Criteria

Technical Competencies

• The position requires candidates with expertise and practical experience in engineering, infrastructure/transport planning, urban transport, urban planning, sector policy, combined with appreciation and awareness of the challenges/difficulties of working in the Sub-Saharan Africa region. Specialist knowledge of urban mobility is required, while experience in working in developing countries is essential.

Candidates for the position will be selected based on the following considerations:

• Master’s degree or higher in civil/transport engineering, transport planning, economics, urban planning, public policy, finance or other related disciplines;
• Minimum 5 years proven experience in the transport sector or in a related infrastructure field (with a government’s transport authority, contractor(s), design or supervision consultant(s), development or academic institutions), with demonstrated ability to work on: (a) infrastructure design or planning; (b) civil works contract management and execution; (c) procurement of civil works and consultancy contracts; (d) sustainable transport infrastructure asset management; (e) planning and implementing sustainable transport plans and policies, including land use considerations, climate change, non-motorized transport, multi-modal transport system, transport demand management; and (f) economic, social, and environmental impact of infrastructure investments;
• Experience of working with programs financed by development partners;
• Work experience in developing countries, with experience in more than one of the World Bank’s regions and/or in fragile and island states as an asset;
• Proven experience in analytical work, such as on international and national transport policy, strategy, institutions and regulation as they relate to the transport sector, and transport systems and technologies (preferably related to urban and inter-urban);
• Substantive knowledge of key developments in related sectors (especially the urban development context of Kenya) and on cross-cutting issues affecting the performance of the transport sector, such as private sector engagement, e-mobility, transit-oriented development, gender, environmental and social impacts including gender-based violence, road safety, operational health and safety issues, and climate change;
• High degree of self-motivation, as well as the ability to work with minimal supervision;
• Ability to identify and develop potential areas for future World Bank transport sector initiatives based on client consultation and analysis;
• Familiar with up-to-date trends and technological advancements in the transport sector
• Willingness to travel to and work in challenging country environments;
• Excellent written and communications skills in English; French is a desirable additional asset.

Role & Responsibilities:
The AIO’s work will involve supporting the implementation of advisory mandates of a variety of types, including business development, interactions with clients, developing terms of reference, procurement and supervision of consultants, preparation of presentations and reports, financial modeling and due diligence, transaction structuring, drafting bidding documents and managing bidding processes, interacting with investors. Duties will include, but will not be limited to:

• Contribute to origination and marketing activities including preparation of pitch books and proposals;
• Assist in due diligence management, preparation of due diligence and transaction structuring reports, and review of legal, commercial, and technical outputs and documentation;
• Perform financial analysis and modeling;
• Assist in preparation of information memorandums, pre-qualification and tender documentation;
• Assist in marketing to potential investors, conducting international competitive tenders and commercial/financial closure;
• Work closely with EA Hub Lead and EA team on sub-regional strategy, origination activities, and HR/staffing related matters;
• Assist in coordinating closely with other parts of IFC including environmental and social, legal, other advisory and investment departments as well as World Bank colleagues in order to provide comprehensive and bespoke solutions to clients that will achieve sustainable development impact;
• Execute projects from mandate signature, through due diligence, prequalification, tendering and award, to the finalization and execution of all project agreements leading to financial close;
• Potential support/intervention on Corporate Finance related mandates, both in terms of origination and execution;
• Coordinate with different WBG groups particularly on the Private Capital Mobilization agenda to assess opportunities for PPPs in the WBG operations, where possible and to provide bespoke solutions to our clients to achieve sustainable development impact
• Prepare memos and documentation for internal approval and consultant procurement processes, as well as managing project budget;
• Participate in meetings with government clients and investors;
• Assist in other project or strategy related activities as the need may arise (research, reporting, etc.).

Selection Criteria

• MBA or equivalent Post Graduate degree in business, finance or economics.
• Solid and relevant experience of at least 4-6 years gained either in project finance, corporate finance, M&A and privatizations, or private equity funds in infrastructure.
• Minimum 1-2 years of experience of sell-side PPP advisory is considered a plus.
• Knowledge of overall industry sector trends and experience in infrastructure transactions/PPPs preferably in Africa, with a proven track record.
• Business development and client relationship skills, track record and ability to focus on clients’ needs effectively.
• Strong track record of contractual and/or financial closings of infrastructure transactions.
• Strong existing relationships with government officials, project developers, investors, and technical and legal consultants in the infrastructure space in Africa are preferred.
• Experience in dealing with government clients, investors and multiple stakeholders of infrastructure projects.
• Ability to work with teams in multiple transactions, delivering high quality work within deadlines, and to meet team objectives.
• Strong analytical and financial modeling/structuring skills and demonstrated ability to:
• Work on a variety of transaction advisory, debt and equity transactions.
• Independently develop financial models and sound financial analysis of the models to draw conclusions.
• Structure or restructure transactions to ensure prudent and sustainable risk sharing among all parties.
• Strong analytical and conceptual skills and ability to communicate ideas clearly and confidently (written and oral).
• Ability to operate in large, culturally diverse and geographically dispersed teams.
• Ability to work under pressure and deliver high quality work within deadlines to meet team objectives.
• Willingness and ability to travel on short notice and frequently, as required.
• Excellent oral and written communication skills in English is essential.
• Knowledge of French and/or Portuguese is considered a plus.

What you will do?

•  Disbursement transactions processing: Act as the country focal point for assigned countries in disbursement related aspects in collaboration with the country Finance Officer, at country level. Perform transaction processing including release of disbursements, as appropriate. Promptly liaise with clients to resolve any potential issues or exceptions noted in the processing of transactions.
•  Project Restructuring and preparation of certain Trust Funds: Manage project preparation, as assigned by the Finance Officers for low-risk Trust Funds and review restructuring packages.
•  Portfolio management: Monitor inactive Project Designated Accounts, engage in portfolio management activities, system updates and liaise with clients to ensure that Designated Accounts balances are promptly documented or refunded for orderly loan closure.
•  Training and Capacity building: Evaluate the results of both the reviews of transactions and the portfolio management work to identify areas where borrowers have capacity constraints and provide capacity-building to clients.
•  System and related tasks: Provide support on planning the development of system and enhancement tasks, upgrades to applications and new systems. Perform testing related to enhancement tasks, upgrades to applications. Preparation of disbursement and analytical reports and handle other tasks that may be assigned by the WFACS Team Lead and management.

Selection Criteria
What you will bring:

Education:

•  Professional accounting qualification (CA, CPA, ACCA or an equivalent professional accounting qualification) preferred.
•  A Bachelor’s degree in Finance, Accounting, or a relevant discipline.
•  Master’s degree in a relevant discipline (for example finance, accounting etc) is a plus.

Experience:

•  Minimum of three years of relevant work experience.
•  Experience with a financial institution or an accounting firm is a plus. 
•  Big Four or equivalent public accounting experience would be advantageous.

Language:

• The ideal candidate should have advanced fluency in both English and Portuguese, with the ability to clearly communicate in both written and spoken forms and to conduct meetings in these two languages. Proficiency level in these two languages will be tested during the recruitment process.

Knowledge and Skills:

•  Relevant knowledge of Generally Accepted Accounting Principles (GAAP), internal controls and financial management. 
•  Knowledge and application of the Bank’s Operational Policies and Procedures and how they relate to disbursements and loan portfolio management.
•  Ability to exercise professional judgment and appropriately interpret and apply operational policies, as they relate to disbursements and loan portfolio management.
•  Willingness to travel on mission and short-term assignments.
•  Strong quantitative skills with superior attention to detail and numerical accuracy.
•  Ability to manage complex tasks, deal with rapidly shifting priorities, provide professional support to senior staff and deliver against ambitious deadlines.
•  Demonstrates good understanding of risks and internal control procedures pertaining to various activities in own functional areas.
•  Strong client focus including good interpersonal, diplomatic and team building skills required for building and maintaining collaborative relationships.

Abilities:

•  Strong communication skills, including the ability to explain and express views/opinions clearly and confidently.
•  Ability to deal sensitively in a multi-cultural environment and build effective working relations with clients and colleagues.
•  Willingness to work in different time zones – Given that the division is co-located in multiple cities in different time zones and borrowers are in different countries, candidates must be willing to work in different time zones especially the US EST time zone on an ‘as-needed’ basis.

 Description

Do you want to build a career that is truly worthwhile? The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty and promoting shared prosperity. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. For more information, visit www.worldbank.org.

Ethics and Internal Justice Services VPU

The World Bank’s Ethics and Internal Justice Services Vice Presidency Unit (EIJ VPU) brings together, under a single umbrella, the WBG’s approach to values, ethics and the resolution of workplace conflict. The EIJ VPU’s vision is to foster a values-based workplace culture and help staff uphold the WBG’s ethical standards. EIJ provides an integrated, empathetic and efficient approach to resolving workplace conflict, allowing staff to focus with urgency on the WBG’s mission. EIJ’s work covers each of the five WBG institutions.

The Vice Presidency has recently been organized into the following four units:

• Ethics Advice and Early Interventions, which consists of:
  • Advisory, Training & Values (ATV) – responsible for the Core Values and the Code of Ethics and associated rules; manages all training and outreach on behalf of the VPU; provides advice and guidance on the Code, with specific focus on conflicts of interest; and manages the Bank’s Declarations of Interest program;
  • The Anti-Harassment Coordinator (AHC) – addresses reports of harassment, and sexual harassment, exploitation and abuse; provides guidance to management on preventing and addressing such behaviors; and
  • The Race Equity Office (REO) – acts as the focal point for the World Bank for addressing reports of workplace racism and racial discrimination, at both the individual and systemic levels.
• Mediation and Formal Reviews, which consists of:
  • Mediation Services (MEF) – offers a confidential conflict resolution process for staff to resolve workplace issues with the assistance of a neutral third-party. MEF also provides team building and team facilitation services;
  • Peer Review Services (PRS) – provides an independent review by a panel of peers of managerial decisions, actions or inactions (not related to performance management) affecting a staff member;
  • Performance Management Review (PMR) – provides an independent appellate review of performance management-related decisions; and
  • Business Integrity Reviews (BIR) – conducts independent fact-finding investigations of allegations of staff misconduct.
• Ombuds unit, which consists of:
  • Ombuds Services (OMB) – offers staff a confidential off the record, impartial and informal venue to discuss any workplace issues, and alerts management to systemic trends.
  • Respectful Workplace Advisors (RWA) – comprised of staff selected by their peers, RWAs act as a confidential sounding board for staff and a source of information about EIJ services.
• The EIJ Front Office which consists of:
  • Core Services – provides cohesive administrative support across the VPU; and
  • EIJ Navigator – a centralized intake service to assist staff with their concerns by pairing them with the appropriate channel within the EIJ VPU to resolve their concerns efficiently and expediently.

Investigator

The Investigator position reports directly to the Manager, BIR. The incumbent will have overall responsibility for handling the quality, timeliness, and completeness of administrative and support functions, with the highest level of professionalism, diplomacy, and discretion. This role will be stationed either in Nairobi, Kenya or in Dakar, Senegal.

Duties and Responsibilities

Under the supervision and overall guidance of the BIR Manager, the Investigator will carry out the following duties and accountabilities:

• Plan, organize, conduct and manage investigations of alleged misconduct (e.g. harassment, sexual harassment, conflicts of interest, retaliation, etc.) that are of the highest quality.
• Establish the factual basis of allegations of staff misconduct and consider possible instances of non-compliance with the WBG’s legal framework using the appropriate investigative tools including conducting interviews, obtaining documentary and other evidence, and examining and analyzing documents.
• Prepare detailed and concise investigation reports to be submitted to the Vice President of People and Culture, and other communications.
• Maintain case files electronically and in hard copy; keep track of case status; and ensure record keeping of all produced and received documents is timely and properly maintained.
• Participate in the sharing of best practices, trends, knowledge and lessons learned across units and with clients and partners, articulating ideas verbally and in writing in a clear and compelling way across audiences of varied levels.
• Contribute to the continuous improvement of the WBG’s investigation process, rules and protocols to ensure they remain up-to-date and on par with best practices.
• Participate in special initiatives/projects and undertake other ad hoc assignments.
• Provide and facilitate training to WBG staff on ethics-related issues.

Selection Criteria

• Master's degree or equivalent in law, criminology/criminal justice, or another relevant field. Professional training / investigator certification is highly desirable.
• A minimum of five years of substantial professional experience in workplace investigations, corporate compliance, law, or a related field, which includes experience in addressing, investigating and/or resolving allegations of sexual harassment. Knowledge about investigatory best practices in more than one relevant international public organization is desirable.
• Comprehensive knowledge, skills, and abilities regarding administrative investigation strategies, methodologies, and techniques.
• Excellent interpersonal skills, including the ability to work effectively in a team and/or task force as a participant or leader and with senior officials internally and collaboratively across departments.
• Excellent communications and presentations skills both oral and written; proven ability to clearly and concisely prepare, draft, present and discuss findings and recommendations at senior levels and to produce complex and compelling written reports.
• Excellent interviewing skills, including the ability to use active listening skills, focus interviews and to elicit critical information in a gentle and respectful manner from individuals feeling distressed.
• Ability to plan work and manage conflicting priorities within tight deadlines.
• Fluency in oral and written English; proficiency in one of the following languages is desirable: Spanish, Russian, French, Arabic, Indonesian, Chinese or Portuguese.

Investigative Competencies

• Investigative Support. Ensures that all reliable and relevant information and evidence is obtained, reviewed, and analyzed in coordinating the investigation.
• Investigative Work-Product Management. Prepares, manages and delivers highest quality case and related investigative work products in a thorough and timely manner and meets appropriate deadlines.
• Investigative Knowledge. In-depth skill in developing and managing investigative strategies to include tasking of data collection and managing investigative planning alone or on a team.
• Investigative Prowess. In depth understanding of investigative framework and process to be followed and make recommendations when to continue or conclude the investigative process.

Values Competencies

• Commitment to innovation: learning and adopting to find better ways of doing things.
• Highest personal integrity and sound judgment with demonstrated ability to handle confidential matters in a discreet and respectful manner.
• Respect and compassion for individuals and the WBG, its mission, objectives and values.
• Commitment to diversity, equality and inclusion, and sensitivity to the WBG’s distinctive demographic and cross-cultural context and influences.
• Ability to work effectively in a team and build good work relations and ability to listen patiently and empathetically without forming hasty judgments.

General Competencies

• Independence: able to perform duties in an objective manner, with discretion towards sensitive or confidential information.
• Professional Maturity: demonstrates the ability to understand the importance of how behaviors and emotions can impact others and the success of the project or work.
• Deliver Results for Clients develops and implements solutions that show understanding of how clients and/or own work achieves results that are financially, environmentally and socially sustainable; shares new insights based on in-depth understanding of the client and recommends solutions for current and future needs of clients; holds self and team accountable for risk management and outcomes.
• Collaborate Within Teams and Across Boundaries collaborates across organizational boundaries, internally and externally with a sense of mutuality and respect; consistently engage others in open dialogue, brings out any conflicting viewpoints and incorporates viewpoints into solutions, giving credit where credit is due; leverage expertise of all team members to ensure successful outcomes; make choices and set priorities with a WBG corporate perspective in mind.
• Lead and Innovate: encourages and works with others to identify, incubate and implement relevant solutions; identify opportunities in changing circumstances and energize others to continuously improve, using intentional strategies to boost morale, team spirit, and productivity in context of WBG’s values and mission; help others to understand problems, client needs and the underlying context.
• Create, Apply and Share Knowledge: ensures systematic sharing of good practice and learning from lessons from across WBG, clients, and partners; is known across WBG in their subject area and is sought out by WBG colleagues to advise, peer review, or contribute to knowledge products of others; seeks mentoring opportunities with more experienced staff to deepen or strengthen professional knowledge and mentor junior staff; build networks across the WBG and as part of external professional groups/networks.

• The Senior Operations Officer working closely with the Regional Director and Principal Country Officer, will promote and coordinate IFC advisory investment, upstream and advisory activities in Kenya. The role requires close interaction at a high level with the private sector, government, and international development organizations, as well as key counterparts in the World Bank Group (WBG) to develop new business and support the structuring and negotiation of deals.

The position is based in Nairobi, Kenya and reports to the Principal Country Officer.
Duties And Accountabilities

• In consultation with the Principal Country Officer, develop and implement IFC’s country strategy and business plan for integrated upstream, investment and advisory operations, including sector priorities and business targets.
• Participate in the preparation of WBG strategy documents such as Country Private Sector Diagnostics, Country Partnership Frameworks, and Country Climate and Development reports, etc.
• Develop and manage relationships with key clients (Government, Private Sector, Civil Society organizations etc.) and position IFC as the partner of choice to support high development impact projects in Kenya.
• Demonstrate extensive knowledge of Kenya including its politics, history, social dynamics, culture, economics, local markets and regulatory framework.
• Possess an extensive internal and external network in Kenya.
• Work with investment, advisory and upstream and relevant WBG teams to continue to roll out the IFC 3.0 strategy and develop the project pipeline.
• Develop and maintain strong relationships with Industry Departments to originate, process and manage a pipeline of investments, and support proactive and strategic portfolio management, to meet IFC’s objectives.
• Develop market knowledge to ensure that IFC is working with the right sponsors. Take accountability for client selection, ensure the integrity of potential clients, and develop and maintain relationships with these companies to identify business opportunities considering IFC’s strategy, priorities, and products.
• Support the development of client engagement strategies for existing and new clients.
• Assist in project structuring and implementation using local market intelligence.
• Track the project pipeline and assist in moving transactions forward.
• In coordination with the Regional Director and Principal Country Officer, develop IFC’s “brand” in Kenya, building on IFC’s regional brand and the overall communications strategy, engaging with local media.
• Represent and provide visibility for IFC in the country including through organizing/participating in high profile events (Senior level visits, interviews, seminars, and conferences).
• Help manage development partner relations to support the raising of funds for advisory projects.
• Track and oversee the preparation of visiting missions/trips to the country.
• Prepare/coordinate high-quality briefs for WBG senior management. Integrate a broad range of complex issues, challenges, perspectives, and recommendations into a cohesive narrative.
• Support the Principal Country Officer in the day to day running of IFC’s Nairobi office (Budget, Security and Logistics).

Selection Criteria

• Master’s degree, preferably in finance, business administration, management, economics, or a similar field;
• 12+ years of relevant experience, preferably in areas such as investment or commercial banking, public-private partnerships, management consulting, or operational experience in an investment and/or advisory role;
• Experience and/or a strong interest in Africa is required, and experience in Kenya is an advantage;
• Ability to assess the viability of business opportunities and risks;
• Ability to think creatively about potential investment opportunities, and to use business development skills to translate such opportunities into bankable projects;
• Strong analytical, finance, financial modeling, credit, and transaction structuring skills is an advantage;
• Good understanding of IFC’s investment and advisory business lines, their products, how they complement each other, and how they may be leveraged to match the long-term needs of clients and open new markets;
• Track record in developing and maintaining strong high-level relationships in the private sector, government, and development institutions;
• Ability to represent IFC externally with the private sector, government, development partners, media, and other stakeholders;
• Team management experience including supervising, mentoring and training staff;
• Team player with strong leadership and influencing skills, and track record in working in a matrix structure;
• Strong client service orientation;
• Ability to resolve challenging issues;
• Excellent critical thinking, analytical and presentation skills, and ability to work with or supervise the use of data utilizing standard office software Excel, Word, PowerPoint; and,
• Excellent written and oral communication skills in English are required.

• IFC’s Africa department is seeking an intern as part of our Global Internship Program (GIP). The Global Internship Program (GIP) offers highly motivated individuals an opportunity to be exposed to the mission and work of IFC and the broader World Bank Group and become part of the largest private sector development institution in the world. The program encourages individuals to bring new perspectives and innovative ideas to IFC’s work, while improving skills in a diverse and highly stimulating environment. Moreover, the Global Internship Program provides a unique opportunity to exchange ideas and network with international professionals dedicated to ending extreme poverty and boosting prosperity in the developing world.

Duties and Accountabilities:

• Undertaking data analysis on IFC portfolio
• Deep dive analysis into key fragility themes such as conflict and violence and forced displacement
• Support on analysis around business development
• Mapping of domestic private sector and program reporting.

Selection Criteria

• Candidates must be currently enrolled in a Master’s degree level program
• Preferred field of study: Economics, Social Sciences
• 2-3 years of previous work experience
• Fluency in English
• High level of Excel and Tableau capacity
• Proficiency with PowerPoint and data visualization tools
• Strong knowledge of key fragility themes in Africa, fragile and conflict affected situations, and challenges around private sector investment in African frontier markets.
• Fluency in French preferred

Duties and Accountabilities:

Responsibilities include, but are not limited to:

•  Provide analytical, research, portfolio, and processing support to project teams;
•  Create and analyze financial models;
•  Review and analyze historical and projected financial statements;
•  Conduct industry and market research and assist in IFC’s business development efforts;
•  Be part of country cluster coverage teams as may be required from time to time with associated responsibilities including internal presentations, maintaining and updating pipeline, client coverage and sector coverage
•  Elaborate pitchbooks and proposals for clients;
•  Review company information and prepare reports on periodic financial statements, project progress reports, and other information submitted by clients;
•  Participate in all aspects of IFC’s project processing cycle, from project development to asset management; and
•  Prepare documentation for IFC internal processes;
•  Participate in investments negotiations; and
•  Actively manage assigned investments in portfolio companies, including monitoring of compliance with IFC financial, environmental, insurance and legal requirements. preparing timely credit risk assessment reports and equity valuations, and tracking development results throughout the project cycle.

Selection Criteria

 

•  A bachelor’s degree from a renowned university (preferably with a specialization in Finance, Business, or Economics – enrollment in the CFA program is a plus);
•  Experience in a financial institution (2+ years) with a proven track record (international exposure desired) – with experience ideally in limited-recourse project finance;
•  Experience of pre-investment work in developing longer lead investment ideas
•  Excellent knowledge of Excel and ability to develop complex financial models, including discounted cash flow models, loan valuation models, and other models as needed; 
•  Experience in infrastructure-related projects will be a plus;
•  Strong analytical and problem-solving skills as well as sound business judgment to identify issues and present creative and practical solutions;
•  Facility to work successfully in multicultural teams and across boundaries;
•  Demonstrated quantitative, financial analysis and modelling skills;
•  Demonstrated teamwork skills;
•  Proactive initiative taker – helping transaction leads without having to be asked;
•  Ability to manage and complete multiple projects/tasks simultaneously and to meet deadlines under pressure;
•  Keen interest in emerging markets;
•  Willingness and ability to travel on short notice as required;
•  Excellent verbal and written communication skills. 
•  Fluency in English is required.  Knowledge of other regional languages, such as French, is a plus.