Internal Communications Officer

Description

Group Communications

• Ensure organizational initiatives and projects are successfully communicated to employees
• Create core messages and materials to support those priorities, with regular editing and ghostwriting 
• Develop roll-out processes to ensure information consistently reaches staff at all levels, in all countries
• Ensure internal communications messages are consistent across all mediums and for different departments of the organization
• Ensure internal communication messages are consistent with external communication messages
• Plan, edit and write content for various internal communications mediums, such as a staff intranet (Yammer), monthly magazine or regular email bulletin.
• Work the One Safal Magazine in collaboration with the internal team to ensure consistency of content, look and feel
• Coordinate with BU Marketing teams to ensure that activities/events are launched internally and messages aligned across the Group
• Work with CSR teams to ensure activities are highlighted and published across the Group
• Work closely with the IT department to secure digital solutions that enhance the employees' internal communications content experience 

Staff Engagement and Feedback 

• Speak monthly with People leads and staff at all job levels to understand how key messages are landing 
• Creating engaging campaigns that continuously leverage the organisation's brand

Organisation Response in Challenging Situations

Requirements

Qualifications and experience requirements:

• Bachelor’s Degree in journalism, Public Relations, Communications or any related field
• At least 5 years of progressively responsible and relevant professional work experience in communications in any sector.
• High-quality written and verbal communication skills
• Well-developed organisational skills
• High level of computer literacy, advanced skills in MS Word, Excel, PowerPoint, Project, and Outlook, High level of interpersonal and communication skills
• High level of attention to detail
• Ability to establish strong working relationships
• Demonstrated ability to use initiative and judgement
• Capacity to prioritise work & negotiate on conflicting timeframes
• Knowledge of Internet/intranet and content management