Watu Credit Careers

Role purpose:

• Empower operating teams by driving efficiency, ensuring accountability and operational integrity.  You will create new processes and systems as well as improve existing ones. The ideal candidate is a well-rounded, data-driven businessperson who excels in data analysis, project management, stakeholder management, and communication.

Key Responsibilities:

• Achieve deep understanding of business needs and processes
• Engage business leaders on current processes, gaps, and anticipated changes
• Drive efficiency through process mapping and identification of opportunities
• Create systems for operating teams to use, primarily in Google Cloud Platform
• Provide initial training and support for operating teams until they are self-sufficient
• Design and conduct experiments to quantitatively identify best practices

Qualifications (Required):

• SQL
• Spreadsheet management

Qualifications (Preferred):

• University degree in a quantitative field
  • Computer Science, Actuarial Science, Engineering, Statistics, Econ, Math, MIS
• Dashboarding
• Python

Your journey to becoming a rockstar process analyst:

• 1st two weeks: Learning the business
  • You will complete side by sides with various departments, watching operating teams do their jobs and learning how various functions connect to each other
• 2nd two weeks: Learning the trade
  • You will work with other process analysts to support their ongoing system development and optimization. You may also have an internship with our analytics team to sharpen your data skills and acquaint you to GCP
• Months 2-3: Taking Ownership & Adding Value
  • Supported by your manager and team, you will own a project from end-to-end

What you will do:

• Create and maintain reports and dashboards on various company’s KPIs
• Answer business questions using data analysis and statistics
• Support management team on wide range of data-handling requests
• Conduct periodical audits on data quality in line with company policies
• Support creating and maintaining back-end data ingestion and transformation processes

What we are looking for:
Technical:

• A degree or diploma in Data Analytics or a related field.
• 2 years+ of Data Analysis experience
• Advanced SQL (must)
• Strong Excel and Google Sheets knowledge
• Understanding of relational DB theory
• Understanding of data preparation and data acquisition

The following technical knowledge would be a plus:

• R, Python
• Google Cloud solutions with a focus on Google Data Studio and BigQuery
• Experience with non-relational DB or Big data
• Git
• dbt

Non-technical:

• Ability to work independently and proactively
• Attention to details
• Self-starter, target oriented
• Team player and good communicator

Role Purpose:

• Responsible for the implementation of communication related initiatives for all products and markets.

What you will do:

• Contribute to the formulation of content & communications strategy that cuts across all platforms both digital and print media to align with the overall brand and business strategy
• Support in the coordination of content related deliverables from agency to ensure quality and timely deliverables 
• Track web analytics for all products across all countries to garner insights on quality of content solutions against business strategy
• Implement content management work plans for all products in all countries to ensure achievement of the content strategy
• Establish relationships with all stakeholders in the business as is applicable to ensure optimum support to all products in all countries
• Provide logistical support for events both inhouse and external via seamless coordination and organization to deliver structured and effective engagement with various stakeholders/partners
• Responsible for the development and management of budgets related to communication and partnership related initiatives
• Undertake day to day activities that relate to communications and partnership management both internal and external

What we are looking for:

• Degree in Communications or relevant field from a credible institution
• At least 5 years of experience in the Communications field  
• Highly skilled in writing and content creation across various platforms
• Demonstrated experience successfully delivering multiple projects across countries
• Experience working with a wide range of media 
• Excellent written and verbal communication skills
• Product packaging and retail knowledge
• Analytical thinking
• Demonstrated experience collaborating with teams

Job Purpose:

• The focus of this role will be to work closely with business leaders, managers, and employees to align HR practices with business objectives, provide strategic HR guidance, and support overall organizational effectiveness.

Key Responsibilities:
Strategic HR Planning:

• Collaborate with business leaders to understand their objectives, challenges, and talent needs.
• Play a critical role in aligning HR strategies, programs, and initiatives with the overall business strategy to support organizational goals.
• Analyzing workforce trends, identifying skill gaps, and developing HR plans that enable the organization to attract, develop, and retail the right talent.

Employee Relations:

• Act as a point of contact for managers and employees, providing guidance and support on employee relations matters.
• Handle employee grievances, investigations, and disciplinary actions while ensuring compliance with employment laws and company policies.
• Promote positive employee relations by fostering a culture of open communication and addressing employee concerns.

Talent Management:

• Collaborate with business leaders to identify talent needs and develop effective talent management strategies.
• Participate in workforce planning, succession planning, and talent development initiatives.
• Lead and provide guidance regarding recruitment and selection strategies, performance management processes, career development opportunities and employee engagement initiatives to maximize the potential of the organization’s workforce.

Change Management:

• Assist in developing change management plans, communication strategies, and training programs to support employees.
• Provide guidance on change implementation, minimize resistance, and ensure smooth transitions for employees and the business.

HR Policies and Compliance:

• Ensure that HR policies, practices and programs comply with relevant employment laws and regulations.
• Stay updated on labor laws, industry standards, and best practices to advise managers and employees on compliance related matters.
• Assist in development and implementation of HR policies and procedures that promote fairness, equity and legal compliance.
• Ensure all HR operational tasks throughout the employee life cycle are executed in line with our policies.
• Improve response time on requests raised, enhance service levels, and look at creative ways in managing and optimizing admin operations.

Data Analysis and Reporting:

• Track and analyze HR data and metrics to identify trends, patterns, and insights that inform HR strategies and decision making.
• Prepare HR reports, dashboards, and presentations to communicate key HR metrics to business leaders.
• Use data to assess the effectiveness of HR programs, identify areas for improvement, and support evidence-based decision making.

Business Partnership and Collaboration:

• Build strong relationships with business leaders, managers, and employees.
• Actively engage with stakeholders, participate in business meetings, collaborate on projects to understand business needs, influence decision making, and provide strategic HR guidance.
• Serve as a trusted advisor, leveraging HR expertise to support and align HR initiatives with organizational goals.

What we are looking for:

• A minimum of a bachelor’s degree in HR, Administration, Management, or any other relevant field.
• A minimum of 2 years’ work experience
• Higher Diploma in Human Resource Management
• Basic HRMIS management/use experience
• Proficient in MS Office
• Member of the Institute of Human Resource Management
• Ability to coordinate and prioritize conflicting assignments.
• High sense of professionalism and confidentiality
• You are passionate about our mission to empower entrepreneurs.

Job purpose:

• Responsible for internal investigations and Watu Compliance Program designing, implementing, maintaining and communicating. 

What you will do:

• Conduct and supervise Internal Investigations as per Watu Standards
• Analyze investigations key metrics and trend and prepare appropriate reports
• Identify and present to the management investigation learnings, implement remedial actions and conduct retaliation checks
• Act as a trusted advisor for employees who seek guidance on compliance-related matters or who wish to discuss or report suspected misconduct.
• Deploy compliance training and communication strategy and initiatives
• Monitor effectiveness/coverage of training and communication activities
• Maintain up to date written documentation and policies related to the organization’s business activities.
• Keep abreast of latest E&C developments, new technologies and ways of working. Apply and share learning to promote continuous improvement.

What we are looking for:

• A bachelor degree in a related field.
• At least 5 years  experience in corporate governance, investigations, or compliance related field
• Integrity and professional skills
• Attention to details
• Ability to work independently and proactively
• Self-starter, target oriented
• Team player and good communicator

Job Purpose:

Responsible for client data entry, verification, and loan approval process. The role holder will also serve as liaison between Watu Simu and its prospects/clients.

What you will do:

• Data entry and approval/verification of key stages during the onboarding process in accordance with SLA ensuring adherence to target time, accuracy and quality of verification
• Ensure all sales are completed within recommended timelines and if not to communicate to Front Office concerned for follow up
• Liaise with and escalate to the team supervisors on issues affecting the onboarding system
• Execute loan approval as per set criteria.

What we are looking for:

• Degree/ Diploma in a business-related field
• 1-year experience in Back Office operations
• Integrity and professionalism
• Attention to details
• Ability to work independently and proactively
• Self-starter, target oriented
• Team player and a good communicator

Job purpose:

• Responsible for internal investigations and Watu Compliance Program designing, implementing, maintaining and communicating. 

What you will do:

• Conduct and supervise Internal Investigations as per Watu Standards
• Analyze investigations key metrics and trend and prepare appropriate reports
• Identify and present to the management investigation learnings, implement remedial actions and conduct retaliation checks
• Act as a trusted advisor for employees who seek guidance on compliance-related matters or who wish to discuss or report suspected misconduct.
• Deploy compliance training and communication strategy and initiatives
• Monitor effectiveness/coverage of training and communication activities
• Maintain up to date written documentation and policies related to the organization’s business activities.
• Keep abreast of latest E&C developments, new technologies and ways of working. Apply and share learning to promote continuous improvement.

What we are looking for:

• A bachelor degree in a related field.
• At least 5 years  experience in corporate governance, investigations, or compliance related field
• Integrity and professional skills
• Attention to details
• Ability to work independently and proactively
• Self-starter, target oriented
• Team player and good communicator

Key Responsibilities:

• Provide sophisticated calendar management for the company executives, prioritizing inquiries and requests while troubleshooting conflicting engagements, proactively making recommendations, and ensuring smooth operations.
• Arrange and handle all logistics for the executives, including scheduling meetings, drafting agendas, developing, compiling, and distributing presentation materials.
• Complete a broad range of administrative tasks that facilitate the effectiveness of the Executives, including assisting with special projects, collecting and preparing information for staff meetings, making travel arrangements, processing expenses, visa applications, and preparing correspondence.
• Work closely with the Executives to keep them abreast of upcoming commitments and responsibilities.
• Organize and coordinate office functions, activities, and communications and assure efficient workflow and office operations
• Receive and provide hospitality to all guests and help to create a welcoming environment.
• Maintain executive's correspondences while adhering to a high degree of confidentiality.

Knowledge, Skills and Experience Required:

• Minimum of a Diploma in a Business-related field from a recognized institution
• Minimum of three-year prior experience in supporting a senior executive
• Basic computer knowledge and knowledge in Google spreadsheet applications.
• Proficiency with Microsoft Office (Word, Excel and PowerPoint)
• Excellent written and verbal communication skills
• Ability to “manage upwards” while ensuring deadlines are met and priorities kept
• Ability to multitask tasks and competing priorities while adhering to timelines
• Superior planning, organizational and detail orientation skills

What We Offer:

• Be a part of an international, dynamic and driven team that has set their aspirations high and work hard to achieve those
• Opportunities to learn and grow together with us
• Competitive compensation package
• Health benefit

Job purpose:

• Oversee all the accounting processes and procedures, ensuring accuracy and completeness of books of accounts, reconciling balance sheet accounts including tax, internal and external audits, and ensure effective financial running and rigorous financial control management and process disciplines.

Key Responsibilities:

• Leadership- Provide direction to the finance team and foster a collaborative and high-performing culture.
• Financial Reconciliation- Take ownership of management accounts, review, sign-off and ensure compliance, including monthly, quarterly, annual closure as per IAS & IFRS standards.
• Financial controls- Develop and implement financial control policies and procedures with a key focus on cash & receivables cycle/petty cash, purchases and payables cycle etc.
• Financial Compliance- Develop a review mechanism to ensure and measure compliance to relevant policies including SLAs, and accounting policies. Champion continuous improvement of financial procedures and controls through regular update of processes and procedures.
• Investor Accounting- Review creditor balances and participate in regular meetings with investors, lenders in collaboration with Head of Finance and Group Finance teams.
• Audit Management- Oversee the review, preparation, and corporate governance compliance on annual audited financial statements.
• Treasury Management- Lead regular monitoring and management of working capital & long-term funding needs. In addition, drive company preparation of daily, weekly, monthly, quarterly, and yearly cash flow forecasts
• Asset Management- Ensure accuracy of additions, disposals and depreciation for tangible and intangible assets as well as overseeing the annual verification of company assets.
• Inventory Management- Reconcile other liabilities including suppliers, provisions & accruals, taxes, deferred income, and Rate of Use Lease Liability. Ensure accuracy of inventories and low-value assets including coordination of periodic stock counts to identify variances in any stock items.
• System Administration- Lead ERP functioning to ensure business financial and operational reporting, analyses and decision support systems are timely, accurate, error free and require minimum human input to avert/minimize any governance risks.
• Performance Management- Guide the setting and evaluation of KPI’s and subsequent development of capacity building initiatives.

Key Competencies:

• Leadership
• Financial Acumen
• Analytical and problem-solving ability
• Stakeholder and Relationship Management
• Highly adaptable

Minimum Qualifications:

• Bachelor’s degree in accounting, finance, or a related field
• CPA (K)/ ACCA finalist and registered member.
• Minimum eight (8) years of experience in Finance, preferably in the financial services industry with exposure to both Audit and Financial Accounting.
• ERP experience particularly working with MS Dynamics, SAP, Syspro, Sage etc.