Social Worker

Position overview

The Social Worker's primary responsibility is to provide social work support to urban refugees towards stabilizing them and promoting their self-reliance.

The core responsibilities of this position: 
Case management 

• Collect biodata, develop case plans, set goals, conduct case plan reviews with all the assigned clients, and work closely with them to graduate from direct assistance to self-reliance.
• Make referrals to child protection, medical, livelihoods, counseling and resettlement units to ensure clients receive support promptly.
• Conduct individual case management for clients in close coordination with other units.  This includes conducting home visits and regularly meeting with clients to promote their stabilization.
• Facilitate in workshops and support groups as part of social work assistance for refugee communities.
• Link clients to community resources, government agencies and other partners when appropriate.
• Attend other program duties as may be assigned by the supervisor.

Networking / collaboration 

• Participate in regular inter-unit coordination meetings to discuss provision of services to clients.
• Represent RefugePoint in different forums as assigned.

Reporting 

• Update the Salesforce database with basic case information, dated case notes on activities, referrals, and recommendations, and comprehensively complete necessary forms.
• Update client files with case notes to depict social work-specific interventions.
• Provide a weekly and monthly report on core tasks to the supervisor.

 Requirements:

• University degree in Social Work, Community Development, Counseling Psychology, or other related field of study. 
• At least two years' work experience in a social work position required.
• Excellent written and verbal communication skills.
• Strong interpersonal skills.
• Experience assisting refugees and asylum seekers in an urban environment strongly preferred.
• Commitment to rights based, empowerment-based approach.
• Experience in child protection, counseling and gender based violence programming is an added advantage. 

Special Requirement:

• Police clearance certificate