Madison Insurance Careers

Key Responsibilities

Key responsibilities for the position are as here under:

• Grow sales of Unit Trust Funds and Segregated Investment products marketed to the Institutional Business Sectors.
• Grow the number of institutional clients and maintain a high level of client relationship.
• Recruit, train and manage independent institutional agents.
• Work closely with the marketing team to manage marketing activities
• Generate production from the Institutional Business sectors.

Qualifications, Experience and Competencies

Qualified candidates are expected to possess the following

• A minimum of a business degree in a related field; additional qualifications in sales and marketing would be an added advantage.
• Training on sales and marketing.
• 2 years’ experience in Institutional or B2B sales and marketing preferably in the financial services industry.
• A high degree of maturity and self-drive.
• Capacity in sales generation and in building business relationships.
• Adequate presentation and communication skills.

Assistant Business Development Manager – Training and Advisory Business Unit

The Assistant Business Development Manager – Training and Advisory will be located at Madison’s Head office. The position will report to the Managing Director and will work closely with the team to maximize business generated from the Training and Advisory Business Unit

Key Responsibilities

Key responsibilities for the position are as hereunder:

• Grow sales of Training and Advisory Business Unit marketed to the Corporate and Institutional clients.
• Grow the number of clients and maintain a high level of client relationship.
• Recruit, train and manage the staff in the business unit.
• Work closely with the marketing team to manage marketing activities
• Generate production from the relevant sectors that support the Training and Advisory Business

Qualifications, Experience and Competencies

Qualified candidates are expected to possess the following

• A minimum of a business degree in a related field; additional qualifications in training or advisory field would be an added advantage.
• Experience in Institutional or B2B sales and marketing preferably in the financial services industry.
• 2 years’ experience in the training or advisory field
• A high degree of maturity and self-drive.
• Capacity in employee management and in building business relationships.
• Adequate presentation and communication skills.

Business Development Officer – Retail Business

The Business Development Officer – Retail Business will be located at Madison’s Head office. The officer will report to the Assistant Business Development Manager and will work closely with the team to maximize business generated from targeted Retail markets.

Key Responsibilities

Key responsibilities for the position are as hereunder:

• Grow sales of Unit Trust Funds and Segregated Investment products marketed to the Retail Business Sectors ( Salaried,  Affluent and High net worth clients).
• Grow the number of Retail clients and maintain a high level of client relationship.
• Work closely with the marketing team to manage marketing activities of the Retail Business Sectors.
• Generate production from the Retail Business sectors.

Key Responsibilities

Under the guidance and support of the Regional Business Development Manager
and the Head of Branches, the Branch Manager will:

• Build and maintain a sales force for the branch in accordance with company’s manpower growth and development plan.
• Ensure the Branch revenue budgets and the appropriate product mix ratios are achieved as per the company’s set objectives.
• Manage and direct a sufficient number of Unit managers and Agents, to ensure smooth running of the Branch.
• Help Unit Managers and agents identify and develop appropriate markets in line with the market development strategy for the Branches Business Unit.
• Ensure that agents are professionally trained to sell and service the company’s products as per the company’s training guidelines.
• Assist Agents and Unit Managers in setting and achieving progressive performance goals.
• Implement the training and development guidelines for Agents and Unit Managers in accordance with the company’s established business plans.
• Ensure maximum utilization and accountability of all available company resources at the Branch in all areas of management, Branch administration, development, training and customer service.
• Under the guidance and support by the Regional Business Development Manager and Head of Branches, assume overall responsibility for the management and administration of the Branch office so that it will be a profitable center, in accordance with guidelines, plans, and projections of the Company.
• Ensure that retention level of the branch business is meeting the Company’s standards as set out from time to time by the Company.

Qualifications, Experience and Competencies

Qualified candidates are expected to possess the following

• A minimum of a business degree in a related field; additional qualifications in sales and marketing would be an added advantage.
• Training on sales and marketing.
• 2 years’ experience in Retail or B2C sales and marketing preferably in the financial services industry.
• A high degree of maturity and self-drive.
• Capacity in sales generation and in building client relationships.
• Adequate presentation and communication skills.

Duties and Responsibilities.

• Planning and scoping of annual and ad hoc audits in liaison with the head of department.
• Monitor and evaluate key processes as appropriately identified in the risk assessment during assignment planning. Identify internal controls issues for key risk processes in a timely manner to proactively avert losses;
• Preparing detailed audit planning memoranda, audit programs and procedures for each audit assignment.
• Ensure successful completion of assigned/planned audit engagements, from start to finish, inclusive of preplanning, fieldwork and reporting;
• Perform audit procedures to verify the implementation and effectiveness of controls through testing and interacting with the relevant personnel within the Group;
• Prepare and submit timely, quality audit reports; engage in meetings with management and departmental heads and advise on improvements;
• Constantly monitor if the audit recommendations have been implemented by the management by way of follow- up audits and report on any gaps observed;
• Participate in providing quality assurance in technology acquisition, implementation and sign off projects.
• Conduct ad-hoc/ special investigations and reviews as assigned from time to time.
• Review and recommend revisions to audit procedures manual to enhance efficiency and promote continuous improvement.
• Acquire knowledge (professional development) on the developments related to the internal audit profession’s laws, regulations, best practices, tools, techniques and audit standards.
• Undertake any other tasks as assigned.

Key Competencies Required

• Strong analytical skills with ability to pay attention to details;
• Ability to observe and understand business processes and derive actionable insights
• Self-driven individual with ability to work with minimum supervision;
• Good communication skills, both verbal and written;
• Team player with excellent interpersonal skills;
• Ability to maintain the highest standards of ethics, confidentiality and professionalism;
• Ability to effectively manage and deliver to strict deadlines.

Requisite Qualifications

• Bachelor’s Degree in Accounting, Finance, Business Administration, Actuarial Science or a related field
• CPA (K) or ACCA qualification;
• At least 4 years relevant experience.
• Possession of Certified Internal Auditor (CIA) or Certification in Risk
• Management Assurance (CRMA or Certified Information Systems Auditor
• (CISA) Certifications is an added advantage.
• Excellent Computer skills with hands on experience in Excel and Audit Software (e.g. ACL, CaseWare IDEA, SQL, TeamMate).

Method of Application

Qualified candidates are requested to forward their applications including comprehensive C.Vs to the Group Human Resources Manager at the following address: Madison Group Limited, Email: [email protected] not later than 10th November, 2023. 

Key Responsibilities

• To sell the company’s products in line with the product strategy and agreed revenue budgets per product by working closely with Regional Business Development Manager and Head of Branches.
• To provide within the region after sales services for all the insurance customers as guided by the company’s service charter.
• Understand the regional markets and implement the market development strategy as guided by the Regional Business Development Manager and Head of Branches.
• To achieve all the set annual revenue budgets, manpower growth (Agents and Unit managers) and the expense control objectives for the Branch office.
• To recruit, select, train, motivate, supervise, develop and manage the unit managers and agents under your jurisdiction as per the set targets.
• To monitor the overall performance of Unit managers and Agents and make appropriate well- considered recommendations.
• To prepare and submit the Branch production reports to the Regional Business Development Manager on a weekly basis.
• To supervise, organize and evaluate Branch office personnel as per the set evaluation criteria and to ensure that high levels of discipline, professionalism, and cleanliness are maintained in the Branch office.
• To ensure daily banking of premiums collected in the Branch office and maintenance of high accounting standards and proper control and usage of petty cash and other monies directed to the Branch in liaison with head cashier.
• To build and maintain good public relations with policy owners, business community, professionals and government agencies within the Branch territory under the guidance of the Regional Business Development Manager and Head of Branches.
• To be the liaison and communication link between the Branch and Head Office through timely and accurate dispatch of information and to observe deadlines at all times. Interpret company policies and procedures to office personnel, unit Managers, Agents and customers.
• To ensure that all agents and Unit managers operating within the Branch are properly licensed as required by the laws of Kenya.
• To perform any other duties and added on tasks as directed by the company’s management.

Key Responsibilities

Under the guidance and support of the Regional Business Development Manager and the Head of Branches, the Branch Manager will:

• Build and maintain a sales force for the branch in accordance with company’s manpower growth and development plan.
• Ensure the Branch revenue budgets and the appropriate product mix ratios are achieved as per the company’s set objectives.
• Manage and direct a sufficient number of Unit managers and Agents, to ensure smooth running of the Branch.
• Help Unit Managers and agents identify and develop appropriate markets in line with the market development strategy for the Branches Business Unit.
• Ensure that agents are professionally trained to sell and service the company’s products as per the company’s training guidelines.
• Assist Agents and Unit Managers in setting and achieving progressive performance goals.
• Implement the training and development guidelines for Agents and Unit Managers in accordance with the company’s established business plans.
• Ensure maximum utilization and accountability of all available company resources at the Branch in all areas of management, Branch administration, development, training and customer service.
• Under the guidance and support by the Regional Business Development Manager and Head of Branches, assume overall responsibility for the management and administration of the Branch office so that it will be a profitable center, in accordance with guidelines, plans, and projections of the Company.
• Ensure that retention level of the branch business is meeting the Company’s standards as set out from time to time by the Company.

Job Specifications

Academic /Professional Qualification

• Bachelor’s Degree in a Business related field.
• Diploma in Insurance/CIM
• Membership to a professional body

Experience:

• Minimum 3 years’ work experience in an underwriting capacity.
• Atleast 2 years’ work experience as a Branch Manager

Key Competencies:

• Customer focus
• Continuous Innovation
• Ownership & Commitment
• Team Spirit
• Strong organizational skills
• Basic computer skills
• Excellent communication and presentation skills
• Market Awareness

Key Responsibilities

• To sell the company’s products in line with the product strategy and the set revenue budgets per product with the support and guidance of Branch Manager, the Regional Business Development Manager and Head of Branches.
• To provide within the Branch such after sales services in respect of the insurance contracts as may be required from time to time.
• Understand the region and implement the market development strategy guided by the Branch manager and the Regional Business Development Manager.
• To achieve all the set annual revenue budgets, manpower growth (Agents) and the expense control objectives for the Unit office under the supervision and guidance of the Branch Manager and the Regional Business Development Manager.
• To recruit, select, train, motivate, supervise, develop and manage the agents under your unit as per the guidelines provided by the Head of Branches.
• To monitor the overall performance of Agents under your unit and make appropriate well- considered recommendations.
• To prepare and submit the Unit production reports to the Branch Manager on a weekly basis.
• To build and maintain good public relations with policy owners, business community, professionals and government agencies within the Branch territory under the guidance of the Branch Manager and the Regional Business Development Manager.
• To be the liaison and communication link between the Unit and the Branch Office through timely and accurate dispatch of information through memoranda, telephone calls, fax, E-mail etc and to observe deadlines at all times. Interpret company policies and procedures to office personnel, Agents and customers.
• To ensure that all agents operating within the Unit are properly licensed as required by the laws of Kenya.
• To perform any other ad hoc duties and added on tasks as directed by the Company.

Other Responsibilities

Under the guidance and support of the Branch Manager and the Regional Business Development Manager you will:

• Build and maintain a sales force for the Unit in accordance with company’s manpower growth and development plan.
• Ensure the Unit revenue budgets and the appropriate product mix ratios are achieved as per the company’s set objectives.
• Manage and direct a sufficient Agents to ensure smooth running of the Unit.
• Help agents identify and develop appropriate markets in line with the market development strategy for the Branches Business Unit, under the guidance of the Branch Manager and the Regional Business Development Manager.
• Ensure that agents are professionally trained to sell and service the company’s products as per the company’s training guidelines.
• Assist Agents in setting and achieving progressive performance goals.
• Implement the training and development guidelines for Agents under the Unit in accordance with the company’s established business plans.
• Ensure maximum utilization and accountability of all available company resources in all areas of management, Unit administration, development, training and customer service.
• Ensure that your own personal production is at sufficient levels (leading by example)
• Ensure that retention level of the unit is meeting the Company’s standards as set out from time to time by the Company.

Job Specifications

Academic /Professional Qualification

• Business related Diploma/Degree
• Progress in Diploma in Insurance/CIM

Experience:

• Minimum 3 years’ work experience in General Insurance sales

Key Competencies:

• Customer focus
• Ownership & Commitment
• Team Spirit
• Excellent communication and presentation skills
• Market Awareness

Key Responsibilities

• Implement sound premium management strategies and ensure all policy premiums and loan repayment due from all sources (Check offs & Banks & Mobile platforms) are promptly launched, collected and accurately allocated for clean data.
• Build sound relationships with the existing markets and banks for continued business growth through regular paypoints/bank visits and meetings.
• Provide automate accurate departmental reports weekly/monthly through utilization of the BI tool and LMS.
• Develop mechanisms/strategy to resolve un-receipted bank credits, outstanding un-allocated premiums and suspense issues across all-check offs.
• Uphold data integrity by ensuring accurate premium position, accurate policy statuses and proper capture of new business at the branch level as well as coordination of branch trainings on premium administration processes and procedures.
• Provide market intelligence, peer performance and insights geared towards check-off markets growth.
• Management of debtors (Outstanding check-offs) by continuous follow-ups, constantly reviewing and instituting remedial action on unpaid premiums and erroneous remittances.
• Monitor persistency parameters and institute measures to increase business retention such as policy reinstatement and re-dating of lapsed policies in order to achieve persistency of 85% for first year and 65% for second year.
• Ensure accurate communication to customers and timely feedback to branches in relation to launched businesses, recalls, receipting and accurate allocation for timely new businesses conversion.
• Ensure timely premium amendments/premium stoppage on policy exits within the set guidelines and proactively institute refunds.
• Proactively manage departmental costs by operating within set budget.

Requirements

• Business related Degree.
• Professional qualification in Insurance or Accounts.
• At least 3 years’ experience in a similar role.
• Attention to detail.
• Self-starter who is well organized.
• Extensive knowledge of Microsoft Office especially MS Excel.

Key Responsibilities

• Assist the Group Financial Controller with daily tasks, follow up and monitoring of important matters and project management.
• Undertake detailed research and analysis to assist in management decisions.
• Applying business acumen to develop feasible data-based recommendations that will address organizational problems;
• Identify, analyze, and interpret trends or patterns in complex data sets,
• To support the business units, perform financial analysis, report findings to assist in the financial decisions.
• Apply finance knowledge to effectively diagnose situations and/or help provide solutions.
• Provide financial insight and analysis to drive the business performance of the organization.
• Correspond with various other departments, discussing company plans and agreeing on future paths to be taken.
• Analyze costs, pricing, variable contributions, sales results and the organizations actual performance compared to the business plans.
• Build models that are sophisticated, robust, and easily interpreted to inform insights.
• Research and conduct analysis to compile key deal documents to support the business in decision making.
• Assist with preparation and review of Board Packs.

Requirements

• Bachelor’s degree in Statistics, Finance, Actuarial Science, Economics or another related field.
• Requires in-depth knowledge in Planner, Teams, Excel, PowerPoint, MS Project and Financial Modeling
• 1-3 years of relevant technical and business experience
• CPA/ACCA is an added advantage
• Experience working with diverse teams
• Ability to work proactively within a demanding environment.

Method of Application

Qualified and interested candidates are requested to forward their applications including comprehensive C.Vs to the Group Human Resources Manager on Email: [email protected] not later than 31st August, 2023. 

Duties and Responsibilities

To provide human resource administrative support to the Group and subsidiaries and to ensure timely and accurate payment of all statutory deductions to the relevant entities.

The position has the following key responsibilities:

• Talent Acquisition: shortlisting, interview preparations and onboarding
• Maintain all the HR and related records.
• Initiate and coordinate the onboarding/induction process for new staff
• Following up all staff confirmations with the relevant departments
• Learning and Development: process professional training applications.
• Management of all staff benefits together with the HR team members.
• Follow up on company support and all other staff wellness programmes
• Accurately maintain all the leave records and balances in the system.
• Provide payroll inputs to finance in a timely manner
• Process and file all monthly statutory payments in a timely manner.
• Ensure all Check-offs and bank loan records are well maintained.
• Maintain all operational data in HRMS as well as system training new staff.
• Assist in shortlisting for vacant positions and conducting interviews
• Coordinate the sporting activities and other CSR activities as guided.
• Monitor the First Aid Kit and ensure it is regularly replenished
• Housekeeping within the office in liaison with the Property Supervisor
• Work hand in hand with the Property Department on administrative duties
• Covering up for other Human Resources staff whenever they are absent.

Qualifications

Preferred Qualifications

• A Bachelor’s degree in Human Resource Management
• Professional Human Resources qualifications – CHRPK is most preferred
• Minimum of 2 years’ relevant experience in a busy HR Department
• Thorough understanding and working with Human Resource information systems and knowledge in HR automation process.
• Excellent interpersonal, communication, organization and presentation skills.

Method of Application

Qualified candidates are requested to forward their applications including comprehensive C.Vs to the Group Human Resources Manager at the following address: Madison Group Limited, Email: [email protected] not later than 30th August, 2023.