Office Administrator

Qualifications, Skills and Experience Required:

For appointment to this grade a candidate must have: -

1. Diploma (KNQF Level 6 or equivalent)  in Secretarial Studies or any other equivalent from a recognized institution;
2. Have passed the following examinations from the Kenya National Examinations Council (KNEC);
3. Typewriting III (Minimum 50 w.p.m.)/Computerized document processing III;
4. Shorthand III (120 w.p.m);
5. Business English III/Communications I;
6. Office Management III/Office Administration and Management III;
7. Secretarial Duties II;
8. Commerce II;
9. Proficiency in computer applications;
10. Meet the provision of Chapter Six of Constitution.

Responsibilities:

Duties and Responsibilities

1. Attending to visitors/clients;
2. Handling telephone calls and enquiries;
3. Handling customer inquiries and complaints;
4. Ensuring security of office records, equipment and documents;
5. Ensuring confidentiality of office information;
6. Record keeping for correspondences and file movement;
7. Managing office protocol and etiquette;
8. Managing petty cash for the respective office;
9. Maintaining an up to date file movement register;
10. Coordinating the general administration of the respective department/office;
11. Coordinating schedule of meetings and appointments for the respective departments/office;
12. Coordinating travel arrangements for the respective departments/office;
13. Coordinating appointments and travel itineraries for the Chief Manager;
14. Preparing responses to simple routine correspondence for the Chief Manger; and
15. Monitoring procedures for record keeping for correspondences.
16. Ensuring security, integrity and confidentiality of data; and
17. Undertaking any other office administrative services duties that may be assigned.

Method of Application

Interested and qualified? Go to Kenya National Qualifications Authority (KNQA) on recruitment.knqa.go.ke to apply