Strategic Account Manager - Kenya

YOUR MISSION

• As Strategic Account Manager, you will be a key role in the Glovo Partner Operations team.

THE JOURNEY

• Own strategic partner relationships end to end, including understanding P&L tracking, managing deep product integrations, leading co-marketing efforts to drive awareness and activation, and ensure operational excellence
• Onboard new partners on our platform by providing them all the necessary tools and information to start working
• Be responsible for our partners business performance, analyze their main KPIs and ensure growth MoM. Track and reporting of performance metrics
• Lead contract renegotiations to establish a strong working partnership grounded on sustainable economics for both parties
• Get feedback from our partners and translate it into the product, marketing, and operations improvement

What You Will Bring To The Ride

• Minimum 3 years of experience in Account Management and/or Business Consultant
• Problem solver, perfect written and spoken communication
• Customer obsession
• Proactive, organized, and obsessed with details