Head of Digital

Description

• Our client is one of the largest companies in the financial services industry in the region and is involved in provision of financial services personalized according to client needs and serving a niche market. The company is continuously innovating the design of financial products and services for today’s constantly changing world. It is seeking to recruit a highly motivated, talented and innovative individual to fill the following position:

Head of Digital

• Reporting to the Director Operational Excellence, the Head of Digital will lead the development and execution of the innovation strategy while helping to transform the organisation.

Key Responsibilities

• Lead the development and execution of the innovation strategy while helping to transform the organisation.
• Lead the scoping and continuous review of the impact of disruptive technologies and explore digital customers’ needs, expectations, behaviors to translate insights into actionable strategy.
• Drive the acceleration of the organization’s digital transformation by rethinking the organization customer experience, improving operational efficiency, and testing new business models through the use of digital technologies.
• Identify opportunities to leverage Artificial Intelligence and Intelligent Automation to change the way we sell and deliver our services.
• Design and manage programs to facilitate revenue growth from new businesses and efficiency improvements across the organization.
• Lead the process of continuously identifying opportunities for solutions and customer needs, and work with internal stakeholders and ecosystem partners to develop and implement solutions.

Requirements

• Bachelor’s degree in business, Finance, ICT, Project Management, Engineering, or a related field.
• Minimum if 10+ years relevant experience, five (5) of which must have been at a senior level in relevant roles)
• Innovation experience ideally in financial services, telecoms or FinTechs
• Experience in design thinking, agile development, and lean start-up methodology
• Thorough understanding of disruption, corporate intrapreneurship, and portfolio management