The Latest Aviation Jobs in Kenya

Brief Description        

Responsible for overall baggage tracing and liaisonbetween Outstations Stations, GHAs and guests within the network.

Detailed Description        

Policies and Procedures:

• Ensure compliance to all relevant policies,processes and procedures is achieved so that work is carried out in acontrolled and consistent manner.

 Safety, Quality & Environment:

• Promote and maintain a positive safety culture, ahealthy, secure and cost-effective operation for Kenya Airways and CustomerAirlines operations and ensure compliance with the relevantindustry/legislative requirements and company procedures to ensure a healthyand safe work environment.
• Identify and report hazards, near misses, incidentsand accident.
•  Ensure guests are updated regularly on their baggagestatus – as defined in PHM 7.9.2 – Note (ii)
• Communicate to Station Managers, GHA’s,guests on delayed baggage status to increase the tracing speed and promptfeedback to guests.
• Monitor the quality of tracing filesopened and closed (incl. RL – Reason for Loss, CS - Costs, FS – Fault Station).
• Validate and ensure upfront FNE Paymentwithin the documented policy and guidelines.
• Prepare the tracing, delivery and guestcontact report for Outstations.
• Validate and monitor timely opening andclosure of baggage files in Outstations.
• Track and confirm the baggage deliverystatus.
• Monitor the Right now tool and ensuretimely closure on all incidents raised.
• Timely response to all queries related toBaggage, both from passengers and other stations.
• Enforce the baggage tracing standards inOutstation in line with company policy and documented procedure i.e.
• PHM Appendix S – Daily Station BaggageChecklist
• PHM Chapter 7.8 – Baggage Arrival.
• PHM Chapter 7.9 – Baggage Tracing
• Follow-up on the forwarding of delayedbags
• Validate insurance costing and follow upwith stations to initiate insurance processes for not traced bags.
• Monitor MSF and ensure correct entriesare captured.
• Identify and report hazards, nearmisses, incidents and accidents
• Adhere to KQ WAY principles andbest practices.

Job Requirements        

• Minimum O level/ C Plain 
• Relevant Diploma or Certificate in Airline Passenger Handling orcertificate in hospitality/service discipline
• Minimum 3 months ofwork experience or exposure to Lost and Found section or Baggage ServicesDepartment, or passenger handling with an international airline or Ground HandlingAgent.
• Additional Details        
• Supervisory skills.
• Process awareness.
• Analytical.
• Computer literate.

External End Dat: 04-Apr-2023

Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport.

Summary

The incumbent will be responsible for leading the Workshop teams in planning, controlling and tracking the Aircraft components maintenance performance to deliver quality, safe, and cost effective.  On Time delivery of aircraft support equipment, calibration and non-destructive testing of components for both Kenya Airways and Third-Party work whilst complying with all regulatory authorities’ requirements.

Responsibilities     

• Implement business unit strategies to improve on efficiency on existing maintenance capability and create new capabilities for the workshops to save on costs on outsourced maintenance.
• Plan, budget and control expenditure within his area of control to maintain the business profitability.
• Plans Directs, supervises and controls the activities of all maintenance, repair, overhaul, modification of aircraft support equipment.
• Set up of maintenance and procedures in the workshops meeting Kenya Airways and KCAA the requirements.
• Plan and ensure that sufficient resources are available and controlled in the workshop to ensure timely completion of aircraft components, aircraft structure, cargo and cabin equipment, plant and equipment repair /overhaul to maintain KQ quality standards.
• Ensuring the company has a technical awareness, capability and market recognition in NDT consistent with the company’s Business Plan.
• Ensure 95 % of the Aircraft components and equipment coming into the shop are released within stipulated industry TAT.
• Develop new inspection methods and/or programs that promote cost reduction activities.
• Set up of maintenance and procedures in the workshops meeting Kenya Airways and KCAA the requirements. He/she ensures compliance with the workshop plans.
• Ensure that the applied resources comply with the regulatory requirements to maintain high safety and airworthiness standards.
• Ensures that Airframe workshops component records are maintained and controlled while the   components are in the shop to maintain components traceability.
• Timely development of manpower resource and the state-of-the-art facilities and equipment in the workshop to maintain and improve on workshops turnaround times.
• Deliver contracted Level III consultancy services to a high standard to ensure clients’ NDT facilities comply with industry standards, such as KCAA and EASA via regular on-site audits and frequent dialogue.
• Close Quality Audit findings within the stipulated time frames.
• Implement systems and procedures to enhance the industrial safety environment in the workshops.
• Ensures overall security of aircraft components and equipment asper engineering security document.
• Document and report all safety incidences to feed the Technical Department Dashboard.
• Ensure that engineers and technicians complete the relevant documentation correctly.
• Ensure that work is executed in a quality manner and within stipulated timeframes.
• Responsible for coaching, mentoring and guiding the team to understand the expected deliverables and measures.
• Discuss the team performance against the set target on a daily basis.
• Coach and identify team members development needs.
• Evaluate the efficacy of all trainings attended in conjunction with the Head of Technical Workshops.

Job Requirements        

• An Engineering Degree from a reputable Institution or an Engineering Diploma in Aeronautical with Dual Type License.
• At least 10 years working experience on aircraft or in a busy Aircraft Workshop.
• Additional Details
• SMS Training.
• Management skills.
• Audit findings closure knowledge.
• Excellent analytical skills are essential.
• Comprehensive knowledge of engineering procedures is required.
• Knowledge of KCAA regulations & Company MPM standards.
• Knowledge in Aviation NDT regulations.

At Samaritan’s Purse, the Gospel really is the center of all we do! We start each day with a time of devotions and spend time praying for each other, our staff and volunteers who serve around the globe.

In the role of Aviation Maintenance Technician, you will have the opportunity to:

• Maintain your personal relationship with Jesus Christ and be an effective witness for Him
• Maintain Samaritan’s Purse aircraft in accordance with Federal Aviation Regulations
• Perform preflight and post flight inspections
• Coordinate with the Director of Maintenance and other aircraft maintenance technicians to ensure aircraft are properly maintained
• Travel with the aircraft as a crewmember and perform duties associated with the mission as assigned
• Repair and maintain aircraft ground support equipment
• Perform line service duties including refueling
• Clean interiors and exteriors of aircraft
• Assist in maintaining hangar facilities and lease property to meet the highest possible standards of safety and appearance
• Assist with loading and unloading of the aircraft at home base and enroute destinations.
• All other duties as assigned

Qualifications & Experience

• Bachelor's degree (B.A.) from a four-year college or university or two to four years’ related experience and/or training; or equivalent combination of education and experience
• FAA Mechanic Certificate with Airframe and Powerplant ratings. Inspection Authorization preferred but not required
• Ability to maintain aircraft in order to meet or exceed FAA requirements
• 12 credit hours of college-level Biblical Studies (required); if not already completed, opportunity to meet and complete requirement is available upon hire.

At Samaritan’s Purse, the Gospel really is the center of all we do! We start each day with a time of devotions and spend time praying for each other, our staff and volunteers who serve around the globe.

In the role of Ministry Pilot, you will have the opportunity to:

• Maintain your personal relationship with Jesus Christ and be an effective witness for Him
• Perform pilot duties, including filing flight plans, obtaining weather data and interpreting the information for flights, completing aircraft weight and balances for flights, loading and unloading passenger luggage and cargo
• Keep assigned aircraft charts and software updated
• Keep the aircraft clean, neat, and polished when home and away from the home base including sanitizing the aircraft restroom facilities after each flight. Assist in the maintenance, repair, and cleaning of the hangar and property
• Perform pre-flights and post-flights to ensure safety of flight
• Work with the FAA as assigned.
• Represent Samaritan’s Purse as a professional when dealing with donors, government officials, and others
• Aircrew should expect to overnight away from home base approximately 35% of the time and up to 30 days at a time when a humanitarian crisis arises
• Assess, manage, and report critical physical, emotional, or spiritual concerns of staff
• All other duties as assigned

Qualifications & Experience

• Fifth year college or university program certificate; or two to four years related experience and/or training; or equivalent combination of education and experience.
• Minimum of 1,500 hours flight time
• Ability to obtain First Class Medical
• FAA Commercial Pilot Certificate - Airplane Single/Multi Engine Land with Instrument Rating
• A&P preferred but not required
• 12 credit hours of college-level Biblical Studies

JOB PURPOSE

To perform a range of coordination and administrative activities that contribute to the safe and effective air service to the humanitarian community.

KEY ACCOUNTABILITIES (not all-inclusive)

• Perform operational coordination and administration of air operations, ensuring compliance with WFP standards, including risk management processes, to support safe and effective air operations.
• Liaise with airport officials and other local authorities in order to obtain necessary clearances, documentation and authorisations required for air operations.
• Carry out pre-flight actions to ensure that all registered passengers and cargo are duly carried on the flight, in coordination with crew to ensure safe flights, escalating issues to a supervisor.
• Collate all post-flight documentation in order to confirm flights have taken place and in compliance with established conditions.
• Research, collate and report on aviation related information, to enable decision-making and facilitate air transportation planning, execution and reporting in order to ensure contractual performance.
• Update and maintain relevant databases and records, ensuring that relevant information is accurate, organised, accessible to others, and supports reporting requirements.
• Respond to client queries, following standard processes and obtaining guidance or escalating as required, to ensure timely resolution of all enquiries with a high standard of client service.
• Liaise with internal counterparts in order to carry out duties successfully, support the alignment of aviation activities with wider programmes, to facilitate a coherent approach to air operations.
• Provide support to other staff, assisting them in completing tasks to agreed standards and deadlines.
• Support process reviews, and improvements in methods and practices, in order to maximise the performance of air activities and related operations.
• Follow standard emergency preparedness practices to support WFP to quickly respond in its core areas at the onset of a crisis.

STANDARD MINIMUM QUALIFICATIONS

Education:

• Completion of secondary school education. A post-secondary certificate in air traffic control, flight dispatch, aeronautical engineering, or related fields essential for Air Operations.

Experience:

• At least five years of progressive work experience in dispatching flights from uncontrolled airfields.
• Experience in managing the customer service cell of General Aviation similar to that of UNHAS is an added advantage.

Knowledge & Skills:

• Experience in restricted flying zones, and other aviation risks and assisting in flight planning.
• Experience in handling passenger manifests and aircraft loading.
• Experience in interpreting routine weather reports.
• Ability to perform detailed work, frequently of confidential nature and /or to handle large volume of work systematically effectively and accurately.
• Ability to work in a team environment and coordinate assignments to achieve common goals.

Detailed Description        

• Deliver in flight customer service to set standards for customer satisfaction and loyalty.
• Maintain proper utilization of company property to avoid wastage and misuse. 
• Implement health, safety and security standards to ensure compliance to regulatory requirements and company standards on every flight. 
• Sell duty free items to maximize profits. 
• Resolve all Opportunities to improve on board and close feedback with the assistant flight purser. 
• Deliver onboard quality customer service according to company set standards to ensure customer satisfaction and loyalty and make recommendations where necessary.

Job Requirements        

Qualification (Minimum) 

• Certificate Airline Cabin Crew (KQ PRIDE STAR) 
• K.C.S.E minimum grade C plain or equivalent 
• English language proficiency. 
• Leadership and communication training 
• Excellent communication skills. 
• Computer proficiency. 
• Experience in customer service environment desirable. 
• Good knowledge of regulatory requirements, industry and company policies, procedures and standards. 

Years of Experience 

•  21 years of age
• Airline or hospitality environment experience(s)

Additional Details        

• O level academic achievements with a mean grade of C plain or equivalent 
• English language proficiency Proficiency and fluency in a foreign language is an added advantage. 
• Excellent communication and interpersonal skills 
• Background in the hospitality industry, desirable 
• Experience in a customer service environment desirable with a natural flair for hospitality. 
• IT proficient 
• Ability to swim 

Other Skills 

• Excellent communication and interpersonal skills. 
• Computer proficiency Behavioral competencies 
• Team leader and motivator 
• Results focus 
• Communication skills 
• Building a results-oriented team 
• High Integrity and honesty 
• Customer insight 
• Exceptional sales skills