Jubilee Insurance Careers

Role Purpose

The role holder with be charged with the responsibility of proving legal services to the Company, especially in drafting and interpretation of legal instruments/ documentation and interpretation of statutes and regulations. He/she will also be required to enhance corporate governance by assisting the Company Secretary in providing secretarial services to the Board.

Main Responsibilities
Operational

• Review, draft, and revise commercials, contracts, service agreements, and other legal documents to ensure accuracy, clarity, and alignment with the business.
• Providing legal advice to various departments/ business lines within the Company.
• Administration of court cases in conjunction with external counsel and monitoring progress to ensure prompt appropriate resolution of all disputes.
• Assisting the Company Secretary in arranging Board Meetings and attending to all matters relating to the operation and function of the Board and/or any subsidiary Board and Committees.
• Collate Board/ Committee papers and distributing to the Board/ Committee members.
• Taking minutes of Board/Board Committee meetings when designated to do so.
• Assisting in ensuring that statutory registers required to be kept under the Companies Act and other relevant Acts are in order.
• Evaluate potential legal risks and issues related to insurance products, services, and operations, and provide recommendations for risk mitigation strategies.
• Conduct legal research to stay informed about changes in insurance laws, regulations, and industry best practices as well as preparation of legal opinions and reports.
• Oversee the organization's contract management system, ensuring proper documentation and adherence to contractual obligations.
• Develop and deliver legal training sessions to internal stakeholders, including underwriters, claims team, and other departments, to enhance legal awareness and compliance.
• Providing legal support for all tenancy issues.
• Preparing statutory returns for filing.

Corporate Governance

• Ensure compliance with the regulatory/reporting requirements of the various stock exchanges on which the Company is listed.
• Adherence to the laws and regulations of Kenya and all internal company policies and procedures.
• Ensuring compliance with applicable statutory and regulatory requirements and establishing mitigation measures against emerging business risks.
• Advise on corporate governance matters, including board meetings, shareholder relations, and compliance with corporate governance principles.

Leadership & Culture

• Fostering a corporate culture that promotes ethical practices and good corporate citizenship while maintaining a conducive work environment.
• Collaborate with cross-functional teams to develop initiatives that promote a positive and inclusive company culture.
• Individualized Development Planning: Create personalized development plans that align with your career aspirations and the organization's objectives.
• Provide guidance and mentorship to junior legal professionals, fostering professional growth.

Qualifications
Academic Qualifications

• Bachelor of Laws Degree from a recognized University.
• Diploma from the Kenya School of Law is an added advantage.

Professional Qualification

• Advocate of the High Court of Kenya
• Current Practicing Certificate
• Certified Public Secretary Certification is an added advantage.

Relevant Experience

• 7+ years of legal experience in a corporate set-up.
• Good knowledge of principles of good corporate governance.
• Sound knowledge of property law, company law and company secretarial practice

Job Ref. No: JAML008

Role Purpose

To provide Professional Investment Advisory services to our clients within the retail segment. The successful candidate will be responsible for sourcing, retaining, and growing a client base by implementing financial planning solutions in line with the client’s needs. The role holder will be required to be up to date with macro-economic trends, market developments as well as monitoring corporate actions of listed companies.

Main duties and responsibilities:

• Meeting clients to understand their financial objectives by selling & cross selling of all JAML Investment products and services.
• Managing, maintaining and building new and existing client relationships.
• Preparing and presenting proposals to existing and potential clients
• Provide direct sales support (quality lead generation and effective follow-up) to generate and convert quality leads into sales.
• Participate in specific product campaigns by ensuring that the products are explained to customers.
• Adhering to compliance, operational procedures, and practice management standards.
• Assists clients grow their investment portfolios by giving them the right advice on where to invest the money for maximum returns while reducing risk.
• Asks clients pertinent questions to understand their financial goals to advise them correctly on what investment options to take.
• Complies with all regulatory requirements in offering advice to clients to avoid penalties from regulators.
• Consistently achieving the allocated sales targets.

Key Competencies

• Prospecting skills
• Personal Branding & Good communication skills
• Social Selling & Negotiation skills
• Virtual Selling Skills
• Relationship management and networking skills
• Able to plan and manage time effectivelyS
• Strong negotiation skills are required.
• Ability to understand economic and financial trends is a requirement.

Qualifications

• Bachelor’s degree/Diploma in relevant field
• Investment industry knowledge (added advantage)

Relevant Experience

• Minimum of 1 year work experience in the Financial Services industry in a Sales role in a Bank or in the Asset/wealth Management and Investment space.

Job Ref. No: JAML006

Role Purpose

To provide Professional Investment Advisory services to our clients within the Retail, High Net worth & Institutional segments. The successful candidate will be responsible for sourcing, retaining, and growing a client base by implementing financial planning solutions in line with the client’s needs. The role holder will be required to be up to date with macro-economic trends, market developments as well as monitoring corporate actions of listed companies.

Main duties and responsibilities:

• Meeting clients to understand their financial objectives by selling & cross selling of all JAML Investment products and services.
• Managing, maintaining and building new and existing client relationships.
• Preparing and presenting proposals to existing and potential clients
• Provide direct sales support (quality lead generation and effective follow-up) to generate and convert quality leads into sales.
• Participate in specific product campaigns by ensuring that the products are explained to customers.
• Adhering to compliance, operational procedures, and practice management standards.
• Assists clients grow their investment portfolios by giving them the right advice on where to invest the money for maximum returns while reducing risk.
• Complies with all regulatory requirements in offering advice to clients to avoid penalties from regulators.
• Consistently achieving the allocated sales targets.

Key Competencies

• Prospecting skills
• Personal Branding & Good communication skills
• Social Selling & Negotiation skills
• Virtual Selling Skills
• Able to work independently and deliver results without supervision.
• Relationship management and networking skills
• Able to plan and manage time effectively
• Strong negotiation skills are required.
• Ability to understand economic and financial trends is a requirement.

Qualifications

• Bachelor’s Degree/Diploma/Certificate in relevant field.
• A Professional Certificate in Insurance or Investments – Certificate of Proficiency or CISI
• Investment industry knowledge Mandatory.

Relevant Experience

• Minimum of 3 years’ sales experience in the Financial Services industry selling investment products or Insurance products.

Job Ref. No. JLIL212

Role Purpose

The aim of the internship position is to provide essential assistance in a range of responsibilities and functions in the Finance department under the supervision of the Assistant Manager-Finance. This encompasses aiding with everyday financial tasks, involvement in the financial analysis and reporting as well as assisting in ensuring the accuracy of financial records.

Main Responsibilities

Financial Data Entry and Processing:

• Assist in entering financial transactions into the accounting system.
• Help maintain accurate financial records and documentation.

Financial Analysis and Reporting:

• Assist in preparing financial reports and statements.
• Conduct basic financial analysis to support decision-making.
• Help identify trends and variances in financial data.

Audit and Compliance Assistance:

• Assist in preparing documentation for internal and external audits.
• Support compliance efforts by ensuring adherence to financial policies and regulations.
• Help implement audit recommendations and corrective actions.

Financial Administration Support:

• Provide general administrative support to the finance department.
• Assist in maintaining financial files and records.
• Support other ad-hoc tasks and projects as assigned by the Assistant Manager Finance.

Key Competencies

• Attention to detail and accuracy in financial tasks.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and manage time effectively.
• Excellent communication and interpersonal skills.
• Proactive and eager to learn attitude.

Qualifications

• Bachelor’s Degree in Finance, Accounting, Business or any other related course.
• CPA/ ACCA qualification will be an added advantage.

Job Ref. No: JHIL107 (Re-advertised)

Role Purpose

The job holders will be obliged to deliver their respective regional bancassurance month-on-month and yearly revenue budgets.

Main Responsibilities
Operational

• Ensure achievement of sustainable growth of the assigned region to meet the set revenue objectives.
• Plan and co-ordinate health Insurance sales activation programs organized by Banks, Regional or Branch management in conjunction with the Bancassurance Manager
• Monitor the activities of Bancassurance sales officers through daily reports and align the activities including prospecting quotations, branch visits and trainings to the desired revenue objectives.
• Lead effective training of sales code of conduct, health insurance products, AML and keep the record of attendance.
• To assist bancassurance sales officers in the allocated region to produce health insurance businesses acceptable to  Jubilee Health Insurance and ensure that such officers meet their individual quotas of new business and renewal production regularly.
• Attain the set persistency targets of the existing health insurance portfolio through coordination with operations team and bank partners by ensuring timely renewals and collection of premiums.
• Excellent relationship management of key bank partners including Regional Sales Managers, Assistant Sales Managers, Branch Managers, Bancassurance officers among others.
• Ensure adequacy of marketing merchandise, product brochures and application forms at branches.
• Prepare and share daily reports of regional business performance as per Key Performance Indicators Matrixes
• Champion the delivery of consistent, seamless, and trusted customer service to ensure customer retention and loyalty.
• Ensure complaint resolution within the approved TAT through coordination with Bancassurance team and bank partners.
• Ensure compliance to Jubilee Health Insurance and the allocated Bank’s policies, procedures, and regulatory requirements.

Key Competencies

• Sales and Marketing Skills
• Strong interpersonal skills to build and maintain relationships with bank partners, agents, and customers.
• In-depth understanding of health insurance products, including coverage options, benefits, and exclusions.
• Capability to provide training and support to bank staff and agents on selling health insurance products.
• Compliance and Regulatory Knowledge.
• Analytical Skills: Ability to analyze sales data, performance metrics, and market trends to identify opportunities for growth and improvement.
• Strong leadership skills to motivate and guide a team of sales representatives and agents towards achieving sales targets.
• Ability to adapt to changing market conditions, customer preferences, and organizational priorities.
• Customer focus.
• Problem solving skills.
• Ethical conduct, ensuring transparency and fairness in interactions with customers and partners.

 Qualifications

• University degree from an institution recognized by Commission for Higher Education
• AIIK Diploma / CII Diploma or any insurance related qualification is an added advantage.
• Experience in Bancassurance will be an added advantage.

 Relevant Experience

• 3 years minimum in Health insurance Sales Management at a supervisory level or above.

Job Ref. No: JHIL107 (Re-advertised)

Role Purpose

The job holders will be obliged to deliver their respective regional bancassurance month-on-month and yearly revenue budgets.

Main Responsibilities
Operational

• Ensure achievement of sustainable growth of the assigned region to meet the set revenue objectives.
• Plan and co-ordinate health Insurance sales activation programs organized by Banks, Regional or Branch management in conjunction with the Bancassurance Manager
• Monitor the activities of Bancassurance sales officers through daily reports and align the activities including prospecting quotations, branch visits and trainings to the desired revenue objectives.
• Lead effective training of sales code of conduct, health insurance products, AML and keep the record of attendance.
• To assist bancassurance sales officers in the allocated region to produce health insurance businesses acceptable to  Jubilee Health Insurance and ensure that such officers meet their individual quotas of new business and renewal production regularly.
• Attain the set persistency targets of the existing health insurance portfolio through coordination with operations team and bank partners by ensuring timely renewals and collection of premiums.
• Excellent relationship management of key bank partners including Regional Sales Managers, Assistant Sales Managers, Branch Managers, Bancassurance officers among others.
• Ensure adequacy of marketing merchandise, product brochures and application forms at branches.
• Prepare and share daily reports of regional business performance as per Key Performance Indicators Matrixes
• Champion the delivery of consistent, seamless, and trusted customer service to ensure customer retention and loyalty.
• Ensure complaint resolution within the approved TAT through coordination with Bancassurance team and bank partners.
• Ensure compliance to Jubilee Health Insurance and the allocated Bank’s policies, procedures, and regulatory requirements.

Key Competencies

• Sales and Marketing Skills
• Strong interpersonal skills to build and maintain relationships with bank partners, agents, and customers.
• In-depth understanding of health insurance products, including coverage options, benefits, and exclusions.
• Capability to provide training and support to bank staff and agents on selling health insurance products.
• Compliance and Regulatory Knowledge.
• Analytical Skills: Ability to analyze sales data, performance metrics, and market trends to identify opportunities for growth and improvement.
• Strong leadership skills to motivate and guide a team of sales representatives and agents towards achieving sales targets.
• Ability to adapt to changing market conditions, customer preferences, and organizational priorities.
• Customer focus.
• Problem solving skills.
• Ethical conduct, ensuring transparency and fairness in interactions with customers and partners.

 Qualifications

• University degree from an institution recognized by Commission for Higher Education
• AIIK Diploma / CII Diploma or any insurance related qualification is an added advantage.
• Experience in Bancassurance will be an added advantage.

 Relevant Experience

• 3 years minimum in Health insurance Sales Management at a supervisory level or above.

Job Ref. No: JHIL107 (Re-advertised)

Role Purpose

The job holders will be obliged to deliver their respective regional bancassurance month-on-month and yearly revenue budgets.

Main Responsibilities
Operational

• Ensure achievement of sustainable growth of the assigned region to meet the set revenue objectives.
• Plan and co-ordinate health Insurance sales activation programs organized by Banks, Regional or Branch management in conjunction with the Bancassurance Manager
• Monitor the activities of Bancassurance sales officers through daily reports and align the activities including prospecting quotations, branch visits and trainings to the desired revenue objectives.
• Lead effective training of sales code of conduct, health insurance products, AML and keep the record of attendance.
• To assist bancassurance sales officers in the allocated region to produce health insurance businesses acceptable to  Jubilee Health Insurance and ensure that such officers meet their individual quotas of new business and renewal production regularly.
• Attain the set persistency targets of the existing health insurance portfolio through coordination with operations team and bank partners by ensuring timely renewals and collection of premiums.
• Excellent relationship management of key bank partners including Regional Sales Managers, Assistant Sales Managers, Branch Managers, Bancassurance officers among others.
• Ensure adequacy of marketing merchandise, product brochures and application forms at branches.
• Prepare and share daily reports of regional business performance as per Key Performance Indicators Matrixes
• Champion the delivery of consistent, seamless, and trusted customer service to ensure customer retention and loyalty.
• Ensure complaint resolution within the approved TAT through coordination with Bancassurance team and bank partners.
• Ensure compliance to Jubilee Health Insurance and the allocated Bank’s policies, procedures, and regulatory requirements.

Key Competencies

• Sales and Marketing Skills
• Strong interpersonal skills to build and maintain relationships with bank partners, agents, and customers.
• In-depth understanding of health insurance products, including coverage options, benefits, and exclusions.
• Capability to provide training and support to bank staff and agents on selling health insurance products.
• Compliance and Regulatory Knowledge.
• Analytical Skills: Ability to analyze sales data, performance metrics, and market trends to identify opportunities for growth and improvement.
• Strong leadership skills to motivate and guide a team of sales representatives and agents towards achieving sales targets.
• Ability to adapt to changing market conditions, customer preferences, and organizational priorities.
• Customer focus.
• Problem solving skills.
• Ethical conduct, ensuring transparency and fairness in interactions with customers and partners.

 Qualifications

• University degree from an institution recognized by Commission for Higher Education
• AIIK Diploma / CII Diploma or any insurance related qualification is an added advantage.
• Experience in Bancassurance will be an added advantage.

 Relevant Experience

• 3 years minimum in Health insurance Sales Management at a supervisory level or above.

Job Ref. No: JHIL080

Role Purpose

The job holder will be responsible for ensuring efficient processing and assessment of inpatient medical claims within the organization and ensuring accurate assessment and processing of medical claims, ensuring fair and efficient reimbursement while maintaining compliance with regulatory guidelines and adhering to company policies.

Main Responsibilities
Strategy

• Support the development and implementation strategies to optimize the claims assessment process and enhance efficiency.
• Identify areas for process improvement and make recommendations for streamlining workflows.
• Stay updated with industry trends and changes in healthcare regulations to ensure compliance and mitigate risks.

 Operational

• Review and assess medical claims, verifying the accuracy of information provided.
• Apply knowledge of medical procedures, diagnoses, and coding systems to determine the validity and eligibility of claims.
• Evaluate medical records, invoices, and other relevant documentation to determine the appropriateness of reimbursement.
• Communicate with healthcare providers, policyholders, and internal teams to gather additional information or clarify claim details.
• Adhere to predefined timelines and service level agreements for claims assessment and resolution.
• Collaborate with internal teams such as underwriting, finance, and customer service to address claim-related queries and issues.

 Corporate Governance

• Ensure compliance with company policies, procedures, and regulatory guidelines.
• Maintain confidentiality and handle sensitive information in accordance with data privacy laws and regulations.
• Adhere to ethical standards and maintain professional conduct while dealing with confidential or sensitive matters.

Key Competencies

• In-depth knowledge of medical terminology, healthcare procedures, and coding systems.
• Strong analytical and problem-solving skills.
• Attention to detail and ability to maintain accuracy while processing complex information.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage time effectively.
• Critical thinking and decision-making abilities.
• Knowledge of insurance industry practices and claim adjudication processes.
• Adaptability and flexibility to handle changing priorities and work in a fast-paced environment.

Qualifications

• Bachelor's degree in a business, insurance or clinical related field
• Good understanding of the concepts of medical insurance
• Proficient in the use of Microsoft office suite and packages
• Proficient in use of Actisure system

Relevant Experience

• Minimum of 4 years’ experience in a similar role.

Job Ref. No: JHIL113

Role Purpose

The job holder will play a crucial role in driving rapid medical business growth in line with the business targets/goals, seamless client, product servicing while providing operational excellence and cultivating and expanding client and Intermediary relationships.

Main Responsibilities Operational

• Drive revenue growth of business against set targets by offering the full range of Jubilee Health insurance solutions to clients.
• Nurture excellent relations with intermediaries and other distribution channels through regular contact to facilitate a steady inflow of business and cost-effective client management.
• Manage tender business by ensuring timely submission, key requirements included, and tender premiums done.
• Facilitate timely preparation of new business quotations and presentations, and closely follow up to convert them into business.
• Coordinating product presentations to members of staff, exhibition projects & wellness activities.
• Conduct market research and consistently monitor and provide Insurance market intelligence and identify potential for both business acquisition and strategic planning.
• Conceptualize new initiatives for increasing sales and top-of-mind recall amongst potential clients.
• Identify marketing opportunities by studying client's requirements; defining market, competitor's share, and competitor's strengths and weaknesses; forecasting projected business; establishing targeted market share.
• Creating a database on prospective clients and maintaining constant contact with them while identifying key stakeholders and decision-makers.
• Generate weekly/ monthly/ quarterly / annual business reports in accordance with agreed key performance indicators.
• Sustain rapport with key accounts by making periodic visits, exploring specific needs, and anticipating new opportunities.
• Ensuring intermediary and client complaints are addressed and resolved in a timely manner.
• Striving to keep loss ratios at acceptable levels and suggesting measures that will allow the company to run medical schemes profitably.
• Ensure seamless onboarding process of new schemes into JHIL portfolio by liaising with relevant departments and service providers.
• Taking part in other company related projects to gain all round knowledge and continuous learning opportunities.
• Build and maintain cohesive relations with team members, product specialists, departments, and colleagues of Jubilee Health Insurance.
• Ensure all work carried out is conducted in accordance with the company values, compliance, and regulatory policies.
• Ensure quality standards set are adequately followed within the area of operations under your profile.

Key Competencies

• Ability to build and maintain strong relationships with clients, brokers, and other stakeholders to foster trust, loyalty, and repeat business.
• Comprehensive understanding of health insurance products, including coverage options, benefits, pricing, and underwriting criteria, to effectively communicate value propositions to clients.
• Strong negotiation skills to secure favorable terms and contracts with clients, brokers, and business partners, while maximizing profitability and mitigating risks.
• Proactive problem-solving skills to address client needs, overcome objections, and resolve challenges related to sales, marketing, and customer service.
• Effective communication skills to articulate complex insurance concepts in a clear and compelling manner to diverse audiences, including clients, colleagues, and senior management.
• Collaborating with cross-functional teams, including marketing, underwriting, claims, and customer service, to coordinate efforts and deliver integrated solutions to clients.

Qualifications

• Bachelor’s degree in business or insurance related course
• Professional Insurance certification such as CII or IIK is an added advantage.
• Proven track record of achieving and exceeding set sales targets
• Candidate should have experience working in sales within the Coast region.

Relevant Experience

• Minimum of 3-5 years of working experience in Business development preferably within the Coast Region.