Fintech Project Manager

About the Opportunity

The Fintech Project Manager will be a new position for Inkomoko as we scale our lending and financial inclusion products across East Africa, and seek new internal finance systems digitization.  

Current projects in the IT Roadmap include automating payroll, digital cash management,, accounting software upgrade, mobile loan app development, building AI modules for automated due diligence on lending, migration to a Core Banking Solution, establishing a digital payment gateway, and API integrations with our banking/telecom/investment partners.  

Responsibilities

The IT Project Manager will be technical enough to manage a range of IT projects, but as a project manager won’t do the development themselves.  Specifically, the role will include:

User Requirements and Project Inception

• Detect gaps that can be closed by fintech projects, develop user requirements and collaborate with co-workers, and identify solutions that are fit for the user and purpose
• Leverage newer technologies (machine learning, AI, etc) to be forward-looking in our approaches to solving challenges
• Direct and manage technology project development from inception to end rollout.
• Define project scope, goals, success criteria, and deliverables 
• Draft and complete detailed Business Requirements and Statement of Work (SOW) with the project sponsors
• Develop a full-scale project plan, including budgets, timelines, milestones, and allocating human resources (select and manage vendors and on-staff developers) to implement projects using Agile methodologies
• Work with other team members to prioritize projects in the IT Roadmap
• Develop/modify and implement processes and systems to add value to Inkomoko’s lending strategy as we enter new geographies, and work with the investment team to configure new investment products 
• Continual improvement of client-facing services through maintaining knowledge of tech solutions and proposing options that are appropriate for rural, low-bandwidth clients

Project Management

• Once a project is approved, track project milestones and deliverables, and develop/deliver 
• Delegate tasks and responsibilities to appropriate staff and consultants
• Coordinate with the IT Project Manager, Developers, and UI/UX team for design and coding
• Ongoing troubleshooting problem areas, raising challenges 
• Manage sprints and serve as scrum master for approved projects
• Coordinate with the QA Analyst for ensuring usability and value to users
• Use Asana and Jira to document and record project status
• Proactively and effectively communicate to project sponsors
• Establish roll-out and adoption plans, including developing training materials, user guides
• Conduct project post mortems and create a recommendations report 

Minimum Qualifications

The position requires a broad technical background in project/program management and in building and managing multiple complex projects and customer relationships. 

• 5 years of fintech project management in Africa, with bachelor’s degree preferred 
• Scrumaster experience - has run complicated tech projects, on-time and within budget from start to finish, ability to work independently with minimal supervision. 
• Coding language preferred, but not required.  Must have a working understanding of languages in our stack: Python, XML, Javascript, Postgresql
• Experience with Human-Centered Design and UI/UX 
• Experience managing multiple simultaneous projects (5-10 projects at a time)
• Exceptional oral and written communication in English, plus one East African language
• Familiarity with CRM/ERP systems is required, and Odoo and Mifos are highly desirable.
• Experience managing vendor service level agreements and securing vendor deliverables.