Equity Bank Careers

Job Purpose

The Process Analyst is responsible for leading Process Reengineering initiatives across the Group. 
Specialized in analysis of business processes and workflows. The role works with business and projects to identify areas where complex business processes and performance can be developed or improved.  

It leverages BPM and Lean Six Sigma techniques, concepts, and tools to proactively assist business managers in identifying and evaluating opportunities for improvement/innovation. Will lead process transformation and/or performance improvement initiatives and perform administrative tasks that include project estimation and planning, project budget expenditure and reporting. The Process Analyst will also be expected to be proactively exploring emerging technologies to optimize business processes.

Responsibilities:

• Define the scope and estimations for process initiatives. 
• Proactively plan process deliverables based on relevant project delivery method 
• Work with business stakeholders to prioritise process work. 
• Design and execute process improvement initiatives, taking responsibility for individual delivery in terms of quality, scope and time. 
• Conduct As-Is and To-Be discovery, analysis and design using relevant analysis techniques. 
• Proactively engage with business on strategic initiatives which require analysis and process improvement. 
• Professionally consult with senior stakeholders across verticals and horizontals 
• Ability to build business case to demonstrate business value & calculate ROI for business stakeholders, for each process improvement initiative. 
• Define and analyse value chains (cross functional process mapping) and linking business strategy to process architecture. 
• Understand process improvement & Enterprise Architecture frameworks. 
• Understand advanced process measurement (tying value chain processes to corporate performance metrics) 
• Ability to design and develop process measurement analytics and collaborate on the construction of the analytics tools. 
• Ensure successful implementation of processes by evaluating benefit realisation. 
• In depth understanding of process and workflow streamlining, problem resolution, change management and relevant BPMS tool use. 
• Understand how change management integrates into the overall transformation initiative. 
• Develop communication plans that will facilitate the planned changes. 
• Develop mitigation strategies for cross-organizational impacts for process improvement projects. 
• Ability to use BPM related tools including project planning and tracking. 
• Ability to manage the capture of information in the BPM tools and review models for compliance with standards. 
• Understand current and emerging technology landscape and how it can be used in the BPM context. 
• Understand all the regulatory and compliance drivers for the business within their customer domain. 
• Create process maps/workflows. 
• Facilitate process workflow modelling sessions in order to collaborate on process improvements, automation capabilities and clearly defined end-to-end flows. 
• Review information and trends to ensure that the output of processes are achieving the desired results and that services are meeting the agreed service levels. 

Qualifications

Minimum Education:

• Bachelor’s Degree from a recognized accredited university (ICT or Business) 
• Master’s Degree in Information Systems or related field will be an added advantage.

Minimum Experience:

• Minimum 5 years of relevant professional experience in banking or financial services sector

Critical Competencies:

• Detailed understanding of the BPM mapping and process automation 
• Detailed experience in the banking or financial industry with emphasis on Digital Banking 
• Ability to break complex processes into simple understandable steps and guide on execution 
• Detailed understanding of Agile tools and techniques with proven experience in Agile development environment with specific familiarity with SCRUM 
• Hands-on experience of BPMN process modelling tools such as Microsoft Visio and BPM engines like Newgen, Power Platform, iServer, Enterprise Architect, Aris, ProcessMaker etc

Personal Attributes:

• Attention to detail and passion for delivering outstanding service to internal and external customers. 
• Excellent interpersonal, negotiation, verbal, and written communication skills. 
• Tactful and diplomatic change management specialist 
• Ability to communicate ideas, both orally and in writing, to influence others using on-on-one contact, formal presentations, and group discussions. 
• Ability to maintain strict confidentiality. 
• Create understanding of the ‘real’ versus ‘perceived’ need through experience and expertise while complying with company policies, legislation, and regulations. 
• Keep the stakeholders informed about progress through written communication, phone communications, and/or face-to-face meetings. 
• Ability to manage key stakeholder expectations, concerns, and to identify and mitigate project risk as necessary. 
• Maintain a consistent image as a trusted advisor with a successful track record in building and maintaining strong relationships at all levels of the organization. 
• Effective internal consulting skills along with the ability to positively influence others in a desired direction to achieve identified outcomes without direct and indirect lines of authority. 
• Ability to multi-task and work independently as well as part of a team; self-motivated 
• Excellent organizational and time management skills 
• Critical thinker 
• Creative problem solver 
• Great analytical skills 
• Data-driven approach

Change Management:

• Ensure a healthy working relationship between team and other departments in terms of system functionality and business processes in the bank. Front and back-end and all processes in between need to be considered.  
• Ensure the processes and systems used adhere to Industry standards and compliance rules.  
• Provide constant feedback on status of changes to be implemented. 
• Ensure all changes are implemented on time and the operational impact has been assessed and properly catered for 

Job Purpose

We are seeking a highly motivated and detail-oriented individual to join our team as a Business Analyst. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a deep understanding of both business processes and IT solutions. As a Business Analyst, you will collaborate with project sponsors, stakeholders, and project teams to gather, analyze, and prioritize requirements for various IT projects. You will be responsible for ensuring that IT solutions align with business objectives and maximize efficiency and effectiveness.

The Business Analyst’s role is to elicit, analyze, document, and validate the business needs of stakeholders. This includes interviewing stakeholders, eliciting, and compiling user requirements to understand the technology solutions they need. The Business Analyst will also apply proven communication, analytical and problem-solving skills to help the business make good technology decisions. The Business Analyst will also be proactive by exploring emerging technologies to optimize business processes. The BA will play a pivotal role in ensuring IT’s understanding of business requirements.

Majorly, BA acts as a bridge between specific Business Units/Subsidiaries and IT Services, planning and coordinating operational activities by maximizing the value provided by systems to that particular business unit or subsidiary. In addition, work with users to identify ways in which IT services can benefit their business, and define the detail of their requirement in terms of functionality and performance.

Responsibilities:

• Collaborate with project sponsors to determine project scope and vision
• Clearly identify project stakeholders and establish user classes, as well as their characteristics
• Conduct interviews to gather user requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods
• Identify and establish scope parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics
• Work with stakeholders and project team to prioritize elicited requirements
• Research, review and analyze the effectiveness and efficiency of existing requirements- gathering processes and develop strategies for enhancing or further leveraging these processes. 
• Maintain an understanding of business processes and their IT needs
• Maintain an awareness of current and emerging technologies
• Identify opportunities where business objectives can be met by using IT
• Provide Business Units/Subsidiaries with advice, guidance and assistance in the identification, selection, testing, and analysis of IT Services’ capabilities
• Work with users to define the details of their requirements in terms of functionality and performance
• Support introduction of new services § Proactive identification of value-adding IT business solution for the business units/domains
• Ensure business requests align with IT strategy and recommend IT solution that will maximize influence and business process improvements
• Draw out business prioritization process – assist in making the case for funding and supporting stakeholder discussion leading to approval
• Represent specific business user constituencies in ensuring that realistic but robust requirements are submitted
• Facilitate understanding of specific requirements and adequate packaging of service for represented Business/Subsidiaries
• Monitor overall application and functionality build, ensuring requirements are implemented § Manage key stakeholders in IT and business to ensure tight alignment of IT initiatives with the business objectives
• Coordinate communication strategies with end-users and business community
• Establish (with Business & Technical solutions) the best technical support to deliver cost-effective solution satisfying the business requirements and needs
• Monitor specific functionality build, ensuring requirements, budget and calendar are respected 
• Support on acceptance and user testing
• Voice concerns and/or satisfaction on the user community with IT Service effectively creating a continuous improvement circle
• Develop and manage relationships with business and subsidiary management and assist all levels within the business area to define their overall business requirements

Qualifications

Formal Qualifications:

• First degree in Business or ICT related discipline from a recognized university
• Certified Business Analysis Professional (CBAP) certification is desirable
• MBA is an added advantage
• Knowledge of a mainstream project methodologies and frameworks (e.g. Agile, SAFe, Scrum, Prince2 etc.)

Years of experience:

• Minimum 3 years as a Business Analyst or a Process Analyst

Knowledge:

• Business Analysis
• Financial services industry knowledge
• Benefit/Value assessment
• Customer service
• Decision making
• Problem solving
• Relationship development
• Requirement specification
• Business technology application

Skills:

• Excellent written and oral communication skills
• Excellent interpersonal skills
• Excellent analytical and problem-solving skills
• Excellent negotiation skills
• Strong leadership, people management and supervisory skills

Attributes:

• Ability to make sound and logical judgements
• Demonstrate leadership and personnel/project management skills
• Good understanding of the organization’s goal and objectives
• Able to conduct research into issues and products as required

Job purpose

The Assistant Manager will be responsible for coordinating and co-managing all projects that are undertaken under Energy, Environment and Climate Change Pillar.

Duties and responsibilities

• Work closely with the manager to ensure smooth running of the Pillar and all its projects
• Co-planning, assigning and supervising pillar projects per sector and ensuring the projects are executed in a timely manner and within the set resources.
• Own and drive the institutional clean cooking project focusing on learning and health institutions
• Training of branches on clean energy transitions
• Establishment and maintaining a close working relationship among the pillar, other departments of EGF and the Bank to ensure smooth running of the EE & CC Pillar Programs
• Supporting the Pillar’s projects and aligning them to the Bank’s objective of driving business through eco-system banking.
• Supporting daily administrative and management of Pillar projects including assigning and supervising work schedules for the officer and senior officers.
• Requesting data from relevant sources, receiving, analysing, consolidating and maintaining the pillar’s data and reports. 
• Promoting/ cross selling the Banks’ products to pillar partners and linking them to specific departments and individuals for seamless customer service. 
• Ensuring that planned capacity building activities for staff and customers are effectively carried out.

Working conditions

The position entails coverage of an extensive knowledge in climate related projects and might require more time to be spent in the office providing administrative services.

Reporting Line

The Assistant Manager will report directly to the Associate Director but work closely with the Manager. The Asst. Manager will be assigned several senior officers and will support the manager in managing the senior officers, officers, interns and any other personnel reporting to the manager.

Expected outputs

 Deliver assigned targets output in terms of expected output - numbers of projects completed, capacity of energy projects undertaken, economic, social and environmental impact and performance of the pillar. Periodic reports (Daily, weekly, monthly, quarterly and yearly) on program specific activities as detailed out in the Key Performance Indicators KPI’s contract.

Qualifications

Education

• University degree a business-related course, environmental science, renewable energy or Sustainability related courses
• Professional training in data or people management, or related courses will be an added advantage

Experience

• Experience working with and managing teams
• At least 3 years’ work experience in reputable organization especially in project management.

Personal Attributes

• Leadership
• Team Player
• Takes initiative
• Self-motivated
• Organized and with good planning skills
• Good people management skills
• Excellent communication skills

Skills and specialized knowledge

• Computer operations, software and/ or application development/ programing.

Job Purpose: 

The purpose of the role is to build and manage rapport with public sector and institutions clients to ensure optimum customer acquisition, retention, and income generation from sales of all appropriate Assets, liabilities and public sector products of the Bank in line with Budgets, Mission and Vision of the Bank.

Key Accountabilities/ Responsibilities 

• Management of ongoing relationships with existing Public partners and where relevant, leverage those relationships to greater collective impact.
• Managing Strategic partnerships agreements within the Public Sector.
• Provide timely and accurate reporting of pipeline, strategic partnerships and management activities.
• Developing own strategy with clear action plans to ensure achievement of desired results.
• Growth of the existing deposit book as per the set organizational targets through growth of current accounts/collection business as well as wholesale deposits from the Public Sector.
• New client onboarding through the development and maintenance of a pipeline of prospective clients within Public Sector to ensure sustainable growth of the Portfolio.
• Identify and address assigned customer needs, ensuring that the overall service provided is in line with customer expectations and the terms of the service offer.
• Provide specialist information, guidance and advise to customers through the delivery of excellent customer service to resolve customer queries and achieve customer satisfaction.
• Prepare Customer sales coverage plans to ensure each relationship is managed according to the Equity Bank customer service charter with regular reviews of the customer portfolio to assess future needs and ongoing fee/income potential.
• Identifying and developing new business proposals efficiently and expeditiously to ensure that potential new business opportunities are not lost to competitors.
• Ensure adherence of all bank’s prescribed processes, standard operating procedures and central bank requirements.
• Ensure great working relationship with team members for overall achievement of departmental goals.
• Ensures that all new businesses are in line with AML/KYC and CTF laws and regulations and customer information is regularly updated.
• Ensure adherence of all bank’s prescribed processes, standard operating procedures and central bank requirements.
• Role Models the Brand and Corporate Values of the Bank both internally and externally.
• Works as part of a team for the purpose of winning together.
• Proposal Writing 
• Market Intelligence 
• Internal and External Stakeholder management 
• Product Development

Qualifications

• Bachelor’s degree in commerce/business related field.
• Have relevant Banking industry experience in relationship management, product knowledge and risk management within the Public Sector (Both National and County Governments). 
• 4 - 7 Years of working experience in the banking industry with 1 - 2 years in a leadership role 
• Sound knowledge of the Banking Act and the regulatory framework in the Financial Services Industry
• Sound knowledge of the Public Finance Management Act 2012
• Able to apply financial knowledge and skills to achieve business goals.
• Able to identify and minimize potential and inherent risks in banking.
• Communicates effectively and is able to explain complex Business issues.
• Track record of motivating, managing and developing individuals and teams to achieve results.
• Proficient in the use of Banking and office management systems

Key Skills and competencies 

• Goal focused and able to spot business opportunities.
• Builds networks and maintains strong relationships.
• Able to manage and influence others to achieve results.
• Has passion and drive to achieve results under difficult circumstances.
• Pleasant and able to relate well in diverse social set ups and teams.
• Upholds high standard of Professionalism, integrity, and respect for others.

Management and leadership ability:

• Able to identify, motivate and develop talent within the Bank.
• Capacity to influence decisions at senior management levels
• Communicates effectively
• Drives high performance in teams.

Job Purpose:

This role enables the Regional General Manager to align the Region’s people strategy with its business strategy. Together with line managers, the HRBP works on ensuring the people priorities are executed whilst driving value and delivering business results.

The HR Business Partner is the key contact person for HR matters in the region. S/He will provide guidance and HR policy & process support and execution management, to ensure a good employee and manager experience across the life cycle of the employee in areas. The HRBP ensures the collaboration of the Regional Team, Segments, Sectors and Subject Matter Experts in delivering needs for the region.

Key Accountabilities

• Structural Re-alignments, Role Name alignments, Role profiles
•  Workforce Plan execution, Recruitment and Onboarding in coordination with the HR centers of expertise and within existing policy.
• Performance Management
• Talent Management 
• Leave management.
•   Employee Relations
  •  Wellness support
  • Sports 
  • Grievance and Disciplinary management
• HR Policy & Procedure advisory
•  Learning & Development
  •  Identifying needs and implementation of the Training Plan
• Staff movement – Transfers & Promotion
•  Exit management including exit interviews.
•  Reports
• Stakeholder Engagement
• Change Management
• Drive additional HR Initiatives in the region

Qualifications and experience

• Bachelor’s degree in Human Resource Management, Business, Finance, Social Sciences or a related field (Master’s degree an added advantage) from a recognized University or College.
• Ideally 3 - 5 years’ work experience within the HR function with HR Service Delivery and HR Advisor /Business Partner experience
• Work experience in the Banking sector specifically supporting within a Retail/Branch network is preferred.
• Higher Diploma in Human Resource Management
• Should be a Member of Institute of Human Resource Management (IHRM Kenya) in good standing.

Key skills and competencies

• Knowledge of the employee life cycle and interventions needed to enhance productivity at each stage.
• Knowledge and/or experience with national and regional labor law, and tax and social security regulations
• Well versed with HR policy and procedures and can explain requirements clearly to staff and managers.
• Change management knowledge and capabilities.
• Business acumen
• Results orientation
• High integrity, attention to confidentiality and strength of character
• Ability to interpret business strategy and craft aligned people solutions.
• Ability to escalate in timely fashion.
• Good data literacy, analytical, decision making and problem-solving competencies are an added advantage.
• Excellent mentoring and relationship building skills, coupled with the ability to empathize with others.

Job Purpose:

This role helps align the business unit’s people strategy with its business strategy. Together with line managers and other stakeholders, the HR Business Partner (HRBP) works on setting priorities, driving value, and delivering business results.

The HR Business Partner is the key contact person for HR matters in the units supported. She /He will provide guidance and HR policy & process support and execution management, to ensure a good employee and manager experience across the life cycle of the employee in areas assigned.

Key Accountabilities

• HR Single point of contact to the business they support, providing HR advise and building managers’ capability to effectively manage their teams.
• Helping build and maintain the strong organizational culture, as well as continuously improving the employee experience.
• Participate in the acquisition of talent by ensuring the right job profiles conducting interviews and onboarding.
• Communication and management of the Bank’s change initiatives as “change catalysts” within the business unit.
• Act as counsellors, coaches and mentors to staff and line managers on HR related matters.
• To coordinate and influence the development of a performance culture through effective implementation of integrated performance management with appropriate measures of success.
• Co-ordinate and at times administer the training and development projects and plans (activities include training needs assessments and mitigations)
• To support Business in aligning business and people strategies, directions, and objectives through appropriate advice/ interventions (i.e. aligning role profiles to emerging strategies, reviewing the impact of any process re-engineering initiatives on staffing)
• Leading a team of Business Partners and HR Advisors where applicable

Qualifications and Experience

•  Minimum - Bachelor’s degree in Human Resource Management, Business, Finance, Social Sciences, or a related field from a recognized University or College. (Master’s degree an added advantage)
• Higher Diploma in Human Resource Management.
•  A current member of Institute of Human Resource Management (IHRM K) or similar reputable HR professional body
• At least 7 – 10 years in a HR Relationship Management position with experience in other core areas of HR (Talent acquisition, Employee relations, Reward appreciation, Talent management, Learning & Development, HR Services), and at least 3 years team leadership experience.
•  Knowledge and/or experience with national and regional labor law, and tax and social security regulations

Key Skills and Competencies 

• Business acumen and commercial awareness
• Ability to interpret business strategy to craft aligned Human capital solutions.
• Deep knowledge of the employee life cycle and interventions needed to enhance productivity at each stage.
• Results orientation, data literacy, analytical, decision making and problem-solving competencies.
• Change management skills.
• High integrity and strength of character
• Excellent mentoring and relationship building skills, coupled with the ability to empathize with others.

Job Purpose

You will Lead and manage large-scale, high-impact projects across diverse banking domains, including (e.g., technology integrations, regulatory compliance initiatives, product launches).

In this role, you will be responsible for gathering resources, generating schedules, establishing teams to fulfil initiatives; you will interface with project members, vendors, managers, executives, and stakeholders to manage risk and ensure projects are completed on time and under budget.

Job Responsibilities/ Accountabilities

Planning

• Lead planning and management of small to large cross-domain initiatives and activities, including conducting analyses, developing the project and change management plans, and driving execution.
• Develop and implement comprehensive project plans, schedules, and budgets, ensuring alignment with strategic goals.
• Oversee requirements management processes including requirements elicitation, analysis, validation, and ongoing scope management.
• Owns project planning, work breakdown structure (WBS) / Scheduling, financial management, and quality and performance management.

Budget and Cost Utilization

• Manage costs during the project life cycle.
• Report costs positions periodically.

Reporting & Tracking

• Ensure adequate and constant communications management and reporting, utilizing multiple channels including daily standups, regularly scheduled steerco meetings as well as standard reports to include ongoing updates, monthly progress reports etc. 
• Minutes documentation.

Implementation

• Develop, produce, and deliver executive presentations, program updates, and set and articulate goals and timelines to executive leadership.
• Drive implementing the full software development life cycle (SDLC).
• Monitor and track key project metrics, reporting progress, addressing deviations, and recommending corrective actions.

Communication

• Coordinate with other project teams and stakeholders to gather project status, performance and communicate policy where required.
• Provide clear and concise communication to stakeholders at all levels, keeping them informed and engaged throughout the project lifecycle.
• Manage vendor relationships, ensuring adherence to agreements and service delivery expectations.

Risk Management

• Work with the risk leadership, individual project managers, 3rd party vendors, cybersecurity staff, and other external stakeholders to identify, assess, and mitigate risks. 
• Maintain and update Risk Register.

Project Closure

• Work with business teams to hand over projects delivered.

Qualifications

• Demonstrated successful mastery of major components of the Project Lifecycle Development in the context of major systems implementations.
• Demonstrated mastery on project scheduling on MS Project or an equivalent project Management Tool like Smartsheet.
• Ability to organize and direct quality time-bound work efforts in a matrixed environment.
• Experience with financial services systems preferred.
• Demonstrated high level of analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Outstanding client relationship management skills.
• Strong negotiation and influencing skills.
• Must have experience managing large scale projects and budgets exceeding $0.5M+.
• Ability to translate technical concepts into non-technical terms.
• Comfortable working with executive management.
• Demonstrated ability to drive crucial conversations across stakeholders of varying seniority.
• Ability to manage multiple medium to complex business & projects.

Required experience

• 5+ years of professional experience
• 3+ years of professional project management experience on projects
• 1+ years of experience in running projects in an agile environment
• PMP certification preferred.
• Must demonstrate an understanding of financial services
• Bachelor's Degree or equivalent experience is required.

Job Purpose

You will Lead and manage large-scale, high-impact projects across diverse banking domains, including (e.g., technology integrations, regulatory compliance initiatives, product launches).

In this role, you will be responsible for gathering resources, generating schedules, establishing teams to fulfil initiatives; you will interface with project members, vendors, managers, executives, and stakeholders to manage risk and ensure projects are completed on time and under budget.

Job Responsibilities/ Accountabilities

Planning

• Lead planning and management of small to large cross-domain initiatives and activities, including conducting analyses, developing the project and change management plans, and driving execution.
• Develop and implement comprehensive project plans, schedules, and budgets, ensuring alignment with strategic goals.
• Oversee requirements management processes including requirements elicitation, analysis, validation, and ongoing scope management.
• Owns project planning, work breakdown structure (WBS) / Scheduling, financial management, and quality and performance management.

Budget and Cost Utilization

• Manage costs during the project life cycle.
• Report costs positions periodically.

Reporting & Tracking

• Ensure adequate and constant communications management and reporting, utilizing multiple channels including daily standups, regularly scheduled steerco meetings as well as standard reports to include ongoing updates, monthly progress reports etc.
• Minutes documentation.

Implementation

• Develop, produce, and deliver executive presentations, program updates, and set and articulate goals and timelines to executive leadership.
• Drive implementing the full software development life cycle (SDLC).
• Monitor and track key project metrics, reporting progress, addressing deviations, and recommending corrective actions.

Communication

• Coordinate with other project teams and stakeholders to gather project status, performance and communicate policy where required.
• Provide clear and concise communication to stakeholders at all levels, keeping them informed and engaged throughout the project lifecycle.
• Manage vendor relationships, ensuring adherence to agreements and service delivery expectations.

Risk Management

• Work with the risk leadership, individual project managers, 3rd party vendors, cybersecurity staff, and other external stakeholders to identify, assess, and mitigate risks. 
• Maintain and update Risk Register.

Project Closure

• Work with business teams to hand over projects delivered.

Qualifications

• Demonstrated successful mastery of major components of the Project Lifecycle Development in the context of major systems implementations. 
• Demonstrated mastery on project scheduling on MS Project or an equivalent project Management Tool like Smartsheet. 
• Ability to organize and direct quality time-bound work efforts in a matrixed environment.
• Experience with financial services systems preferred. · Demonstrated high level of analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Outstanding client relationship management skills.
• Strong negotiation and influencing skills.
• Must have experience managing large scale projects and budgets exceeding $1M+.
• Ability to translate technical concepts into non-technical terms.
• Comfortable working with executive management.
• Demonstrated ability to drive crucial conversations across stakeholders of varying seniority.
• Ability to manage multiple medium to complex business & projects.

Required experience

• 7+ years of professional experience 
• 5+ years of professional project management experience on projects
• 3+ years of experience in running projects in an agile environment
• PMP certification preferred
• Must demonstrate an understanding of financial services
• Bachelor's Degree or equivalent experience is required

Job Purpose

The role of the Program Manager is responsible for the strategic planning and effective management of the program's output/product and ensure proper governance and successful delivery. S/he will supervise and organise activities and ensure that the project goals align with the company's objectives. S/he will optimize the program, balance capacity against demand, and connect plans and resources for project execution.

In this role, s/he will be responsible for gathering resources, generating schedules, establishing teams to fulfil initiatives; you will interface with project members, vendors, managers, executives, and stakeholders to manage risk and ensure projects are completed on time and under budget.

Job Responsibilities/ Accountabilities

• Leads planning and management of small to large cross-domain initiatives and activities, including conducting analyses, developing the project and change management plans, and driving execution.
• Oversee requirements management processes including requirements elicitation, analysis, validation, and ongoing scope management.
• Owns project planning, work breakdown structure (WBS) / Scheduling, financial management, and quality and performance management. 
• Identify key requirements for cross-functional teams and external vendors.
• Work closely with project sponsor, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, work plan, budget, and timing for new initiatives.

Budget and costing

• Oversee the Budget utilization at Program level. 
• Develop and manage budget for projects and programs. 
• Be accountable for delivering against established business goals/objective.

Reporting & Tracking

Ensure adequate and constant communications management and reporting, utilizing multiple channels including daily standups, regularly scheduled steerco meetings as well as standard reports to include ongoing updates, monthly progress reports.

Implementation

• Develop, produce and deliver executive presentations, program updates, and set and articulate goals and timelines to executive leadership. · Drive implementing the full software development life cycle (SDLC).
• Oversee multiple project teams, ensuring program goals are reached.
• Manage program and project teams for optimal return on investment, and coordinate and delegate cross-project initiatives.

Communication

• Coordinate with other project teams and stakeholders to gather project status, performance and communicate policy where required.

Risk Management

• Work with the risk leadership, individual project managers, 3rd party vendors, cybersecurity staff, and other external stakeholders to identify, assess, and mitigate risks.
• Maintain and update risk Register.
• Analyze, evaluate, and overcome program risks, and produce program reports for managers and stakeholders.

Project Closure

• Review overall project governance and project closure.
• Developing an evaluation method to assess program strengths and identify areas for improvement.

Qualifications

Required Skills/Experience

• Demonstrated successful mastery of major components of the Project Lifecycle Development in the context of major systems implementations. 
• Demonstrated mastery on project scheduling on MS Project or an equivalent project Management Tool like Smartsheet. 
• Ability to organize and direct quality time-bound work efforts in a matrixed environment.
• Experience with financial services systems preferred.
• Demonstrated high level of analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Outstanding client relationship management skills.
• Strong negotiation and influencing skills.
• Must have experience managing large scale projects and budgets exceeding $1M+. 
• Ability to translate technical concepts into non-technical terms.
• Comfortable working with executive management. 
• Demonstrated ability to drive crucial conversations across stakeholders of varying seniority.
• Ability to manage multiple medium to complex business & projects.
• 8+ years of professional experience.
• 7+ years of professional project management experience on projects.
• 3+ years of experience in running projects in an agile environment.
• PMP certification preferred.
• Must demonstrate an understanding of financial services. 
• Bachelor's Degree or equivalent experience is required.