Highlands Drinks Limited
24 days ago
01/24/2025
02/23/2025
Dispatch Officer
MachakosKE
Highlands is a Kenyan company manufacurting and marketing non-alcoholic beverages, with a history spanning 69 years.
A Pioneer of the East African beverages industry, Highlands has been transformed from a small family factory to a category ...
About the Job
Detailed responsibilities include:
- Responsible for Planning, Scheduling and Coordinating timely dispatch of goods
- Receiving purchase orders from customers for delivery and booking it.
- Generates and send invoices to customers for the products they have received. This includes listing what was; provided, how much the cost and total amount.
- Maintaining detailed records of dispatch activities including delivery times, route taken, and proof of delivery
- Customer care-liaison with commercial team and clients to provide delivery updates, resolve complaints, and ensure high service standards.
- Address customer inquiries promptly and professionally.
- Verify dispatch documents and ensure accuracy of orders being shipped.
- Track stock levels and coordinate with warehouse teams for smooth operations.
- Prepare regular reports on dispatch performance and logistics operations.
- Ensure adherence to company policies and procedures during dispatch.
Qualifications and Requirements
- Diploma in Business Administration, Finance, Logistics, Supply Chain Management or any related field
- Minimum 2 years’ experience in FMCG is preferred.
- Proficiency in dispatch management systems.
MachakosKE
Diploma
Product Supply Chain, Logistics