NairobiKE
Full-time
Bachelor
about 2 months ago03/13/202404/12/2024
- Accepting Applications
Job Summary:
The Operations Support Manager plays a crucial role in the security business by serving as the interface between the Director Operations, Africa and the Country HSOs and their respective security departments. Their primary responsibility is to ensure compliance with company policies and procedures, oversee operations compliance, manage and oversee guard rostering, and ensure effective manpower planning. Additionally, the Operations Support Manager is responsible for ensuring the systems and processes of the business are working efficiently and for establishing and maintaining excellent service delivery across all countries of operation.
Key Responsibilities:
Principal Outputs of this Role:
Authority:
Refer to GWSA Security Authority Matrix.
Accountability:
The Operations Support Manager is accountable to the the Director, Operations- Africa for their responsibilities stated in this job description. These responsibilities will be monitored and managed through the mid-year and annual performance reviews and supported through the monitoring of their KPIs.
Competencies:
Qualifications & Experience:
Interested and qualified? Go to GardaWorld on jobs.garda.com to apply
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GardaWorld is the world’s largest privately owned security services company offering a wide range of highly focused business solutions, including leading-edge security services and cash solutions.