The Latest Hospitality Food & beverage Jobs in Kenya

About the job

• The Executive Chef will lead and be responsible for the strategic initiatives of the Kitchen Department tied to business expansion, growth, and the necessary cultural evolution to support both.
• The function should be supportive, proactive, analytical and entrepreneurial; creating memorable moments for our guests and fostering an empowered environment for the team whilst working closely with all key business partners in order to achieve quality results.
• The job incumbent acts as an ambassador for the brand, reflecting the company culture and values. All work is carried out in accordance with company corporate policies, procedures and service concepts according to local requirements and regulations.

Skills

• Menu Development
• Fine Dining Experience
• Fast-Paced Experience
• Fluent in English
• Culinary Degree/Training
• Pastry Education
• Food
• Classical Cooking Techniques Safety
• Kitchen Safety

Job Description

• Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues
• Lead and manage the Stewarding team in all aspects of the department and ensure standards are followed.
• Supervise and maintain the sanitation of kitchen equipment and other areas assigned.
• Ensure all banquet event orders are reviewed and ensure proper set-ups are in place.
• Prepare monthly reports on shortages in of all equipment and requisition replacements as required while following budget guidelines.
• Work closely with the Executive Chef and Food and Beverage Manager to anticipate guest needs.
• Order and control all inventory of cleaning compounds required for the section
• Ensure all equipment is in working order and report any items in need of repair.
• Maintain a clean and safe work environment.
• Ensure all colleagues adhere to all safety practice requirement.
• Ensure colleagues have a complete understanding and adhere to the stewarding’s related to safety.
• Adhere and  train on all HACCP regulations, run audits are per HACCP charter, will be responsible for risk assessment and self-audit for section
• Follow and ensure that all colleagues follow safety procedure requirement.
• Monitor the use of chemical  and cleaning supplies
• Monitor the monthly breakage and provide framework on how to minimize breakage.

Qualifications

• Diploma in Food and Beverage Management desirable Degree in related field
• Previous leadership experience in a Stewarding and Hygiene Management
• Strong interpersonal and problem solving abilities
• Understand HACCP requirements and can conduct audits
• Proficient in Microsoft Office Applications
• Ability to work well under pressure in a fast paced environment
• Good interpersonal skills with ability to communicate with all levels of employees
• Service oriented with an eye for details
• Good presentation and influencing skills
• Multicultural awareness and able to work with people from diverse cultures
• Self-motivated and energetic

Additional Information

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• Be part of creating the historic story of rehabilitating and releasing the rare Mountain Bongo that was heading toward extinction.
• Working with a hotel rich in history and known for exemplary services while growing your career
• Work and learn in a luxury property

Job Description

• Be the first point of contact for guests arriving at the property
• Be required to provide continuing exceptional customer service to all guests  throughout their stay
• Provide helpful and accurate local knowledge to guests in an informative manner
• Greet and welcome guests upon their arrival with a friendly and professional demeanor.
• Provide information about hotel facilities, local attractions, and services to enhance guests' stay.
• Assist in the arrangement of transportation, tours, restaurant reservations, and other guest requests as necessary.
• Maintain the cleanliness and organization of the concierge desk and surrounding areas.
• Collaborate with other hotel departments to ensure seamless guest experiences.
• Offer personalized services to VIP guests and ensure their specific needs are met.
• Stay updated with the latest information about events, shows, and activities in the area
• Uphold the hotel's high standards of customer service and professionalism at all times.
• Other duties as assigned

Qualifications

• Diploma in Hospitality Management
• 2- 3 years’ experience in a premium hotel
• Possesses strong social and interpersonal skills and ability
• Manages all guests needs with zeal
• Carries an eye for detail and an approachable demeanor for all guests and heartists
• Can remain composed under pressure, makes rational decisions to resolve situations, upholding professionalism
• Self-driven approach to carry out assigned responsibilities
• Ensures security and confidentiality of guest and hotel information in accordance to company/country’s data security act
• Possesses good computer knowledge
• High level of integrity, enthusiasm, dedication for continuous improvement
• Embraces change and open-minded in a dynamic work environment
• Has a broad knowledge of diversity of guests

Additional Information

• Be part of creating the historic story of rehabilitating and releasing the rare Mountain Bongo that was heading toward extinction.
• Working with a hotel rich in history and known for exemplary services while growing your career
• Work and learn in a luxury property

Job Description

Reporting to the General Manager, below are some of the key responsibilities and essential roles for this position

• Support the General Manager in the overall management and the strategic direction of the hotel, assuming the responsibilities of the General Manager in their absence
• Oversee the operations functions and departments of the hotel, work closely with sectional leaders to ensure efficient and profitable operations of each section
• Lead and support all operational departments in the achievement of their financial and operational targets
• Drive a positive work culture, set clear expectations as well as review and communicate all policies and procedures for implementation affecting the operations section
• Actively be involved in the recruitment process of leadership positions within the operating departments, ensure solid onboarding process are effected for retention of staff
• Work closely with operational leaders to actively prepare Annual Operations Plan in order to achieve the profit objectives, take lead in yield management
• Actively engage leaders in operational departments to ensure accurate and timely reporting of the monthly financial plans for the Rooms Division, Housekeeping/Laundry, F&B Service, and Culinary sections.
• Ensure the consistent implementation and delivery of the Fairmont Service Culture and   Standards.
• Handle all guest concerns and feedback to ensure effective follow up and positive guest satisfaction as the end goal
• Assist in the preparation, presentation and subsequent achievement of the hotel's Annual Operating Budget, and Capital Expenditure Budget.
• Build the management team and organization of a successful Operational Divisions including staff planning and the maintenance of productivity levels.
• Coordinate the Daily Briefings and the weekly Operations meeting.  Initiate weekly walk-throughs in the Front and Back of the house with a focus on cleanliness, hygiene and maintenance.
• Ensuring the highest levels of guest satisfaction by consistently exceeding that guest expectations by championing the hotel quality initiatives and lead the team to exceed internal luxury standards in the line with Forbes and LQA requirements.
• Participate actively in the preparation of the Annual Business Plan, Marketing Plan and Strategic Plan and achieve the objectives therein.
• Participate in the hotel emergency plan and crisis procedures and ensures that they are kept up to date area of the emergency plan and crisis planning and procedures.
• Coordinate the planning and implementation of capital projects with respective parties.
• Actively involved in the recruitment process of senior leadership positions within the hotel.
• Assume the responsibility of the General Manager in his absence.
• Follow department policies, procedures and service standards.
• Ensure the smooth operation and co-ordination of the hotel through their respective leaders (Rooms Division, Housekeeping, Food & Beverage, Health Club and Culinary).
• Work closely with section leaders to engage them in manning plans to ensure productivity levels are managed throughout the various business seasons
• Take on a strategic role in the Hotels Business Continuity, Emergency, Safety and Crisis Management Plans
• Function as key member of the Hotel Executive Committee and Leadership Team
• Ensure full compliance of the Hotels operating controls

Other duties as assigned.

Qualifications

• Minimum five (5) years in a previous luxury / upscale hotel experience in a related field, Minimum two (2) years as Director of Operations  or Hotel Manager or General Manager for a Small/Boutique luxury remote hotel)
• Must be flexible with the ability to sustain a high level of productivity and efficiency at all times.
• Display strong analytical, organizational, conflict management, people and administrative skills.
• Ability to be responsive to changes and offer leadership in those changes
• Ability to adapt and work well in remote area
• Extensive Operations management experience in F&B/ Rooms, General Management.
• Proven positive track record to coordinate multiple departments and to achieve goals
• Clear working knowledge of Hotel Financials, budget, planning and its implementation
• Exceptional interpersonal and guest relations skills, takes a hands on approach
• Proven team-leader with outstanding motivational skills and coaching ability and has ability to maintain positive work culture

Additional Information

• You will enroll in the workplace pension scheme
• Private medical insurance as per Hotel offering
• Be part of creating the historic story of rehabilitating and releasing the rare Mountain Bongo that was heading toward extinction.
• Working with a hotel rich in history and known for exemplary services while growing your career
• Employee Benefits Card offering discounted rates in Accor Worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility Activities.

Job Description

• Preparation and storage of menu items, in accordance with established. procedures and quality standards and hygiene standards of the hotel.      
• Kitchen maintenance and cleaning, following food safety requirements.
• Maintaining and ordering stocks and supplies.
• Ensure all items are kept properly and labelled.

Qualifications

• Certificate or Diploma in Food and Beverage Production or related field
• At least 1 year previous work experience
• Good knowledge on HACCP and other procedures in Food Production

Additional Information

Your team and working environment:

• Dynamic working environment.
• Defined development career path.
• Friendly and supportive team

Job Description

• To supervise the assigned station / section. Produce a consistent, high-quality product, ensure a courteous, professional, efficient and flexible service consistent with our standards, policies & procedures in order to maximize guest satisfaction.
• Actively share ideas, opinions and suggestions to improve the environment and menus
• Ensures that food is stored, prepared and secured hygienically and safely
• Assists in maintaining standards of hygiene and cleanliness in all kitchen and related areas         
• Ensures mise-en-place and preparation procedures are correctly followed
• Ensure daily purchases are used economically according to needs and established policies 
• Carry out stocktake and ensure actions are taken if discrepancies occur
• Is fully conversant with all health and safety, fire and emergency procedures

Qualifications

• At least 1 Year previous experience in a similar capacity
• Diploma in Culinary Arts or related field
• Good knowledge on HACCP and other procedures in Food Production

Additional Information

Your team and working environment:

• At Accor, we are Heartists!  Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists
• Every day, we look for opportunities to engage on a personal & meaningful way with our guests and each other.  

Job Description

• Providing excellent waiter service to guests to ensure guest satisfaction
• Learn to take customer orders and delivering food and beverages
• Learn using the POS system diligently, entering orders and making corrections if necessary
• Learning food and beverage content in order to making menu recommendations, answering questions and sharing additional information with restaurant patrons
• Carry out set standards and procedures to ensure all tasks and responsibilities are carried out in a timely manner
• Communicating effectively with colleagues and guests alike in order to secure a smooth and accurate transition of information
• Carry out all roles and functions of the F&B department

Qualifications

• Currently a Hospitality student.
• Is known as enthusiastic, hospitable, team-builder, stress-resistant and representative
• Has passion for the hospitality industry
• Does not have to be a specialist already, but you are eager to learn

Job Description

• Perform job duties as advised by the Executive Housekeeper.
• Regularly maintain attendance by reporting to shift timing as advised.
• Establish and maintain good communications and teamwork skills with fellow heartists and other departments within the hotel as and when required.
• Ensure to maintain the training plan effectively and seek for assistance if any.
• To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.

Qualifications

• Currently a student pursuing Hospitality Management or related fields
• Excellent organizational skills and time management
• Warm and caring personality

Food and Beverage Trainee

• Reporting to the Training Manager, the trainee will be responsible for learning and familiarizing with various activities and operations within their departments. He/ She will be required to uphold company policies and requirements at all times.

Main Responsibilities: 
Under the supervision of the Departmental Trainer and Training Manager, the intern shall learn to: 

• Be knowledgeable of all services and products offered by the hotel. 
• Monitor operating supplies, equipment and reduce spoilage and wastage successfully. 
• Ensure that the place of work and surrounding area is kept clean and always organized. 
• Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned. 
• Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives. 
• Successfully perform opening and closing procedures established for the assigned outlet. 
• Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors. 
• Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest. 
• Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department. 
• Understand and strictly adhere to the rules & regulations established in the hotel’s policy manual and the hotel’s policy on fire, hygiene, health & safety. 
• Maintain a good rapport and work relation with staff in the assigned department and within the hotel. 
• Attend and contribute to all staff meetings, departmental trainings and hotel-initiated trainings scheduled. 
• Carry out scheduled inventories of products and operating equipment. 
• Adhere to hotel’s policy on fire and safety as well as hygiene regulations including HACCP in addition to other policies and procedures. 
• Ensure a flawless service to the highest standards and as required by the department and the hotel. 
• Have a complete understanding of the monthly profit and loss statement of the department.

Qualifications: 

• Degree/ Diploma in Food and Beverage service from a recognized learning institution.
• No work experience is required.
• Less than one year since completion (2022/2023).
• Kenyan Citizen.
• Completed coursework (Even if not graduated).
• Ability to work and communicate in a multinational environment.
• Excellent grooming skills and must be well versed in professional and personal etiquette.
• Good Communication skills.
• Out going with a positive learning attitude.

Summary
Welcome to Hyatt Regency Nairobi!

• We are the go-to gathering place—a dynamic spot where guests relax, meet, engage and recharge. Here, we do things the smart way, not just the way they’ve always been done before. We’re always thinking one step ahead, satisfying guests’ needs in unique, delightful and surprising ways, as they go through their day. We’re innovators in the hospitality business and experts at providing the experiences, care and amenities our guests want, all delivered with enthusiasm and pride. They can feel relaxed and confident because we’ve got everything covered. And we’ve got everything covered for our colleagues as well. For our first Hyatt Regency in Nairobi, we are looking for a:

Assistant Manager (All-day dining/Sports bar/Room service/Banquet)

• You will be responsible to ensure that the outlet operate successfully.

Qualifications

• If you bring a university degree or a hotel management diploma, relevant work experience in a similar position, and an overflowing passion for people, we look very much forward to hearing from you!

Qualifications
Welcome to Hyatt Regency Nairobi!

• We are the go-to gathering place—a dynamic spot where guests relax, meet, engage and recharge. Here, we do things the smart way, not just the way they’ve always been done before. We’re always thinking one step ahead, satisfying guests’ needs in unique, delightful and surprising ways, as they go through their day. We’re innovators in the hospitality business and experts at providing the experiences, care and amenities our guests want, all delivered with enthusiasm and pride. They can feel relaxed and confident because we’ve got everything covered. And we’ve got everything covered for our colleagues as well. For our first Hyatt Regency in Nairobi, we are looking for a:

Restaurant Manager

• You will be responsible to ensure that the outlet operate successfully, in accordance with the standard of the hotel 

Summary
Welcome to Hyatt Regency Nairobi!

• We are the go-to gathering place—a dynamic spot where guests relax, meet, engage and recharge. Here, we do things the smart way, not just the way they’ve always been done before. We’re always thinking one step ahead, satisfying guests’ needs in unique, delightful and surprising ways, as they go through their day. We’re innovators in the hospitality business and experts at providing the experiences, care and amenities our guests want, all delivered with enthusiasm and pride. They can feel relaxed and confident because we’ve got everything covered. And we’ve got everything covered for our colleagues as well. For our first Hyatt Regency in Nairobi, we are looking for a:

Banquet Service Manager 

• You will be responsible to oversee the hosting of events to provide customers with an excellent experience.

Qualifications

• If you bring a university degree or a hotel management diploma, minimum 10 years of work experience in a similar position, and an overflowing passion for people, we look very much forward to hearing from you!

Overall Purpose/Broad Function

• To strengthen community protection structures for refugees in camps and host communities, with a special focus on persons and children with disability, girls and women empowerment.

Key Duties And Responsibilities

• Plan with SCO and coordinate training sessions of the community member
• Support the Senior SCO in the preparation of the Monthly incentive payroll, weekly, monthly, Quarterly midyear, and annual reports.
• Facilitate appropriate training for refugee staff, local community leaders on areas of peace building, conflict resolution, arbitration, community participation and self-management in order to promote social cohesion in the communities both host and refugee.
• Assist in planning, developing of unit proposals and budgets
• Facilitating Social cohesion program in the community.
• Monitor the resolution of cases by religious /traditional leaders, women consortium and Peace committees in the Host communities and the refugee community.
• Take a lead role in advocacy and community mobilization in upholding individual human rights.
• Conducting quarterly meetings with refugee, host community leader’s / community structures to discuss and address different concerns of the community
• Ensuring there is strong social cohesion among the refugee community and between refugee and the host community through joint dialogue sessions.
• Generally, ensure that implementation of all the activities under social cohesion unit.
• Any other duty as may be assigned by the supervisor

Education/Professional Designations/Experience

• Bachelor of arts in community development
• Diploma in social work and social administration
• 7 years of hands on experience in humanitarian work.

Other Specific Skill Requirements

• Excellent analytical and reporting skills
• Time management
• Report writing skills
• proposal development skills
• Security surveillance skills.
• OSHA Skills.

Success Factors

• A high level of professionalism, integrity, honesty and transparency in my area of work.
• A demonstrated ability to work under minimal supervision and accurately meet deadlines

A person of high integrity that will model LWF/WS Kenya Somali Program core values:

• Dignity and justice
• Compassion and commitment
• Respect for diversity
• Inclusion and participation
• Transparency and accountability

Job Description

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21 

What you will be doing:

Reporting to the Executive Chef responsibilities and essential job functions include but are not limited to the following:             

• Consistently offer professional, friendly and proactive guest service while supporting fellow colleagues
• Ensure the consistency in the preparation of all food items for a la carte and or buffet menus according to hotel recipes and standards
• Conduct daily shift briefings to kitchen colleagues
• Ensure all kitchen colleagues are aware of standards & expectations
• Liaise daily with Outlet Managers to keep open lines of communication regarding guest feedback
• Maintain and enhance the food products through creative menu development and presentation
• Have full knowledge of all menu items, daily features and promotions
• Actively interact with guests at tables
• Balance operational, administrative and Colleague needs
• Ensure proper staffing and scheduling in accordance to productivity guidelines
• Ensure the cleanliness and maintenance of all work areas, utensils, and equipment
• Follow kitchen policies, procedures and service standards
• Follow all safety and sanitation policies when handling food and beverage
• Other duties as assigned

Qualifications

Your experience and skills include:

• Previous leadership experience in the culinary field required
• Journeyman’s papers or international equivalent required
• Diploma Certification in a Culinary discipline an asset
• Computer literate in Microsoft Window applications an asset
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times