The Latest Jobs in Laikipia

Key Responsibilities:

• Assist in student projects/ research practical classes and courses and keeping of student records e.g. attendance, practical allocations and loss and breakage records.
• Present Publications for marketing the University and its products.
• Research topics and background information for items to be featured on the programme.
• Carryout audio production, writing for radio, radio broadcasting, public speaking, and even radio station management among others.
• Plan and rehearse the University Radio Shows for community outreach programmes.
• Be aware of the legal environment in which the media operate.
• Do short news, traffic, sport or weather reports and updates.
• Provide links between programmes.
• Read from a script or autocue, or improvise.
• In radio, 'drive' the desk and operate some of the technical equipment for recording and playback, using computers to cue up and play music and jingles.
• Keep the programme running to schedule, responding positively and quickly to problems or changes and improvising where necessary.
• Any other duty as may be assigned by the immediate supervisor.

Qualifications:

For appointment to this post, a candidate must have;

• Diploma in Mass Communication and Journalism from a recognized institution
• At least three (3) year experience in a credible radio station

Upon offer of appointment, the candidate will be required to satisfy the requirement of chapter 6 of the constitution of Kenya 2010 on Leadership and Integrity and shall provide;

Certificate of good conduct from the Directorate of Criminal Investigation.

Tax compliance certificate from KRA

Clearance certificate from Higher Education Loans Board.

Clearance certificate from CRB

Self-declaration clearance certificate from Ethics and Anti-Corruption Commission.

Note

Applicants are required to submit one (1) manual (hard) copy of detailed curriculum vitae (detailing academic qualifications, membership of professional associations), copies of certificates, email addresses and telephone contacts;

All applications should be submitted together with detailed Curriculum Vitae, a copy of ID/Passport, copies of academic certificates, testimonials and any other relevant supporting documents;

Applicants should also provide names, telephone numbers and contact addresses of three (3) referees.

Manual applications should be submitted in a sealed envelope clearly marked:

“Application for the Position of Radio Broadcaster – Laikipia University”; and delivered to:

THE DEPUTY VICE – CHANCELLOR (AFP)

Laikipia University

P.O Box 1100-20300

NYAHURURU - KENYA

Online applications should be submitted via email to: radmin@laikipia.ac.ke

All applications should reach the above office on or before 7th April, 2023 @ 5.00 p.m. (East African Time)

What's in it for you:

• You will enroll in the workplace pension scheme
• Private medical insurance as per Hotel offering
• Be part of creating the historic story of rehabilitating and releasing the rare Mountain Bongo that was heading toward extinction.
• Working with a hotel rich in history and known for exemplary services while growing your career
• Employee Benefits Card offering discounted rates in Accor Worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility Activities, like Planet 21.

What will you be doing:

• Maintaining and running of kitchen in absence of Executive Sous Chef
• Maintain stock control, ensuring that stock levels are in line with Company requirements.
• Monitoring training of all members of kitchen staff and assessing progress.
• Drive the development of menus and dishes is as per SOP and completed in a timely period.
• Ensuring correct stock rotation of food and ordering food goods from suppliers.
• Checking and ordering of equipment via correct channels.
• Additional responsibilities in absence of line manager or senior employee.
• Lead, coach, mentor the team as well as drive the daily operations of the pastry section

Your experience and skills include:

• 3 years as  Sous Chef in a 5 star or Premium Hotel
• Great & proven leadership skills
• Excellent planning & Organizational Skills
• A creative approach to the production of high-quality foods and knowledge of bakery
• Excellent leadership & training skills
• Ability to multi-task and meet deadlines
• Up to date with current trends

What's in it for you:

• Private medical insurance as per Hotel offering
• Be part of creating the historic story of rehabilitating and releasing the rare Mountain Bongo that was heading toward extinction.
• Working with a hotel rich in history and known for exemplary services while growing your career
• Employee Benefits Card offering discounted rates in Accor Worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility Activities, like Planet 21.

What will you be doing:

• Ensuring that the safety and security of staff and guests across the hotel and residential areas.
• Leading the team in creating the safest and securest space for our guests and employees
• Assisting in conducting internal investigations when necessary.
• Monitoring and maintaining security and safety systems.
• Training and developing the security team reporting to you on technical skills and the different security protocols and Hotel policies.
• Responsible for Training and implementation of Fire, Life and Safety including response plan and practical firefighting at the hotel.
• Responsible for conducting internal investigations when necessary.
• Liaise and build relationships with local authorities and law enforcement agencies to ensure good coordination

Your experience and skills include:

• Diploma in Criminology and Security management – Desirable Degree
• Proven knowledge in CCTV operations
• Four years’  experience in 5 star / Premium Hotel
• Thorough knowledge of all operational aspects of a hotel security department and experience in handling administrative and supervisory duties.
• Ability to conduct investigations and resolve problems.
• Thorough knowledge of laws in health & safety, fire, building and law.
• Ability to work cohesively with other departments and co-workers as part of a team.
• Ability to lead and inspire the team efficiently and able to solve practical problems.
• Proven track record and 1-2 years’ experience in a similar role preferably in a luxury hotel setup
• Relevant diploma/degree certification or any security training
• Ability to communicate clearly and efficiently in English, both verbal and written.

What's in it for you:

• Private medical insurance as per Hotel offering
• Be part of creating the historic story of rehabilitating and releasing the rare Mountain Bongo that was heading toward extinction.
• Working with a hotel rich in history and known for exemplary services while growing your career
• Employee Benefits Card offering discounted rates in Accor Worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility Activities, like Planet 21.

What will you be doing

The Senior Brand Manager, Fairmont Mount Kenya Safari Club & Conservancy, will work closely with the Director of Marketing, Communications and Digital to build a strong marketing and communication strategy as well as develop guest experiences, orchestrate launches, push growth of pillar products (accommodations, activities and services), and lead the activation of our brand and communication strategy across consumer-facing channels as well as supporting our business developers with trade-marketing communication tools.

• Drive development of a renewed luxury guest experience from hotel to conservancy.
• Coordinate with operations and conservancy teams the development process from concept to trade and ensure the respect of timelines.
• Develop a strong communication plan in order to grow our digital footprint, develop our occupancy rate as well as activities and other services turnover.
• Drive the development of brand communication material to support brand strategies, animation plans and launches.
• Advertising strategy, campaign shootings and developments
• PR strategy and actions
• Recommend and manage a budget with the support and in coordination with the cluster director of marketing, communications and digital.
• Own A&P budget management for digital and animation strategy.
• Support Forecasting
• Lead annual brand strategic marketing plans and campaigns to evaluate brand visibility and maximize business opportunities.
• Analyze guests satisfaction
• Develop loyalty for specific targets (local market, executives)
• Implement brand activities including but not limited to marketing material development, advertising, media, event/activations management, collaterals, promotion, etc.
• Lead competitive analysis to identify business opportunities.
• Supervise the creation of ongoing content and develop story telling about the property and conservancy in order to maintain permanent top of mind, innovations awareness, as well as bond with our digital media followers or prospects.

Your experience and skills include:

• Bachelor’s Degree in Marketing and any related field minimum 5 years’ experience in brand marketing, for luxe or premium brands within or out of the hospitality / travel industry.
• Highly passionate and energetic marketer willing to evolve in an innovative, fun, and fast paced environment.
• Able to learn fast, especially if not coming from the hospitality industry.
• Able to quickly analyse and understand a variety of target audiences coming from all around the world, b2b and b2c.
• Passionate about the idea of working with and within conservancies, developing hospitality guest experiences as well as guest experiences linked to nature and conservation.
• Passionate about luxe and premium brands and ability to understand various trends from all around the world
• Proven track record of delivering topline and marketing KPIs (driving share and penetration).
• Experience in managing agencies and creating briefs.
• Proven experience in developing and implementing effective and integrated brand plans.
• Excellent analytical skills.
• Creative approach.
• Good Story teller
• Strong communication, organizational and project leading skills
• Direct management and indirect management skills

What's in it for you

• Private medical insurance as per Hotel offering
• Be part of creating the historic story of rehabilitating and releasing the rare Mountain Bongo that was heading toward extinction.
• Working with a hotel rich in history and known for exemplary services while growing your career
• Employee Benefits Card offering discounted rates in Accor Worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility Activities, like Planet 21.

What will you be doing

The Junior Brand Manager “Fairmont Mount Kenya Safari Club & conservancy” will execute the marketing and communication strategy as well as develop guest experiences, orchestrate launches, push growth of pillar products (accommodations, activities and services), and lead the activation of our brand and communication strategy across consumer-facing channels as well as supporting our business developers with trade-marketing communication tools

• Drive development of a renewed luxury guest experience from hotel to conservancy.
• Coordinate with operations and conservancy teams the development process from concept to trade and ensure the respect of timelines.
• Execute a strong communication plan in order to grow our digital footprint, develop our occupancy rate as well as activities and other services turnover.
• Develop brand communication material to support brand strategies, animation plans and launches.
• Advertising campaign shootings and developments
• PR actions
• Follow the expenses and Monitor campaigns to evaluate brand visibility and maximize business opportunities.
• Analyze guests satisfaction
• Develop loyalty for specific targets (local market, executives)
• Develop marketing material development, advertising, media, event/activations management, collaterals, promotion, etc.
• Lead competitive analysis to identify business opportunities.
• creation of ongoing content and develop story telling about the property and conservancy in order to maintain permanent top of mind, innovations awareness, as well as bond with our digital media followers or prospects.

Your experience and skills include:

• Bachelors Degree in Marketing and any related field minimum 1-year experience in brand marketing, for luxe or premium brands within or out of the hospitality / travel industry.
• Highly passionate and energetic junior marketer willing to evolve in an innovative, fun, and fast-paced environment
• Able to learn fast, especially if not coming from the hospitality industry.
• Able to quickly analyze and understand a variety of target audiences coming from all around the world, b2b and b2c.
• Passionate about the idea of working with and within conservancies, developing hospitality guest experiences as well as guest experiences linked to nature and conservation.
• Passionate about luxe and premium brands and ability to understand various trends from all around the world.
• Experience in managing agencies and creating briefs.
• Proven experience in implementing effective and integrated brand plans.
• Excellent analytical skills.
• Creative approach.
• Good Story teller
• Strong communication, organizational and project leading skills
• Direct management and indirect management skills

What's in it for you:

• Be part of creating the historic story of rehabilitating and releasing of the rare Mountain Bongo that was heading towards extinction.
• Working with a hotel rich in history and known for exemplary services while growing your career
• Employee Benefit Card offering discounted rates in Accor Worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility Activities, like Planet 21.

What will you be doing:

• Build a service culture that is characterized by specialists, providing engaging service, creating memorable events
• Supporting the Food & Beverage Manager with administration and strategic initiatives.
• Lead by planning, communicating, ensuring ongoing training and execution of all standards are achieved in a timely and efficient manner.
• Ensure all room set ups are accurate, timely and meet established standards.
• Take charge of Banquet event operation and ensure that all pertinent information is well received by team members.
• Attend pre-function meeting with Event Organizers, disseminate information and changes to all relevant departments.
• Ensure setup is in accordance to guests’ requirement based on Banquet Event Order
• Communicate regularly to all team members regarding guest feed-backs, satisfaction and dissatisfaction received.
• Enforce and uphold high standards in hygiene and keep track of banquet service equipment to ensure par level for smooth operations.
• Check and ensure that all operating supplies are well stocked and sufficient to run operation.
• Plan the manning allocation/work assignment per Banquet event.
• Supervise the maintenance of service standards during banquet service operations.
• Engage and obtain guests’ feedback during operations to ensure satisfaction.
• Handle guests’ complaints and comments tactfully and efficiently.
• In charge of all outdoor activities including & not limited to (open fire concept dinner, Bongo breakfast, Slopes breakfast, Sundowners, Rose garden events, and Weddings)
• We invite you to bring your passion for event planning and operations to our hotel as the Banquets Manager. We are all about turning moments into memories for our guests and colleagues here at our Hotel.

Your experience and skills include:

• Minimum of 3 years of relevant leadership experience in a similar role
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Service focused personality with previous leadership experience preferably in a 5 star or Premium property
• Passion for events and turning moments into memories.
• Strong interpersonal and problem solving abilities
• The ability to balance multiple priorities and act with a sense of urgency, whilst remaining calm under pressure in a fast paced environment
• Ability to work cohesively and collaboratively as part of a team

What's in it for you

• You will enroll in the workplace pension scheme
• Private medical insurance as per Hotel offering
• Be part of creating the historic story of rehabilitating and releasing the rare Mountain Bongo that was heading toward extinction.
• Working with a hotel rich in history and known for exemplary services while growing your career
• Employee Benefits Card offering discounted rates in Accor Worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility Activities, like Planet 21.

What will you be doing

• Ensure consistency in the preparation of all food items for a la carte and buffet menus according to hotel recipes and standards
• Actively share ideas, opinions and suggestions in daily shift briefings
• Ensure all team members are aware of standards and expectations of operations
• Work closely with chefs to keep open lines of communication regarding guest feedback
• Continually strive to improve food preparation and presentations
• Maintain proper rotation of product in all chillers to minimize wastage/spoilage
• Have full knowledge of all menu items, daily features and promotions
• Ensure the cleanliness and maintenance of all work areas, utensils, and equipment
• Follow the Kitchen SOPS ensure they are adhered to
• Follow all safety and sanitation policies when handling and preparing food
• Other duties as assigned

We invite you to bring your eye for detail, passion for cooking and join our incredibly talented pastry team as we bring creativity and passion to the culinary section at Fairmont Mount Kenya Safari Club.

Your experience and skills include

• 3  years’ culinary management experience in a luxury hotel or large kitchen environment
• Previous experience in a 5 star or Premium hotel in a similar position
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Possess strong leadership, organization, time management & communication skills
• Strong skills in visual presentation of food, keep up to date with culinary trends and plating styles
• Works well with others, demonstrates good team spirit with an open mind

What's in it for you:

• You will enroll in the workplace pension scheme
• Private medical insurance as per Hotel offering
• Be part of creating the historic story of rehabilitating and releasing the rare Mountain Bongo that was heading toward extinction.
• Working with a hotel rich in history and known for exemplary services while growing your career
• Employee Benefits Card offering discounted rates in Accor Worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility Activities, like Planet 21.

What will you be doing

• Assists the Pastry Chef in the production, preparation and presentation of all food Items to ensure highest food quality at all times.
• Preparing quality pastry items such as: breakfast breads and pastries, desserts, breads, ice creams, sorbets, creams, ganache, amenities, displays and centerpieces, and special guest requests
• Actively share ideas, opinions and suggestions to improve the environment and menus
• Ensure consistency in the preparation of all food items according to hotel recipes and standards
• Assist with the training and development of junior team members, including interns
• Assists in development and implementing standards, Recipes, Portion size and costing.
• Ensure the pastry section food safety and hygiene requirements are followed
• Any other job tasks that may be assigned

Your experience and skills include

• 2 years previous experience in a similar role
•  Previous experience in a 5 star or Premium hotel in a similar position
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively and collectively as part of a team
• Excellent planning & Organizational skills
• A creative approach to the production of high-quality foods and knowledge of bakery

What's in it for you

• Private medical insurance as per Hotel offering
• Be part of creating the historic story of rehabilitating and releasing the rare Mountain Bongo that was heading toward extinction.
• Working with a hotel rich in history and known for exemplary services while growing your career
• Employee Benefits Card offering discounted rates in Accor Worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility Activities, like Planet 21.

What will you be doing:

Showcase excellent leadership and interpersonal skills and passionate about delivering an exceptional guest experience.

• Monitor and ensure the Food and Beverage service operations are running smoothly
• Assist with scheduling, development and overall co-ordination of the department.
• Champion on job learning for team members that cover; cost control, inventory, service professionalism, grooming, service quality as well as SOPS training amongst others are conducted.
• Ensure that the Food & Beverage team deliver exceptional & professional guest service at all times
• Work with all departments to ensure that service times are adhered to

We invite you to bring your exceptional skills and passion to our hotel and help create unforgettable dining experience for our guests as the Food and Beverage Supervisor. We are all about turning moments into memories for our guests and colleagues here at our Hotel.

Your experience and skills include:

• 3 years’ experience within the Food, Beverage and Conference sector.
• College Diploma in Hotel Management or related field
• Previous experience in Food & Beverage/Restaurant operation in a  5 star or premium property
• Passion for leadership and teamwork
• A passion for sequence of service and a desire to create an amazing experience for every single guest
• Excellent leadership & training skills
• Ability to multi-task and meet deadlines
• Up to date with current trends

We invite you to submit your application and join our vibrant team as the Front Office Supervisor at the Fairmont Mount Kenya Safari Club.

What's in it for you:

• Be part of creating the historic story of rehabilitating and releasing the rare Mountain Bongo that was heading toward extinction.
• Working with a hotel rich in history and known for exemplary services while growing your career
• Employee Benefits Card offering discounted rates in Accor Worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility Activities, like Planet 21.

What will you be doing:

• You will be the first point of contact for the front office team and guests, you will be tasked to make memorable experiences for the guests
• Maintain current and correct posting of all guest charges
• Be knowledgeable regarding all guestrooms and suites
• Complete each Front Desk procedure accurately and consistently
• Be familiar with daily events, times and locations within the hotel
• Create a team that works together with trust and takes responsibility to meet the goals of the department / Hotel
• Anticipates guests' needs and takes them into consideration
• Updates dashboard charts for revenue, occupancy rates, average room rate, activity forecasts and headcount planning
• Collaborate with other departments to ensure proper planning

Your experience and skills include:

• Diploma in Hotel Management, University Degree preferable
• Previous experience in Front Office supervisory role preferably in a luxurious property
• Guest service skills, good communication skills, and memorization skills.
• Computer knowledge and system proficiency in packages
• Good written and spoken German and English. French an advantage
• Sales and motivation skills, negotiation skills
• Knowledge of MS Office and Opera Cloud an advantage
• Enjoy training and developing your team
• Strong guest and service orientation
• Ability to work in a team and good leadership skills

What's in it for you:

• We will provide you with a Visa and Work permit
• You will enroll in the workplace pension scheme
• Private medical insurance as per Hotel offering
• Be part of creating the historic story of rehabilitating and releasing the rare Mountain Bongo that was heading toward extinction.
• Working with a hotel rich in history and known for exemplary services while growing your career
• Employee Benefits Card offering discounted rates in Accor Worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility Activities, like Planet 21.

What will you be doing:

• Work closely with the Executive Chef to develop luxury pastry offerings
• Lead, coach, and mentor a small brigade of pastry chefs •       
• Diversify the product to meet the sophisticated travelers’ changing needs
• Oversee the daily operations and P&L function of the section
• Offer consulting to Fairmont hotels within Kenya; Fairmont Norfolk and Fairmont Mara

We invite you to bring your passion for pastry to our hotel as the Head of Pastry. We are all about turning moments into memories for our guests and colleagues here at our Hotel.

Your experience and skills include:

• 5 years as pastry Chef/Sous chef in a 5 star/ Premium Hotel
• Great & proven leadership skills
• Excellent planning & Organizational Skills
• A creative approach to the production of high-quality foods and knowledge of bakery
• Excellent leadership & training skills
• Ability to multi-task and meet deadlines
• Up to date with current trends

Ref: NGAAF/08/02/2023

Reporting to the Chief Executive Officer, the County Coordinator will be responsible for:-

• Implementing policies, programmes, standards, guidelines on the mandate of the Fund programmes;
• Conducting Civic Education and community sensitization through public education and advocacy; 
• Promoting value addition initiatives for products and services of affirmative action groups;
• Promoting socio cultural development and nurturing of talent for affirmative action groups;
• Collaborating with stakeholder engagement in identification of projects;
• Coordinating public education and advocacy on enhancement of access to services for survivors of gender-based violence, female genital mutilation, child marriages or forced marriages;
• Receiving, review and recommend project proposals to the board for approval;
• Developing and implement proposals for establishment of rescue centers, legal aid centers, drug and substance abuse rehabilitation and counselling centers in conjunction with the relevant government agencies;
• Implementing disbursement of bursaries and scholarships to access education opportunities for affirmative action groups;
• Undertaking civic education and community sensitization on the National Government affirmative action programmes and policies;
• Coordinating project formulation and implementation for affirmative action groups;
• Ensuring projects recommended for funding are guided by national development priorities and comply with the object and purpose of the Fund;
• Undertaking capacity building for affirmative action groups;
• Developing and execute project designs, work plans and budget on programmes; 
• Implementing partnerships and linkages with relevant training providers; and
• Implement the guidelines for approval of projects. 

Qualifications

For appointment to this grade, an officer must have:

• Bachelor’s degree in any of the following fields: Project Planning and Management, Education, Development Studies, Community Development, Entrepreneurship, Gender Studies, Business Management/Administration or equivalent qualification from a recognized institution; 
• Proficiency in computer application skills; and
• Met the requirements of Chapter Six of the Constitution

ALL APPLICANTS FOR THIS POSITION SHOULD INDICATE THEIR PREFERRED COUNTIES FOR DEPLOYMENT IN THEIR COVER LETTERS

APPLICATION PROCESS

Applications are invited from suitably qualified candidates for the above positions. Each application should be accompanied by a CV with names of three professional referees, daytime telephone contact, a cover letter indicating the position applied for in the subject header and all relevant certificates and testimonials addressed to:

The Chief Executive Officer

National Government Affirmative Action Fund

P.O. BOX 48272-00100

NAIROBI

And

Send via mail to: recruitment@ngaaf.go.ke

Or hand delivered to:

The Chief Executive Officer

National Government Affirmative Action Fund ABSA Building, 16th floor

P.O BOX 48272-00100

NAIROBI

The applications should be received on or before 24th March, 2023 at 5:00pm 

As a Housekeeping Supervisor, you will bring your keen eye for detail and leadership skills to inspire your team towards turning moments into memories for our guests here at Fairmont Mount Kenya Safari Club.

Take your career to a whole new level and submit your application for the housekeeping supervisor role.

What's in it for you:

• Be part of creating the historic story of rehabilitating and releasing of the rare Mountain Bongo that was heading towards extinction.
• Working with a hotel rich in history and known for exemplary services while growing your career
• Employee Benefit Card offering discounted rates in Accor

Worldwide

• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility Activities, like Planet 21.

What will you be doing:

• Lead and supervise the day-to-day operation of the department to ensure service standards are observed
• Handle guest concerns and respond quickly, logging and notifying the areas of focus
• Ensure Room Attendants are informed daily about priorities in their section
• Work closely with the maintenance team to report necessary repairs and renewals
• Ensure a clean and safe working environment, and actively participate in health and safety initiatives
• Conduct daily briefings with staff at floor level. Manage and supervise all tasks of his/her team

We invite you to lead our housekeeping team in providing a luxury guest experience, as well as work closely with the team to create a strong and lasting first impression for the hotel.

Your experience and skills include:

• Bachelors Degree in Hotel Management or Housekeeping Techniques
• At least 2 years of relevant experience in a similar capacity preferable in a reputable luxurious international hotel
• Good working knowledge of Opera & Microsoft Suite i.e. MS Excel, Word, & PowerPoint.
• Ability to take on a physically demanding job
• A commitment to delivering high levels of guest service and cleanliness
• Strong interpersonal and problem-solving abilities
• Ability to work well under pressure in a fast-paced environment
• Ability to work cohesively and collaboratively as part of a team

As a Doorman, you will be at the front, waiting by the doorstep ready with a dashing smile, magnificent personality and a helping hand receiving and ushering in our guests here at Fairmont Mount Kenya Safari Club. Your energy and exceptional personality along with your knowledge of the hotel services and the local area will create a lasting memory for our guests?

Does this sound like an exciting opportunity for you? Do you feel you match the criteria above and are able to

What's in it for you:

• Be part of creating the historic story of rehabilitating and releasing the rare Mountain Bongo that was heading toward extinction.
• Working with a hotel rich in history and known for exemplary services while growing your career
• Employee Benefits Card offering discounted rates in Accor Worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility Activities, like Planet 21.

What will you be doing:

• Provides all arriving guests with a warm welcome
• Timely delivery of guests’ luggage, messages and any other items for delivery within the property.
• Assist the front office team with check-ins/outs as needed
• Maintain presence in the lobby as an ambassador of the property and brand, offering exceptional service to the guests.
• Personalize guests’ orientation of their room in a professional, friendly and engaging way.
• Proficient in providing clear and concise treatment introduction and product benefits to the client.

Your experience and skills include:

• Previous experience in a luxury property in a similar role
• Ability to prioritize and execute guest requests through strong organizational skills
• Minimum 1-2 years’ experience in a similar role in a 5 star hotel.
• Proficiency in English where additional languages are an added advantage.
• Operational knowledge of Opera and MS Office Applications