Assistant Tech Support

What are we looking for?

We are looking for a motivated and talented individual to join our team. You will be working as part of the development team to contribute in product development (core and middleware) and provide technical support to the business support team and clients.

Job Responsibilities

• Participate in Quality Assurance of the Power platform 
• Provide Level-2 support to:
• The business support team
• Clients (Banks)
• Work independently as well as in a team towards a common goal as defined by the company
• Participate in discussions with all stakeholders of the platform
• Follow the DevOps processes designed and set by the Solution Architect and Head of Platform
• Work hand in hand with the Development team, business support (QA) team and to continuously enhance the existing platform as well as participate in design, testing, deployment, and support of existing as well as new components.
• Timely delivery of requirements as per organizational goals

Qualifications, Skills & Other Requirements

• Any tech related background with a major in Software Development is preferred with 0 to 1 year of experience
• Familiarity in Programming languages and tools:
• Python or java or C/C++
• SQL
• GIT
• Linux
• Expertise in documentation (Word, Excel, Power Point)
• Hands On Knowledge of CICD tools , Devops , QA/Testing automation is a plus
• Self-Driven, Self-taught and a motivated mindset
• Organizational skills, a calm attitude, empathetic and collaborative are a huge plus
• Ready to work remotely, as well as report into the office when needed
• Good communication skills