Quality Assurance Manager (Mariakani)

Description

• Manage generation of non-conforming products to reduce generation of defective material by implementing inspection and testing programs, upgrading of SOPs and Quality plans, guide quality team to use scientific methods to analyze defects in the product to go to root cause analyses and implement corrective and preventive action by appropriately changing the SOPs, Quality plans and process parameters.
• Manage Integrity for testing and classification of raw materials and in-house products into prime products or defective products.
• Improve precision of test results through calibration programs, upgrading equipment by regular interaction with equipment suppliers, guide Optimization of process control parameters by experimenting and review of the quality plans.
• Provide technical expertise in designing of quality plans and standard operating procedures and upgrading of process capability parameters to improve quality and yield.
• Ensure required statutory & regulatory requirements are met as per the current laws and government orders.
• Provide technical expertise in procurement of new quality control and laboratory equipment.
• Manage customer satisfaction through complaint redress process, benchmark MRM’S products against competitors, providing technical support in developing of new products and product warranties.
• Responsible for implementation of ISO 9001:2008 quality Management system.
• Ensure the achievement of all KPIs for Quality department, Yield, prime volumes, number of customer complaints.
• Identify training needs of the subordinates and organize for training in conjunction with HR Department for SAP, Quality and ISO Management systems.

Requirements

Qualifications required

• Bachelor’s degree in Chemical/Analytical/Mechanical Engineering or Equivalent degree from a recognized institution.
• Postgraduate education in Quality or Operations management will be an added advantage.

Experience required:

• 10 years of professional experience with at least 5 years in a quality management function in a manufacturing firm.
• Preferably Manufacturing experience
• Lead Auditor training
• Knowledge and use of SAP will be an added advantage.
• Experience and knowledge of pertinent legislations, regulations, standards and policies pertaining to the best practices in quality management.
• Knowledge and experience in Metal coating process, Cold rolling process, SAP, and ISO 9001 Quality Management System.