Global Labor Risk Manager

Job Purpose/Mission

• We are seeking an experienced and qualified Global Labour Law Manager to join our dynamic team. The ideal candidate will play a crucial role in pro-actively and reactively managing ethics cases, separations, dismissals, fraud cases, and grievances. This role will be instrumental in continuing to establish an ethical EEA culture. As the Global Labor Law Manager, you will be the primary point of contact for our external legal firms. The role will involve the process to select a panel of legal firms for which an RFP will be required. The role will require effective and efficient cost management for the external legal panel.

Key Responsibilities:
Labor Law Compliance and Employment Relations:

• Handle mutually agreed separations, dismissals.
• Organize and manage disciplinary procedures as a result of incapacity, poor performance or ethics breaches in full compliance with local regulations and in cooperation with external legal firms, where required.
• Manage and ensure general compliance with labor laws in various countries in East, West, and South Africa.
• Resolving work conflicts and grievances.

Vendor Management:

• Be the main point of contact for external labor law panels. Manage relationships with external vendors, including invoicing, renewals, contract agreements, and performance requirements.
• Define and monitor service level agreements, addressing breaches as necessary.
• Manage all invoicing according to agreed professional fees schedule

Policy Alignment and Creation:

• Participate in reviews of global and local policies from a labor law perspective.
• Contribute to the creation of new policies aligned with labor laws.
• Deploy and educate on all policies, including policy updates
• Develop and implement an Employee Relations training Program

Training and Development:

• Conduct labor training for the HR team and line managers with direct reports.
• Ensure all labor law changes and updates within the EEA markets are continuously evaluated and necessary responses implemented.

Performance Management:

• Manage performance improvement plans, restructures, and any related changes in contractual terms and conditions.

Reporting and Governance:

• Report and maintain metrics for key employmentperformance issues.
• Keep a log of all precedents and past cases to ensure consistent treatment in accordance with established protocols.
• Provide monthly reporting on relevant key performance indicators.
• Ensure global disciplinary processes and structures align with in-Country disciplinary policies and processes
• Ensure 100% compliance with Legal and Ethics requirements and HR Audit checklist
• Collaborate closely with the Ethics department if and when required

For Manager
At EEA, we have high expectations for our managers. Each manager plays a key role in creating an exceptional experience not only for our customers but for every person on our team. Our managers help EEA realize our ambitious goals while developing their own leadership skills and facilitating growth for their direct reports.
We believe that great managers:

• Deliver ambitious results: As a high-performing and accountable leader, you create an enabling environment for effective action and bold decision which contribute to successful delivery of results.
• Act with integrity: As an ethical leader you are honest, respectful, objective, and transparent. You create and build upon a foundation of trust and openness.
• Inspire and mentor the team: As an inspirational leader you walk the talk. You empower and coach your team with trust and humility.
• Are accessible: as an accessible leader, you develop and maintain deep connections with stakeholders through approachability and active listening.
• Ensure diversity and inclusion: as an inclusive leader, you ensure diversity and foster a sense of belonging.

Required Qualification & Experience

• Minimum of 3-5 years of post-qualifying experience as a labor lawyer.
• Minimum of 1 year experience in an international organization with multi-jurisdictional scope
• Bachelor's degree in law (required)
• Diploma in Employee Relations and/or Conflict Resolution (advantageous)
• Proven negotiating expertise.
• Qualified attorney with extensive labor law experience in Africa.
• Legal Skills: Strong knowledge and experience in labor law, particularly in East, West, and South Africa.
• Solid legal “drafting” expertise
• Excellent English language skills (written and spoken)
• French or Portuguese highly advantageous
• Interpersonal Skills: Ability to build and manage relationships with external partners and vendors.
• Strong communication and training skills.

Highly Desired Skills:

• Good people skills.
• Ability to organize, multi-task and prioritize tasks.
• Critical thinking skills.
• Good problem-solving skills.
• Strong attention to detail and ability to multitask.
• Ability to influence and persuade and inspire and motivate people who are not direct reports.
• Strong ethical mindset
• Tenacious and resilient