Nokia Corporation Careers

Come create the technology that helps the world act together

• Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. 
• We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

The team you’ll be part of

• Our Business Group is a leader in wireless mobility networks and associated services. With more than 3.500 patent families essential for 5G we have a strong 5G portfolio and are a front runner in open and virtualized radio access networks (O-RAN and vRAN).
• As Radio Access Networks Product Solution Manager, you will join our open, fearless, and empowered team. Your main objective would be to make offers, win and execute contracts. Drive and influence customer strategy in alignment with Nokia roadmaps.  Maximizing the financial performance and ensuring the best TCO for products and services. Develop capability as experts within the respective domains specialised in products for 2G,3G,4G and 5G technologies for Enterprise Solutions.

What you will learn and contribute to

Are you passionate about Service and Radio Access Network solutions?

As part of our team, you will:

• Provide best in class Pre-Sales support drawing on global expertise in Products to the Sales and Business Market Units.
• In time submission of technical annexes to the offers, coordinating efforts across all stakeholders.
• Technical leadership to drive and influence customer strategy in alignment with Nokia roadmaps.
• Feedback on portfolio demand and roadmap alignment to customers’ needs.
• Participation in account planning and sales pipeline development. Leads the creation and development of end-to-end solutions, optimizing the use of Nokia's multi-BG and BL portfolios to achieve the customer vision and requirements. 
• Ensures solutions have required features, cost parameters, and acceptance from the customer.
• Contains revenue and profitability of the solutions and the proper sales and cost allocations among the respective BGs and BLs.
• Ensures the alignment of the end-to-end solution offering with the BG's respective product roadmaps as well as revenue and cost allocations. Feedback on portfolio demand and roadmap alignment to customers’ needs.

Your skills and experience

You have:

• Radio Access Technology Understanding and Communication skills.
• Problem Solving, Customer Focus and Strategic Mindset. Leadership skills towards functional teams or projects with moderate resource requirements, risk, and complexity.

It would be nice if you also had:

• Business Case Creation, Solution selling and Orchestrating skills.
• Public Speaking and Influencing Others.
• Network Planning and optimization or RF planning background.
• Cultivates Innovation.

General Purpose 

• Proactively plans and performs advanced technical activities requiring knowledge in multiple areas or on a system level providing excellent Services to the customer.  
• Prioritizes work based on customer and business impact and brings expertise to customer site on need basis. 
• Passionate in Service of the Business and learning new technologies 

Main Responsibility Area 

• Perform Installation, Integration, Acceptance testing, Troubleshooting, Operations & Maintenance, and any ongoing modification (including upgrades) & configuration changes to the Nokia’s IMS / CFX5000, NTAS, SBC, MRF and other IMS Subsystems.  
• Perform diagnostic troubleshooting and provide technical support assistance to Nokia Customers  
• Cooperation with other engineering teams for troubleshooting, configurations, and horizontal integrations  
• Prepare the LLD and assist the Domain and E2E Architects with any design related tasks or discussions 
• Develop service documentation and procedures 
• Perform first installs of new software, upgrades, and hardware expansions 
• Perform system integration and regression tests 
• Should be passionate about troubleshooting issues, thinking out of the box when it comes to problem solving 
• Contribute to the creation of common artifacts and tools for usage by the Solution Engineering community and lead knowledge transfer and ramp up 
• Lead your own competence development and contribute to the Nokia Knowledge Hubs aka. Communities of Practice  
• Interaction with Customer and Partners 
• Oncall / Emergency Support for Customers when necessary 

 Additional Requirements  

• Delivered at least three IMS/CFX, NTAS, SBC, MRF Projects in the recent past with Nokia 
• Proven experience in IMS/VoLTE (preferably Nokia & 5 years or more) 
• Candidates with end to end experience in IMS will be a highly preferred  
• Ideal candidate should have experience in Cloud Computing 
• Good working knowledge of UNIX or Linux Operating Systems.  
• Good working knowledge of TCP / IP 
• Good knowledge of VoIP protocols (SIP/RTP/MGCP)  
• Experience in Programming languages (preferably Java) 
• Experience in Scripting Languages (Python, Perl, Bash, etc.)  
• Previous Integration & Operation experience and related wireless and test equipment knowledge 
• Strong and demonstrated troubleshooting skills and abilities to debug and reproduce hardware, software, and networking problems including network performance and interoperability issues  
• Experience of integration with OSS is highly desirable  
• Knowledge of GSM and/or LTE networks highly desirable 
• Hands-on experience with operating protocol analysers 
• Working knowledge of SQL and Relational databases highly desirable  
• Independent work ethics 
• Excellent communication & interpersonal skills 
• The ideal candidate will have 7-10 years of experience in GSM mobile switching of any vendor and excellent mobile telephony knowledge 
• Engineer graduated in Telecommunications, IT or Electronic Engineering 

As part of our team, you will:

• Be optimizing the network towards achieving and maintaining performance above targets in Quality metrics set out on the SLA’s.
• Be an i mportant contributor to development of the overall goals and objectives of the company
• Be dedicated to one specific customer and/or Technology.
• Be able to do E2E scopes, like driving a project from beginning to end (from Design, implementation, acceptance, ongoing optimization to maintenance contracts).
• Participate and drive Nokia Radio ongoing activities.
• Be part of a senior NPO team with experience in Radio NPO activities, where Competence Transfer and team build are the foundations of the team.
• Be part of a growing team with great career opportunities.
• Have great autonomy to manage your time, work from home and develop yourself in the area that motivate you.

Your Skills And Experience

You have:

• Fine tune Radio Parameters for Network Quality Improvement to meet customer set KPI targets
• Plan Radio Network Parameters for new sites
• Prepare and analyze Radio Network Performance Indicators and Counters Reports
• Carry out Technical Site Surveys for various Projects including new sites and expansion sites
• Carry out Physical Site Optimization
• Carry out Drive Test Activities whenever needed
• Coordinate various projects from Radio Network point of view
• Perform Site Acceptance for new integrations including new sites and expansion sites
• Supervise Drive Test projects by third parties
• Preparation and maintenance of Radio Network Site Database.
• Carry out any other activities required by the immediate supervisor
• Radio Network Optimization on 2G, 3G and 4G
• Multivendor (Ericsson and Nokia at least) expertise of 2G, 3G and 4G Optimization tools
• Drive Test with R&S, NEMO, and TEMS
• Drive Test Post processing with TEMS, Gladiator and Actix/Analyzer
• Excellent knowledge of company’s objectives and strategies
• High level knowledge applies technical expertise and has full knowledge of other related disciplines.
• Exhibits good level of creativity and resourcefulness
• Business awareness
• Strong analytical skills and problem-solving skills
• Excellent planning skills
• High personal standard and goal oriented
• Excellent interpersonal skills
• Excellent and effective communications skills, both orally and in writing
• Engineering Graduate with min 7 years of relevant experience in radio network design and optimization.
• Analysis of end to end call traces of LTE/VoLTE/2G/3G
• Knowledge of RF design fundamentals, RF propagation behavior and Model Tuning
• Solid understanding of Network Optimization and Network Performance principles
• Familiarity with OSS tools, reporting solution, counters & parameters and Feature implementation
• Analysis of RAN KPIs, investigation and improvement of network quality problems
• Implementation of new RAN features, and tuning of RAN database parameters
• Experience with Eden Net SON (Optimizer).
• To develop various guideline, process documents & XML/Data build creation on need basis
• Good understanding of Handover, Power Control, MIMO, Link Adaptation, Paging, Admission Control, Scheduler, Idle & Connected mode procedures etc & corresponding call flows wherever applicable.
• Knowledge and experience of working on Smart Antenna Schemes such as MIMO, Beamforming etc
• Knowledge and experience of working on Remote Radio Head environment is advantageous.
• Experience in customer management and care to maximise customer satisfaction
• Ability to multi-task, work independently and coordinate resources to achieve desired goals.
• Must be willing to work in different time zones and open for travel

As Nokia’s growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible.

• An opportunity to manage QoS Assurance with NE from different OEMS.
• An exposure to world class trainings available to build your team in a multi domain competence.
• Opportunity to manage and interact with specialist across multiple countries managing the network remotely.

What you will learn and contribute to

• Act as the single point of contact for the delivering QoS Assurance Scope to coordinate, lead and drive Network Improvement.
• Lead and manage all operational Goverance and meetings with customer at Central level.
• Coordinate and organize regular Governance with GDC, NPO and Opco team. 
• Establish Escalation management according the contractual terms.
• Understand QoS Assurance, SLA/KPIs and drive improvement plan with opcos with monthly, quarterely, yearly targets ,
• Ensure operational readiness on qoS across all stakeholders in new NE deployment project and new technology introduction.
• Pro-actively support network performance, change management business opportunity identification as well as in the end-to-end lessons learned process for QoS Assurance scope.
• Foster relationships, build customer trust, manage difficult situation and negotiate conflicts with a technical focus.
• Create an environment in which customers will be encouraged to take further steps to increase the business with Nokia.
• Control and own monthly QoS Assurance audit and corrections.
• Identify service issues, driving improvements through the delivery organizations in coordination with Central Operations Director and his team.
• Coordinate with Central operations Manager and central team in terms of delivery of network performance, change management, 
• Regularly monitor and add actions in the Improvement plan based on regular governance with GDC, NPO, Field Force, Operational Teams, Domain SMEs and customer Escalations.
• Identify service issues, driving improvements through the delivery organizations in coordination with Central Operations Director and his team.
• Lead the central team in terms of motivation & enhancements for network performance, change management, new business opportunity identification and end-to-end lessons learned.

Your skills and experience

•  Minimum BTech in Electronics and Communications or equivalent
•  Minimum 13 years of experience in managing Mobile network with minimum 5 years’ experience as SME  managing large network base.
•   Minimum 5 years’ experience in handling multivendor Network.
• Have a clear understanding of QoS parameters with multi domain specialty.

It would be nice if you also had:

•  Expertise and good experience in optimization role.
• Experience in GDC/NOC operations.
• Experience with different managed Service Providers.
• PMP

The FN MEA NPI team is looking for a senior NPI Engineer to join our team. We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

Our team is one that fosters a safe, open and challenging culture. Our focus is always on our customers, both internal and external. You will benefit from a pool of vast expertise and knowledge. You will be working with various products and solutions in our FN portfolio.

What you will learn and contribute to

As part of our team, you will:

• Develop network designs and configuration
• Perform product demos and proof of concepts
• Execute acceptance tests in Nokia labs or at customer sites
• Perform workshops and fault analysis during NPI activities
• Take ownership of technical solutions within customer projects

Your skills and experience

 You have:

• A bachelor's or master's degree in computer science, electrical engineering, telecommunications or equivalent 
• An analytical mindset and highly oriented towards problem solving
• High motivation to work with technologies and products of the access network domain
• Preference and skills to work in teams and a customer-oriented mindset
• Three years of technical work experience (preferable in the area of FTTH, GPON, P2P, OSS)
• Knowledge in network forwarding and routing (NRS1, CCNA or equivalent)
• Experience with containerized platforms (Docker, Kubernetes)
• Experience with Python or equivalent

It would be nice if you also had:

• Kubernetes / Kubernetes Clusters
• Usage of Containers, VMs
• Knowledge of MS Azure, Amazon AWS, Google GKE, Google Anthos
• Cloud scripting
• A solid background in Linux/Unix server system administration
• Knowledge of web services, API, REST, and RPC
• Experience with Linux Shell Scripting, ansible or Python scripting

What you will learn and contribute to

What about challenging the status quo – are you motivated and passionate to grow our MN SAV business?

As part of our team, you will:

• Be responsible for high level solution coordination from the start to qualify opportunities (prior to G3) and to pull them through the overall lifecycle together with your Tricorn peers
• Coordinate (accountable for) the timely production of technical solution and contract deliverables with clear description of assumptions: Products / Services / third party’s configurations and technical contract annexes, with Pre-Sales, Customer Delivery Manager and Account Manager (Tricorn)
• Ensure Solution Quality with Solution sign-off (SSO) and Optimized Tendering sign-off (OT)
• Support customer presentation focused on technical solution and related value proposition
• Coordinate PTA (technical) with Customer Delivery Manager and support Tricorn role to hand-over Technical Solution & Architecture and all technical collateral to the relevant people within the related delivery organization

Your skills and experience

You have:

• The understanding of telecom market dynamics, customer business needs and Mobile Networks technology
• Minimum 10 years of total professional experience in the Telecom industry and within the assigned territory
• Solid knowledge of Mobile Networks Mobile Access products and Services Portfolio
• Proven experience in a solution architecture role (R&D, pre-sales, post-sales…)

It would be nice if you also had:

• Strong influencing and technical negotiation skills at CxO level
• High situational adaptability
• Ability to trust, open collaboration and continuous improvement across different organizations

What You Will Learn And Contribute To

• Leads customer NPO projects for 3G/4G/5G networks and acts as the primary interface in technical, operational, and financial issues for customer during project execution.
• Be accountable for NPO Planning, Design and Acceptance scope, procedures, and documentation.
• Leads NPO team and deliverables within the customer teams.
• Be accountable for NPO automation and solutions in the project and is open to accept/implement new concepts, practices, and approaches.
• Able to identify and understand the technical NPO delivery models and involved complexities to deliver various planning and optimization services for Nokia.
• Able to identify deliverables for all of the planning and/or optimization services in most of the technologies/products. Has deep understanding of the tools, services processes, services deployment flow and respective interdependencies.
• Manage different service delivery phases and milestones for planning and/or optimization.
• Understands the technical impact that planning and optimization work has on the end user experience, as well as on other services that are dependent on defined quality of service levels.
• Understands how to identify/anticipate/resolve the technical roadblocks to reach the customer’s and Nokia’s expected service levels and acceptance.
• Able to manage large teams of skilled engineers and set the technical direction for them to perform properly the work required by the project.
• Understands and can promote the advantages of the delivery model used by Nokia for planning and optimization services.
• Share expertise and knowledge among colleagues and team members.
• Ensures all project and operational management is in full alignment with Nokia Mode of Operation (MoO), BG / BL guidelines and the PM@Nokia methodology.
• Plans customer project and keeps plan updated to reflect and anticipate changes by coordinating change management on all aspects affecting cost, scope, schedule and quality (CSSQ).
• Assures consistency among project financial, product and service forecast activities.
• Manages Internal and external stakeholders.
• Identifies scope creeps and initiate change orders for new opportunities.
• Be able to anticipate customer challenges and come up with creative solutions to reach operational and financial goals.
• Be passionate about the work, driven to achieve and can-do attitude in ambiguous environment.
• Participates in pre-sales and sales process activities. Determines delivery approach alternatives and manages the selection of the final recommended approach to delivery.
• Ensures hand over from Sell to Execute and from Delivery to Care is done and monitors progress against it.
• Ensures project contract management process is initiated and executed.
• Manages the customer relationship during delivery and serves as the primary interface towards the customer in all activities-related to the own scope of the contract, including customer complaints, corrective actions, and changing requirements.
• Prepares a clear and effective communications plan and ensures proactive communication of all relevant information to the customer and to all stakeholders.
• Monitors and controls that the project is delivered within the approved budget, profitability forecast, and planned scope.
• Ensures that the project meets all objectives for quality and looks continuously for quality improvement and customer satisfaction.
• Actively applies appropriate best practices and lessons learned throughout the life of the project.
• Monitors, controls and reports KPIs defined in customer contract.
• Conducts thorough risk management for all project risks and opportunities.
• Seeks to define new opportunities to expand and renew contracts with the customer.
• Completes the project closure and / or handover as required (for example, complete contractual requirements, post calculation, lessons learned).

Your Skills And Experience
You have:

• Bachelor’s or Master’s degree in Telecommunications or Electronics
• At least 10 years of experience in Radio networks planning and optimization domain: 2G/3G/4G/5G
• Experience in NPO technical leadership and management of project teams and financials.
• Ability to drive NPO life cycle of processes and deep dive as needed to set corrective course of action.
• Ability to absorb technical aspects and appropriately adapt the messaging to communicate to all levels within customer organization (ranging from customer engineers to CTO)
• Past experience in Analysis, Data deep dive and strong inclination towards Automation (workflow based or AI/ML)
• Fluent in Oral and written English Communications.
• Should be self-driven, result oriented, customer focused.

As part of our team, you will:

• Direct Radio/MW deployment projects within growth CT
• Review, sign off, new bids/offer submissions from Services delivery model, and costs scope
• Actively engage with customer and acts as SPoC for all delivery matters
• Manage/Control basic financials (Rev, SM) for the account
• Act as a leader for all delivery matters within CEWA Growth deployment community

Your skills and experience

 You have:

• A background with deployment of Radio/MW networks 
• Good undertanding of basic Financials
• Preferably, experienced in new country/customer entries
• Good leadership skills, a positive attitude

The role is responsible for the design and implementation of compliance program required for the Africa region, which is aligned to the Regional and global Compliance Strategy. The role will be accountable for promoting and monitoring world-class compliance practices within each country and will drive and embed a culture of ethics and integrity within the organization by:

• Planning and implementing various compliance programs required for the Africa market including support to Country Senior Officers (CSO)
• Delivering trusted and effective “compliance and risk management” support across the Africa market
• Supporting and delivering assurance on the effectiveness of the local compliance controls framework and business continuity and risk mitigation controls
• Gaining commitment to building a culture of compliance through effective implementation of policies, processes, localized training and support.
• Monitoring compliance with policies and processes across the site
• Working closely with local People partners and Procurement leads, region and Global Compliance officers, to coordinate effective compliance management
• Plan and implement a robust compliance Program in Africa, aligned to MEA strategy
• Collaborate with HR, Finance, Procurement and other subject matter-focused “2nd line” functions”, as well as Global, Regional and Local Compliance officers, on program design, implementation and support.
• Ensure, that effective compliance programs are in place, across the Global Policy areas.
• Influence and engage with senior leaders ensuring thorough self-awareness of the compliance issues that may impact delivery of the Corporate Strategy (financially and/or reputational).
• Develop and maintain relationships with business leaders to ensure compliance strategies and plans are understood and remain supportive of effective management oversight and action.
• Drive a robust Training and compliance communications program in the Africa market as well as support senior leaders in driving compliance.
• Embed the Global Risk Framework (CCF) in coordination with the market leadership; and implement and monitor mitigation plans.
• Act as the primary contact point and internal expert with respect to compliance matters requiring external reporting to, or inquiries made by, regulatory and law enforcement agencies.
• Ensure that appropriate training on compliance-related topics, latest policies and/or procedures is provided to managers and employees.
• Implement and oversee robust open reporting, monitoring and auditing systems to ensure the effectiveness of the region and global Compliance strategy and framework in the Africa market, and provide assurance that the highest standards of integrity and ethical behaviour are applied throughout all activities of the business.
• Identify compliance matters that require follow-up or investigation, and, as appropriate, conduct investigations, or otherwise refer issues to the appropriate internal investigating body. As appropriate, such management shall include directly investigating some complaints; overseeing the investigation of others; and partnering with Human Resources to ensure the implementation of consistent disciplinary action.
• Support and facilitate global audit activities and ensure identified gaps/risk are remediated within an agreed timeframe.

Your Skills and Experience

You have:

• Academic degree in Law or Accounting will be preferred.
• Minimum professional experience of 10+years with at least 6+ years of relevant compliance experience.
• Experience and understanding of compliance issues confronting the industry
• Demonstrated effectiveness operating in complex organizational and regulatory environments
• Strong advocacy skills and sound business judgment
• Demonstrated ability to partner effectively with others in addressing complex issues
• Strong problem-solving skills
• Strong networking skills internally and externally and a team player
• It would be nice if you also have:
• Strong commercial skill set
• Analytical mindset
• Background in investigations is a plus
• Worked in a multinational company environment with good communications skill and is a strong team player
• Should be knowledgeable on FCPA, UKBA, Prevention of Corruption Act and other applicable national and international legislations