Pawa It Solutions Careers

We are looking for 4 Graduate trainees to work with our cloud and engineering team in both customer support-facing situations and building simple yet important technical web-based solutions.

Key Tasks and Role

• Act as the first point of contact for all user support issues.
• Triage incoming support issues, investigate solutions, or escalate according to agreed service levels
• Collaborate with colleagues and clients to achieve issue resolution
• Maintain an appropriate level of product knowledge through continuing learning
• Collaborate with the cloud team to continuously update training resources. 
• Identify areas and opportunities for end-user training and capacity building.
• Assist the Cloud Engineers in deployment projects and user training activities.
• Work with both customers and cloud engineers to scope and build simple web-based technical solutions using Google App Scripts; PHP/Python/Java or any language one is familiar with.

Knowledge & Experience

• Must have a good understanding of web tech stacks: HTML/CSS and frameworks: bootstrap/Django/ etc
• Must have fair exposure or use with Javascript/Java/Python/
• Strong communication and interpersonal skills
• Strong decision-making skills
• Desire to learn about new and existing technologies
• Excellent customer service skills
• Strong initiative, attention to detail, sense of urgency, work ethic, and follow-through skills
• Excellent organizational skills with the ability to manage time and multiple priorities to completion.

Education & Professional Qualification

• Should have completed all course work for their Bachelor’s Degree in Computer Science, Technology/IT-related field
• Should NOT have graduated more than 1 year ago.
• Strong ability to multitask and meet objectives with minimal supervision.
• Keen to work or having previously worked in a customer support environment is a great plus.
• Familiarity with Public Cloud solutions and tools; Google Cloud, Azure, AWS, Digitalocean, etc.

Date: On or before April 20th, 2023

We are seeking one graduate trainee to join our marketing team and work primarily in digital marketing to support our company’s efforts to build its brand. This position is for those who enjoy producing content with a purpose; writing social media posts, blogs, one-pagers, whitepapers, etc. that will leave your audience wanting more; if you can readily translate technical content into business solutions for a CEO, and HR manager; or a CIO and if you are interested in setting and running Google Ads, this role is for you.

Key Tasks and Role

•  Participate in the development and execution of the organization’s annual digital marketing plan including Google Ads, SEO, social media, and display/retargeting ads.
• Create a thematic social media calendar for Facebook, Google My Business, LinkedIn, and Twitter that aligns with ongoing marketing campaigns.
• Collaborating with other teams to create engaging digital content that increases customer engagement and enhances the organization’s online brand. This will include writing blogs, one-pagers, and whitepapers and uploading them to the website.
• Work with the broader marketing team to implement strategies to drive traffic to the organization’s website including SEO and Google Ads.
• Help the marketing team create email copy, design email templates and conduct A/B testing to optimize email performance and deliverability.
• Monitor industry trends and best practices to identify new opportunities to improve our email marketing, SEO, Google Ads, and social media programs
• Manage the end-to-end merchandise requisition process including requisition, stock checking, sourcing vendors, negotiating terms, and order and delivery assessment.
• Any other duties that might be assigned to you by your line manager

Knowledge & Experience

• Ability to write copy that can be used on our preferred communication channels.
• Interest and some working experience in digital marketing particularly Google Analytics and Google Ads
• Knowledge of  SEO, marketing database, email, social media, and/or display advertising campaigns.
• Ability to use graphic design software such as Illustrator and Photoshop or Canva
• Familiarity with content management systems such as WordPress
• Up-to-date with the latest trends and best practices in online marketing and measurement.

Education & Professional Qualification

• Should have completed all course work for their Bachelor’s Degree in BCom, Marketing, Communications, Journalism, or related field
• Should NOT have graduated more than 1 year ago.
• Strong ability to multitask and meet objectives with minimal supervision.
• Being keen to work or having previously worked in a supportive environment is a great plus.

Date: On or before April 20th, 2023

As the head of SAP  Sales and Growth, you will; directly or indirectly,  help identify leads, offer proposals to new clients, and build relationships with customers and co-workers alike.  It will be your responsibility to find enough prospects, deliver effective pitching and build the company’s customer list and ultimately grow revenue as per your set targets. In sales lingo, you will “move people from the top of the sales funnel to the bottom – that is – being a signed customer.” Business development is crucial to the growth of this organization.

Key Tasks and Roles

• Take full ownership of the SAP sales & growth team outcomes we’re responsible for. Knowing what we intend to achieve as an organization as a whole is where you start and then break it down into smaller pieces and build strategies and plans on how to deliver this in the short, medium, and long term.
• Define SAP Sales & Growth inputs for the team:  Our job is not to be moral cops but to deliver revenue and growth for the organization’s survival and growth and this is where you will firmly assert your influence. Define the inputs the team will need to put in place to actually deliver this.  Not wishful thinking. research and identify new business opportunities – including new markets, growth areas, trends, customers, partnerships, products, and services – or new ways of reaching existing markets
• Directly and indirectly, you will research and identify new business opportunities – including new markets, growth areas, trends, customers, partnerships, products, and services – or new ways of reaching existing markets
• Direct and indirect people management: You will lead and manage people. This is perhaps the hardest part of your job as you will have to use both positive and negative energy to motivate people! And yet people are like cats that cannot be herded like sheep! So findings ways to make people see and believe in your vision and the organization is perhaps a skill you will need to master pretty fast! And you should also learn not to be afraid to reprimand and fire people! Comes with the territory! 
• Ensure the team focuses on priorities, milestones, and deliverables. The biggest advice for this role is: Prioritize fearlessly.
• Processes: Implement disciplined sales and growth operations processes
• Work to meet service level agreements with customer deployments with consistency, quality, and timeliness.
• Maximize our rate of learning. We view projects as ever-evolving drafts and welcome opportunities to discover that what we had in mind won’t work so we can move to an even better end state. Most importantly, we do this fast. The faster we run these loops — as a company and individuals — the faster we’ll achieve our mission.
• Solution and Sales Consultant: You will jump on calls with our sales teams and customers to help provide clarity and technical leadership and prowess of what is possible and what is not. Customers will expect to hear and trust your advice over the sales folks. 

Knowledge & Experience

• Highly motivated and proactive, with proven leadership ability
• Direct Sales experience, preferably within the area of IT consulting or cloud computing
• Experience in managing complex enterprise deals (product + services desirable)
• Be an accomplished sales and marketing professional with a high level of initiative and vision, commercial acumen, strategic skill with the ability to drive sales and add value to a successful business.
• An excellent track record in pipeline generation and pipeline conversion.
• Proposal development, negotiate to close, deal shaping and business case development.
• Excellent senior client stakeholder communication skills, structured, strong analytical and results-oriented mindset.
• At Least 5 years relevant sales experience in the tech industry.

Education & Professional Qualification

• Bachelor’s degree or above in Business, Commerce, BBIT, IT or a related field
• Excellent written and oral communicator.
• Strong ability to multitask and meet objectives with minimal supervision.
• Comfortable working with multiple groups within business.
• Judgment and Decision-Making: In the instances where the candidate receives assignments in the form of projects he/she has the freedom to decide on priorities and how to accomplish assignments.

Date: On or before April 19th, 2023

Responsibilities

• Understanding existing clients through analysis and research using internal data and primary research with customers where need be.
• Establishing, building, and maintaining relationships with key customers to ensure customer satisfaction.
• Providing solutions and co-creating solutions with existing customers that suit their cloud needs on both GCP and Google Workspace.
• Evaluating customers’ needs to suggest upgrades or additional features.
• Providing the Sales team support in creating pre-sales proposals.
• Training customers to use our services.
• Ensuring Customer renewals and onboarding are done on time.
• Providing reports to stakeholders on key customer metrics.
• Tracking account metrics.

Knowledge, Skills and Abilities

• Data and Research Enthusiast; Researching and working with data, from various sources is a core skill set for this role
• Great writing skills. Communicating through writing is important, and a key aspect of this job is maintaining the company newsletter.
• Great communication skills in general– both written and verbal– and the ability to build a genuine rapport with prospects over the phone/email promptly  
• Ability to learn quickly and manage multiple priorities and/or projects
• Driven and resourceful in finding new approaches to ensure his/her message is resonating with potential customers
• Familiarity or ability to quickly learn systems and tools; Next ERP, HubSpot CRM, Data Studio and Google Sheets.

Preferred Education and Experience

• Bachelor’s Degree in IT, Business IT, Computer Science, Software Engineering or a related field
• Minimum 1-year experience, we want someone who will hit the ground running.

About the Role

We are looking for 3 Graduate trainees to work with our cloud and engineering team in both customer support facing situations and building simple yet important technical web-based solutions. 

Key Tasks and Role

• Act as the first point of contact for all user support issues.
• Triage incoming support issues, investigate solutions, or escalate according to agreed service levels
• Collaborate with colleagues and clients to achieve issue resolution
• Maintain an appropriate level of product knowledge through continuing learning
• Collaborate with the cloud team to continuously update training resources. 
• Identify areas and opportunities for end-user training and capacity building.
• Assist the Cloud Engineers in deployment projects and user training activities.
• Work with both customers and cloud engineers to scope and build simple web-based technical solutions using Google App Scripts; PHP/Python/Java or any language one is familiar with.

Knowledge & Experience

• Must have a good understanding of web tech stacks: HTML/CSS and frameworks: bootstrap/Django/ etc.
• Must have fair exposure or use with JavaScript/Java/Python/
• Strong communication and interpersonal skills
• Strong decision-making skills
• Desire to learn about new and existing technologies
• Excellent customer service skills
• Strong initiative, attention to detail, sense of urgency, work ethic, and follow-through skills
• Excellent organizational skills with the ability to manage time and multiple priorities to completion.

Education & Professional Qualification

• Should have completed all course work for their Bachelor’s Degree in Computer Science, Technology/IT related field
• Should NOT have graduated more than 1 year ago.
• Strong ability to multitask and meet objectives with minimal supervision.
• Keen to work or has previously worked in a supportive environment is a great plus
• Familiarity with Public Cloud solutions and tools; Google Cloud, Azure, AWS, Digital Ocean, etc.

About the Role

As our Finance Lead, you will look after the company's financial health and operations. You will advise line managers about the financial implications of business decisions as well as inform and influence decisions.

Your duties include but are not limited to: preparing reports, budgets, commentaries, and financial statements. undertaking financial administration and internal audits. Preparing financial reports from multiple data points would be a very critical part of this role. It is important you have experience in creating reports and insights. Added duties and responsibilities will include;

1. Maintain the accounting reporting process, ensuring the accuracy and completeness of ledgers and all supporting documentation and compliance with internal and legal finance regulations.
2. Prepare internal financial and management reports and insights
3. Ensure the implementation of internal controls, finance policies, systems and procedures conform to the minimum and mandatory financial standards
4. Being a Critical point of contact with our customers; building a relationship that helps with efficient and timely collection of Accounts Receivables.
5. Maintain and manage healthy cash flows efficiency checks and improving on our Days payable outstanding (DPO) and our Accounts receivable turnover ratios
6. Work closely with CEO in preparation of the business plan and operational budgets;
7. Develop and maintain effective office routines such as payroll, leave and time off, utility management such as the internet, power, etc, staff lunch etc
8. Responsible for scale procurement of services from reputable vendors ensuring compliance, value and quality.
9. Managing the finance and administration executive.
10. Ensure adherence with local statutory financial compliance requirements, including vendor tax withholdings, tax filings, etc.

Desired Qualifications

• ​​BS/BA /BCom in a Business  or related discipline
• Minimum 5 years Experience in Accounts and Finance; preference in Management Accounting; in a Service-based environment would be ideal
• Experience in the human use of accounting systems QuickBooks/Xero/SAP or related
• Experience working in the technology or financial services is desirable
• Experience in preparing reports and insights form multiple data sources
• Proficiency level in Spreadsheets tools like analysis, reports and pivot tables

We are looking to hire someone to join us on this mission and journey.

TIP:

• We really like people who are honest with themselves; not necessarily people who would dot all the “I’s” and cross all the “T’s”.
• Take a little time to learn about us. HINT; Our website
• Finally, re-adapt your skills and experiences that make you a great fit for the role
• Check our Instructions and  all the best and see you soon /

Work Environment

• General office environment
• Work involves extended periods of computer use.
• Monday to Friday workweek.
• 8 am to 5 pm working hours.

Benefits

• Competitive Salary package
• Health Insurance  for you and 2 of your dependants
• Free lunch and Free coffee
• Upskilling credits for your individual certifications