Assistant Manager - Business Development & Retention, International Business

Purpose for the Job

The Assistant Manager - Business Development & Retention, International Business is responsible for servicing existing international private medical business both corporate and individual and ensuring growth of the portfolio by generating new business.

Duties and Responsiblities

New Business:

• Meet the unit’s annual target in brokerage income for new business.
• Develop business growth strategies to help drive revenue growth.
• Manage the sales process and develop a credible pipeline to ensure delivery of the revenue targets.
• Demonstrate broking excellence and thorough knowledge of our IPMI offerings to clients.
• Provide consultancy to clients and aid the client in making a decision.

Renewals and Organic Growth:

• Retention rate for all renewals (existing clients) to be at 100%.
• Qualitative broking and understanding client requirements prior to renewal.
• Effective client relationship management.

Administration:

• Responsible for the prompt administration of policies.
• Collection of premiums, managing the receipting process, and credit control.
• Servicing of existing/new clients.

Key Competencies

Personal Attributes:

• Analytical skills.
• Attention to detail.
• Good negotiation and networking skills.
• Positive attitude, self-motivated, self-driven and able to work with minimal supervision.
• Passionate, confident, energetic, and proactive.
• Good interpersonal and communication skills.
• Flexibility and adaptability.

Knowledge And Skills Required

• 3 years relevant experience in a similar position in the IPMI industry.
• Experience in IPMI sales & service management with a proven track record.

Professional and Academic Qualifications

• Bachelor’s Degree in a Business-related field.
• Diploma in Insurance - AIIK or ACII.