Operations Administrator, Mombasa

WHAT WE CAN ACHIEVE TOGETHER

The Operations Administrator will work as part of a team within a business unit, coordinating tasks related to one or more functional activities, such as operations support, procurement, meetings management, special events, training, and volunteer program.

• Perform specific administrative support in the day-to-day decisions within the scope of work assignments and prioritize work independently.
• Identify routine problems and utilize existing resources for resolution, referring difficult questions and problems to the supervisor.
• Responsible for managing fleet and supervision of logistics Assistant/Drivers
• Supervise volunteers, interns, or temporary staff, including training and orientation, and demonstrate sensitivity in handling confidential information.
• Managing office petty cash and ensuring timely replenishment by Finance standard operating procedures
• Responsible for planning and scheduling team meetings, coordinating logistics for special events and meetings, workshops, training with partners and government stakeholders, central filing, and program Inventory.
• Liaising with the Logistics Assistants/Drivers to coordinate and make logistical arrangements for meetings, workshops, training, and events.
• Coordinate accommodation for TNC and non-TNC travelers (both local and international).
• Be willing to travel, work overtime, and work evenings and weekends as needed.
• Work environment involves only infrequent exposure to disagreeable elements and minor physical exertion and strain.

WE'RE LOOKING FOR YOU

• Bachelor’s degree and two years related experience or equivalent combination.
• Experience coordinating administrative processes.
• Experience generating reports and interpreting data.
• Experience in business writing, editing, and proofreading.
• Experience organizing time and managing diverse activities to meet deadlines.
• Experience working across teams and communicating with a wide range of people.

DESIRED QUALIFICATIONS

• Bachelor’s degree and two years related experience or equivalent combination over 5 years of experience working in an INGO in operations, administration, or programs support.
• Experienced use of operations systems like concur or equivalent.
• Multi-lingual skills and multi-cultural or cross-cultural experiences are appreciated.
• Ability to implement complex processes.
• Demonstrated experience handling confidential information.
• Demonstrated experience using diplomacy and tact to build strong relationships and motivate staff.
• Experience interpreting guidelines to achieve desired results.
• Experience supervising staff, interns, and volunteers.
• Strong organization and negotiating skills, accuracy, attention to detail, and ability to manage multiple tasks
• Experience in supporting Human Resource processes.